What 864 owners told NHTSA about the 2012 Chevrolet Cruze Limited

I PURCHASED A 2012 CHEVY CRUZE 2LT W/RS PACKAGE ON 9/19/12. I DIDN'T NOTICE RIGHT AWAY BUT AFTER I DROVE FOR A FEW DAYS I NOTICE THE ENGINE WOULD HAVE THIS LOUD VIBRATION WHEN I BARELY ACCELERATE, LIKE STAYING AT A STEADY SPEED. IF I ACCELERATE FROM A STOPPED POSITION IT DOESN'T DO IT OR I JUST DON'T HEAR IT BECAUSE I HEAR THE TURBO. AFTER DRIVING IT A FEW WEEKS THE VIBRATION SOUND HAS GOTTEN WORSE, SO I TOOK IT TO THE DEALERSHIP TO BE CHECKED. THEY TEST DROVE IT AND TOLD ME THIS IS THE WAY THE ECHOTECH W/TURBO MOTORS SOUND AND NOTHING WAS WRONG WITH IT. I WASN'T SATISFIED SO I ASKED I COULD TEST DRIVE ANOTHER CAR JUST LIKE MINE ON THEIR LOT. THEY GRACIOUSLY LET ME AND IT SOUNDED THE SAME. MY SONS GIRLFRIEND HAS THE EXACT SAME CAR AND HERS SOUNDS NOTHING LIKE MINE. SHE BOUGHT HERS AT A DIFFERENT DEALERSHIP WHICH MEANS IT WAS PROBABLY CAME FROM A DIFFERENT MANUFACTURER. SOMETHING ISN'T RIGHT AND THIS SHOULD BE FIXED. THIS DOES NOT SOUND LIKE A NEW CAR. IT'S VERY EMBARRASSING. MY 1995 CHEVY CAVALIER IS NOT AS LOUD AS MY NEW CAR. ANOTHER THING IS WHEN I SLOW DOWN TO PULL IN MY DRIVEWAY (ON A HILL) I JUST LET OFF THE GAS AND THE CAR WILL JERK REALLY HARD. THIS DOESN'T HAPPEN ALL THE TIME BUT THIS WILL BE AN ISSUE I'M SURE WHEN THE WARRANTY IS UP. I'M VERY DISAPPOINTED WITH MY FIRST NEW CAR PURCHASE. I WAITED 42 YEARS FOR THIS. *TR

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AFTER HAVING THE UNDERBELLY SHIELD MODIFIED ON MY SISTER'S 2012 CHEVROLET CRUZE ECO PER THE RECALL (NHTSA CAMPAIGN NUMBER 12V288000) I NOTICED AN INCREASE IN BUFFETING AND HIGHWAY SPEED WANDERING IN THE HANDLING OF HER CAR.THIS IS MOST NOTICEABLE AT SPEEDS OF APPROX 75 MPH AND HIGHER. THE CAR FELT LESS STABLE THAN IT DID PRIOR TO THE RECALL SERVICE BEING PERFORMED ON THE VEHICLE. BECAUSE OF THIS, I PURCHASED A REPLACEMENT UNDERBODY SHIELD FROM A DEALER AND RE-INSTALLED IT. THE RESULT OF THIS RE-INSTALLATION WAS NOISE BACK TO NORMAL, HANDLING BACK TO NORMAL. *TR

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TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT WAS DRIVING 30 MPH WHEN HE HEARD AN ABNORMAL NOISE COMING FROM THE WHEELS. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE DEALER WAS UNABLE TO DIAGNOSE A FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND THE CURRENT MILEAGE WAS 6,000.

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CAR RESPONDS ERRATICALLY AND UNPREDICTABLY TO PUSH ON ACCELERATOR PEDAL. ON ABOVE DATE IN ATTEMPTING TO BACK UP SLOWLY ACCELERATOR PEDAL WAS PUSHED WITH DELAYED RESPONSE, THEN FOLLOWED BY EXTREME MOTION BACKWARD HITTING FENCE, DAMAGING FENDER. AT OTHER TIMES CAR FAILS TO ACCELERATE OUT OF WAY OF ON-COMING TRAFFIC CAUSING NEAR COLLISIONS WITH LITTLE OR NO RESPONSE TO PEDAL MOVEMENT. THIS HAS HAPPENED SEVERAL TIMES WITH THIS SIX MONTH OLD CAR. MY FRIEND HAS SAME MODEL WITH SAME PROBLEM. AS PER CHEVY SERVICE MANAGER WHO WAS TWICE CONTACTED ON THIS: A) HE TOOK A NEW CRUZE HOME TO DRIVE FOR SEVERAL DAYS TO INVESTIGATE THIS COMPLAINT FROM OTHER CUSTOMERS AND HE HAD THE SAME PROBLEM, B) SAME PROBLEMS ARE BEING REPORTED TO OTHER CHEVY DEALERS IN HOT CLIMATE AREAS OF COUNTRY. CHEVY SERVICE MANAGER SAYS PROBLEM IS KNOW TO GENERAL MOTORS, BUT NO FIX IS AVAILABLE - ALL TESTS ON SEVERAL OTHER NEW CRUZE MODELS BROUGHT IN FOR SERVICE WITH SAME PROBLEM SHOW THAT ALL SYSTEMS AND ELECTRONICS ARE WORKING NORMALLY. HE'S NOT SURE WHAT GENERAL MOTORS WILL DO ABOUT IT. THIS IS APPARENTLY A MAKE/MODEL SPECIFIC PROBLEM THAT IS NOT BEING ADDRESSED AS NO PRO-ACTIVE WARNING INFO HAS BEEN RECEIVED BY US FROM GENERAL MOTORS OR THE CHEVY DEALER. THIS IS DANGEROUS AND NO ONE IS TAKING ANY RESPONSIBILITY. PLEASE INVESTIGATE BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED. THE LACK OF OFFICIAL WARNING FROM GENERAL MOTORS IS MORALLY OUTRAGEOUS!! *TR

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TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE (NHTSA CAMPAIGN ID NUMBER:12V288000 ENGINE AND ENGINE COOLING) PERFORMED, HOWEVER THE DEALER CUT THE ENGINE SHIELD COVER AND ADVISED THE CONTACT THAT THE MANUFACTURER HAD REQUESTED TO DO SO IN ORDER FOR THE ENGINE OIL TO LEAK TO THE GROUND. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 11,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 12,000.

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I WAS BACKING OUT OF MY DRIVEWAY INTO A STREET AND HAD NO BRAKES. I PUSHED THE PEDAL TO THE FLOOR AND NOTHING, CAR KEPT ROLLING. ANOTHER INCIDENT I WAS WAITING IN A DRIVE THROUGH AND MY BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR WHILE THE CAR WAS NOT MOVING. I FEEL THAT THIS IS A SERIOUS SAFETY ISSUE. *TR

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STEERING: AROUND ONE WEEK PRIOR TO THE INCIDENT, I HAD MY 2012 CHEVY CRUZE UNDER PANEL MODIFIED DUE TO A POTENTIAL ENGINE FIRE. THE FOLLOWING WEEK, WHILE DRIVING HOME FROM WORK, I EXPERIENCED A "WANDERING" IN MY VEHICLE. I NOTICED IT AGAIN DRIVING HOME THE NEXT DAY. NOW, WHENEVER THIS IS WIND, I EXPERIENCE MY VEHICLE "WANDERING." WHEN THIS OCCURS, MY CAR DRIFTS LEFT AND RIGHT MUCH MORE AND THE FRONT END FEELS LIGHTER AND FAR TOO RESPONSIVE. FUEL: AFTER THE MODIFICATION TO MY UNDER PANEL, I HAVE NOTICED A DROP IN MY FUEL MILEAGE. I HAVE SEEN AROUND 2 MPG OR MORE OF REDUCED FUEL ECONOMY. *TR

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CHEVROLET'S RECALL FIX ON THE 2011-2012 CHEVY CRUZE INVOLVE CUTTING OFF LARGE PORTIONS OF THE UNDERNEATH HEAT SHIELD, THIS PIECE IS ALSO A DEBRIS SHIELD. BUT NOW WITH THE HEAT SHIELD COMPLETELY GONE, THERE NOW IS NO PROTECTION FROM DEBRIS ENTERING UNDER THE HOOD AND CAUSING MORE DAMAGE, ALSO WITH THIS FIX GM IS COMPROMISING THE BIGGEST SELLING POINT OF THIS CAR WHICH IS THE GAS MILEAGE, THIS SHIELD IS ALSO USED TO REDUCE DRAG UNDERNEATH THE CAR AND IN TURN INCREASING GAS MILEAGE, BUT NOW DRAG WILL INCREASE UNDERHOOD WHICH WILL DECREASE FUEL MILEAGE. IN VERY WET CLIMATES THIS SHIELD HELPED PREVENT WATER FROM SPRAYING UP UNDER THE HOOD AS WELL, AND BY REMOVING THIS SHIELD OUR CARS ARE NOW MORE PRONE RUST, CORROSION AND ABNORMAL WEAR TO VITAL PARTS. GM HAS DONE A HORRIBLE JOB AT FIXING THIS PROBLEM, NO LOGIC OR OBVIOUS CARE WERE TAKEN INTO CONSIDERATION WHEN ADDRESSING THIS ISSUE. IF THIS KIND OF SIMILAR PROBLEM HAPPENED ON A CADILLAC OR A CORVETTE WOULD HAVE THEY FIXED THE PROBLEM THE SAME WAY?? PROBABLY NOT, SO WHAT MAKES MY CHEVY CRUZE ANY LESS IMPORTANT? *TR

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TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT THE SUPPORT FOR THE HEADREST RESTRAINT WOULD NOT REMAIN FASTENED ONTO THE FRONT DRIVER SEAT. THE HEADREST WAS REPLACED BUT THE REPLACEMENT HEAD REST COULD NOT BE ADJUSTED TO THE OCCUPANT'S HEIGHT. THE DEALER AND THE MANUFACTURER WERE MADE AWARE OF ISSUE AND ADVISED THE CONTACT THAT THERE HAD BEEN A DESIGN CHANGE ON THE HEAD RESTRAINTS AND THE CONTACT HAD BEEN PROVIDED WITH THAT NEW DESIGN. THE CURRENT AND FAILURE MILEAGE WAS 3,000.

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2012 CHEVROLET CRUZE. CONSUMER WRITES IN REGARDS TO ENGINE SHIELD MODIFICATION *TGW THE CONSUMER STATED AFTER THE RECALL WAS PERFORMED, ALL THE LIGHTS ON THE DASHBOARD ILLUMINATED , POWER WAS REDUCED AND THE WORD ENGINE POWER REDUCED APPEARED ILLUMINATED AS WELL. THE CONSUMER TOOK THE VEHICLE BACK TO THE DEALER. AFTER CHECKING ALL THE WIRING NEAR THE LOCATIONS OF THE CUTS OF THE SHIELD, THE DEALER TESTED OTHER POSSIBILITIES AND INFORMED THE CONSUMER, THAT CAUSE WAS A BAD POTENTIOMETER ON THE GAS THROTTLE.

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2012 CHEVROLET CRUZE LT1 RS PACKAGE, AUTOMATIC TRANSMISSION ON JUNE 27 I WAS IN MURRAY, KY DRIVING HOME FROM MURRAY STATE UNIVERSITY. I WAS IN HEAVY TRAFFIC. AFTER THE LIGHT CHANGED I GAVE THE ACCELERATOR A LIGHT TAP TO MOVE THE CAR FORWARD. IT STARTED SLOWLY BUT AFTER A FEW SECONDS, IT SEEMS THAT THE CAR STALLED. THE TRANSMISSION DOWNSHIFTED AND WHEN I GAVE THE ACCELERATOR A TAP, NOTHING. AT THIS TIME, I WAS CERTAIN I WOULD BE IN AN ACCIDENT. AGAIN, I GAVE THE ACCELERATOR A TAP (MIND YOU, I DIDN'T MASH THE PETAL TO THE FLOOR BOARD, I GAVE IT ENOUGH OF A TAP TO SWITCH THE GEAR). THE CAR DID NOTHING, AND AGAIN MY CONCERN WAS THAT I WOULD BE REAR ENDED SOON. ANOTHER TIP (AGAIN, I DID NOT MASH THE PEDAL TO THE FLOOR), AND FINALLY THE TURBO CHARGER KICKED IN AND THE CAR SWITCHED GEARS. BUT WHEN THE CAR SHIFTED GEARS, IT WAS AN EXPLOSION OF FORCE THAT JERKED AND LURCHED THE CAR FORWARD INCLUDING MY SELF. I WAS GLAD TO GET MOVING SINCE TRAFFIC WAS HEAVY. SINCE THIS INCIDENT, IT HAS HAPPENED 5 TIMES THAT THE CAR HAS BEEN SLUGGISH TO RESPOND, AND IT HAVE CONTINUED TO SHIFT GEARS WITH RANDOM JERKS AND OFTEN EXPLOSIVE FORCE THAT JERKS BOTH CAR AND PASSENGER. I HAVE HAD THIS TO 2 DEALERSHIPS, AND THEY SAY THEY CANNOT REPRODUCE IT, AND THEY BOTH TELL ME THAT THIS IS A NORMAL THING, AND THAT THIS TRANSMISSION WILL MAKE ERRATIC GEAR CHANGES. I AM CONCERNED FOR MY SAFETY WITH I DRIVE THIS CAR, AND HOPE I AM NOT STRANDED IN TRAFFIC WHEN THE TRANSMISSION FAILS TO SHIFT PROPERLY. *TR

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PURCHASED 4/25/2012. AFTER DRIVING A LITTLE, NOTICED LACK OF POWER, EASILY STALLS, SOMETHING ROLLING AROUND IN THE TRUNK LID, CONSOLE PIECE GAPED OUT, PASSENGER SIDE TAIL LAMP INSIDE TRUNK BENT, ENGINE SHUTTERS (AFTER 500 MILES IT STARTED) WHEN TURNED ON AND OFF. THE LACK OF POWER AND ENGINE STALLING ARE THE MAJOR SAFETY CONCERNS. WHEN IN A STOPPED POSITION, THE CAR WILL STALL WHEN THE CLUTCH IS OPERATED CORRECTLY. WHILE MAKING A RIGHT HAND TURN FROM A STOP SIGN, ONTO ROUTE 30, AT A BLIND INTERSECTION, THE CAR WOULD NOT MOVE, ONCE I LET THE CLUTCH OUT AND WAS IN 1ST GEAR, THE CAR JUST DID NOT MOVE, I HAD THE GAS PUSHED TO THE FLOOR AND I WAS ONLY MOVING INCHES FORWARD. I WAS SCARED, I HAD MY CHILD IN THE CAR WITH ME, A TRACTOR TRAILER COULD HAVE COME UP ON ME 50+ MPH HIT ME OR SWERVED TO MISS ME AND HIT SOMEONE ELSE. THE CAR FINALLY MOVED AFTER ABOUT 45 SEC. I THEN GOT UP TO SPEED IN 6TH GEAR. THE CAR THEN AGAIN LOST POWER, I HAD TO DOWN SHIFT FROM 6TH GEAR TO 4TH GEAR TO GET SPEED BUILT BACK UP. I GOT HOME, ABOUT 2 MILES, WAS UPSET AND SCARED, CALLED APPLE CHEVROLET, THE CAR SAT UNTIL I DROVE IT TO THE DEALERSHIP 35 MINS FROM MY HOME THE NEXT MORNING. I TOLD THEM THAT IT DOES NOT HAPPEN EVERY DAY SO THE CHANCES OF IT HAPPENING AGAIN ARE SLIM. THIS WOULD BE THE 3RD VISIT TO THE SERVICE DEPT FOR THE LACK OF POWER COMPLAINT. I DROVE WITH THE TECH ANYWAY KNOWING THAT IT WAS NOT GOING TO BE DUPLICATED. I TOLD THE SERVICE REP THAT I WANTED A TURBO BOOST GAUGE PUT ON IT BECAUSE IT DOES NOT SEEM TO BE BOOSTING ALL THE TIME. WHEN I WAS CALLED THAT MY CAR WAS DONE AND NOTHING WAS DUPLICATED, I WAS TOLD THAT IT WAS BOOSTING IN RANGE. WHEN I PICKED MY CAR UP THE NEXT DAY, THERE WAS NOTHING ON MY BILL THAT STATED THAT THE TURBO WAS EVEN CHECKED. I WAS TOLD THAT THEY CANNOT PUT EVERY PIECE OF EQUIPMENT THAT THEY USE ON EACH CAR ON EVERY BILL. ETC...

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2012 CHEVROLET CRUZE. CONSUMER WRITES IN REGARDS SAFETY RECALL *TGW THE CONSUMER STATED HIS WIFE SAW A NEWS REPORT, WHERE 30 VEHICLES HAD PROBLEMS WITH OIL IN THE BELLYPAN. THERE WAS SUFFICIENT DANGER TO INITIATE A RECALL. WHEN THE CONSUMER WENT TO HAVE THE OIL CHANGE AT THE DEALER, HE BROUGHT UP THE RECALL. HOWEVER, THE DEALER CLAIMED TO KNOW NOTHING ABOUT IT . THE DEALER THEN CHECKED ONLINE AND RECEIVED A DIAGRAM AS TO HOW TO FIX THE PROBLEM. THE OIL CHANGED REVEALED AND EXCESSIVE AMOUNT OF OIL IN THE BELLYPAN. THE CONSUMER ALSO STATED IT WAS DIFFICULT TO CHANGE A FLAT TIRE, DUE TO THE POORLY DESIGNED JACK.

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RECALL 2012081 WAS SOLD A BRAND NEW VEHICLE WITHOUT THIS RECALL BEING DONE FROM CHAPMAN CHEVROLET 6925 ESSINGTON AVE.PHILADELPHIA PA 19153 ... PURCHASED ON SAT JULY 28TH 2012.. INFORMED OF RECALL ON JULY 29TH BY ON-STAR AND CONFIRMED BY DEALERSHIP ON MON. 7-30-2012 AND FEEL DEALERSHIP MISLED ME AND HID RECALL IN ORDER TO COMPLETE SALE. *TR

NHTSA ODI 10468264

COLD START AND BACK UP OR GOING FORWARD, BRAKE LOCKS AND CAR JUST ROLLS. TOOK IT TO THE DEALER (HUFFINES CHEVROLET IN PLANO TEXAS) AND DEALER SAID THEY WOULD HAVE IT READY IN TWO DAYS. AFTER A WEEK WITHOUT THE CAR, THE SERVICE ADVISOR EXPLAIN THE PART WAS NOT AVAILABLE ANYWHERE AND THE FACTORY WOULD NOT PUSH OUT MORE OF THE BRAKE VACUUM PARTS UNTIL OCTOBER. IN THE MEANTIME, MY CAR WITH 19K IS SITTING UNDER THE HOT TEXAS SUN AT THE DEALER (MOST LIKELY RUINING ITS LEATHER INTERIOR) AND THE DEALER HAS NO OTHER INFORMATION AND THEY "WISH THEY COULD DO MORE." I WOULD NOT RECOMMEND ANYONE TO BUY A CHEVY CRUZE UNTIL THIS PROBLEM IS CLEAR. THE DEALER ALSO SAID THEY HAVE NOT HEARD ABOUT THIS EVER BEFORE AND LOOKING IN THIS WEBSITE THERE ARE FOUR MORE CASES. NOT TRUTHFUL! GMC NEEDS TO RESOLVE OR RECALL! *TR

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VEHICLE MAKE / MODEL: MODEL YEAR(S): CHEVROLET / CRUZE 2011-2012 MANUFACTURER: GENERAL MOTORS LLCMFR'S REPORT DATE: JUNE 21, 2012 NHTSA CAMPAIGN ID NUMBER: 12V288000NHTSA ACTION NUMBER: PE12010 COMPONENT: ENGINE AND ENGINE COOLING POTENTIAL NUMBER OF UNITS AFFECTED: 413,148 I AM VERY DISAPPOINTED IN THE FIX FOR THIS ISSUE. THEY HAVE COMPLETELY REMOVED THE WHOLE CENTER SECTION OF THIS SHIELD SO NOW MY ENGINE IS EXPOSED TO ROAD SPRAY. THIS WAS A SELLING POINT ON THIS VEHICLE AND I FEEL WE HAVE BEEN CHEATED OUT OF THIS FEATURE. THEY SHOULD HAVE OFFERED TO REPLACE IT WITH A NON COMBUSTIBLE UNIT. *TR

NHTSA ODI 10467863

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE VEHICLE WAS INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 12V288000 (ENGINE AND ENGINE COOLING). IMMEDIATELY AFTER THE REPAIR, THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH WHEN SHE NOTICED HESITATION WHILE ATTEMPTING TO ACCELERATE. THE VEHICLE FELT SLUGGISH. THE CONTACT WAS DISSATISFIED WITH THE REPAIR PERFORMED UNDER THE RECALL BECAUSE THE AREA WHERE THE SHIELD WAS REMOVED WOULD BE ACCESSIBLE TO CORROSION. THE VEHICLE WAS NOT REPAIRED ADDITIONALLY. THE APPROXIMATE FAILURE MILEAGE WAS 2,422.

NHTSA ODI 10466438

TIRE MONITOR SYSTEM GIVES WARNING THAT IT NEEDS SERVICE, HAVE BEEN TO DEALERSHIP TWICE IN THE PAST TWO DAYS FOR SAME PROBLEM AND NOW MUST GO AGAIN BECAUSE WARNING LIGHT IS BACK ON TO SERVICE TIRE MONITOR SYSTEM. *TR

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TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT WAS TRAVELING 30 MPH WHEN THE VEHICLE JERKED WHILE CHANGING FROM FIRST TO SECOND GEAR. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 760 AND THE CURRENT MILEAGE WAS 1,300. UPDATED 8/23/12 *CN

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WHEN PUTTING CAR INTO REVERSE ON LEVEL GROUND TO BACK UP, BRAKES DO NOT WORK PROPERLY AND HARDLY STOPS CAR, VERY UNNERVING. DEALER COULD NOT FIND THE PROBLEM, HAPPENS RANDOMLY. HAVE HAD THIS OCCUR SEVERAL TIMES NOW. HAVE 18K MILES. *TR

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HAVE COOLANT ODOR INSIDE VEHICLE. DEALER TESTED 3 TIMES, BUT CLAIMS THEY CAN'T DUPLICATE THE PROBLEM. SMELL IS VERY BAD IN COLDER MONTHS. WINDOW FOGS. HAVE TO DRIVE WITH WINDOWS OPEN SOMEWHAT IN WINTER CONDITIONS. CHEVY NOW HAS A BULLETIN. BEEN TRYING TO WORK THROUGH GM REGIONAL - THEY ARE IGNORING ME. MANY OTHER CRUZE OWNERS HAVE SAME COMPLAINT/PROBLEM. *JS

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THE RECALL FIX FOR THE CHEVROLET CRUZE WAS PERFORMED ON MY CAR. THE FIX WAS TO CUT THE ENGINE, OR UNDER THE ENGINE AREA, SKID PLATE EXPOSING THIS AREA. I BELIEVE THIS TO BE A SAFETY ISSUE THAT COULD RESULT IN FURTHER DAMAGE TO THE CAR, ENGINE, EXHAUST, OIL PAN AND OTHER COMPONENTS THAT ARE NOW EXPOSED. THE IS A SAFETY CONCERN BECAUSE DURING THE ACT OF DRIVING THIS VEHICLE, IT MAY BE EXPOSED TO ROAD CONDITIONS, FOREIGN OBJECTS, OR OTHER MISCELLANEOUS ENVIRONMENTAL FACTORS THAT WILL AFFECT THE PERFORMANCE AND OVERALL SAFE HANDLING OF THIS VEHICLE. *JS

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LOSS OF BRAKING WHEN BACKING UP FROM A PARKING SPACE. THIS HAS OCCURED TWICE 6/25/2012 AND 7/2/2012. *JS

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TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT THE SEAL THAT HELD THE DRIVE AXLE IN THE TRANSMISSION WAS FAULTY, CAUSING TRANSMISSION FLUID TO LEAK. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THEY WOULD HAVE TO REPLACE THE SEAL THAT HELD THE DRIVE AXLE BUT THEY DID NOT HAVE THE PARTS AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 342.

NHTSA ODI 10461888

I TOOK MY VEHICLE IN COMPLAINING OF A STRANGE NOISE, ALMOST LIKE A "POP" WHEN BRAKING. WHEN THE DEALERSHIP LOOKED AT IT THEY TOLD ME IT WAS THE STRUTS. THEY STATED THEY WERE WAITING ON A RECALL FROM CHEVROLET AND THAT I SHOULD JUST CONTINUE TO KEEP CALLING AND CHECKING ON IT. I CALLED THEM EACH MONTH SINCE. EACH TIME THEY ASSURED ME IT WOULD NOT AFFECT MY VEHICLE AT ALL AND THAT IT WOULD BE FINE. OBVIOUSLY, A STRUT IS A PART OF THE CAR, IT MUST BE NEEDED TO FUNCTION OR IT WOULD NOT BE ON THERE. I HAVE NO IDEA HOW THIS IS AFFECTING MY VEHICLE INCLUDING MY TIRE WEAR, BRAKES, AND OVERALL STRUCTURE OF THE VEHICLE. THERE HAS STILL BEEN NO RECALL ISSUED AND THE PROBLEM STILL EXISTS. *TR

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