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What 17 owners told NHTSA about the 2012 Chevrolet Express Passenger 3500 12 Pass

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (17)Crash / fire / injury (2)Fuel system (5)Brakes (3)Electrical system (2)Seat belts (2)Steering (2)Airbags (1)Body & structure (1)Driver assistance (1)Engine (1)Lights (1)

1 of 17 complaints match · Engine · clear filters

Sep 29, 2015Transmission & drivetrainEngine

THE ENGINE WILL GO TO LOW POWER AND NOT GO MORE THAN 30 MPH WITHOUT WARNING. THIS IS AN AMBULANCE CHASSIS AND IS A KNOW PROBLEM GM HAS NOT ADDRESSED YET IN THE 2012 AND 2013 CHASSIS. IT CAN DO THIS ON HWYS WITH SPEED LIMITS OF 55, 65, 70 MPH SUDDENLY WHICH COULD CAUSE AN ACCIDENT AS NO STOP LIGHTS GIVE ANY WARNING AND YOU CAN'T SPEED UP ANYTIME IN POOR VISIBILITY OR AT ANYTIME. NOT ONLY IS IT BAD FOR THE INJURED OR ILL PATIENT IT COULD CAUSE AN ACCIDENT AND INJURY OTHERS. GM HAS FIXED THIS ON THE 2014 AND NEWER MODELS BUT NOT 12 &13. THIS IS NOT JUST OUR ONE UNIT THIS IS 2012 AND 2013 CHEVY DIESELS AMBULANCE ALL OVER THE US. WE HAVE FOUR UNITS THAT IT CAN HAPPEN TO AND TWO THAT IS HAS WITH PATIENTS. I HAVE CONTACTED THE EPA, GM, AND OUR INDIANA STATE SENATORS TRYING TO GET THIS DANGEROUS SITUATION TAKEN CARE OF IN THE LAST FEW DAYS. I AM ASKING ANYONE WHO WILL LISTEN TO HELP PUSH GM FOR A FIX.

NHTSA ODI 10778557

Working with the data? Download all 17 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2012 Chevrolet Express Passenger 3500 12 Pass verdict →