What 864 owners told NHTSA about the 2012 Chevrolet Cruze Limited

ENGINE RECALL! THE ENGINE OFTEN MAKES SOUND THAT IS DIFFERENT THAN NORMAL. OVER 100,000 MILES, THE PROBLEM STARTS! WHEN NOT IN MOTION, ALTHOUGH THE ENGINE IS ON, THE VEHICLE ENGINE STOPS EVEN IN WAITING AT THE TRAFFIC LIGHT STOP.

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TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING 10 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE FAILED TO ACCELERATE. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE CONSUMED OIL. THE VEHICLE WAS TAKEN TO CHUCK HUTTON CHEVROLET (LOCATED AT 2471 MT MORIAH RD, MEMPHIS, TN 38115, (901) 318-3703) WHERE IT WAS DIAGNOSED THAT THE TURBO HEAD FAILED INTERNALLY AND WAS PUSHING EXHAUST FUEL INTO THE ENGINE CRANKCASE. THE DEALER STATED THAT THE TURBO HEAD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.

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OIL WAS DRIPPING, WENT TO GO GET IT FIXED AND MY MECHANIC SUPPOSEDLY FIXED IT. DROVE FOR ABOUT A MILE AND CAR STARTED SMOKING AND MY BELT WAS ON FIRE AND CRUMBLED OFF MY CAR. I PURCHASED THIS VEHICLE ALMOST ONE MONTH AGO AND ONLY BEEN ABLE TO DRIVE FOR A WEEK TOTAL BECAUSE OF THIS OIL ISSUE. I AM PAYING MONEY TO FIX AND THEY STILL CAN'T TELL ME WHAT'S WRONG SO I LOOKED IT UP FOR RECALLS AND SAW THIS HAD AND RECALL JUST LIKE I EXPLAINED BUT NOT ASSOCIATED WITH MY VIN. PLEASE HELP. MY CAR IS NOW UNDRIVEABLE. I WAS DRIVING WHEN THE CAR STARTED SMOKING AND I PULLED OVER AND NOTICED THE BELT ON THE GROUND BURNING. NOT DRIVING AFTER THAT.

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THE VEHICLE WILL BE DRIPPING ENGINE COOLANTS. HOSES WILL MALFUNCTION, CAUSING MULTIPLE REPLACEMENT.

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THE CHECK ENGINE LIGHT CAME ON WHILE I WAS DRIVING STOPPED AT ADVANCE SOON AS IT CAME AND THEN CUT THE CAR OFF AND THEN IT WOULD NOT CRANK BACK. HAD TO HAVE CAR TOWED TO GARAGE. FOUDN OUT THAT IT WAS THE ECM COMPUTER MESSED UP AND ONLY HAVE 70,000 MILES ON THE CAR. GARAGE CALLED CHEVY AND THEY STOPPED COVERING THE COMPUTER 3 YEARS AGO DUE TO SO MANY CALLS ABOUT THE COMPUTER MESSING UP. THIS SHOULD HAVE BEEN A RECALL THEN AND THEY WILL NOT COVER THE REPAIRS TO MY CAR.

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TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING 70 MPH, THE VEHICLE UNINTENTIONALLY DECELERATED. WHEN THE FAILURE OCCURRED, THE VEHICLE TOOK TIME TO ACCELERATE AND THE CHECK ENGINE INDICATOR ILLUMINATED. ALSO, WHILE THE VEHICLE WAS AT A STOP LIGHT, IT VIOLENTLY VIBRATED AND STALLED, BUT WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO FELDMAN CHEVROLET OF LANSING (2801 E MICHIGAN AVE, LANSING, MI 48912, (517) 507-4948) WHERE THE CONTACT WAS INFORMED THAT THE TURBO IN THE ENGINE NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THE PART WAS PREVIOUSLY REPAIRED. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

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TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STARTED TO JERK VIOLENTLY. THE CONTACT STATED THAT THE FAILURE ONLY OCCURRED WHEN THE ENGINE WAS WARM. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE AIR INTAKE FAILED AND AFFECTED THE VALVE COVER AND ALL THE COMPONENTS. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

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SIGNIFICANT COOLANT LEAK CAUSING ENGINE TO OVERHEAT

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TL* THE CONTACT OWNED A 2012 CHEVROLET CRUZE. WHILE DRIVING ON THE HIGHWAY, THE CONTACT WAS ALERTED BY ANOTHER MOTORIST THAT THERE WERE FLAMES UNDERNEATH HER VEHICLE. SHORTLY AFTER, THE CONTACT NOTICED SMOKE COMING FROM THE VENTS AND THE SPEED WAS DECELERATING. THE VEHICLE WAS PULLED OFF THE ROAD AND THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED AND TOWED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 133,000.

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TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING 30 MPH, THE ENGINE OVERHEATED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. SMOKE APPEARED FROM THE FRONT END OF THE VEHICLE. THE CONTACT PARKED THE VEHICLE ON THE SIDE OF THE STREET AND WAITED UNTIL ALL THE SMOKE CLEARED BEFORE CONTINUING TO DRIVE HOME. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE NOTIFIED SUMMIT CHEVROLET BUICK GMC (LOCATED AT 318 GRANT AVE, AUBURN, NY 13021, (315) 258-2000) AND THE MANUFACTURER OF THE FAILURE. THE FAILURE MILEAGE WAS 101,000.

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CATALYTIC CONVERTER, ENGINE LIGHT ON AND SULPHER SMELL

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THE VALVE COVER IS [XXX]! I'VE REPLACED THREE IN A YEAR AN A HALF! THIS IS CAUSING MASSIVE OIL LEAKS AND NEEDS TO BE FIXED! THE WHOLE [XXX] THINGB I'M GETTING REALLY PISSED ABOUT THIS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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ENGINE OVERHEATED, GOT THAT FIXED. NOT EVEN 3 WEEKS LATER, CHECK ENGINE LIGHT COMES ON AGAIN'CAR SHAKES WHEN STOPPED AND STILL SOUNDS LIKE THE ENGINE IS RUNNING WHEN THE CAR IS OFF.

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TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE JERKED AND SHUDDERED, AND THE TRANSMISSION SHIFTING WAS AFFECTED. THE CONTACT PROVIDED THE DEALER (TURNER CHEVROLET, 1251 PAXTON ST, HARRISBURG, PA 17104, (866) 629-7151) WITH ENGINE CODES: P015B (O2 SENSOR DELAYED RESPONSE FOR OXYGEN SENSOR) AND PO171 (BANK 1 SYSTEM 2 LEAN). THE DEALER WAS SUPPOSED TO CALL THE CONTACT BACK TO EXPLAIN THE CODES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 96,600.

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PURCHASED MY 2012 CHEVY CRUZE MARCH OF 2016. JULY 2016 THE CAR WILL CONTINUE TO RUN AFTER THE KEY WAS OUT IGNITION I TOOK IT TO NAPERVILLE CHEVY THEY CHANGED THERMOSTAT. OCTOBER 2016 THE CAR WOULD RUN ON HIGHWAY OR STREET ALL OF A SUDDEN SERVICE TRACTION LIGHT COMES ON THE CAR ONLY GO TO 20MPH SUDDENLY THEN IT WILL TURN OFF. TOOK IT TO CHEVY AGAIN THEY SAID TRANS MODULE THEY FIXED IT MARCH 2017 IT HAPPENED AGAIN THEY DIDN'T KNOW THE PROBLEM BECAUSE NO ENGINE LIGHT ON IT HAPPENED EVERY 4 MONTHS OCTOBER 2018 TRANS LINE LEAKING WITH THE SAME SIGN NO FASTER THAN 20MPH JERKING THEY FIXED LINES JANUARY 2019 CAR JERKING AGAIN CAR GOES 20 MPH BUT THE CAR WILL STOP AT STOP SIGN AND WILL I ACCELERATE TO GO THE CAR WON'T MOVE AT ALL I HAVE TO TURN IT OFF TO DRIVE AGAIN

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TURBO CHARGER VALVE FAILED CAUSING MULTIPLE OTHER ISSUES. CAR SHUTS OFF RANDOMLY. STABILITY TRACK KEEPS COMING ON EVEN AFTER THE WIRE TO THE BATTERY WAS REPLACED.

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MY BRAKES KEEP GOING "HARD" AND NOT FUNCTIONING PROPERLY. ABOUT A YEAR AGO I HAD MY MASTER CYLANDER, BRAKE BOOSTER, MICROSWITCH IN THE BRAKE VACUUM LINE, MAF SENSOR AND AIR INTAKE HOSE REPLACED BECAUSE THE MECHANIC SAID THOSE WERE THE ISSUES, I WENT 2 WEEKS WITHOUT MY VEHICLE, INCLUDING BREAKING DOWN FOR MULTIPLE DAYS OUT OF STATE. NOW HERE I AM WITH THE SAME ISSUES. BEFORE I HAD THEM REPLACED I WAS TOLD THAT THE MICROSWITCH IN THE BRAKE SYSTEM WAS ALREADY RECALLED AND REPLACED. BUT SINCE THEN IT HAS FAILED AGAIN. I WAS TOLD BY CHEVY THAT THEY ONLY DO THE RECALL ONCE, BUT IF THEY ARE REPLACING IT WITH A FAULTY PART SHOULDN'T THAT BE RECALLED AGAIN? I HAVE TWO TODDLERS IN MY VEHICLE REGULARLY AND LOSING THE POWER BRAKES COULD END VERY BAD. THE POWER BRAKES FAIL ALMOST EVERY DAY, USUALLY THE FIRST TIME I HIT THE BRAKES AFTER STARTING TO VEHICLE. WITCH MAKE ME THINK THAT ITS GOING TO COMPLETELY FAIL AGAIN SOON.

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I AM HAVING ISSUES WITH MY TURBO. AFTER TAKING IT TO MY MECHANIC I AM TOLD THAT IT IS A COMMON ISSUE

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CAR WAS STOPPED AT A RED LIGHT, READY TO MAKE A LEFT-TURN AND COMPLETELY SHUT OFF FOR NO REASON. IT TURNED ON AFTER SOME MINUTES BUT THERE ARE MANY COMPLAINTS ONLINE (HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T65940_DS765514) OF THE SAME ISSUE WITH THIS MAKE AND MODEL (INCLUDING NEWER ONES), A LOT BEING WHILE THE CAR IS ACTUALLY DRIVING. THIS IS SO DANGEROUS!! WE DON'T FEEL SAFE CONTINUING TO OPERATE THE CAR SINCE FINDING OUT IT'S A RECURRENT PROBLEM FOR PEOPLE WITH THIS CAR WHO HAVE HAD NO RESOLUTION EVEN AFTER FILING MULTIPLE CLAIMS WITH CAR COMPANY AND TAKING IT TO THE MECHANIC.

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OVERHEATS REGULARLY EVEN WITH ANTIFREEZE, STOPS READING COOLANT TEMPERATURE RANDOMLY

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CAR WAS LIKE NEW FOR A FEW MONTHS, DRIVEN TO AND FROM ORLANDO MAYBE 4 TIMES, BUT MOSTLY USE IT FOR WORK TO TAKE MY DAUGHTER TO SCHOOL THEN IT STARTED THE CHECK ENGINE LIGHT BEING ON, THEN SHORTLY, CAR STARTED JERKING WHILE PARKED, OR ON BRAKE, AND THE "CHECK STABILI TRACK CONTROL" LIGHT COMES ON, AND THEN WOULD JUST TURN OFF. I WOULD START SMELLING A VERY STRONG BURNT SMELL BUT NO OIL WAS FALLING TO THE FLOOR, BUT ONCE I STOPPED DRIVING THERE WOULD'VE SMOKE EVERYWHERE. WAS TOLD THERE IS A VACUUM LEAK COMING FROM PCV WHICH IS BUILT IN VALVE COVER...HAVE HAD VALVE COVER CHANGED 3 TIMES IN 3 WEEKS AND EACH TIME, IT LOOKED LIKE SOMEONE DIED UNDER MY HOOD AND BLED OIL! AM TOLD THAT THERE IS TOO MUCH PRESSURE COMING IN AND SO CAUSES OIL TO FIND A WAY OUT AND LEAKS IT SPILLS IT SLASHES, AND IT'S A MYSTERY! ALSO, THERE IS ANOTHER LEAK THAT ALL OF A SUDDEN STRATED FROM THE SIDE OF THE ENGINE! WHEN DOING MY RESEARCH, THERE ARE SOOOOOO MANY PEOPLE WITH THE SAME PROBLEMS! THIS NEEDS TO BE SOME SORT OF RECALL. PLEASE HELP!

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I TOOK IT TO FIRESTONE FOR AN INSPECTION BECAUSE I WAS HAVING ISSUES WITH MY CAR AND WAS TOLD THAT I HAD A FAULTY CYLINDER HEAD.

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I JUST WANT TO START OFF BY SAYING WE PURCHASED THIS CAR BRAND NEW FROM KOCOUREK CHEVROLET IN WAUSAU, WI. DEC 2012 OR JAN 2013 BUMPER FELL OFF WITHIN 3 MONTHS OF PURCHASE WHILE DRIVING. YES, FELL OFF. THE DEALERSHIP WHERE WE PURCHASED THE CAR HESITANTLY REPLACED IT AS THE CLIPS WERE BROKE OFF. DEC 2012 TRUNK BUTTON DOES NOT WORK PROPERLY - HAS BEEN REPLACED MULTIPLE TIMES (BY KOCOUREK). AND NOT IT HAS RECENTLY ONCE IT OPENS, IT WILL NOT CLOSE DESPITE BEING SLAMMED SHUT 8 TO 10 TIMES. OCT 2012 HAD AN ANTIFREEZE LEAK FROM DAY ONE - DEALERSHIP TELLS US THEY CAN'T FIND ANYTHING EVEN WHEN POINTED OUT. I GO THOUGH A GALLON OF DEXOS ANTIFREEZE EVERY 2 WEEKS. BUT AS THE DEALERSHIP SAYS, THAT'S FINE AND NORMAL.... UM... NOT TO ME!!!! JAN 2018 - THE CAR STALLS OUT CONSTANTLY - REDUCED ENGINE POWER, WHILE DRIVING ON THE HIGHWAY, IN THE CITY OR EVEN JUST PARKED IN THE DRIVEWAY. I HAVE BEEN VERY NEARLY REAR ENDED MULTIPLE TIMES BECAUSE OF THIS. WE HAVE YET TO FIND THE SOURCE OF THIS. JAN 2018 CODES FOR THROTTLE POSITION SENSOR ISSUES EVEN THOUGH IT HAS BEEN REPLACED MULTIPLE TIMES. STILL CAN'T FIND THE SOURCE OF THIS. DEC 2018 AFTER BEING STARTED, THE CAR WILL SHUT ITSELF OFF OR DIE OFF. STILL CANT FIND THE SOURCE. AUG 2018 RECENTLY, THE CAR HAS DASH WARNINGS THAT STATE "AC OFF DUE TO HIGH ENGINE TEMP" EVEN WHEN IT IS 30 DEGREES OUT. THE TEMP GAUGE WILL ALSO DROP TO COLD. WE HAVE ALSO CHANGED THE THERMOSTAT MULTIPLE TIMES AS WELL. THIS CAR IS BEYOND A LEMON. WE HAVE HAD ISSUES WITH THIS CAR FROM DAY 1. AND WHAT IS MORE RIDICULOUS IS THAT THE DEALERSHIP WILL NOT STAND BEHIND IT. I HAVE SERVICE RECORDS DOCUMENTING THE COMPLAINTS OF THE ISSUES AND THE DEALERSHIP "NOT FINDING ANYTHING WRONG" OR "UNABLE TO DUPLICATE ISSUES". WE HAVE GIVEN UP WITH CHEVY AND ALSO WITH KOCOUREK CHEVROLET IN WAUSAU. THESE ISSUES HAVE BEEN ONGOING SINCE WE PURCHASED THE CAR SEPTEMBER 2012.

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CATALAYIC CONVERTER PLUGGED AT 82000 MILES WHICH CAUSED ENGINE KNOCK NOISE

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I BOUGHT MY CAR IN 2015, IT IS A 2012 CHEVY CRUZE ECO. I'VE HAD TO REPLACE THE CAMSHAFT COVER(PCV) 2 TIMES IN A YEAR DUE TO THE GASKET BEING CRAP AND CAUSING HORRIBLE OIL LEAKS! HERE I AM AGAIN, CHANGED IT AND IT IS AGAIN FAULTY AND LEAKING OIL. THIS NEEDS TO BE WARRANTY AND COVERED BY GM. I'VE ALREADY HAD TO DO THE WATER PUMP MYSELF BECAUSE THEY WOULDN'T FIX THE WATER PUMP AT ANY DEALER. THIS IS AN ONGOING ISSUE WITH THE OIL LEAK, AND NEEDS TO HAVE A RECALL TOO FIX ANYTHING, CAUSING THIS PROBLEM.

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