Oct 29, 2013Electrical systemElectronic Stability Control (esc)
THE RADIO ELECTRICAL PANEL WOULD TURN ON & OFF INTERMITTENTLY, THEN THE DRIVERS GAUGE PANEL WOULD FLICKER. AFTER THE GAUGE PANEL FLICKERED, THE POWER STEERING WARNING LIGHT CAME ON AND THE POWER STEERING SHUT OFF. THEN THE TRACTION CONTROL WARNING LIGHT CAME ON AND THE TRACTION CONTROL STOPPED WORKING. THEN I WENT TO ROLL UP THE WINDOWS AND THE WHOLE DASH PANEL FLICKERED, THEN THE WINDOWS WOULD NOT ROLL UP. THERE APPEARS TO BE A SERIOUS ELECTRICAL PROBLEM IN THE VEHICLE SOMEWHERE. IT ACTS AS THOUGH THERE IS A SHORT IN THE WIRING HARNESS SOMEWHERE. I AM TAKING IT TO THE CHEVROLET DEALER FOR DIAGNOSTICS. *TR
NHTSA ODI 10550039
Oct 22, 2013AirbagsBody & structureBrakesCrash
DRIVER WAS TRAVELING APPROX. 15-20 MPH WHEN TRAFFIC STOPPED IN FRONT OF HER. DRIVER WAS AT A SAFE DISTANCE BEHIND THE VEHICLE IN FRONT OF HER. HOWEVER, AFTER APPLYING THE BRAKES THE CAR DID NOT STOP AND HIT THE VEHICLE IN FRONT OF HER. THE DRIVER COULD NOT FIGURE OUT WHY THE CRASH HAPPENED AS SHE APPLIED THE BRAKES AND THE CAR FELT LIKE IT WOULDN'T STOP. NOT ONLY DID THE VEHICLE NOT STOP BUT IT ALSO HAD EXTENSIVE FRONT END DAMAGE WITHOUT ANY AIRBAG DEPLOYMENT. BOTH ISSUES ARE VERY CONCERNING TO THE DRIVER. THE VEHICLE HAS SINCE BEEN REPAIRED BUT STILL FEELS LIKE THE BRAKES ARE NOT FUNCTIONING LIKE THEY SHOULD. *TR
NHTSA ODI 10548952
Oct 18, 2013Brakes
UPON BACKING DOWN DRIVEWAY, IT WAS EVIDENT THAT BRAKE BOOSTER PUMP PRESSURE WAS LOST. IT TOOK AN EXTRAORDINARY AMOUNT OF PHYSICAL EFFORT TO PUSH THE BRAKE PEDAL ADEQUATELY ENOUGH TO GET VEHICLE TO STOP. UPON SWITCHING FROM REVERSE TO DRIVE, PEDAL PRESSURE IMMEDIATELY RETURNED TO NORMAL. WE HAVE NOT BEEN NOTIFIED THAT OUR 2012 CHEVROLET CRUZE ECO IS INCLUDED IN RECENT BRAKE RECALL. *TR
NHTSA ODI 10548418
Oct 17, 2013Engine & coolingTransmission & drivetrainEngine
TO BEGIN WITH,I HAVE HAD SEVERAL PROBLEMS WITH MY 2012 CHEVY CRUZE AND HAVE BEEN GIVEN THE RUNAROUND. MY FIRST CONCERN IS THAT I BOUGHT MY 2012 CHEVY CRUZE ON 09/18/2012 AND WAS NOTIFIED DAYS LATER OF A MAJOR SAFETY RECALL ABOUT THE POSSIBILITY OF ENGINE FIRES FROM FLUID SPILLS. I FIND OUT THAT THIS RECALL WAS ANNOUNCED ON 06/22/12.(NHTSA CAMPAIGN #:12V288000) WHY WAS I SOLD A VEHICLE THAT WAS UNDER RECALL FOR 3 MONTHS? AND WAS NEVER EVEN MENTIONED PRIOR OR POST SALE. ONSTAR HAD TO NOTIFY ME AND THEN I HAD TO GET IT FIXED. MY SECOND CONCERN IS THAT THERE IS AN COOLANT SMELL IN THE CAB OF THE VEHICLE AND ALTHOUGH NOT ALWAYS NOTICEABLE, IT IS MORE NOTICEABLE IN COLDER WEATHER. TOOK VEHICLE TO DEALER AND THEY PLAYED STUPID AND SAID THEY DON'T SMELL ANYTHING AND THAT THE SMELL COULD BE A "DIRTY CABIN AIR-FILTER"? NOBODY WANTS TO SMELL COOLANT WHEN DRIVING!! MY THIRD CONCERN IS THAT WHEN TAKING OFF FROM A DEAD STOP OR ACCELERATING AFTER LETTING OFF THE GAS FOR A SECOND THE VEHICLE ALMOST ALWAYS SHIFTS ROUGHLY. TOOK TO DEALER AND WAS TOLD THAT ITS PROBABLY JUST THE "TURBO KICKING IN". MY FOURTH CONCERN IS ABOUT THE RECALL (NHTSA CAMPAIGN #:12V288000) MY VEHICLE(WHERE THE ENGINE SHIELD WAS) IS ALREADY RUSTING AND IS A VERY BIG CONCERN WITH THE FUTURE OF MY VEHICLE(EVEN AFTER WARRANTY PERIOD) RUST NEVER GOES WELL WITH A VEHICLE! I'M CONCERNED THAT PARTS WILL WEAR PREMATURELY BECAUSE OF THIS! NOT TO MENTION THAT I AM GETTING LESS MPG SINCE THE SHIELDS BEEN REMOVED. NOW TODAY I GET ANOTHER MAJOR SAFETY RECALL ABOUT MY BRAKES.(NHTSA CAMPAIGN #:13V360000) WHICH WOULD EXPLAIN WHY MY BRAKES SOMETIMES REQUIRE ME TO PRESS THEM REALLY HARD ALL THE WAY DOWN TO STOP IT. IT CURRENTLY SITS AT AROUND 26,000 MILES, I AM THUS FAR VERY DISSATISFIED WITH THE VEHICLE. I DON'T KNOW MY OPTIONS BUT KNOW THAT IF THINGS DON'T START LOOKING BETTER, I WILL NEVER BUY CHEVY OR RECOMMEND CHEVY AGAIN. *TR
NHTSA ODI 10548191
Oct 16, 2013BrakesCrash
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKES WERE APPLIED AND THE VEHICLE FAILED TO STOP OR DECELERATE WITHOUT WARNING. THE CONTACT CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE CONTACT WAS AWITING DIAGNOSIS OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 32,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI 10548106
Oct 3, 2013Visibility & wipers
WINDSHIELD SCRATCHES SUPER EASY MAKING IT DIFFICULT TO SEE PROPERLY IN SUNNY CONDITIONS. I HAVE PERFECT VISION AND HAVE A VERY HARD TIME SEEING PAST THE SCRATCHES THE MICROFIBER CLOTH LEFT ON THE INSIDE FROM CLEANING AND MY PLASTIC WINTER ICE SCRAPER MADE ON THE OUTSIDE IN THE WINTER. NEVER HAD A CAR IN MY 20+ YEARS OF DRIVING WITH SUCH A CRAPPY WINDSHIELD. *TR
NHTSA ODI 10546596
Oct 2, 2013Brakes
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE REVERSING FROM A DRIVEWAY, THE BRAKES FAILED TO RESPOND WITHOUT WARNING. THE CONTACT STATED THAT ADDITIONAL FORCE WAS APPLIED TO THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER TWICE HOWEVER, THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, WHO INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 13V360000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 25,000. UPDATED 11/13/13*LJ
NHTSA ODI 10546551
Sep 23, 2013Engine
STARTED VEHICLE DROVE 2 MILES ENGINE RPM STARTED INCREASING WITHOUT PRESSING EXCELLERATOR I LOOKED DOWN AT TEMPERATURE GAGE AND IT WAS MAXED ALL THE WAY TO HOT. STOPPED THE TURNED ENGINE OFF RAISED THE HOOD COULDN'T SEE ANY REASON FOR CAR TO BE HOT IN SUCH A SHORT DISTANCE OF DRIVING. AFTER ABOUT 45 MINUTES STARTED CAR UP CHECK ENGINE LIGHT CAME ON WILL NOT GO OFF. THE CAR INFORMATION CENTER SAID OIL LIFE ZERO. THE OIL WAS CHANGED 3000 MILE AGO. A WEEK BEFORE I CHECKED THE INFO CENTER ON OIL LIFE AND IT SAID 60% LUCKLY I LIVE IN A RURAL AREA NOT IN A CITY WITH TRAFFIC. WHEN THE ENGINE REVED UP IT SPED UP AND MY FOOT WAS OFF THE GAS.
NHTSA ODI 10544899
Sep 20, 2013Transmission & drivetrain
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHEN THE VEHICLE REACHED 35 MPH, IT WOULD JERK AND HESITATE TO ACCELERATE. THE CONTACT ALSO MENTIONED THAT THE ACCELERATOR FAILED TO RESPOND TO ACCELERATION ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE MECHANIC STATED THAT THE TRANSMISSION HAD TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT AFTER 16,000 MILES THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 600. THE CURRENT MILEAGE WAS 17,100.
NHTSA ODI 10544545
Sep 17, 2013Brakes
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING 10 MPH AND APPLYING THE BRAKES, THE VEHICLE FAILED TO STOP OR DECELERATE. THE CONTACT HAD TO UTILIZE THE EMERGENCY TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSIS AND AN UNKNOWN PART WAS REPLACED. TWO DAYS LATER THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO A DEALER AND THE SAME PART WAS REPLACED AGAIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 18,000.
NHTSA ODI 10544021
Sep 17, 2013Transmission & drivetrainBrakesCrash
WHILE PULLING INTO PARKING SPACE CRAWLING INTO POSITION THE BRAKES FAILED AND THE CAR VIBRATED AND LUNGED FORWARD CRASHING INTO A BRICK WALL. THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR THE CAR THEN BEGAN TO VIBRATE THEN ACCELERATE FORWARD HITTING BRICK WALL. I BELIEVE THAT THE TURBO CHARGE ENGAGED BECAUSE OF THE VACUUM BOOST FAILED CAUSING THE TURBO TO ENGAGE. FILED COMPLAINT WITH GM NO LUCK SAID IT WAS DRIVER ERROR. NEEDLESS TO SAY WE ARE REPAIRING THE CAR THEN TRADING IN. I HAVE CONTACTED LOCAL MEDIA CAN'T SEEM TO GET ANY HELP. WE HAVE BEEN LOYAL CHEVY OWNERS FOR OVER 20YEARS NEVER AGAIN. I THINK THE PUBLIC NEEDS TO BE WARNED BEFORE SOMEONE GETS KILLED. IF SOMEONE WAS WALKING ACROSS THE FRONT OF THE CAR THEY WOULD HAVE DIED. *TR
NHTSA ODI 10544144
Sep 14, 2013Steering
SUDDEN LOSS OF POWER STEERING WITH "POWER STEERING SERVICE" ERROR ON DISPLAY. WHEN THIS HAPPENED, THE STEERING WHEEL BECAME VERY HARD TO STEER (ALMOST LOCKED UP) AND I CERTAINLY COULD NOT MAKE A RIGHT OR LEFT TURN. THIS SEMI-LOCKING UP OF THE POWER STEERING REMAINED AS LONG AS THE VEHICLE WAS STILL MOVING. INDEED, THE ONLY WAY TO RESTORE POWER STEERING WAS TO STOP THE CAR AND LET THE ENGINE COOLED FOR 20 MINUTES OR MORE. THIS HAPPENED THE FIRST TIME TO MY CAR IN JUNE OR JULY TIME FRAME. CHEVROLET REPROGRAMMED THE STEERING MODULE. BUT THE POWER STEERING LOCKUP WHILE DRIVING AT HIGHWAY SPEED (~50MPH) HAPPENED AGAIN IN AUGUST. CHEVROLET REPLACED THE RACK AND PINION STEERING. AND THE LOCKING UP OF THE POWER STEERING WHILE DRIVING AT HIGH SPEED (~50MPH) STILL HAPPENED AGAIN ON 09/10/2013. THIS TIME, CHEVROLET CHANGED THE "D POWER STEERING MODULE POWER & GROUND HARDNESS". SO, CHEVROLET HAS ATTEMPTED TO FIX THE PROBLEM UNSUCCESSFULLY TWICE BEFORE THIS THIRD WARRANTY REPAIR. I HOPE THIS FIX IT. BUT I FEEL I NEED TO REPORT THIS TO THE NHTSA SINCE I ALMOST GOT INTO AN ACCIDENT (SUDDEN AND SUSTAINING LOSS OF CONTROL OF THE VEHICLE STEERING) EVERY TIME THIS INCIDENT HAPPENED. *TR
NHTSA ODI 10543564
Sep 13, 2013Brakes
I BEEN HAVING TROUBLE WITH MY BRAKES 6 MTHS INTO HAVING THE CAR. I NOTICE IT MAKES A LOT OF NOISE AND NOW WHEN I LET UP ON THEM, IT MAKES THE FRONT OF MY CAR POP UP. *TR
NHTSA ODI 10543473
Sep 13, 2013BrakesCrash
ON OR ABOUT JUNE 13, 2013, I WAS PARKING MY CAR IN MY SPACE AT THE APARTMENT COMPLEX I LIVE IN. I PUSHED ON THE BRAKES AND THE CAR WENT UP AND OVER THE GRASS AND INTO THE SUPPORT STRUCTURE THAT HOLDS UP THE AWNING AT OUR CLUBHOUSE. THE MILEAGE LISTED IS APPROXIMATE, AS I CURRENTLY DON'T HAVE THE PAPERWORK FROM HOWE COLLISION AT HAND. I HAVE A $500.00 DEDUCTIBLE WITH MY INSURER, AAA MICHIGAN. THERE WAS NO POLICE REPORT TAKEN. THE DAMAGE TO MY VEHICLE WAS REPAIRED BY HOWE COLLISION IN PLYMOUTH. I PICKED UP MY CAR ON JUNE 24, 2013. THE CAR HAS A 1.8L ECOTEC WITH DOHC 4-CYLINDER ENGINE. IT ALSO HAS A 6-SPEED AUTOMATIC TRANSMISSION. IT HAS STABILITRAK-STABILITY CONTROL, WITH TRACTION CONTROL. THE BRAKES ARE 4-WHEEL ANTI-LOCK, FRONT DISKS, REAR DRUMS. MY VEHICLE WAS MANUFACTURED IN LORDSTOWN, OHIO. I READ AN ARTICLE IN THE JACKSON CITIZEN REGARDING A DEFECT IN THE BRAKE ASSIST FUNCTION THAT HAD BEEN LINKED TO 27 ACCIDENTS. GM ANNOUNCED THE FRIDAY BEFORE THAT IT WAS AWARE OF THE 27 CRASHES, BUT STATED THERE WERE NO INJURIES. THE CARS INVOLVED ARE 2011-2012 1.4L ENGINES THAT WERE BUILT IN LORDSTOWN. GM SAID FOR OWNERS TO TAKE THEIR CAR TO THE DEALER WHERE IT WAS PURCHASED, (MINE IS A LEASE), FOR REPAIR OF THE BROKEN PART. MY DEALER, [XXX] IN PLYMOUTH SAID THEY DIDN'T KNOW ANYTHING ABOUT IT. MY NIECE, WHOSE EMAIL I AM USING, CALLED AND SPOKE TO THE SERVICE DEPARTMENT. THE SERVICE DEPARTMENT SAID THEY HAD NO OFFICIAL NOTICE FROM GM AND THAT NOT ALL 2011 AND 2012 CRUZE'S WERE INVOLVED IN THE RECALL. HE ALSO TOLD HER THAT I WOULD GET A NOTIFICATION IN THE MAIL, WHICH TO DATE, I HAVE NOT GOTTEN. IF YOU NEED ANY OTHER INFORMATION YOU CAN CALL ME AT THE NUMBER LISTED OR EMAIL MY NIECE, [XXX], AT THE EMAIL LISTED BELOW. THANK YOU FOR YOUR TIME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI 10543530
Sep 11, 2013Brakes
BRAKES HAVE BEEN MAKING NOISE ONLY 1 YEAR AFTER PURCHASE. CAR DOESN'T HAVE SIGNIFICANT MILEAGE FOR THIS TYPE OF PROBLEM. *TR
NHTSA ODI 10543188
Sep 10, 2013Brakes
TL* THE CONTACT OWNS 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE REVERSING FROM A DRIVE WAY, THE BRAKES FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
NHTSA ODI 10542931
Sep 6, 2013Brakes
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE REVERSING OUT OF RESIDENTIAL GARAGE, SHE ATTEMPTED TO ENGAGE THE BRAKES BUT THEY DID NOT RESPOND. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 51,000 AND THE CURRENT MILEAGE WAS 57,000.
NHTSA ODI 10542210
Sep 3, 2013Brakes
I BACKED OUT OF A PARKING SPACE, APPLIED THE BRAKES AND THE PEDAL WAS EXTREMELY FIRM WITH NO BRAKES AT ALL, THEN I PUMPED THE BRAKES, PEDAL SLOWLY GOES TO THE FLOOR, ANOTHER PUMP AND BRAKING IS WORKING AGAIN. THIS HAS HAPPENED SEVERAL TIMES, BUT NOW HAPPENING WITH MORE FREQUENCY. IT ALSO HAS HAPPENED ON MULTIPLE TIMES WHILE BACKING OUT OF GARAGE ONTO A FLAT SURFACE. BRAKES CORRECT THEMSELVES AFTER INCIDENT. I PICKED UP MY GRAND-DAUGHTERS FROM DAY CARE, AND WAS EXITING THE PARKING LOT ON AN INCLINE DRIVEWAY AND WHEN I APPLIED THE BRAKES, I HAD TO PUSH WITH ALL MY STRENGTH TO GET THE CAR TO STOP. BRAKES PEDAL WAS EXTREMELY FIRM. I ALMOST HIT A PEDESTRIAN ON THE SIDEWALK. APPOINTMENT WITH MY LOCAL DEALERSHIP TOMORROW TO EXAMINE CAR. I CANNOT IDENTIFY EXACT SITUATION WHEN THIS ISSUE OCCURS. VERY NERVOUS ABOUT HAVING GRANDDAUGHTER IN MY CAR AND JUST DRIVING IT IN GENERAL, IF THE BRAKES DON'T WORK PROPERLY. *JB
NHTSA ODI 10538493
Aug 30, 2013Brakes
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING IN REVERSE AT APPROXIMATELY 2 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT WAS UNRESPONSIVE. THE EMERGENCY BRAKE WAS UTILIZED AND ADDITIONAL FORCE WAS APPLIED TO THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 13V360000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 41,538.
NHTSA ODI 10538048
Aug 28, 2013Brakes
OUR BRAKES GOES VERY HARD AT TIMES AND YOU HAVE TO PUSH HARD AS YOU CAN TO GET THE CAR TO STOP. TOOK THE CAR TO MY LACAL DEALERSHIP THEY TEST DROVE MY CAR AND SAID IT WAS JUST FINE AND SENT ME ON MY WAY . I CALLED GM AND THEY SAID A DEALER ALREADY LOOKED AT MY CAR AND TOLD ME THE SAME THING . ONE WEEK LATER A NATIONAL RECALL ON ALL 2011-2012 CHEVY CRUZE WAS ISSUED FOR BRAKE PROBLEMS I SPOKE TO THE SURVIVE MANAGER WHO SAID HE WOULD CONTACT ME WHEN HE KNEW ABOUT THE RECALL , IT'S BEEN TWO WEEKS WITHOUT ANY CALLS FROM HIM. IT WAS A NEW EMPLOYEE WHO TEST DROVE OUR CAR AND NOW WE FEEL UNSAFE DRIVING IT NOW . *TT
NHTSA ODI 10537714
Aug 28, 2013SteeringElectrical systemElectronic Stability Control (esc)Crash
THIS STARTED THIS WEEK, THE ELECTRICAL PARTS (RADIO, SPEAKERS, TURNING SIGNAL CLICKER, AC ETC) WILL CONSTANTLY FLICKER OFF THEN COME BACK ON AFTER ABOUT TEN SECONDS, EVERY TIME I HAVE THE CAR RUNNING. THE STABILITY WARNING WILL SOMETIMES GO ON BUT WILL EVENTUALLY GO OUT. THE SPECIFIC INCIDENT OCCURRED THE THE 27TH OF AUGUST WHEN I WENT TO TAKE A LEFT TURN, ON TO A HIGHWAY. WHEN I WENT TO MAKE A TURN MY POWER STEERING LOCKED UP AND ALMOST CAUSED ME TO HIT A PASSING CAR AND GET REAR ENDED. IT SPECIFICALLY LOCKED UP AT ABOUT TEN MILES AN HOUR WHILE PICKING UP SPEED. AFTER I RETURNED TO MY PARKING LOT IT LOCKED UP AGAIN AND CAUSED ME TO HIT A BARRIER, SLIGHTLY DAMAGING THE FRONT BUMPER. SINCE THEN MY POWER STEERING WILL SOMETIMES LOCK UP MAKING IT EXTREMELY DIFFICULT TO TURN. *TT
NHTSA ODI 10537751
Aug 19, 2013BrakesCrash
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, SHE APPLIED THE BRAKES AND THE VEHICLE BEGAN TO SKID, CRASHING INTO THE REAR OF ANOTHER VEHICLE. THE VEHICLE WAS DESTROYED. THE CONTACT WAS NOT INJURED AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 8,800.
NHTSA ODI 10536041
Aug 18, 2013Engine & cooling
HEAT RADIATES FROM LEFT SIDE OF CENTER CONSOLE INTO DRIVERS SIDE PASSENGER COMPARTMENT ONTO DRIVERS RIGHT LEG. VEHICLE WAS UNDER WARRANTY AND TAKEN TO DEALERSHIP FOR WARRANTY REPAIRS. GM DECLINED TO FIX PROBLEM AND OFFERED NO WRITTEN REASON. THIS VEHICLE WAS SUBJECTED TO A EARLIER RECALL INVOLVING PART OF THE ENGINE HEAT SHIELD BEING REMOVED. THE RECALL OCCURRED WHEN THE VEHICLE HAD ABOUT 500 MILES ON IT. I AM CLAIMING WARRANTY FRAUD ON THE PART OF GM. I AM CONSIDERING LITIGATION UNDER THE MAGNUSON - MOSS WARRANTY ACT. *TR
NHTSA ODI 10535964
Aug 18, 2013Brakes
FRONT BRAKES VIBRATE AND OVER HEAT WHEN APPLIED AT OVER 35MPH. ALSO WHEN BRAKES ARE APPLIED SUDDENLY VIBRATION IT FELT. DEALER COULD NOT DUPLICATE PROBLEM THE FIRST TIME BUT AFTER TWO MORE VISIT FRONT BRAKE PADS WERE REPLACE. THEN AGAIN AFTER SEVERAL COMPLAINTS AND STILL THE SAME PROBLEM SAME DEALER REPLACED BRAKE PADS AND ROTORS. STILL TO THIS DATE BRAKES FEEL THE SAME AND DEALER OR GM WILL NOT ACKNOWLEDGE THAT VEHICLE HAS A PROBLEM. IM CONCERN FOR ME AND MY FAMILIES SAFETY AND IM BETWEEN A ROCK AND A SWORD CAUSE IS THE VEHICLE I USE AS A DAILY DRIVER. *TR
NHTSA ODI 10535990
Aug 16, 2013Transmission & drivetrainCrash
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE ROLLED AWAY IN REVERSE AS THE CONTACT WAS EXITING THE VEHICLE AND CLOSING THE DOOR. THE VEHICLE THEN CRASHED INTO A TRUCK. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THEY COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.
NHTSA ODI 10535785