What 258 owners told NHTSA about the 2012 Chevrolet Impala

I TOOK IN MY WIFE'S 2012 IMPALA INTO THE AUTO MECHANIC ABOUT A MONTH AGO BECAUSE HER DEFROSTER WAS NOT WORKING. THE MECHANIC SAID THAT THAT SOMETHING BURNED (I THINK IT WAS A BOX WITH SOME WIRES). HE REPLACED IT WITH A NEW PART AND IT WAS WORKING. LAST WEEK I NOTICED THAT HER REAR DEFROSTER IS NOT WORKING AGAIN. I PLAN ON TAKING IT IN AGAIN BUT IF THEY FIX THE SAME THING I WOULD ASSUME IT WOULD BE AN ONGOING CYCLE OF THIS PROBLEM. I DID DO SOME INTERNET RESEARCH AND NOTICED THAT OTHERS ARE HAVING THE SAME PROBLEM. I CONTACTED CHEVROLET COOPERATION AND THEY SAID THAT THERE IS NO RECALL ON THIS.

NHTSA ODI 11058537

I OWN A CHEVY IMPALA THAT HAD AN IGNITION SWITCH RECALL AND AN AIRBAG RECALL. THE 2012 CHEVROLET IMPALA THAT I OWN CAUSED ME TO HAVE A SEVERE ACCIDENT THAT CAUSED ME TO SUFFER MAJOR INJURIES BECAUSE THE AIRBAGS DIDN'T DEPLOY. NHTSA CAMPAIGN ID: 14V355000 RECALL DATE: 2014-06-23 SUMMARY THIS DEFECT CAN AFFECT THE SAFE OPERATION OF THE AIRBAG SYSTEM. UNTIL THIS RECALL IS PERFORMED, CUSTOMERS SHOULD REMOVE ALL ITEMS FROM THEIR KEY RINGS, LEAVING ONLY THE IGNITION KEY. THE KEY FOB (IF APPLICABLE), SHOULD ALSO BE REMOVED FROM THE KEY RING. GENERAL MOTORS LLC (GM) IS RECALLING CERTAIN MODEL YEAR 2005-2009 BUICK LACROSSE, 2006-2011 BUICK LUCERNE, 2000-2005 CADILLAC DEVILLE, 2006-2011 CADILLAC DTS, 2006-2014 CHEVROLET IMPALA, AND 2006-2007 CHEVROLET MONTE CARLO VEHICLES. SPECS / REVIEWSFOR SALE SAFETY 2012 CHEVROLET IMPALA 2012 SAFETY 2012 CHEVROLET IMPALA RECALLS FEATURES RATING RECALLS NHTSA CAMPAIGN ID: 14V355000 RECALL DATE: 2014-06-23 SUMMARY THIS DEFECT CAN AFFECT THE SAFE OPERATION OF THE AIRBAG SYSTEM. CONSEQUENCES IF THE KEY IS NOT IN THE RUN POSITION, THE AIR BAGS MAY NOT DEPLOY IF THE VEHICLE IS INVOLVED IN A CRASH, INCREASING THE RISK OF INJURY. ADDITIONALLY, A KEY KNOCKED OUT OF THE RUN POSITION WILL CAUSE LOSS OF ENGINE POWER, POWER STEERING, AND POWER BRAKING, INCREASING THE RISK OF A VEHICLE CRASH. REMEDY GM WILL NOTIFY OWNERS, AND DEALERS WILL INSTALL TWO KEY RINGS AND AN INSERT IN THE KEY SLOT OR A COVER OVER THE KEY HEAD ON ALL IGNITION KEYS, FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 23, 2014. OWNERS MAY CONTACT GENERAL MOTORS CUSTOMER SERVICE AT 1-800-521-7300 (BUICK), 1-800-458-8006 (CADILLAC), AND 1-800-222-1020 (CHEVROLET). GM'S NUMBER FOR THIS RECALL IS 14299. COMPONENT AFFECTED ELECTRICAL SYSTEM:IGNITION NOTES GENERAL MOTORS LLC

NHTSA ODI 11033957

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. WHILE DRIVING 20 MPH, THE ELECTRONIC STABILITY CONTROL AND STABILITY CONTROL WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT AN ELECTRICAL SHORT CAUSED THE DASHBOARD, CENTER CONSOLE BY THE SHIFTER LEVER, AND FRONT BUCKET SEATS TO MELT. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE CONTACT ALSO NOTICED VISIBLE SMOKE IN THE VEHICLE WHILE DRIVING. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT WAS INFORMED BY THE MANUFACTURER THAT A REPRESENTATIVE WOULD BE SENT TO INVESTIGATE AND DIAGNOSE THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.

NHTSA ODI 10959143

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY ACCELERATED, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER, AND THE ENGINE STALLED. AS A RESULT OF THE FAILURE, THE REAR END OF THE VEHICLE CRASHED INTO A POLE. THE CONTACT SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.

NHTSA ODI 10626467

MAY 2013 I PURCHASED A 2012 IMPALA FULLY CERTIFIED BY THE CHEVY DEALER. ON 9/25/2013 I WAS STOPPED ON I-80 DUE TO TRAFFIC. A WOMAN TRAVELING 53 MPH SLAMMED INTO ME CAUSING ME TO TAKE OUT THE NEXT 3 CARS. I FILED AN INVESTIGATION WITH GM TO REVIEW THE VEHICLE INFORMATION (WHICH IS HOW I KNOW HOW FAST SHE WAS TRAVELING). THE AIRBAG LIGHT WAS ON, BUT NO AIRBAGS DEPLOYED, AND THE SEAT BELT HAD RESTRAINED ME ONLY AFTER I VIOLENTLY BOUNCED OFF OF THE STEERING WHEEL. WHEN THIS WAS REPORTED TO GM IT WAS STATED THAT THERE ARE THREE LINES OF DEFENSE IN A VEHICULAR ACCIDENT #1 THE BODY OF YOUR VEHICLE #2 YOUR SEAT BELT #3 AIRBAG DEPLOYMENT. 2/3 LINES OF DEFENSE HAD FAILED ME. GM HAD NO CONCLUSION AFTER THE ACCIDENT AND I RECEIVED THE REPORTS FROM THE ENGINEERS. I WAS TRAVELING FAST ENOUGH INTO THE CAR AHEAD OF ME FOR THE AIRBAGS TO HAVE DEPLOYED, AND THE SEAT BELT SHOULD HAVE RESTRAINED ME. NEARLY A YEAR LATER, I AM GREATFUL THAT ONE LINE OF DEFENSE HAD PREVENTED FURTHER INJURIES, BUT THIS IS SOMETHING THAT I WILL FOREVER FEEL THE NEGATIVE IMPACTS OF. WITH RECENT NEWS INVESTIGATIONS INTO GM'S FAULTY AIRBAG DEPLOYMENT, CLEARLY THEY CAN LOOK BEYOND JUST THE OLDER MODELS OF IMPALAS. *TR

NHTSA ODI 10617649