Aug 14, 2017Brakes
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED WHILE DRIVING IN REVERSE, THE BRAKE PEDAL WAS APPLIED BUT IT FAILED TO RESPOND. THE CONTACT CALLED A LOCAL DEALER: NORTH BRANCH CHEVROLET LOCATED AT 38420 TANGER DR NORTH BRANCH MN 55056. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE # 8-316800 BUT DID NOT OFFER ANY FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI 11015133
Aug 3, 2017Brakes
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING VARIOUS LOW SPEEDS, THE BRAKES DID NOT ENGAGE WHEN THE BRAKE PEDAL WAS DEPRESSED. AFTER SEVERAL ATTEMPTS, THE BRAKES ENGAGED WHEN THE CONTACT REMOVED HER FOOT FROM THE BRAKE PEDAL. HIGHPOINT AUTO IN CADILLAC, MICHIGAN WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN AN UNKNOWN RECALL FOR THIS ISSUE. THE DEALER STATED THAT THE POWER VACUUM ASSEMBLY WAS THE AFFECTED PART. THE CONTACT STATED THAT THE DEALER COULD NOT DUPLICATE THE FAILURE ON MORE THAN ONE OCCASION PRIOR TO DISCOVERING THAT THE POWER VACUUM ASSEMBLY WAS FAULTY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THE VIN DID NOT QUALIFY UNDER THE RECALL DUE TO THE DATE OF MANUFACTURE, AND BECAUSE THE VEHICLE EXCEEDED THE THREE YEAR 36,000 MILE WARRANTY. THE FAILURE MILEAGE WAS 79,000.
NHTSA ODI 11012563
Aug 2, 2017Brakes
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE REVERSING AT 2 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND THE VEHICLE FAILED TO SLOW DOWN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE MICRO SWITCH IN THE POWER BRAKE VACUUM PIPE ASSEMBLY FAILED AND THE SWITCH, VACUUM PUMP, AND PIPE ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V360000 (SERVICE BRAKES, HYDRAULIC). THE APPROXIMATE FAILURE MILEAGE WAS 33,000.
NHTSA ODI 11012283
Jul 28, 2017Electrical systemBrakes
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING VARIOUS SPEEDS AND ATTEMPTING TO STOP THE VEHICLE, THE CONTACT HAD TO APPLY EXTRA FORCE TO THE BRAKE PEDAL. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AUTO ZONE WHO FOUND FAILURE CODES FOR THE ECM AND BRAKES. THE DEALER WAS CONTACTED AT 319-393-3300 AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE NEEDED TO BE BROUGHT IN TO BE DIAGNOSED. THE DEALER ALSO STATED THAT EVEN THOUGH THE VEHICLE EXPERIENCED THE FAILURES IN A RECALL ,IT DID NOT MEAN HER VEHICLE WAS INCLUDED IN THE RECALL. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V360000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT DIAGNOSED DUE TO THE DIAGNOSTIC FEE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THERE WAS NO RECALL UNDER THE VIN, AND THAT A MANAGER WOULD CONTACT HER BACK. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,600.
NHTSA ODI 11011374
Jul 25, 2017Brakes
EXHIBITING THE ROCK HARD BRAKE ISSUE THAT CHEVY ISSUED RECALL 12213 AND 12213A FOR, BUT MY VIN IS NOT COVERED BY THE RECALL.
NHTSA ODI 11010544
Jul 24, 2017BrakesEngine
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT VEHICLE WAS SERVICED PER A MANUFACTURER VOLUNTARY EMISSION RECALL: 14801 (ENGINE) TO REPROGRAM THE ENGINE CONTROL MODULE. AFTER THE VEHICLE WAS REPAIRED AT JOHN DONOGHUE AUTOMOTIVE (363 VINSON BLVD, WHITEVILLE, NC 28472 (910) 642-2400), THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR DIAGNOSTIC TESTING AND WAS SERVICED PER A MANUFACTURER RECALL: 12213 (BRAKES) WHERE THE BRAKE VACUUM MICRO SWITCH WAS REPLACED. HOWEVER, THE BRAKE FAILURE RECURRED SEVERAL MONTHS LATER. THE VEHICLE WAS THEN TAKEN BACK TO JOHN DONOGHUE AUTOMOTIVE, BUT THE FAILURE COULD NOT BE DUPLICATED. RECENTLY, DRIVING 35 MPH, THE TEMPERATURE GAUGE ON THE INSTRUMENT PANEL INCREASED WHILE THE AIR CONDITIONER WAS TURNED ON. WHEN THE AIR CONDITIONER WAS TURNED OFF, THE TEMPERATURE GAUGE DECREASED. THE CONTACT ALSO STATED THAT THE FAN WOULD REMAIN ON FOR SEVERAL MINUTES AFTER THE VEHICLE WAS TURNED OFF. THE CONTACT STATED THAT THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER FOR DIAGNOSTIC TESTING. DUE TO THE DIAGNOSTIC FEES, THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED FOR THE RECENT FAILURE. THE FAILURE MILEAGE WAS 57,395. ...UPDATED 10/19/17 *BF *JS
NHTSA ODI 11010225
Jul 17, 2017Brakes
INTERMITTENT REDUCTION OR LOSS OF BRAKE ASSIST. THE LOSS OF BRAKING ASSISTANCE REQUIRES EXTRA PEDAL FORCE AND/OR DISTANCE TO BRING THE VEHICLE TO A STOP.
NHTSA ODI 11005813
Jun 23, 2017Brakes
COMPLETE LOSS OF BRAKING ASSIST ON 6/20/2017. TIME: APPROX. 10 AM. WEATHER CONDITIONS: SUNNY, 80 DEG F. SPEED: UNDER 5MPH. WHILE MANEUVERING OUT OF A TIGHT PARKING PLACE (REVERSE THEN FORWARD), THE CAR HAD A SUDDEN COMPLETE LOSS OF BRAKING ASSIST. THIS REQUIRED A VERY HIGH AMOUNT OF FORCE TO STOP THE VEHICLE. AT FIRST, I THOUGHT THE ENGINE HAD DIED. HOWEVER, IT HAD NOT. AFTER REVERSING TO COMPLETE THE MANEUVER, THE BRAKE ASSIST RETURNED TO NORMAL.
NHTSA ODI 11000803
Jun 16, 2017Brakes
WHEN PUTTING MY 2012 CHEVY CRUZE INTO REVERSE TO BACK UP, THE BRAKES DO NOT SEEM TO WORK PROPERLY - THE CAR DOES NOT STOP UNTIL I PRESS ON THE BRAKE VERY HARD. THIS HAS BEEN HAPPENING MORE OFTEN NOW THEN BEFORE - ALMOST EVERY TIME IN CAR, MAKING DRIVING/PARKING BACKING OUT OF PARKING LOT, VERY UNNERVING. THIS IS ON LEVEL GRADE - NOT ON A HILL. I'VE ALSO NEED ON-LINE THIS WAS PART OF A MAJOR RECALL, BUT WHEN CONTACTED CHEVROLET HQ, THEY SAID THAT THIS WAS NOT AN ISSUE FOR MY VIN. I'M SURE THEY WOULD CHANGE THEIR MIND JUST SITTING IN MY CAR ONCE. THIS SHOULD BE CORRECTED BY CHEVROLET AT NO COST - AND/OR BE PART OF THE RECALL.
NHTSA ODI 10995647
Jun 12, 2017BrakesEngineCrash
TIRES LIGHT ALL THE TIME, OVERHEATING ALL THE TIME SPEND 100 OF DOLLAR ON ANTI-FREEZE COOLANT RAN IN OVERFLOW TANK SPENT OVER $769.00 0N PEOPLE GIVING FALSE REPORT ON WHAT WRONG WITH VEHICLE. I TRIED TO FILE FOR BANKRUPTY BUT WASN'T SUCCESSFUL DUE LOW INCOME. STOP ON CITY STREET.
NHTSA ODI 10994431
Jun 1, 2017Brakes
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL STIFFENED AND THE VEHICLE WOULD NOT STOP WHEN PROMPTED. IN ADDITION, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS DIAGNOSED AS HAVING A FAULTY ELECTRONIC BRAKE ASSIST. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000.
NHTSA ODI 10992751
May 18, 2017Brakes
I LOSE BRAKING POWER IN HOT WEATHER CONDITIONS WHEN MY VEHICLE IS IN REVERSE. THIS IS THE SAME ISSUE RECALL 13V360000 WAS SUPPOSED TO FIX.
NHTSA ODI 10986404
Jan 18, 2017AirbagsBrakesCrash
TL* THE CONTACT OWNED A 2012 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE EXPERIENCED A LOSS OF POWER BRAKING. AS A RESULT, THE VEHICLE VEERED OFF THE ROAD AND CRASHED INTO A FENCE. THE AIR BAGS DID NOT DEPLOY. THE FAILURE OCCURRED WITHOUT WARNING. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE THEN TO A SALVAGE YARD. THE VEHICLE WAS DEEMED DESTROYED. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBERS: 13V360000 (SERVICE BRAKES, HYDRAULIC) AND 14V300000 (AIR BAGS); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 51,568.
NHTSA ODI 10946201
Aug 31, 2016Brakes
MY CAR IS HAVING THE SAME PROBLEMS AND SHOULD BE COVERED WITH THE RECALL. MANUFACTURER: GENERAL MOTORS LLC SUMMARY: GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011-2012 CHEVROLET CRUZE VEHICLES EQUIPPED WITH 1.4L DOHC GASOLINE TURBO ENGINES AND 6T40 FRONT WHEEL DRIVE AUTOMATIC TRANSMISSIONS AND EQUIPPED WITH AN ELECTRIC VACUUM PUMP TO PROVIDE SUPPLEMENTAL VACUUM FOR BRAKE ASSIST, WHEN NEEDED. IN THE AFFECTED VEHICLES, THE PUMP MAY NOT ACTIVATE, RESULTING IN AN INTERMITTENT REDUCTION OR LOSS OF BRAKE ASSIST. CONSEQUENCE: A LOSS OF BRAKING ASSISTANCE WILL REQUIRE EXTRA PEDAL FORCE AND/OR DISTANCE TO BRING THE VEHICLE TO A STOP, INCREASING THE RISK OF A CRASH. REMEDY: GENERAL MOTORS WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE A MICROSWITCH IN THE POWER BRAKE VACUUM PIPE ASSEMBLY, FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 7, 2013. OWNERS MAY CONTACT CHEVROLET AT 1-800-222-1020. GM'S RECALL NUMBER IS 12213. NOTES: OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO WWW.SAFERCAR.GOV.
NHTSA ODI 10899715
Aug 18, 2016Brakes
RECALL BULLETIN 12213 PERFORMED APRIL 2014 FOR BRAKE VACUUM MICRO SWITCH. RECALLED PART FAILED AGAIN AUGUST 2016. VEHICLE HAS HARD BRAKE PEDAL UPON COLD START AND SOMETIMES WHEN RESTARTED AFTER DRIVING AND WARM. VEHICLE BECOMES VERY HARD TO STOP WITHOUT WARNING AND UNSAFE TO DRIVE. DEALER REFUSED TO REPLACE PART AT NO COST STATING NO ADDITIONAL RECALL EXISTS AND NO WARRANTY EXISTS. IT IS UNCLEAR IF THIS IS THE VERY START OF A LARGER SYSTEMIC PROBLEM WITH THE ACTUAL DESIGN OF THESE MICRO SWITCHES IN THIS APPLICATION. GM PART NUMBER 13460776 HAS BECOME OBSOLETE AND PART NOW COMES AS SUB ASSEMBLY WITH ADDITIONAL PARTS. THIS LEADS ME TO BELIEVE ORIGINAL DESIGN OF MICRO SWITCH WAS DEFECTIVE.
NHTSA ODI 10896912
Aug 5, 2016AirbagsElectronic Stability Control (esc)Brakes
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING AND THE AIR BAG AND ELECTRONIC STABILITY CONTROL LIGHTS REMAINED ILLUMINATED. IN ADDITION, THE VEHICLE WOULD NOT START IMMEDIATELY WHEN PROMPTED. THE CONTACT HAD TO WAIT APPROXIMATELY TEN SECONDS BEFORE THE VEHICLE WOULD START. FURTHERMORE, WHEN THE BRAKE PEDAL WAS DEPRESSED, THE CONTACT HAD TO APPLY A SIGNIFICANT AMOUNT OF PRESSURE BEFORE STOPPING THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 11,010.
NHTSA ODI 10893453
Jul 19, 2016Brakes
HAS A HARD BRAKE PEDAL WILL NOT STOP SOMETIME THE SWITCH WAS REPLACED ON EARLY RECALL.
NHTSA ODI 10885886
Jul 12, 2016BrakesEngineFire
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT AN ABNORMAL BURNING ODOR EMITTED FROM THE VEHICLE AND IT OVERHEATED. IN ADDITION, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE HESITATED TO RESPOND AND THE BRAKES MADE AN ABNORMAL NOISE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THERMOSTAT AND WATER PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
NHTSA ODI 10884327
Jun 20, 2016Brakes
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHEN THE BRAKE PEDAL WAS DEPRESSED AT A RED LIGHT, THE VEHICLE CONTINUED TO MOVE FORWARD WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY SERVICED PER NHTSA CAMPAIGN NUMBER: 13V360000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000.
NHTSA ODI 10875284
Apr 7, 2016Transmission & drivetrainElectronic Stability Control (esc)Brakes
CAR SUDDENLY SHIFTED INTO 4TH GEAR WHILE GOING 70 MPH. SQUALLED LEFT FRONT TIRE, AND VIOLENTLY SNATCHED STEERING WHEEL TO THE LEFT. AFTER SHUTTING CAR OFF, THE PROBLEM WAS GONE. SHORTLY AFTER, STABILITRACK, AND STEERING ALARM APPEARED ON MESSAGE DISPLAY. THAT CLEARED ONCE SHUT-OFF. THREE WEEKS LATER IT OCCURRED AGAIN. THIS TIME, ON A TRIP, IT DID THE EXACT SAME PROBLEMS FOUR TIMES IN A ROW. THIS IS A VERY DANGEROUS PROBLEM. IF I HAD NOT HAD A FIRM GRIP ON THE WHEEL, I WOULD HAVE BEEN HURT. I PITY THE FOOL WHO TAILGATES ME! I TOOK THE CAR TO THE LOCAL DEALER, AND HAD THE CALIFORNIA FLASH "RECALL" DONE. SENSE THAT THE TRANSMISSION HAS NOT SHIFTED DOWN WHILE AT HIGH SPEEDS, BUT NOW, THE STABILITRACK, AND ABS LIGHTS ARE STAYING ON.
NHTSA ODI 10853984
Mar 22, 2016BrakesCrash
2012 CHEVROLET CRUZE RECALLED FOR BRAKE FAILURE AT LOW SPEED. IT WAS ALLEGEDLY REPAIRED AT BACHARODT CHEVROLET, POMPANO BEACH, FL. SUBSEQUENTLY, THE BRAKES AGAIN FAILED AND A CRASH RESULTED AGAINST A WALL AT LOW SPEED IN MY APARTMENT PARKING LOT. AFTER COMPLAINT TO GM WAS SENT TO AUTO NATION CHEVROLET, DELRAY BEACH FL AND THEY DETERMINED THAT THE RECALLED REPLACEMENT SENSOR FOR THE BRAKES WAS NOT PUT ON CORRECTLY BY BACHRODT, AND THAT THEY FAILED AGAIN AND THAT CAUSED THE CRASH, NO INJURIES. GM PICKED UP COST OF REPAIR IN FULL INCLUDING BODY DAMAGE.
NHTSA ODI 10850940
Feb 20, 2016SteeringElectrical systemBrakes
WHILE DRIVING THE POWER STEERING SHUTS OFF, RADIO BLINKS ON AND OFF, AND THE BRAKES GET SPONGY MAKING IT HARD TO DRIVE AND STOP. I HAVE HAD IT IN THE SHOP AND THE MECHANICS WERE UNABLE TO FIND AN PROBLEM.
NHTSA ODI 10837326
Feb 10, 2016LightsBrakesEngine
AROUND SUNRISE ON A HIGHWAY WITH AN ADULT PASSENGER THE CAR LOST ALL POWER INSTANTLY. THE STEERING WAS HEAVY AND THE BRAKES HAD VERY LITTLE POWER. WE WAS ABLE TO DRIFT OVER TO A SAFE AREA. THE WAY THIS CAR PERFORMS WITH LITTLE BRAKING EFFORT IT CAN CAUSE SOME BAD ACCIDENTS IN OTHER ENVIROMENTS SUCH AS MOUNTAINS. THE SAFETY OF THE CHEVROLET CRUZE MODELS NEEDS TO BE IMPROVE.
NHTSA ODI 10825517
Jan 12, 2016Brakes
WE PURCHASED THE CAR FOR MY DAUGHTER IN 2012 AND MADE THE DECISION BASED ON ALL OF THE SAFETY FEATURES AND SUPPOSEDLY WARANTIES THAT WERE ASSOCIATED WITH THIS CAR, WHICH SHE LOVED. WE HAVE HAD NUMEROUS RECALLS OVER THE 4 YEARS, BUT NOW THE CAR IS FAILING TO BRAKE WHEN SHE IS PRESSING THE PEDAL AND AFTER SHE PUMPS IT, IT FINALLY COMES TO A STOP, BUT OF COURSE THIS IS A SAFETY ISSUE FOR ANYONE. TOOK IT TO OUR MECHANIC THINKING MAYBE IT WAS BRAKE FLUID, BUT THEN HE FOUND ON THIS WEBSITE THE RECALL #12213 THAT GM HAD FROM 2013 DESCRIBING THIS VERY ISSUE. HE SUGGESTED CALLING THE DEALERSHIP BECAUSE IT WAS UNDER THE RECALL AND WHEN I DID, THEY ARE TELLING ME IT WAS ALREADY REPAIRED ON HER CAR (WHICH I AM NOT SURE I BELIEVE BECAUSE WE HAVE HAD SO MANY BAD EXPERIENCES WITH THIS DEALER & RECALLS THAT I DON'T THINK IT WAS EVER REPAIRED!) THEY TELL ME WE WILL HAVE TO PAY TO REPAIR THE PROBLEM BECAUSE IT IS NO LONGER UNDER THE RECALL. I CALLED GM TO QUESTION WHY THEY WOULDN'T REPAIR A "KNOWN" ISSUE WITH THE BRAKES AND SHE TELLS ME THAT THE RECALL ITSELF HAS ALREADY BEEN CLOSED DOWN, SO IT MUST BE SOMETHING ELSE WRONG WITH THE CAR! I GUESS THEY WOULD RATHER HAVE A CRASH ON THEIR HANDS THEN TAKE RESPONSIBILITY BECAUSE AFTER READING THIS WEBSITE, MY DAUGHTER IS NOT THE ONLY ONE HAVING THIS ISSUE. WHAT TERRIBLE CIVIC RESPONSIBILITY, CUSTOMER SERVICE AND BLATANT DISREGARD FOR SOMEONE'S LIFE THAN TO JUST IGNORE AN OBVIOUS PROBLEM. I HAVE ALREADY ASKED OUR MECHANIC TO FIX HER BRAKES SO THAT SHE IS NOT INVOLVED IN A CRASH, BUT THIS IS AN OBVIOUS ISSUE AND THEY HAVE NOTHING TO SAY. I FEEL LIKE SOME OF THE OTHERS ON THIS SITE, THAT I'M NOT EVEN SURE WE GOT A NOTICE ON THIS ISSUE OR WE FELL THROUGH THE CRACKS. LAST USA CAR FOR US-THEY REALLY DON'T CARE ABOUT CUSTOMERS! I CAN'T PUT MY CHILD'S LIFE INTO THEIR HANDS ANY LONGER.
NHTSA ODI 10819777
Jan 1, 2016BrakesEngineCrash
CHEVROLET CRUZE RECALL MY 2012 CHEVROLET CRUZE WAS RECALLED TWICE, ONCE OF OVERHEATING WHILE DRIVING, AND ONCE FOR BRAKE FAILURE WHEN CRAWLING, SUCH A PARKING. THE DEALERSHIP TRIED TO FIX THESE PROBLEMS, BUT THE BRAKES STILL FAIL, AND NOW THE USES 1 QUART EVERY WEEK. THE BRAKE FAILURE RECENTLY REOCCURRED WHEN MY SPOUSE WAS PARKING AND SHE HIT A WALL AND DAMAGES THE CAR. THE DEALER HAS SINCE TOLD ME THEY DO NOT KNOW WHY THE CAR IS CONSUMING OIL, SO I HAVE ELEVATED THE ISSUE TO GM I THINK THAT THE NTSB HAS TO FURTHER MONITOR THIS PROBLEM TO ASCERTAIN WHY THE RECALLED ITEMS ARE STILL FAILING.
NHTSA ODI 10817305