What 864 owners told NHTSA about the 2012 Chevrolet Cruze Limited

WHILE DRIVING, ON AT LEAST FOUR OCCASIONS, I HAVE LOST POWER COMPLETELY, CAUSING ALL ELECTRICAL FUNCTIONINGS TO STOP, MAKING ME LOSE ABILITY TO ACCELERATE, CAUSING MY LIGHTS TO SHUT OFF, AND ALL OTHER FUNCTIONALITIES OF THE CAR, BESIDES STEERING AND USING INERTIA, RESULTING IN PULLING OVER WITHOUT ENDANGERING MYSELF OR OTHER DRIVERS. THERE ALSO SEEMS TO BE A SKIPPING OR JUMPING INVOLVING THE FUEL INJECTION WHEN ACCELERATING, WHICH MAKES SPEED REGULATION IRREGULAR, SPORADIC, AND DOES NOT ALLOW THE DRIVER TO MAKE ACCURATE JUDGEMENTS ON THE CARS CAPABILITIES CONCERNING TIMING AND DISTANCE TO OTHER DRIVERS. RECENTLY, I WAS IN MOTION DRIVING THROUGH CHATANOOGA, TN, WHERE IT IS MOUNTAINOUS AND HAS STEEP HILLS, DURING NIGHTTIME, SO VISIBILITY WAS LESSENED, AND DANGER, DUE TO THE TYPE OF ROAD IT WAS, WAS INCREASED. WHILE GOING DOWNHILL, LUCKILY, WITH OTHER CARS AROUND ME TRAVELING AT 70 MPH, MY CAR JUST SHUT OFF, COMPLETELY. I LOST THE ABILITY TO ACCELERATE, MY LIGHTS SHUT OFF, ALMOST CAUSING AN ACCIDENT WITH THE CARS AROUND ME. LUCKILY, I PULLED ONTO THE SHOULDER WITHOUT ANY DAMAGES. THIS HAPPENED AGAIN, ABOUT TWO MONTHS AGO, AT A STOP LIGHT. I BEGAN TO ACCELERATE, AND IN THE MIDDLE OF THE INTERSECTION, MY CAR SHUT OFF, I HAD TO COAST OFF OF THE ROAD, LOST ALL ACCELERATION, AND AGAIN ALMOST WAS INVOLVED IN AN ACCIDENT.

NHTSA ODI 11063511

THE CAR SAYS IN THE INSTRUMENT CLUSTER "ENGINE LOOSES POWER" AND TO "SERVICE STABILITRAC." THEN I LOOSE ACCELERATION. I HAVE TO COAST TO THE SHOULDER SHUT THE CAR DOWN AND RESTART. IT HAPPENS MORE OFTEN ON THE FREEWAY WHICH IS SUPER SCARY. THIS HAPPENS EVERY TIME DRIVE.

NHTSA ODI 11060707

HELLO, MY 2012 CHEVY CRUZE LTZ'S KEY FOB ISN'T BEING DETECTED BY MY VEHICLE. I'VE LOOKED IT UP AND ASKED AROUND AND EITHER NOBODY'S HEARD OF THE ISSUE OR DON'T KNOW WHAT TO DO OTHER THAN TAKE IT TO A MECHANIC. THIS DOESN'T HAPPEN ALL THE TIME, BUT IT'S PAINSTAKING WHEN I CAN'T EVEN USE THE KEY FOB ONE MINUTE AND THEN THE NEXT IT WORKS FINE. THE VEHICLE HAS BEEN STATIONARY SINCE THIS PROBLEM HAS OCCURED.

NHTSA ODI 11060849

WHILE BREAKING, USING THE BLINKER, TURNING, OR JUST DRIVING THE CAR WILL LOOSE POWER, SLOW THE CAR DOWN, THE RADIO LOOSES POWER, AND MY SERVICE STABLITKY TRACK, SERVICE POWER STEERING, ALONG WITH TRACTION CONTROL, ANTI-BREAKING LIGHTS, AND A FEW OTHER LIGHT WILL ALL COME BACK ON. IT WILL DO THIS RANDOMLY WHILE DRIVING, IT SEEMS TO DO IT MORE FREQUENTLY WHEN COMING TO A STOP OR ACCELERATING. I HAD THIS SERVICED BACK IN FEBRUARY OF 2017 AND THE DEALERSHIP TOLD ME I HAD ACID FROM MY BATTERY LEAKING INTO THE POSITIVE CABLE, SO I HAD ALL THE BATTERY AND BATTERY WIRES REPLACED. THIS TOOK CARE OF THE PROBLEM UNTIL A FEW WEEKS AGO. THIS IS HAPPENING MORE AND MORE OFTEN AND THE PROBLEM IS BECOMING WORSE. THIS IS A PERSISTENT PROBLEM WITH THE CHEVY CRUZES FROM THE RESEARCH I HAVE DONE AND CHEVY SEEMS TO BE DOING NOTHING ABOUT IT.

NHTSA ODI 11025063

CAR SLOW TO CRANK, CHECK POWER STEERING COMES ON OR CHECK ANTI THEFT SYSTEM OCCASIONALLY. SOMETIMES THE WIPERS, EMERGENCY LIGHTS OR TRUNK POPS OPEN. NO ON CAN GIVE ME AN ANSWER AS TO WHAT THE HECK IS GOING ON WITH MY 2012 CRUZ. THIS HAPPENS WHILE THE CAR IS STATIONARY.

NHTSA ODI 11023518

WHEN I TRY AND START MY CAR SOMETIME IT STALLS LIKE IT DOESN'T WANT TO CRANK UP AND WHEN I FINALLY DO GET IT CRANK THE EMERGENCY LIGHTS FLASH, POWER STEERING COMES ON THE SCREEN AND THEN WINDSHIELD WIPERS COME ON. I HAD THIS PROBLEM PREVIOUS A COUPLE MONTHS AGAIN TO WHERE WHEN I CRANK IT THE TRUNK CAME OPEN AND THE STABILITAK AND JERK AND OTHER THINGS WOULD POP UP. THEY PUT IT ON THE MACHINE AND IT SAID IT WAS MISFIRES SO I WENT AND GOT IT FIXED NOW IT'S HAPPENING AGAIN.

NHTSA ODI 11020084

WHILE DRIVING DOWN THE ROAD DOWN THE ROAD, RADIO TURNS ON AND OFF , AC STOPPED BLOWING, LIGHTS FLASHING ON AND OFF, STABILITY TRACK FLASHING, THIS IS A PROBLEM, FIX IT, TOO MANY PEOPLE ARE HAVING THE SAME ISSUE! UNACCEPTABLE!

NHTSA ODI 11019781

CAR WONT TURN OFF EVEN WITH KEY OFF LIGHTS STAY ON TOO OTHER TIMES CAR JUST TURNS OFF WHILE STILL ON DRIVE BUT GM CALMS NO RECALLS !

NHTSA ODI 11011859

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING VARIOUS SPEEDS AND ATTEMPTING TO STOP THE VEHICLE, THE CONTACT HAD TO APPLY EXTRA FORCE TO THE BRAKE PEDAL. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AUTO ZONE WHO FOUND FAILURE CODES FOR THE ECM AND BRAKES. THE DEALER WAS CONTACTED AT 319-393-3300 AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE NEEDED TO BE BROUGHT IN TO BE DIAGNOSED. THE DEALER ALSO STATED THAT EVEN THOUGH THE VEHICLE EXPERIENCED THE FAILURES IN A RECALL ,IT DID NOT MEAN HER VEHICLE WAS INCLUDED IN THE RECALL. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V360000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT DIAGNOSED DUE TO THE DIAGNOSTIC FEE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THERE WAS NO RECALL UNDER THE VIN, AND THAT A MANAGER WOULD CONTACT HER BACK. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,600.

NHTSA ODI 11011374

WHILE DRIVING MY 012 CHEVY CRUZE, A MESSAGE CAME UP STATING 'SERVICE STABILITRAK' AND THE RADIO SHUTS OFF AND TURNS BACK ON RANDOMLY. ALSO, WHEN AT A COMPLETE STOP, THE AC WILL STOP BLOWING AND THEN PICK BACK UP.

NHTSA ODI 11002641

CAR WHEN IN PARK WITH PARKING BREAK AND IDILING IN NEUTRAL. THE STEERING WHEEL WILL JERK, THE SPEEDOMETER WILL SPIKE AT MAX SPEED AND DOORS WILL LOCK AND ALL DASH LIGHTS FLASH ON. WHILE DRIVING DOWN THE ROAD BETWEEN 25 TO 45 MPH THE RADIO WILL TURN ITSELF OFF AND THEN BACK ON FOR NO REASON. ALSO WHILE TURNING AT SLOW SPEED, CAR WILL RESET ITSELF. AS IN IT WILL LOSE ALL POWER TO THE POWER STEERING, AC, RADIO, EVERYTHING AND YOU WILL HAVE TO RESTART THE CAR. NOT SAFE AT ALL WHEN DRIVING IN TRAFFIC.

NHTSA ODI 11002345

VEHICLE WOULD NOT START COULD NOT OPEN CAR BUT THE DASH LIGHT WERE ON & ONCE INSIDE THE WINDOW WOULD GO UP & AND DOWN. HAVE CHANGED BATTERY BUT STILL NOT WORKING.

NHTSA ODI 11001336

TAKES NA LONG TIME TO TAKE OFF. THE CAR JERKS A LOT AND THE STEERING WHEEL GETS STUCK..

NHTSA ODI 10995195

THERE ARE INTERMITTENT ELECTRICAL ISSUES IN THIS VEHICLE, THE RADIO SHUTS ON AND OFF WHILE DRIVING AND THE TURN SIGNALS HAVE NO SOUND ALONG WITH NO SOUND FROM THE REVERSE SENSORS. DEALERSHIP IS NOT ABLE TO IDENTIFY THE PROBLEM.

NHTSA ODI 10986283

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE STARTING THE VEHICLE, THE TRUNK OPENED AND THE HAZARD LIGHTS ACTIVATED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 63,278.

NHTSA ODI 10985803

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. IN ADDITION, THE VEHICLE STALLED AND WOULD NOT RESTART UNTIL FIVE MINUTES LATER. ON ANOTHER OCCASION, THE VEHICLE STALLED AND RESTARTED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY AND THAT THERE WERE NO OPEN RECALLS. THE CONTACT WOULD HAVE TO PAY FOR THE DIAGNOSTIC AND REPAIR COSTS. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.

NHTSA ODI 10983564

I RECENTLY HAD A DIAGNOSTIC DONE ON MY 2012 CHEVY CRUZE ECO 1.4 LITER. THE CODE READ AS P069E, FUEL PUMP CONTROL MODULE. I HAVE HAD ISSUE WITH THE INSTRUMENT PANEL NOT SHOWING ACCURATE FUEL LEVELS. SOMETIMES IF THE FUEL GOES BELOW HALF A TANK IT READS EMPTY FOR A FEW DAYS OR A WEEK, EVEN IF I FILL UP THE TANK IT STILL READS EMPTY. THIS CAN BE DANGEROUS, ESPECIALLY ON LONG TRIPS AND I HAVE A LONG COMMUTE IN AND OUT OF DIFFERENT CITIES. I HAVE HAD THIS ISSUE SINCE I HAVE HAD THE CAR AT 1100 MILES WHEN I GOT IT. I CURRENTLY HAVE ABOUT 108000 MILES. I USED TO THINK IT WAS THE FUEL PUMP, BUT RECENTLY LEARNED IT COULD BE A FEW THINGS LIKE THE FUEL LINE PRESSURE SENSOR, FUEL PUMP MRA, WIRING, CIRCUIT ISSUES, OR THE FUEL PUMP CONTROL MODULE. AND THE FUEL PUMP CONTROL MODULE SEEMS TO BE THE MAIN ISSUE OR SO I HAVE HEARD. IT WOULD BE GREAT IF THIS COULD BE RESOLVED, IT IS NOT GOOD DRIVING AROUND WITH A DEFECTIVE FUEL SYSTEM.

NHTSA ODI 10971773

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING 75 MPH, THE VEHICLE STALLED. ADDITIONALLY, THE INSTRUMENT CLUSTER, CHECK ENGINE, AND TRACTION INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION COIL NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 135,000.

NHTSA ODI 10971627

RADIO AND COMMUNICATION MODULE IS TURNING ON AND OFF. STABILITYTRAK CONTROL LIGHT COMES ON AND ABS BRAKES LIGHTS COMES ON.

NHTSA ODI 10955636

LIKE ALL THE OTHER CHEVROLET CRUZES WITH RADIO ELECTRICAL PROBLEMS. MY 2012 LTZ CRUZE WITH 50,000 MILES ON IT IS ALSO HAVING THE SAME ISSUES. ON FEBRUARY 10, 2017 MY RADIO STARTED FREAKING OUT. IT WOULD GO OFF AND ON SEVERAL TIME WITH THE RADIO SOMETIMES WORK AND OTHER TIMES NOT. THIS WOULD HAPPEN UP TO 4 TIMES WITH IN A 1/2 HOUR OF DRIVING. MY DAYTIME RUNNING LIGHT IN THE DASH WILL GO ON AND OFF. THE BLINKER WOULD GO ON AND OFF. AND AFTER READING ALL THE OTHER PEOPLE POSTINGS I SOON WILL BE HAVING MORE ISSUES WITH THE ELECTRICAL/RADIO/DASH ISSUES AND THE CAR SHUTTING DOWN AND POSSIBLE STEERING PROBLEMS..... THAT'S JUST GREAT! WHY HASN'T GM DONE ANYTHING ABOUT THIS? WHY IS IT THAT PEOPLE HAVE TO HAVE A RECK AND POSSIBLY DIE BEFORE GM FIXES THIS.....WE PAY A LOT A MONEY FOR THIS CARS AND THEY SHOULD LAST A LOT LONGER WITH OUT ISSUES.

NHTSA ODI 10954126

I JUST BOUGHT MY CHEVY CRUZE ON DEC 18TH 2016 AND ON DEC 24TH 2016 MY CAR WOULDN'T START WHILE IN PARK, NO WARNING LIGHTS, NO PEEPING, NO NOTHING JUST WOULD NOT START, I WAITED A FEW MINUTES THEN IT STARTED. I DROVE ABOUT 10 OR MORE MILES TO MY DADS WAS THERE ABOUT 5 MINUTES GOT IN MY CAR TO LEAVE, SAME THING, WOULDN'T START, AGAIN NO PEEPING, NO WARNING LIGHTS NOTHING,WAITED ABOUT 3 TO 5 MINUTES AND IT STARTED. I IMMEDIATELY TOOK IT TO THE DEALER, THEY TOLD METO BRING IT IN THE FOLLOWING SAT WHICH WAS DEC. 31, 2016, THE CAR STARTED THE REST OF THAT WEEK NO PROBLEM. TOOK THE CAR IN ON DEC. 31, 2016, THEY STILL HAVE MY CAR AND IT IS JANUARY 7TH, 2017, THEY CAN'T FIND WHAT IS WRONG. I HAVE SINCE DONE RESEARCH ON THIS CAR AND FOUND OUT IT IS THE MOST UNRELIABLE CAR OUT THERE. I DRIVE AN 82 YEAR OLD LADY TO HER APPOINTMENTS AND I CAN'T RISK BEING IN AN ACCIDENT BECAUSE OF CAR PROBLEMS. I GOT RID OF A 1994 FORD ESCORT BECAUSE OF IT BREAKING DOWN ALL THE TIME, NOW IT SOUNDS LIKE I JUST TRADED THAT IN FOR THE SAME [XXX] THING JUST A DIFFERENT MAKE AND MODEL. I AM NOT DEALING WITH IT, I'M TAKING THE CAR BACK ONE WAY OR THE OTHER. VERY DISAPPOINTED IN DEALERSHIP SELLING ME THIS CAR, SPECIFICALLY TOLD THEM I NEEDED A SAFE RELIABLE CAR AND THEY SELL ME THE WORST RATING CAR ON THE [XXX] LOT. NEVER EVER WILL I BUY A CHEVY OR A FORD AGAIN. WE WILL SEE HOW THE DEALER MAKES THIS RIGHT IF I GO BACK TO THEM OR GIVE THEM A GOOD REVIEW. IT HAS BEEN 7 DAYS NOW AND THEY STILL HAVE MY CAR AND EVERYDAY I'M TOLD THE SAME THING, DON'T KNOW WHAT THE PROBLEM IS, DON'T KNOW WHEN WE WILL GIVE YOU YOUR CAR BACK. MUCH LONGER DEALING WITH THIS AND THEY CAN TALK TO MY ATTORNEY. I DON'T WANT THE CAR BACK, TRADE IT IN OR GIVE ME MY MONEY BACK. THIS IS BULL. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ODI 10940277

RADIO IS TURNING ON AND OFF. STABILITYTRAK CONTROL LIGHT COMES ON POWER STEERING GIVE OUT AND BRAKES

NHTSA ODI 10938464

WHEN I START MY CAR, THE FOUR WAY FLASHERS TURN ON, MY TRUNK OPENS, WIPERS GO OFF, INTERIOR LIGHTS FLICKER, AND SERVE POWER STEERING APPEARS. I BROUGHT IT INTO THE DEALER, THEY REPLACED THE NEGATIVE BATTERY CABLE FOR A SECOND TIME, AND RAN AN ELECTRICAL DIAGNOSIS. I WAS TOLD IT WAS THE BATTERY CABLE, THE ISSUES ARE STILL OCCURRING.

NHTSA ODI 10907464

WHILE DRIVING, RADIO DISPLAY AND SPEAKERS TURN ON AND OFF. STARTED JUNE 2016 AND HAS PROGRESSIVELY GOTTEN WORSE. SEEMS TO HAPPEN WHEN TURNING THE VEHICLE AND OR PRESSING THE BRAKES. STABILITRACK/TRACTION CONTROL ERROR MESSAGE APPEARS ON DASH. ALL ABS RELATED ICONS FLASH. SOMETIMES IT HAPPENS ONCE. SOMETIMES IT'S REPETITIVE UNTIL I TURN THE CAR OFF AND THEN TURN IT BACK ON. DOESN'T MATTER HOW FAST I'M GOING AND THE LONGER THE TRIP, THE MORE FREQUENT IT IS. BASED ON WHAT I'VE LEARNED ABOUT THIS, IT SHOULD BE COVERED BY SPECIAL COVERAGE 14311B BUT MY DEALERSHIP GIVES ME THE RUN AROUND AND ASKS SILLY QUESTIONS ABOUT IF MY BATTERY IS IN GOOD CONDITION AND IF I THINK I NEED A NEW ALTERNATOR. IF IT WAS THE BATTERY, THE RADIO/SPEAKERS WOULDN'T BE THE ONLY ITEM(S) THAT TURNED OFF. FROM WHAT I'M LEARNING, THIS PROBLEM GETS WORSE AND POWER STEERING OR FULL VEHICLE FUNCTION IS DIMINISHED OR GOES OFF COMPLETELY. NOT SURE WHAT MORE NEEDS TO HAPPEN TO CHEVY CUSTOMERS FOR CHEVY TO MAKE THIS A RECALL.

NHTSA ODI 10899616

I NOTICED MY CAR WASN'T BEEPING WHEN I TRIED TO LOCK IT. I TRIED TO START MY CAR AND IT COMPLETELY SHUT DOWN. I MANAGED TO GET MY HOOD OPEN AND DISCONNECTED THE BATTERY CABLES. IT WAS FINE FOR A FEW WEEKS THEN THE "CHECK STABILITRACK" WENT OFF AND MY CAR SHUT DOWN. I MADE IT TO MY DESTINATION AND IT SHUT DOWN COMPLETELY. I TRIED TO DISCONNECT IT AND EVEN THAT DIDN'T WORK. UPON FURTHER INVESTIGATION MANY HAD HAD THIS ISSUE AND IT'S NOT THE STABILITRAK ITS APPARENTLY THE GROUND CABLE TO THE BATTERY (BLACK CABLE). MY CAR WILL WORK BUT WILL OCCASIONALLY COMPLETELY RESET THE SYSTEM SO TRYING TO SAVE THE TIME OR DATE IS POINTLESS. I WANT THIS INVESTIGATED!

NHTSA ODI 10899250