Home · 2012 Chevrolet Impala · Complaints

What 258 owners told NHTSA about the 2012 Chevrolet Impala

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (258)Crash / fire / injury (27)Electrical system (58)Electronic Stability Control (esc) (54)Steering (49)Engine (40)Brakes (33)Transmission & drivetrain (27)Suspension (22)Airbags (20)Wheels (19)Fuel system (18)

33 of 258 complaints match · Brakes · clear filters · page 2 of 2

Jul 9, 2014Brakes

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, HE APPLIED THE BRAKES THE VEHICLE SHOOK VIGOROUSLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE CALIPER FAILED AND THE TECHNICIAN REPLACED THE CALIPER ON THE REAR DRIVERS BRAKE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,073. UPDATED 09/02/14*LJ UPDATED 09/23/15*JB

NHTSA ODI 10609304

Jun 29, 2014AirbagsBrakesCrash1 injury

ON JUNE 28,2014 WHILE DRIVING DOWN HOUSTON TX BELTWAY. I WAS INVOLVED IN AN ACCIDENT WHERE MY CAR HIT A CEMENT GUARD RAIL AND BRAKES FAIL AS WELL AS NO AIRBAGS DEPLOYED. *TR

NHTSA ODI 10606876

Jun 17, 2014Speed controlElectronic Stability Control (esc)Brakes

WHILE DRIVING MY CAR HIGHWAY SPEED WAS 65MPH, AT THAT RATE OF SPEED MY VEHICLE WAS PICKING UP SPEED AND WHEN I WENT TO PRESS ON MY BRAKES, IT WAS IF I WAS DRIVING ON ICE AND MY CAR WAS SKIDDING. TWO DAYS LATER I STOPPED FOR GAS AND MY CAR WOULDN'T START, AFTER MY 3RD ATTEMPT, IT STUTTERED HARD TIME TURNING OVER. ONCE IT DID I TURNED IT OFF BUT THE CAR WAS STILL RUNNING. I DID THIS SEVERAL TIMES. VERY SCARED TO DRIVE MY CAR BACK HOME BECAUSE I'M OUT OF TOWN. MY LIGHTS SAYS I HAVE LOW RIGHT TIRE PRESSURE BUT I DON'T, IT'S BACK LEFT TIRE FOR SOME ODD REASON. *TR

NHTSA ODI 10598722

May 19, 2014Electronic Stability Control (esc)Brakes

I WAS DRIVING AND AFTER MAKING A LEFT TURN, MY SERVICE TRACTION CONTROL, SERVICE BRAKE ASSIST, AND ABS LIGHT ALL POPPED ON. IT WENT ON AND OFF FOR MANY DAYS AS I WOULD STOP AND THEN RE-START THE CAR. I FINALLY TOOK IT TO A CHEVY DEALERSHIP AND WAS TOLD THEY TESTED THE FRONT ABS CONNECTOR AND ADJUSTED THE TIMING. LIGHTS AND CODES WENT OFF FOR ABOUT TWO WEEKS THEN POPPED BACK ON UPON MAKING A LEFT TURN. IN ADDITION TO THE LIGHTS AND CODES, THE CAR NOW MAKE A LOUD GRINDING NOISE AND THE CAR STALLS. I HAVE BEEN AT A LIGHT IN THE MIDDLE OF MAKING A TURN WHEN THE CAR WILL STALL AND NOT LET ME TAKE OFF- THE TRACTION CONTROL SYMBOL WILL COME ON AND I WILL BE STUCK TRYING TO ACCELERATE. THIS IS VERY DANGEROUS AS I HAVE ALMOST BEEN HIT FROM BEHIND A FEW TIMES DUE TO NOT BEING ABLE TO ACCELERATE IN A TIMELY FASHION. I HAVE GONE ON CHEVY IMPALA FORUMS LOOKING FOR OTHER DRIVERS WHO MAY HAVE EXPERIENCED THIS ARE THERE ARE A GOOD NUMBER OF THEM. IT SEEMS TO BE AN ELECTRICAL PROBLEM. *JS

NHTSA ODI 10592608

Oct 4, 2013Brakes

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT THE BRAKE PEDAL HAD TO BE APPLIED MORE THAN ONCE IN ORDER TO STOP THE VEHICLE. THE BRAKE PEDAL COULD ALSO BE ABNORMALLY DEPRESSED TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE BRAKES WERE BLED HOWEVER, THE FAILURE WAS NOT CORRECTED. THE CONTACT ALSO STATED THAT THE AIR CONDITIONING UNIT WOULD EXHIBIT A LOUD NOISE. THE PULLEY AND BELT TENSIONER WAS REPLACED IN AN ATTEMPT TO CORRECT THE AIR CONDITIONING FAILURE BUT TO NO AVAIL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 4,500 AND THE CURRENT MILEAGE WAS 12,746.

NHTSA ODI 10546792

Aug 7, 2013Electrical systemBrakes

SAME INCIDENT TWICE. I AM DRIVING EITHER AT LOW SPEEDS (5 TO 10 MPH) OR AT 30 MPH. THE LIGHT SERVICE STABILITRAK AND BRAKES COMES ON. AFTER I TURN OFF THE CAR, THE WARNING LIGHTS AND THE MESSAGE GO OFF. I TOOK CAR TO DEALERSHIP BUT THEY SAID THEY COULD NOT HELP BECAUSE THE WARNING MESSAGE IS OFF. I HAVE SEEN MESSAGES ACROSS THE INTERNET POSTS THAT OTHER IMPALAS (2012) ARE DOING THE SAME THING. *TR

NHTSA ODI 10534064

Jun 15, 2013Brakes

BRAKES HAVE WHAT I FEEL IS EXCESSIVE AMOUNT OF FADE ESPECIALLY AFTER JUST A FEW STOPS SEEMS TO OCCUR MORE AT SPEEDS OVER 50 MPH. *TR

NHTSA ODI 10519966

Jun 4, 2013Brakes

WHEN STOPPED AT A RED LIGHT THE PEDDLE WOULD SLOWLY DRIFT TOWARDS FLOOR. THE CAR BEGAN TO ROLL AS IF THE BRAKES WERE RELEASING. I APPLIED MORE PRESSURE TO THE PEDAL HALTING THE VEHICLE. I TOOK THE CAR TO A DEALERSHIP AND WAS TOLD IT WAS DUE TO THE LOCATION OF THE MASTER CYLINDER AND GM WAS AWARE OF IT. MY CONCERN IS THAT THIS MAY CAUSE LOSS OF BRAKEING WHEN IN MOTION. *TR

NHTSA ODI 10514990

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Working with the data? Download all 258 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2012 Chevrolet Impala verdict →