Home · 2012 Chevrolet Cruze Limited · Complaints

What 864 owners told NHTSA about the 2012 Chevrolet Cruze Limited

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (864)Crash / fire / injury (85)Engine (267)Electrical system (196)Brakes (150)Transmission & drivetrain (137)Electronic Stability Control (esc) (108)Steering (103)Fuel system (52)Speed control (51)Engine & cooling (44)Visibility & wipers (43)

Newest first · 864 complaints · page 7 of 35

Oct 24, 2019Transmission & drivetrain

THE VEHICLE HAS ONLY 80,000 MILES ON IT AND IT JUST QUIT RUNNING.I WAS ABLE TO HAVE SOMEONE HELP TO PUSH IT OUT OF THE ROAD. I WAS TOLD BY A REPAIR SHOP THAT THE TRANSMISSION IS BAD. I UNDERSTAND THAT GM IS AWARE OF THE BAD TRANSMISSION BUT HAVE NOT RECALLED THE VEHICLE TO FIX IT.

NHTSA ODI 11270885

Oct 21, 2019Transmission & drivetrainEngine

I NOTICED THAT MY VEHICLE SEEMED TO BE HAVING ISSUES WHEN I PRESSED ON THE BRAKE, SO I TOOK IT IN. I FOUND OUT THAT IT WAS A COMPLETELY UNRELATED ISSUE, AND HAD TO DO WITH A CRACK RUNNING THROUGH THE MANIFOLD. THIS WAS CAUSING OIL AND COOLANT TO LEAK ONTO THE ALTERNATOR. IF I HAD NOT CAUGHT THIS EARLY ENOUGH, THEY SAID I WOULD HAVE NOT BEEN ABLE TO GET IT FIXED. THEY REPAIRED THE LEAK, BUT A COUPLE WEEKS LATER I NOTICED MY CAR LOSING SIGNIFICANT AMOUNTS OF COOLANT/OIL. THIS IS CAUSING OIL AND COOLANT TO AFFECT THE TURBO SETTING OF MY MANUAL CAR, AND HAS COST ME UP TO $2,000 IN REPAIRS. THIS HAS BEEN THE UNDERLYING PROBLEM AS TO WHY I HAD TO GET MY FLYWHEEL REPLACED 2 YEARS AGO, WHICH WAS ANOTHER $1,500. THIS IS ALSO WHAT CAUSED THE TRANSMISSION FAILURE 3 YEARS AGO, ANOTHER THOUSAND DOLLARS. I NOTED THAT THE VEHICLE BEGAN LEAKING FLUID AFTER BEING STATIONARY OR MOVING WHILE/AFTER RUNNING FOR 10 MINUTES OR LONGER.

NHTSA ODI 11269938

Oct 21, 2019

CAR OVERHEATED. MESSSAGE THAT A.C. SHUTTING DOWN BECAUSE OF HIGH TEMP. HOSE IN ENGINE BLEW. MECHANIC COULD FIND NOTHING. TOOK IT BACK ON ROAD DIDN'T GET A MILE AWAY TEMP IS BACK UP TO 235/240. BACK TO MECHANIC NOTHING. SAFE TO DRIVE. I RESEARCH SEE THE PROBLEMS WITH MY YEAR MODEL ETC. DRIVE ROUND TRIP OF 20 MILES ( NOT OVER 40 MPH BECAUSE OF TEMP). ANTI FREEZE LEAKS FROM BOTTOM. MECHANIC SAYS IT'S A FAULTY SENSOR. WHILE THERE MAY BE A FAULTY SENSOR. . STILL LEAKING ANTI FREEZE. C ANT GET SENSOR DUE TO STRIKE ISSUE. 48000 MILES ON THIS 2012 CRUZE. TEMP JUMPS FROM 180-235 FOR NO REASON. I WON'T TAKE IT ON A HIGHWAY ANYMORE. I DON'T KNOW WHAT IT WILL DO.MOON ROOF JUST STOPPED WORKING FOR NO REASON. FUSES FINE.

NHTSA ODI 11270064

Oct 9, 2019

JUST STALLS WHENEVER IT FEELS LIKE. COULD BE REVERSING FROM A PARKING SPOT AND IT JUST STALLED AND WHEN PRESSED GAS THERE WAS NOTHING. JUST REPLACED THE TRANSMISSION IN JANURARY. IN A PARKING LOT,

NHTSA ODI 11267270

Oct 6, 2019Electrical systemEngine

SOMETIMES WHEN I SLOW TO A STOP OR JUST DRIVING CAR SHUTS OFF WITHOUT WARNING. NO LIGHTS OR ANYTHING COME ON IN THE DASH SHOWING IT'S OFF. STARTS RIGHT BACK UP BUT VERY DANGEROUS COULD CAUSE AN ACCIDENT.

NHTSA ODI 11266628

Oct 4, 2019Electrical systemEngine

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE ABRUPTLY SHUT OFF AND THE START/STOP BUTTON LIGHT FLASHED. THE VEHICLE WAS RESTARTED AND DRIVEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DETERMINED THAT THE SHUT OFF VALVE FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS DRIVEN TO AUTONATION CHEVROLET OF NORTH RICHLAND HILLS (7769 BLVD 26, NORTH RICHLAND HILLS, TX 76180), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 123,000.

NHTSA ODI 11266137

Sep 23, 2019Transmission & drivetrain

I BOUGHT THE CAR USED ABOUT 2 YEARS AGO FROM A CERTIFIED CHEVY DEALERSHIP. AT THE TIME I HAD CONCERNS ABOUT THE TRANSMISSION BECAUSE IT WAS SHIFTING HARD (ESPECIALLY WHEN IT DOWN-SHIFTED AT LOW SPEED) SO I BROUGHT IT BACK TO THE DEALERSHIP TO LOOK AT. I ALSO HAD A FEW OTHER ISSUES LIKE AN ANTI-FREEZE ODOR. THE MECHANIC AT THE DEALERSHIP TOLD ME THE TRANSMISSION ADAPTS TO THE PERSON DRIVING IT, SO I ATTRIBUTED THE PROBLEM TO THAT AND FIGURED IT WOULD "RE-LEARN" HOW I DROVE AND ADJUST. WELL, IT NEVER DID, AND SUDDENLY, WITHOUT ANY WARNING THE TRANS COMPLETELY GAVE OUT DRIVING WHILE I ON ON MY RURAL BACK-ROADS. SEVERAL MONTHS AND TWO TRANSMISSIONS LATER, THE MESSAGE "TRANSMISSION HOT IDLE ENGINE" PERSISTS AND NO ONE CAN FIND THE REASON WHY.

NHTSA ODI 11257406

Sep 12, 2019Suspension

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING 60 MPH, THE FRONT PASSENGER SIDE AXLE FRACTURED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND DETERMINED THAT THE FRONT PASSENGER SIDE AXLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 62,654.

NHTSA ODI 11255124

Aug 21, 2019Electrical systemEngine

TAKATA RECALL I HEAR A DRIPPING SOUND UNDER THE HOOD, FOLLOWED BY A SOUND LIKE THE DRIPPING IS HITTING SOMETHING HOT. ELECTRONICS SUCH AS THE RADIO, SIGNALS, AND THE ENTIRE COMPUTER SCREEN IS OUT. THE CAR IS AT THE AUTONATION SERVICE CENTER ON SECURITY BLVD. IN BALTIMORE AND THEY ARE LOOKING TO PROFIT FROM THESE DEFECTS. IT'S SAD...

NHTSA ODI 11245406

Aug 19, 2019Transmission & drivetrainEngine

OUR CHEVY CRUZE HAD STARTED SHIFTING STRANGE WHILE DRIVING, LOSING POWER AND IT WOULD START TO IDLE ROUGH, AND JUST SHUT OFF, A DAY LATER THE ENGINE LIGHT CAME ON AND WE RAN A CODE SCANNER ON IT TO FIND OUT WHAT WAS WRONG. 7 ERROR CODES CAME UP AND IT ALL LED TO A FAILED PCV VALVE. TWO DAYS LATER IT WAS IN THE SHOP AND WE ARE NOW FACED WITH A MAJOR REPAIR COST.

NHTSA ODI 11244899

Aug 16, 2019

COOLANT SYSTEM HAS FAILED ON MY MULTIPLE TIMES WITHIN A 4 YEAR PERIOD

NHTSA ODI 11244411

Aug 12, 2019

WHEN AT STOP LIGHT OR STOP SIGN CAR JERKS.

NHTSA ODI 11243360

Jul 17, 2019Fuel system

LOW PREASSURE ON TURBO, CHECK ENGINE LIGHT TURNS ON, AND LOW ENGINE PERFORMANCE

NHTSA ODI 11232832

Jul 16, 2019Electrical systemElectronic Stability Control (esc)Engine

WHILE DRIVING MY 2012 CHEVY CRUZE, MY RADIO WILL SHUT OFF RANDOMLY FOR ABOUT 10 SECONDS, AND WHEN IT DOES, I LOSE COMPLETE CONTROL OF THE STEERING. IT IS LIKE THE CAR SHUTS OFF BUT WHEN THE RADIO TURNS BACK ON, THEN THE CAR WILL RESTORE POWER. VERY DANGEROUS AND SCARY!!! AND YET, THERE IS STILL NO RECALL FOR MY SPECIFIC VIN. ALSO, FOR TWO MORNINGS IN A ROW, I HAVE NOTICED A SMELL AND SOME SMOKE COMING FROM THE ENGINE. IT WILL ONLY DO IT FOR ABOUT 5 MINUTES AND THE CAR WILL NOT OVERHEAT. I SWEAR IT IS ONE THING AFTER ANOTHER WITH THIS CAR.

NHTSA ODI 11232210

Jul 15, 2019Engine

ENGINE RECALL! THE ENGINE OFTEN MAKES SOUND THAT IS DIFFERENT THAN NORMAL. OVER 100,000 MILES, THE PROBLEM STARTS! WHEN NOT IN MOTION, ALTHOUGH THE ENGINE IS ON, THE VEHICLE ENGINE STOPS EVEN IN WAITING AT THE TRAFFIC LIGHT STOP.

NHTSA ODI 11231993

Jul 14, 2019Electrical system

CAR WILL NOT START. PUT KEY IN THE IGNITION AND IT WILL NOT TURN OVER. HAD MECHANIC COME AND CHECK OUT AND HE SAID THE IGNITION SWITCH IS NOT GETTING THE POWER IT SUPPOSED TO ONE CORE READS 12 VOLTS THE OTHER 6 AND THEY BOTH SUPPOSE TO READ 12 VOLTS TO TURN IT OVER.

NHTSA ODI 11231756

Jul 11, 2019Visibility & wipersCrash

BACKING OUT OF A PARKING SPOT IN A NON-REGULATED PRIVATELY OWNED PARKING AREA VISION IS IMPAIRED AND ANYONE MOVING IN ANY DIRECTION TOWARD YOU CANNOT BE SEEN OR NOTICED UNTIL IMPACT.

NHTSA ODI 11230942

Jul 7, 2019Brakes

WHEN BACKING MY DAUGHTERS CAR OUT OF OUR DRIVEWAY, THE BRAKE PEDAL BECAME HARD AND THE CAR WOULD NOT STOP. THERE WAS A RECALL FOR HER CAR FOR THIS EXACT SAME ISSUE, BUT WHEN I PUT THE VIN NUMBER IN FOR HER CAR, IT WAS NOT INCLUDED IN THE RECALL. I AM AFRAID TO LET HER DRIVE THE CAR DUE TO THIS ISSUE.

NHTSA ODI 11229941

Jul 2, 2019Speed controlEngine

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING 10 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE FAILED TO ACCELERATE. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE CONSUMED OIL. THE VEHICLE WAS TAKEN TO CHUCK HUTTON CHEVROLET (LOCATED AT 2471 MT MORIAH RD, MEMPHIS, TN 38115, (901) 318-3703) WHERE IT WAS DIAGNOSED THAT THE TURBO HEAD FAILED INTERNALLY AND WAS PUSHING EXHAUST FUEL INTO THE ENGINE CRANKCASE. THE DEALER STATED THAT THE TURBO HEAD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.

NHTSA ODI 11228940

Jun 28, 2019Brakes

STARTED TO HAVE NOISE. ASK MECHANIC TO CHECK WHAT IS IT. TURNED OUT IT IS VACUUM PUMP FOR THE BRAKE SYSTEM. LOOKED UP INFORMATION AND THIS ISSUE IS UNDER THE CAMPAIGN #13V360000. CONTACTED LOCAL GM DEALERSHIP ASKING CAN THEY FIX IT AT NO COST. THEY REFUSED BECAUSE THIS RECALL DOES NOT LISTED UNDER MY VIN. WHY I SHOULD PAY FOR RECALL ISSUE AND OTHER OWNER DO NOT.

NHTSA ODI 11223140

Jun 28, 2019Brakes

STARTED TO HAVE NOISE. ASK MECHANIC TO CHECK WHAT IS IT. TURNED OUT IT IS VACUUM PUMP FOR THE BRAKE SYSTEM. LOOKED UP INFORMATION AND THIS ISSUE IS UNDER THE CAMPAIGN #13V360000. CONTACTED LOCAL GM DEALERSHIP ASKING CAN THEY FIX IT AT NO COST. THEY REFUSED BECAUSE THIS RECALL DOES NOT LISTED UNDER MY VIN. WHY I SHOULD PAY FOR RECALL ISSUE AND OTHER OWNER DO NOT.

NHTSA ODI 11223144

Jun 24, 2019Brakes

BRAKES WILL OCCASIONALLY NOT RESPOND TO NORMAL PRESSURE WHEN STEPPING ON THE BRAKE PEDAL. I NOTICE THAT THE ISSUE HAPPENS SPORADICALLY, WHETHER I AM ON THE FREEWAY OR SURFACE STREETS. THERE SEEMS TO BE PRESSURE BUILT UP AND I HAVE TO STEP A LOT HARDER ON THE BRAKE PEDAL. I KNOW FROM LOOKING UP FORUMS THAT THERE WAS A RECALL ON THE 2012 AUTOMATIC CRUZE, BUT MINE IS A 6 SPEED MANUAL. I KNOW THE RECALL WAS FOR A MICROSWITCH ON THE BRAKE VACUUM BOOSTER. THE NHTSA RECALL NUMBER IS 13V360000. I AM WORRIED FOR MY FAMILIES SAFETY SEEING THAT I HAVE 2 TEENAGE SONS, MY WIFE AND I WHO ARE ABLE TO DRIVE THE CAR.

NHTSA ODI 11222131

Jun 21, 2019Tires

TIRE WENT FLAT SITTING OVER NIGHT. GOODYEAR ASSURANCE TIRE INNER BELT BROKE AND PROTRUDED THROUGH SIDEWALL OF TIRE WHILE PARKED IN DRIVE WAY. IF THIS WOULD HAVE HAPPENED ON THE ROAD IT COULD OF CAUSED A BLOWOUT AND POSSIBLY INJURIES OR EVEN FATALITIES. GOODYEAR IS OFFERING TO PAY 50% OF NEW GOODYEAR TIRE.

NHTSA ODI 11221683

Jun 17, 2019EngineFire

OIL WAS DRIPPING, WENT TO GO GET IT FIXED AND MY MECHANIC SUPPOSEDLY FIXED IT. DROVE FOR ABOUT A MILE AND CAR STARTED SMOKING AND MY BELT WAS ON FIRE AND CRUMBLED OFF MY CAR. I PURCHASED THIS VEHICLE ALMOST ONE MONTH AGO AND ONLY BEEN ABLE TO DRIVE FOR A WEEK TOTAL BECAUSE OF THIS OIL ISSUE. I AM PAYING MONEY TO FIX AND THEY STILL CAN'T TELL ME WHAT'S WRONG SO I LOOKED IT UP FOR RECALLS AND SAW THIS HAD AND RECALL JUST LIKE I EXPLAINED BUT NOT ASSOCIATED WITH MY VIN. PLEASE HELP. MY CAR IS NOW UNDRIVEABLE. I WAS DRIVING WHEN THE CAR STARTED SMOKING AND I PULLED OVER AND NOTICED THE BELT ON THE GROUND BURNING. NOT DRIVING AFTER THAT.

NHTSA ODI 11220656

Jun 15, 2019Visibility & wipers

PASSENGER WIPER BLADE QUIT WORKING WHILE DRIVING DOWN THE ROAD DURING A BLIZZARD.

NHTSA ODI 11220378

← NewerOlder →

Working with the data? Download all 864 complaints as CSV · fetched from NHTSA July 26, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2012 Chevrolet Cruze Limited verdict →