What 864 owners told NHTSA about the 2012 Chevrolet Cruze Limited

I WAS TRYING TO PARK MY 2012 CHEVROLET CRUZE CAR IN A PARKING PLACE. I TURNED INTO THE PARKING SPOT AND WHEN I PLACED MY FOOT ON THE BRAKES, NOTHING HAPPENED. I LOOKED DOWN AT MY FOOT AND WATCHING MYSELF REPEATEDLY PUMP THE BRAKES. INSTEAD OF STOPPING, MY CAR WENT OVER THE PARKING SPOT YELLOW CURB, OVER A SIDEWALK AND SOME GRASS, AND I HIT A PARKED VEHICLE. BEFORE I HIT THE VEHICLE, I LUCKILY TURNED MY WHEEL, CAUSING LESS DAMAGE TO THE PARKED VEHICLE. AFTER I HIT THE VEHICLE, MY CAR TURNED BACK INTO THE PARKING LOT WHERE IT FINALLY STOPPED. I AM NOT SURE IF IT STOPPED BECAUSE OF ME REPEATEDLY PUMPING THE BRAKES, OR THAT I FINALLY RAN OUT OF MOMENTUM, SINCE I HAD NOT HIT THE ACCELERATOR SINCE BEFORE TRYING TO PARK. MY BUMPER IS DAMAGED, HAD TO HAVE CAR TOWED BECAUSE I AM TOO AFRAID TO DRIVE IT. MY 5 YEAR OLD DAUGHTER WAS IN THE BACKSEAT, IN HER BOOSTER SEAT, DURING ALL OF THIS, AND I AM AFRAID THINKING OF HOW WORSE IT COULD HAVE BEEN, WITH THE BRAKES NOT WORKING. I FOUND OUT AFTER THE FACT THAT THERE WAS A RECALL FOR THIS YEAR AND MODEL CAR FOR THE BRAKES, AND THAT RECALL WAS BEFORE I OWNED THE CAR.

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TL* THE CONTACT OWNED A 2012 CHEVROLET CRUZE. WHILE DRIVING AT 60 MPH, THE AIR BAGS DEPLOYED WITHOUT THE VEHICLE BEING INVOLVED IN A COLLISION. THE AIR BAG WARNING LIGHT ILLUMINATED AFTER THE FAILURE. THE CONTACT SUSTAINED INJURIES AND MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,725. UPDATED 8/21/15*CN

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WHILE TRAVELING DOWN A 4 LINE ROAD WITH NORMAL TRAFFIC, A CAR PULLED OUT IN FRONT OF ME. I SLAMMED ON MY BRAKES T BONING HER IN HER RIGHT DOOR HITTING MY HEAD ON THE STEERING WHEEL. MY AIRBAGS DIDN'T DEPLOY AND IT SCARES THE HELL OUT OF ME...!!!! I'M REPORTING THIS MATTER AND WOULD LIKE TO KNOW WHAT TO DO NEXT? WITNESS STAYED TALKING TO THE POLICE SAYING SHE WAS AT FAULT.

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TL*THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE BACKING UP, ANOTHER VEHICLE CRASHED INTO THE REAR END OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A HEART CONTUSION, THE FRONT SEAT PASSENGER SUSTAINED A BROKEN THUMB AND A CONCUSSION, THE REAR MIDDLE SEAT PASSENGER SUSTAINED A BROKEN NOSE AND THE REAR DRIVER SIDE PASSENGER SUSTAINED INTERNAL STOMACH BLEEDING WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,500.

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TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE IN A RESIDENTIAL DRIVEWAY, THE VEHICLE CAUGHT ON FIRE WITHOUT WARNING. THE VEHICLE WAS DESTROYED. IT WAS UNKNOWN IF A FIRE OR POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE WAS 42,000.

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WE WERE DRIVING ON RT 206 IN JERSEY AND THE STEERING WHEEL LOCKED UP AND THE CAR WENT OFF THE ROAD. THE CAR WAS TOTALED. ABOUT A WEEK LATER I RECEIVED A LETTER FROM CHEVY STATING THIS IS A KNOWN ISSUE THAT THE STEERING HAD INCREASED FRICTION AND CAN CAUSE THE STEERING TO LOCK UP. *TR

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TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH AND ENGAGING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT MENTIONED THAT WHILE SLOWING DOWN FOR A TRAFFIC LIGHT, THE TRANSMISSION FAILED TO SHIFT DOWN TO FIRST GEAR AND REMAINED IN THIRD GEAR WHICH PREVENTED THE VEHICLE FROM ACCELERATING FROM A STANDING POSITION. THE CONTACT INDICATED THAT WHILE DRIVING DOWN A HILL IN FIRST GEAR, THE TRANSMISSION WOULD ERRONEOUSLY SHIFT TO SECOND GEAR. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN REPLACED A COMPUTER MODULE WHICH CORRECTED THE GEAR SHIFTING PROBLEM BUT THE ACCELERATION PROBLEMS PERSISTED. IN ADDITION, THE CONTACT STATED THAT IN AUGUST 2014 WHILE DRIVING APPROXIMATELY 30 MPH, A SECOND VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE VEHICLE AND THE AIRBAGS FAILED TO DEPLOY. BOTH THE DRIVER AND FRONT PASSENGER SUFFERED HEAD AND NECK INJURIES. A POLICE REPORT WAS FILED. NO ADDITIONAL INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100.

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THERE WAS A RECALL ON MY 2012 CHEVY CRUZE. I GOT A RECALL NOTICE BUT NEVER DID RECEIVE NOTICE THAT THE PARTS WERE IN. HOWEVER I HAD AT THE DEALER HAVING AN OIL CHANGE. I TOLD HIM ABOUT IT. IT WAS FOR THE BRAKE MICRO SWITCH. HE SAID THEY WOULD REPLACE THEY HAD THE PART. THIS WAS ON 11/14/13. I HAD AN ACCIDENT TODAY 10/15/14. I TURNED INTO A PARKING PLACE. I APPLIED THE BRAKE BUT IT DIDN'T WORK. CAR JUMPED THE CURB AND ENDED UP ON TOP OF A LIGHT MAKER AT THE LIBRARY WHERE I WAS PARKING. IT WAS ACCELERATING INSTEAD OF BRAKING. I APPLIED THE BRAKE BUT NO BRAKING ONLY ACCELERATION. I WANT TO FILE THIS COMPLAINANT. VIN # OF CRUZE [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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VEHICLE TURNED OFF IN THE MIDDLE OF TAKING A LEFT TURN. CAUSED THE CAR TO GO OFF THE ROAD INTO A GRADED LOT. AT THIS POINT CAUSING MY TIRE TO GO FLAT AND DAMAGING THE FENDER AND PASSENGER DOOR. THIS IS NOT THE FIRST TIME THE CAR HAS TURNED OFF ON ME. I HAVE HAD IT IN THE SHOP 3 TIMES IN THE 4 MONTHS THAT I HAVE OWNED THIS VEHICLE AND STILL NOTHING IS RESOLVED. *TR

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WHILE DRIVING ON THE HIGHWAY, AT A SAFE AND REASONABLE DISTANCE FROM THE VEHICLE IN FRONT OF ME, THE VEHICLE IN FRONT OF ME BRAKED. I STEPPED ON MY BRAKES, AND MY VEHICLE DID NOT STOP PROPERLY. I PRESSED ON MY BRAKES FIRMLY AND MY VEHICLE CONTINUED NOT TO BRAKE/SLOW PROPERLY AND MY VEHICLE CONTINUED GOING FORWARD. THE VEHICLE IN FRONT OF MY STOPPED AND MY CAR CONTINUED TO GO FORWARD, CRASHING INTO THE BACK END OF THE VEHICLE IN FRONT OF ME. I PRESSED ON MY BRAKES AND THEY DIDN'T WORK. I WAS ABLE TO TURN MY VEHICLE TOWARDS THE LEFT TRYING TO AVOID CRASHING INTO THE VEHICLE IN FRONT OF ME. I WAS ABLE TO TURN MY VEHICLE LEFT AND AVOID CRASHING HEAD ON, BUT ENCOUNTERED SEVERE FRONT END DAMAGE TO THE RIGHT PASSENGER SIDE OF MY VEHICLE. ALL I CAN SAY IS, MY BRAKES DID NOT WORK PROPERLY. I PRESSED ON THEM AND MY VEHICLE DID NOT STOP LIKE IT NORMALLY DOES. (THIS VEHICLE IS MY MOTHER'S CAR. I HAVE DRIVEN IT IN THE PAST AND BRAKES WORKED FINE) *TR

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WAS INVOLVED IN A CRASH ON THE HIGHWAY. I ALREADY SUBMITTED A COMPLAINT ABOUT MY BRAKES NOT WORKING PROPERLY AT TIME OF CRASH, SEE FILE #10637987. MY BRAKES DID NOT STOP PROPERLY AND RESULTED IN ME HITTING THE BACK OF ANOTHER VEHICLE IN THE FAST LANE OF INTERSTATE 495. DURING COLLISION, NONE OF MY AIRBAGS DEPLOYED EVEN THOUGH THE FRONT BUMPER ON RIGHT SIDE OF VEHICLE WAS COMPLETELY SMASHED IN. INSURANCE HAS PAID ALMOST $8,000 TO REPAIR THE DAMAGE. SHOULDN'T MY AIRBAGS HAVE DEPLOYED? *TR

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TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH OVER A POTHOLE, THE VEHICLE STALLED AND HIT A CURB. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATELY FAILURE MILEAGE WAS UNAVAILABLE.

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ON THE FIRST OCCURRENCE THE LIGHTS ON THE RADIO DISPLAY BEGAN TO FLICKER AND THEN ALL ELECTRICAL POWER TO THE DASHBOARD. THE ELECTRICAL CAME BACK ON AND THE DASH DISPLAY DEPICTED THE WARNING MESSAGE CHECK STABILITRAK. I TOOK IT TO THE DEALERSHIP WHERE I PURCHASED THE CAR AND THEY SAID THAT HIGH VOLTAGE CODES C0800, 07 AND HIGH VOLTAGE HISTORY SHOWED UP ON THE SCOPE AND THERE WERE NO ISSUES. THE SECOND TIME THE LIGHTS ON THE RADIO DISPLAY BEGAN TO FLICKER AND THEN ALL ELECTRICAL POWER TO THE DASHBOARD, AIRBAGS AND THE ELECTRICALLY ASSISTED POWER STEERING WENT OUT, WHILE ON A VERY STEEP MOUNTAIN ROAD AND I HAD NO CONTROL OVER THE VEHICLE. THE ELECTRICAL CAME BACK ON AND THE DASH DISPLAY DEPICTED THE WARNING MESSAGE CHECK STABILITRAK. I TOOK IT TO A DIFFERENT DEALERSHIP AND THE DASH FLICKERING OCCURRED WITH THE SERVICE PERSON IN THE CAR DRIVING BUT NOTHING SHOWED UP WHEN THE MECHANIC WAS TRYING TO FIX IT SO THEY SAID THERE WAS NOTHING THEY COULD DO. TWO DAYS LATER WHILE MY DAUGHTER WAS DRIVING SHE LOST POWER STEERING AND THE SAME ISSUES WITH THE DASH AND WAS INVOLVED IN AN ACCIDENT, THANK GOD HER BABY WAS NOT IN THE CAR. PLEASE HELP!....UPDATED 07/31/14 *BF

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TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THERE WERE NO INJURIES. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V360000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,500.

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TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKES FAILED. THE VEHICLE DID NOT STOP WHEN THE BRAKE PEDAL WAS FULLY APPLIED, CAUSING THE CONTACT TO CRASH INTO THE REAR OF ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED OF THE INCIDENT. THE VEHICLE WAS TAKEN TO THE DEALER BUT NO DIAGNOSES WAS PROVIDED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 13V36000(SERVICE BRAKES, HYDRAULIC) BUT DID NOT CONFIRM IF THE VEHICLE WAS INCLUDED IN THE RECALL. THIS FAILURE PERSISTED INTERMITTENTLY OVER A PERIOD OF ONE YEAR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000. UPDATED 8/19/14*CN THE CONSUMER STATED THE VEHICLE'S TRUNK EXTERIOR MANUAL LATCH WOULD NOT OPEN THE TRUNK AND THE STEERING WHEEL AIR BAG IS ON RECALL. WHILE DRIVING, THE VEHICLE WOULD HESITATE AND LURCH. UPDATED 08/28/2014 *JS

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TRYING TO MAKE A LEFT HAND TURN INTO A GAS STATION, AND HAD VERY LITTLE POWER TO COMPLETE TURN,SO I TRIED TO STOP SHORT, AND ONCOMING CAR HIT ME....WHEN IN REPAIR SHOP, THE DEALER INFORMED ME THE TURBOCHARGER WAS BROKEN......AND SAW THE TURBO PART BROKEN THE SAME WAY! *TR

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TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE DRIVER ATTEMPTED TO DECELERATE BUT THE BRAKES FAILED TO RESPOND AND THE DRIVER CRASHED INTO A CONCRETE MAILBOX. THE DRIVER SUSTAINED EXTENSIVE INJURIES TO THE BACK, ARM AND NECK. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 15,000. UPDATED 06/17/14 MA

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[XXX] VIN MY CAR WAS TAKEN TO DEALERSHIP BECAUSE IT STARTED MAKING A SOUND LIKE THE MOTOR WAS TICKING AND HAD BEEN OVERFILLED WITH OIL ABOUT 6 MONTHS BEFORE BY THE DEALERSHIP. THE SERVICEMAN WAITED UNTIL NEXT DAY TO DRIVE THE CAR. WHILE BEING TEST DROVE BY THE SERVICE MAN IT CAUGHT ON FIRE AND BURNED THE WHOLE MOTOR AND OUTSIDE OF THE CAR UP. ALL PLASTIC WAS COMPLETELY BURNED. MY INSURANCE MAN WHO WENT TO LOOK AT THE CAR SAID HE COULD NOT TELL IF THE PLASTIC SHIELD ON THE BOTTOM HAD OIL ON IT OR NOT BUT THEY COULD FURTHER INVESTIGATE AND WOULD BE ABLE TO FIND OUT. NOW I HAD INSURANCE FULL COVERAGE ON THE CAR AND I BOUGHT GAP FROM THE DEALERSHIP WHEN I PURCHASED THE CAR. I AM PAYING A 6.25 INTEREST RATE ON THE CAR WHICH CAME TO 22,740.00 PLUS 3,000.00 DOWN WHEN PURCHASED AND BEEN PAYING FOR 1 YEAR. PAID FOR EXTENDED WARRANTY AND GAP. I HAVE WAITED OVER A MONTH FOR GM TO INVESTIGATE THIS AND OF TODAY'S DATE THE DEALERSHIP SAYS THEY HAVE NOT COME TO DO THEIR JOB. I AM 64 YEARS OLD AND NEVER DREAMED THAT A LARGE DEALERSHIP COULD OR WOULD DO SOMEONE LIKE THEY HAVE DONE ME. THERE WAS VERY LARGE RECALL ON 2012 CARS AND I DON'T KNOW IF MINE WAS EVER FIXED BECAUSE I DIDN'T KNOW ABOUT THE RECALL UNTIL THIS HAPPENED. I JUST WANT MY MONEY BACK FOR THE DOWN PAYMENT SO I CAN BUY ANOTHER CAR AND FOR MY CAR TO BE PAID OFF BY THE DEALERSHIP BECAUSE THEY ARE THE ONES WHO OVER FILLED THE CAR IN THE FIRST PLACE. THE DEALERSHIP SHOULD BE RESPONSIBLE FOR THE CAR IT WAS IN THERE PLACE THERE SERVICE MEN WAS DRIVING IT WHEN IT CAUGHT ON FIRE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, A FIRE STARTED IN THE ENGINE COMPARTMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 47,000.

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2012 CHEVROLET CRUZE. CONSUMER WRITES IN REGARDS TO VEHICLE BRAKE FAILURE. *SMD ON NOVEMBER 13, 2013, THE CONSUMER MERGED INTO TO STOP AND GO TRAFFIC. SHORTLY AFTER MERGING, ANOTHER MOTORIST APPLIED HIS/HER BRAKES. THE CONSUMER APPLIED PRESSURE TO THE BRAKE, BUT NOTHING HAPPENED. THERE WAS NO CATCH, NO GRINDING,AND NO DECELERATION AS THE BRAKE WAS APPLIED. CONSEQUENTLY, THE CONSUMER REAR ENDED THE VEHICLE IN FRONT OF HER. THE CONSUMER STATED THE BRAKES FAILED TO ENGAGE. HOWEVER, NO PROBLEM WAS FOUND AND ACCORDING TO THE BLACK BOX IN THE VEHICLE, THE BRAKES WERE OPERATIONAL AT THE TIME OF THE ACCIDENT. THE CONSUMER RECEIVED A RECALL NOTICE, A MONTH BEFORE THE ACCIDENT. HOWEVER, THE PARTS WERE NOT AVAILABLE. *JB

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NOXIOUS COOLANT SMELL INSIDE VEHICLE WHEN HEATER IS ON. COOLANT SMELL COMING FROM ENGINE COMPARTMENT WHEN IT IS WARM. THE WATER PUMP HAS BEEN CHANGED, NEXT REPAIR WAS RE ROUTING COOLANT RESERVOIR, NEXT REPAIR WAS MOLD FOUND IN HEATER CORE COMPARTMENT/CLEANED AND DEODERIZER WAS USED, LAST REPAIR WAS HEATER CORE CASE REPLACED. THIS PROBLEM STARTED WITH A LEAKING WATER PUMP AND HAS NOT BEEN ADDRESSED. SEEMS GM IS TRYING DIFFERENT REPAIRS IN HOPES IT WILL BE FIXED. THE PROBLEM DOESN'T,T SEEM TO BE DIAGNOSED. ONLY HAPPENS IN COLD WEATHER MONTHS WITH THE HEATER ON. HEATED AIR FROM THE VENTS SMELL LIKE BURNED COOLANT. VERY IRRITATING TO THE EYES AND THROAT, EYES ARE WATERY AND SWOLLEN, VERY DIFFICULT TO SEE AND DRIVE. THEN SEVERE COUGHING. WE CAN NOT SAFELY DRIVE LONGER THAN 20 MINUTES. MY DEALER TELLS ME THEY NEVER HEARD OF THIS PROBLEM YET IS QUICK SEARCH OF THE INTERNET SHOWS MANY DOCUMENTED CASES. THE SMELL OF COOLANT IS IN OUR CLOTHES AND THE FABRIC OF THE INTERIOR OF THE CAR. *TR

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I BOUGHT A 2012 CHEVY CRUZE RECEIVED RECALL LETTER FIRST OF 10/13 WAS STATED IN LETTER NO PARTS WERE AVAILABLE BUT WHEN THEY WERE I WOULD GET IT FIXED FREE. I APPROACHED INTERSECTION MY BRAKE WENT TO FLOOR WAS T BONED AND TOTAL LOSS OF MY CAR THIS CAR HAS 6 AIRBAGS NONE OF THEM DEPLOYED ..NOT GETTING ANYWHERE WITH GM. *TR

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TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE CLUTCH FAILED AND THE TRANSMISSION SLIPPED GEARS. THE CONTACT ALSO MENTIONED THAT STEERING THE VEHICLE BECAME DIFFICULT AND A BURNING ODOR WAS SMELLED. IN ADDITION, THE FAILURE OCCURRED THREE TIMES AND THERE WAS A TRANSMISSION FLUID LEAK. THE VEHICLE WAS TAKEN TO THE DEALER WHO INFORMED THE CONTACT THAT THE FLY WHEEL, CLUTCH, AND BEARINGS WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

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DRIVER WAS TRAVELING APPROX. 15-20 MPH WHEN TRAFFIC STOPPED IN FRONT OF HER. DRIVER WAS AT A SAFE DISTANCE BEHIND THE VEHICLE IN FRONT OF HER. HOWEVER, AFTER APPLYING THE BRAKES THE CAR DID NOT STOP AND HIT THE VEHICLE IN FRONT OF HER. THE DRIVER COULD NOT FIGURE OUT WHY THE CRASH HAPPENED AS SHE APPLIED THE BRAKES AND THE CAR FELT LIKE IT WOULDN'T STOP. NOT ONLY DID THE VEHICLE NOT STOP BUT IT ALSO HAD EXTENSIVE FRONT END DAMAGE WITHOUT ANY AIRBAG DEPLOYMENT. BOTH ISSUES ARE VERY CONCERNING TO THE DRIVER. THE VEHICLE HAS SINCE BEEN REPAIRED BUT STILL FEELS LIKE THE BRAKES ARE NOT FUNCTIONING LIKE THEY SHOULD. *TR

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TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKES WERE APPLIED AND THE VEHICLE FAILED TO STOP OR DECELERATE WITHOUT WARNING. THE CONTACT CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE CONTACT WAS AWITING DIAGNOSIS OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 32,000. THE VIN WAS NOT AVAILABLE.

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