Home · 2012 Chevrolet Cruze Limited · Complaints

What 864 owners told NHTSA about the 2012 Chevrolet Cruze Limited

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (864)Crash / fire / injury (85)Engine (267)Electrical system (196)Brakes (150)Transmission & drivetrain (137)Electronic Stability Control (esc) (108)Steering (103)Fuel system (52)Speed control (51)Engine & cooling (44)Visibility & wipers (43)

51 of 864 complaints match · Speed control · clear filters · page 2 of 3

Sep 15, 2015Speed controlCrash

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE THE VEHICLE WAS IDLING AT A COMPLETE STOP AND UPON PULLING INTO THE DRIVEWAY, THE CONTACT APPLIED THE ACCELERATOR PEDAL, BUT IT SUDDENLY FRACTURED. THE FAILURE CAUSED THE CONTACT TO SLIGHTLY BUMP INTO THE REAR OF THE PRECEDING VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CONTACT ATTEMPTED TO REVERSE THE VEHICLE, BUT THE ACCELERATOR PEDAL WAS COMPLETELY FRACTURED. THE INSURANCE COMPANY TOWED THE VEHICLE TO THE DEALER AND WERE AWAITING INSTRUCTIONS FROM THE MANUFACTURER TO REPAIR THE VEHICLE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

NHTSA ODI 10763828

Sep 8, 2015Speed controlEngineFuel system

I HAVE NOTICED THAT THE ACCELERATION TAKES ALOT TO GO FROM 0-30 MPH AND WHEN IT DOES THE CAR FEELS AS THOUGH IT WILL STALL. THERE IS A HALF TANK OF GAS, AND NO INDICATION IT SHOULD BE DOING THIS. OIL IS CHANGED REGULARLY. THIS HAS HAPPENED A FEW TIMES BEFORE THIS INCIDENT OF TODAY. THE GAS PEDAL NEEDS TO BE ALMOST TO THE FLOOR FOR IT TO EVEN PICK UP AND WHEN IT DOES ACCELERATE IT JUMPS BETWEEN THE GEARS AND THE RPM GOES BEYOND 4-5 TO GET IT TO EVEN 20MPH. I DID HAVE AN INCIDENT WHEN THE CAR STALLED AS I WAS IN REVERSE. THAT HAPPENED AT AROUND 30-35K MILES. I DECIDED TO GOOGLE THE ACCELERATION ISSUE AND SEE I AM NOT THE ONLY ONE. MY CAR ITSELF HAS HAD 3 RECALLS FIXED.

NHTSA ODI 10762207

Aug 22, 2015SteeringElectrical systemSpeed control

DRIVING DOWN HIGHWAY AND THE DIC STARTS FLASHING AND THEN THE POWER STEERING FAILED AND THE CAR THEN LOST POWER AND THE ENGINE CUT OUT. I WAS ABLE TO PULL THE CAR OVER TO THE SHOULDER AND STOP THE CAR. I WAS ABLE TO RESTART THE VEHICLE. I TOOK TO DEALER AND THEY REPLACED THE NEGATIVE BATTERY CABLE. I SOON RECEIVED AN EXTENDED WARRANTY FOR THE CABLE FROM GM FOR 10 YRS OR 120000 MILES. SO THEY ARE AWARE OF THE ISSUE AND CARS CUTTING OUT AND LOSING POWER ON THE HIGHWAY IS NOT CONSIDERED DANGEROUS TO THE DRIVERS OR THEIR PASSENGERS.

NHTSA ODI 10758605

Aug 13, 2015Speed control

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING AT ANY SPEED, THE VEHICLE FAILED TO ACCELERATED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE POWER STEERING WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 27,800.

NHTSA ODI 10748591

Jul 27, 2015Electrical systemSpeed controlCrash

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING WITH THE CRUISE CONTROL SET TO 75 MPH, THE VEHICLE TRAVELED AT 80 MPH INDEPENDENTLY. ADDITIONALLY, WHILE REVERSING AT VERY LOW MILEAGE, THE VEHICLE ABNORMALLY ACCELERATED AND REVERSED INTO A POLE. THE CONTACT WAS ABLE TO DRIVE AWAY FROM THE SCENE WITHOUT ANY INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES HOWEVER, THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT BELIEVED THAT THE VEHICLE HAD A "MIND OF ITS OWN" AND WOULD ERRONEOUSLY PERFORM IN WAYS THAT IT WAS NOT DESIGNED. THE CONTACT REQUESTED THE BLUETOOTH BE REMOVED FROM THE VEHICLE AND INQUIRED ABOUT HAVING THE GPS REMOVED, AS SHE BELIEVED THAT THE TRANSMITTER WAS THE CAUSE OF THE FAILURES. THE MANUFACTURER WAS CONTACTED, BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 38,000.

NHTSA ODI 10743856

Jun 24, 2015Electrical systemSpeed controlElectronic Stability Control (esc)

MY CHEVY CRUZE HAS BEEN EXPERIENCING SIMILAR PROBLEMS FROM PAST REPAIRS AND WOULD SHUT OFF WHILE DRIVING. WHILE DRIVING THE CAR WOULD LOSE POWER, MULTIPLE WARNING LIGHTS WOULD FLASH ON THE DASH, THE CAR WOULD LOSE THE ABILITY TO ACCELERATE AND THE DOORS WOULD UNLOCK WHILE DRIVING. THIS HAS OCCURRED SEVERAL TIMES YESTERDAY (6/23/15): WHILE DRIVING OVER A BUMP AT A LOW SPEED AND WHILE MERGING ONTO THE FREEWAY AT ABOUT 60MPH. DURING YESTERDAY'S INCIDENT I HAD TO GO INTO THE EMERGENCY LANE AND PUT MY EMERGENCY LIGHTS ON AS MY CAR LOST THE ABILITY TO ACCELERATE. THE CAR LOST POWER FOR A FEW SECONDS AND THE CAR WOULD GAIN POWER IMMEDIATELY AFTER. THERE HAVE BEEN TWO PRIOR INCIDENTS WHERE MY CAR HAS LOST COMPLETE POWER WHILE DRIVING, BOTH TIMES A SAFETY REPORT HAS BEEN FILED. THIS IS A VERY SCARY ISSUE AND HOPE THAT THIS DOES NOT OCCUR AGAIN.

NHTSA ODI 10730200

Apr 23, 2015Speed controlBrakes

THE BRAKE LIGHTS WOULD RANDOMLY COME ON AND STAY ON WHEN CAR WAS OFF AND SITTING STILL. I REPLACED THE BRAKE PEDAL POSITION SENSOR AND IT SEEMED TO STOP. NOW, THE BRAKE PEDAL DOESN'T COME BACK UP ALL OF THE WAY AFTER APPLYING THE BRAKES. THIS KEEPS THE BRAKE LIGHT ON AND THE BRAKES SLIGHTLY APPLIED. THE ONLY WAY TO GET IT ALL THE WAY UP IS TO PULL IT FROM BEHIND WITH YOUR FOOT. THIS SEEMS TO BE PART OF THE BRAKE PUSHROD AND BRAKE ASSIST ISSUE THEY ARE HAVING, BUT HAVEN'T DONE A RECALL. *TR

NHTSA ODI 10712536

Apr 14, 2015SteeringTransmission & drivetrainSpeed control

I RECEIVED MY CHEVY CRUZE IN NOVEMBER OF 2014 USED WITH APROX. 59K MILES. APRIL 7TH DRIVING DOWN A HIGHWAY AT 55-60MPH IT SUDDENLY STARTED SLOWING DOWN AND WOULD NOT ACCELERATE. IT WOULD JERK AND THE ENGINE WOULD REV LIKE IF YOU WERE TO BE IDLE AND IN PARK AND PRESS THE GAS THAT'S THE SOUND IT MADE. I DID NOT NOTICE THE CHECK ENGINE COME ON OR ANY OTHER LIGHTS AS I WAS TRYING TO CONTROL MY CAR. THE SPEEDOMETER AND RPM INDICATOR STARTED ACTING ERRATICALLY WHILE DOING SO. THE GAUGE WOULD GO UP AND DOWN AND THE CAR WAS SLOWING DOWN. THE STEERING ALSO BECAME VERY SOFT. IF I WERE TO TAKE MY PINKY FINGER AND TURN THE WHEEL IT WOULD HAVE MOVED THAT'S HOW SOFT IT WAS. ALL THIS HAPPENED MULTIPLE TIMES DURING A 30 MINUTE TIME PERIOD. AFTER I SLOWED DOWN AND TRIED GOING OVER 30MPH IT WOULD START TO ACT UP AGAIN. WHILE THIS WAS HAPPENED I ONLY HAD 66K MILES. I GOT IT TOWED TO THE DEALER INSTEAD OF TAKING MY CHANCES DRIVING IT THERE. IT WAS SITTING THERE A WEEK BEFORE THEY EVEN TOUCHED IT AND THEY CLAIM THEY CANT FIND ANYTHING WRONG WITH IT. I THINK CHEVY DEALERS CLAIM THEY CANT FIND ANYTHING WHEN YOUR CAR IS STILL UNDER WARRANTY SO THEY DON'T HAVE TO FIX IT. *TR

NHTSA ODI 10705705

Apr 10, 2015Transmission & drivetrainElectrical systemSpeed control

SINCE MARCH 30, 2015, I HAVE BEEN EXPERIENCING ISSUES WITH AND HAVE BEEN TRYING TO COLLECT VIDEO EVIDENCE WHILE IN FAILURE MODE, OF WHAT I BELIEVE TO BE FAILURES OF THE BODY COMPUTER(S) IN THIS VEHICLE. THE DASHBOARD DISPLAYS HAVE BEEN GOING ON AND OFF UNDER A WIDE VARIETY OF DRIVING SITUATIONS, AND WHILE SITTING AT IDLE. THEY FAULT WHEN THE VEHICLE IS SIMPLY DRIVING DOWN THE HIGHWAY. DURING THESE FAULTS, THE CENTER INFORMATION DISPLAY FOR THE HVAC AND ENTERTAINMENT WILL FREQUENTLY TURN OFF. THIS KILLS THE RADIO. IT AT TIMES KILLS THE HVAC SYSTEMS AND THE TURN SIGNALS (AT LEAST THE NOISE FOR THE TURN SIGNAL INDICATORS). AT TIMES, THE CENTER DISPLAY ABOVE THE STEERING COLUMN WILL GO BLACK AND THEN DISPLAY A MESSAGE ABOUT THE STABILITRAK HAVING FAILED AND REQUIRING IT TO BE CHECKED. THEN IT RETURNS TO NORMAL MODE. THIS IS LESS FREQUENT AN OCCURRENCE. WHILE DRIVING ON THE HIGHWAY UNDER CRUISE CONTROL, THE VEHICLE EXPERIENCED ONE INCIDENT OF UNINTENDED ACCELERATION WHILE THE DISPLAYS WERE IN FAULT MODES. THIS OCCURRED ON APRIL 1, 2015 I BELIEVE. THE DRIVER'S FEET WERE ON THE FLOORBOARDS. NOT TOUCHING ANY PEDALS AT ALL. THE INCIDENT WAS STOPPED BY THE DRIVER FIRMLY PRESSING DOWN ON THE BRAKE PEDAL. WHEN SUFFICIENT VIDEO EVIDENCE IS ACCUMULATED ON THESE FAILURES THE VEHICLE WILL BE TAKEN INTO THE DEALERSHIP. LACKING ACTUAL DEMONSTRATIVE EVIDENCE OF THE FAILURES, THE DEALERSHIP WILL NOT BE ABLE TO KNOW WHAT TO REPAIR OR REPLACE. THE CAR HAS A HISTORY OF DASH DISPLAY ISSUES. THE OWNER, A RETIRED LIBRARIAN/RESEARCHER FROM GENERAL MOTORS ADVANCED ENGINEERING STAFF AND THE R&D CENTER, HAS WORKED ON UNINTENDED ACCELERATION LEGAL CASES FOR THE COMPANY, AND HAS SUPPORTED LITIGATION DEFENSE WORK ON SUCH ISSUES WHILE AT THE COMPANY. HE IS STILL GATHERING EVIDENCE BUT FEELS THE NEED TO DOCUMENT THIS INCIDENT AS SOON AS POSSIBLE FOR NHTSA SHOULD AN ACCIDENT OCCUR TO HIM DUE TO THIS. *TR

NHTSA ODI 10704887

Mar 24, 2015SteeringElectrical systemSpeed control

I WAS DRIVING, AND THE RADIO DASH BEGAN TO FLASH ON AND OFF. THEN THE STEERING BECAME VERY DIFFICULT, AND THE POWER STEERING LIGHT CAME ON, THE WORDS "SERVICE POWER STEERING" CAME ON, THEN THE CAR BEGAN TO PULSE, AND THEN "SERVICE TRACTION" CAME ON, THEN THE CAR SHUT OFF COMPLETELY. *TR

NHTSA ODI 10701479

Mar 17, 2015Speed controlEngine

DROVE MY CAR ABOUT 70 MILES ON THE INTERSTATE ONCE I GOT INTO TOWN AND STOPPED AT A RED LIGHT THE CAR BEGAN TO SPUTTER, WHEN I ACCELERATED THE CAR WAS HESITANT. MAJOR SAFETY CONCERN, I COULD HAVE BEEN REAR ENDED. ALSO, WHEN MAKING A LEFT HAND TURN ONTO A BUSY STATE ROUTE THE CAR WOULD NOT ACCELERATE IT WAS VERY HESITANT MAKING THE TURN TO A POINT I THOUGHT THE CAR WAS GOING TO STALL, IN FRONT OF ONCOMING TRAFFIC. THE CAR IS AT THE DEALER TODAY GETTING THE COOLANT RECALL COMPLETED AND IT WILL BE COMPUTER CHECKED FOR THE ENGINE LIGHT. FROM WHAT I WAS TOLD BY ANOTHER MECHANIC, THE CAR IS LOOSING VACUUM PRESSURE AND THE VALVES OR VALVE COVER IS LEAKING. *TR

NHTSA ODI 10694750

Mar 6, 2015Speed control

REDUCED ENGINE POWER. THIS HAS HAPPENED SEVERAL TIMES TO THIS VEHICLE TEMPORARILY, THEN AUTOMATICALLY RESETS. THIS IS UNSAFE BECAUSE YOU NEED THE ENGINE POWER IN MAKING TURNS, AND ESPECIALLY ON THE HIGHWAY IN THE CITY OF ATLANTA. THE ENGINE THROTTLE FAILED AND I HAD TO COME OUT OF POCKET FOR THAT, AND FOR A FAILED WHEEL BEARING AND FOR A TURBO EXPLOSION ON THE HIGHWAY. THAT IS A LOT FOR A CAR THAT IS 3 YEARS OLD, AND PURCHASED BRAND NEW. THIS CAR HAS BEEN RECALLED FOR AIR BAGS, BRAKES, AND THE OIL PAN. I CONSIDER IT LEMON AND WOULD LIKE TO REPORT THIS. I WON'T BUY AMERICAN AGAIN UNTIL I SEE SOME MAJOR PROGRESS. *TR

NHTSA ODI 10692417

Mar 3, 2015Electrical systemSpeed controlElectronic Stability Control (esc)

WHILE DRIVING APPROX. 40 MPH, VEHICLE STALLED, TRACTION STABILITY AND CHECK ENGINE LIGHTS ILLUMINATED, AND STEERING LOCKED. THE RADIO SHUT OFF AND THE RADIO SCREEN/ ENV CONTROL PANEL FLICKERED ON AND OFF CONTINUOUSLY. I CONTINUED TO DRIVE THE CAR SINCE I WAS A SHORT DISTANCE FROM HOME. CHECKED THE BATTERY CONNECTIONS AND ALL SEEMED TO BE TIGHT. DROVE CAR TO WORK TODAY BUT DIDN'T HAVE THE ISSUE. I LITERALLY JUST BOUGHT THIS CAR A WEEK AGO AND IT PASSED MD STATE INSPECTION. I AM WONDERING NOW IF THE INSPECTION INCLUDED A OBD CHECK. *TR

NHTSA ODI 10691768

Feb 14, 2015Speed controlEngine

FOR THE PAST SEVERAL MONTHS SINCE JUNE 2014, I HAVE BEEN EXPERIENCING THE VEHICLE ACCELERATION PERFORMANCE DECREASE. ONCE AT A STOP OR STOP LIGHT, IT TAKES THE VEHICLE BETWEEN 10 TO 40 SECONDS TO FULLY PICK UP SPEED UPON PRESSING ON THE ACCELERATION. TODAY (02/14/2015) THE VEHICLE STOPPED WITH ENGINE LIGHT ON WHILE I WAS TRYING TO MOVE FROM A STOP SIGN. THIS WAS SCARY. I IMAGINED THIS WOUND HAVE BEEN TERRIBLE IF I WAS IN THE MIDST OF FAST MOVING VEHICLES. I WENT ONLINE TO CHECK IF THERE WAS A TREND IN THE CHEVY CRUZE ACCELERATION AND RANDOM ENGINE SHUT DOWN; SADLY I CAME ACROSS SEVERAL COMPLAINTS FROM THE FOLLOWING LINK: HTTP://WWW.CARCOMPLAINTS.COM/CHEVROLET/CRUZE/2012/ENGINE/ENGINE.SHTML THIS IS A SERIOUS ISSUE, AND I URGE THE FEDERAL GOVERNMENT TO INVESTIGATE THESE COMPLAINTS AND NOTIFY GM TO TAKE IMMEDIATE ACTION UPON COMPLETION OF THE FED INVESTIGATION. IT IS SAD THAT WE CANNOT EVEN RELY ON HOME MADE PRODUCTS. *TR

NHTSA ODI 10683500

Feb 7, 2015SteeringSpeed controlElectronic Stability Control (esc)

WHILE DRIVING TO WORK I WAS SIGNALING TO SWITCH LANES FOR MY EXIT OFF THE FREEWAY. BEGAN TO MERGE AND MY STEERING WHEEL LOCKED. LUCKILY IT'S WASN'T FOR LONG AND THE FREEWAY WAS NOT BUSY. HOWEVER THE FACT THAT MY NEWLY PURCHASED VEHICLE HAS A GLITCH IS SADDENING. WHAT'S EVEN WORSE THEIRS NO MAINTENANCE LIGHT OR CHECK ENGINE LIGHT, SOMETHING TO MAKE THE DEALERSHIP BELIEVE THEIR IS A PROBLEM. ONLY A FLASHING LIGHT THAT SAYS CHECK STABILITRACK, TRACTION CONTROL, POWERING STEERING AND AT THE SAME TIME MY ABS SERVICE LIGHT BEGINS TO FLASH. REALLY HOPE CHEVY PUTS OUT A RECALL.. *JS

NHTSA ODI 10681965

Feb 4, 2015Speed controlElectronic Stability Control (esc)Brakes

THIS IS THE SECOND INCIDENT (MARCH 2014 & FEBRUARY 3, 2015 RESULTING IN THE LOSS OF THE POWER/CONTROL WHILE OPERATING THE VEHICLE, BOTH INCIDENTS WERE TERRIFYING. I PURCHASED MY CERTIFIED USED CHEVY CRUZE IN FEBRUARY 2014. IN MARCH/APRIL 2014 IMMEDIATELY AFTER STARTUP (TRAVELING UNDER 10 MPH / APPROX. 60,000 MILES) THE CAR BEGAN EXPERIENCING ELECTRICAL ISSUE; THE DISPLAYS ON THE DASH WOULD FLASH INTERMITTENTLY FOLLOWED BY WARNING LIGHTS (POWER STEERING, BRAKES, TRACTION CONTROL ETC.) AND A COMPLETE LOSS OF POWER TO MY CAR WHILE DRIVING, NO STEERING, NO BRAKES ETC. I FILED A COMPLAINT IN 2014 (NHTSA - NO. 10574169 #14311:SPECIAL COVERAGE ADJUSTMENT NEGATIVE BATTERY CABLE LOOSE. I IMMEDIATELY BROUGHT MY CAR INTO THE DEALERSHIP FOR SERVICING. ULTIMATELY, THE POSITIVE AND NEGATIVE BATTERY TERMINALS WERE REPLACED AND THE SERVICE WAS COVERED UNDER WARRANTY. YESTERDAY, FEBRUARY 3, 2015, I EXPERIENCED A SIMILAR INCIDENT. SHORTLY AFTER STARTING MY CAR (TRAVELING 5MPH / APPROX. 84,000 MILES) THE CAR BEGAN TO SHAKE VIOLENTLY, THE CHECK ENGINE LIGHT TURNED ON AND AGAIN THE CAR BEGAN EXPERIENCING SIMILAR POWER LOSS TO MY CAR WHILE DRIVING. MY CAR WAS TOWED TO THE DEALERSHIP AND THE CAUSE WAS AGAIN IDENTIFIED AS A NEGATIVE BATTERY TERMINAL, A BAD INTAKE/GASKET LEAKING AND A SMALL ENGINE OIL SEEP. THESE ARE SOME OF THE SAME ISSUES IDENTIFIED WITH THE INITIAL INCIDENT IN 2014 WHEN THESE PARTS WERE REPLACED. THIS IS A TERRIFYING SCENARIO AND TO HAVE THE SAME ISSUES OCCUR IN SUCH A SHORT TIME PERIOD AFTER THE PARTS WERE REPLACED IS NOT COMFORTING AND LEAVES ME WITH FEAR THAT THIS COULD OCCUR AGAIN, I DO NOT WANT TO CONTINUE TO TAKE CHANCES WITH THE SAFETY OF THIS VEHICLE. I HOPE THIS IS TAKEN SERIOUSLY AND RESOLVED TO AVOID THIS FROM CONTINUING TO HAPPEN TO MYSELF AND OTHERS IN THE SAME SITUATION AND TO HOPEFULLY AVOID THIS FROM TURNING INTO A SERIOUS AND/OR DEADLY SITUATION. *TR

NHTSA ODI 10681183

Nov 19, 2014Electrical systemSpeed controlEngine

THIS IS A VERY WELL KNOWN PROBLEM WITH CHEVY OWNERS. I HAVE DONE COUNTLESS HOURS OF RESEARCH AND SEEN HUNDREDS OF FORUMS AND ARTICLES RELATED EXACTLY TO THIS SPECIFIC ISSUE. NOW IT HAS TO BE BROUGHT TO THE ATTENTION OF THE FEDERAL GOVERNMENT TO ISSUE A RECALL. I OWN A 1.4L TURBO AUTOMATIC 2LT CHEVY CRUZE 2012. THIS PROBLEM HAS BEEN HAPPENING SINCE THE FIRST YEAR I PURCHASED THE VEHICLE HOWEVER IS GETTING MUCH WORSE. REDUCED ENGINE POWER. THE ENGINE LIGHT COMES ON, A "!" SHOWS UP ON THE SCREEN AND THE CARS SPEED IS REDUCED TO 4 OR 5 MPH WITH IN A MATTER OF SECONDS. THIS HAS HAPPENED TO MYSELF AS WELL AS HUNDREDS OF OTHER PEOPLE FROM WHAT THE INTERNET SAYS. THIS IS VERY UNSAFE ESPECIALLY CONSIDERING SOME PEOPLE HAVE FAMILIES AND DRIVE WITH CHILDREN SUCH AS MYSELF ON HIGHWAY SYSTEMS. I EXPERIENCED THIS WHILE TRYING TO ACCELERATE INTO AN INTERSECTION AND GOT AN IMMEDIATE ENGINE SPEED REDUCTION. THIS COULD HAVE KILLED MY DAUGHTER AND I IF THE VEHICLES IN THE INTERSECTION WERE UNABLE TO STOP IN TIME. PLEASE DO WHAT IS NECESSARY TO GET THIS VEHICLE PART OR ISSUE RECALLED AND OR RECOGNIZED IMMEDIATELY! *TR

NHTSA ODI 10659410

Nov 15, 2014Speed controlEngine

I BOUGHT MY 2012 CHEVY CRUZE IN SEPTEMBER 2014. SINCE I HAVE HAD IT, WHEN DRIVING ANY WHERE, WHEN I PRESS THE GAS PEDAL TO DRIVE, THE CAR SOUNDS LIKE IT REARS UP TO LOUD. I HAVE TO TAKE MY FOOT OFF THE GAS, THEN PRESS GENTLY AND DRIVE SLOW, INORDER FOR THE CAR TO NOT MAKE THAT SOUND. MY CAR IS NOT A STRAIGHT DRIVE, IT IS AUTOMATIC, THEREFORE IT SHOULD NOT BE MAKING THAT SOUND AS IF IT'S IN THE WRONG GEAR. IS THIS GOING TO BE A VERY BAD PROBLEM DOWN THE ROAD? *TR

NHTSA ODI 10655213

Sep 23, 2014Speed control

2012 CHEVY CRUZE ECO 1.4L TURBO HAS ISSUES WITH SERVICE STABILITRAK MESSAGE, SERVICE POWER STEERING, SERVICE TRACTION CONTROL, THESE MESSAGES APPEAR WHILE DRIVING AT HIGHWAY SPEEDS. ACTIVATED USUALLY BE TURN SIGNAL CAR RADIO AND INSTRUMENT CLUSTER SEEMS LIKE IT SHUTS OFF FOR A SECOND TURN SIGNAL BLINKS BUT NO CLICKING NOISE AFTER 2-3 BLINKS THEN CLICKS. AT TIMES WHEN ON CRUISE CONTROL THE STEP ON BRAKES TO SLOW DOWN WOULD ACTIVATE THE ELECTRICAL GLITCH SPEEDING UP AND SLOWING DOWN ALSO BUT NOT AT MUCH. CAR SEEMS LIKE IT HAS A DECREASE IN POWER. MADE AN APPOINTMENT WITH DEALER TO CHECK OUT BUT ITS NOT A RECALL ISSUE. *TR

NHTSA ODI 10638573

Jul 23, 2014Transmission & drivetrainSpeed control

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE PREPARING TO PARK, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE ACCELERATED. THE FAILURE OCCURRED WHILE DRIVING 9 MPH IN A PARKING LOT. THE CLUTCH AND BRAKE PEDALS WERE APPLIED SIMULTANEOUSLY TO STOP THE VEHICLE. THE FAILURE OCCURRED REGULARLY WHEN THE VEHICLE WAS IN SECOND OR THIRD GEAR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 45,000.

NHTSA ODI 10615577

Jul 10, 2014Speed controlEngine

WHEN THE SPEED OF THE CAR STARTS TO REACH 50 MILES A HIGH PITCH SOUND OCCURS. I CANNOT DETERMINED IF IT IS RELATED TO WHEN AIR CONDITIONER IS TURNED ON. THE NOISE WILL DIMINISH WHEN SPEED IS LOWERED TO ABOUT 45 MILES. I CANNOT RECALL IF THIS HAPPENS IN THE COLDER MONTHS BUT IT DOES SEEM TO HAPPEN IN THE SUMMER. *TR

NHTSA ODI 10609510

Jun 22, 2013Electrical systemSpeed control

WHILE DRIVING MY NEW CHEVY CRUZE I HAVE NOTICED THAT ONCE IN A WHILE I WILL GO TO ACCELERATE AND THE CAR WILL NOT GO. I'LL GET TO ABOUT 20MPH AND IT'S LIKE THE CAR DOESN'T KNOW I'M PUSHING THE PEDAL TO ACCELERATE. I CAN TELL THAT IS GETTING GAS AND THAT IT'S NOT THE TRANSMISSION BECAUSE IT DOESN'T MAKE A SOUND. IT JUST STOPS AT ABOUT 20MPH AND DOESN'T GO ANY FURTHER UNTIL I PUT THE PEDAL DOWN FURTHER, DOESN'T GO, THEN A LITTLE MORE THEN IT SUDDENLY ACCELERATES AND JERKS BECAUSE I HAVE THE PEDAL DOWN SO FAR. I'VE SEEN OTHER COMPLAINTS ON THE WEBSITE AND I BELIEVE IT IS DUE TO A FAULTY TSP SENSOR. MY DEALER CANNOT FIND THE ISSUE BECAUSE THEY CAN NOT MAKE IT REOCCUR AND THE CHECK ENGINE LIGHT DOES NOT GO ON. THE LAST INCIDENT THAT HAPPENED WHILE I WAS MERGING ON TO I-55 SOUTH AND AS I WAS MERGING MY CAR WOULD NOT ACCELERATE WITH A LINE OF CARS BEHIND ME AND A LINE OF CARS ON MY LEFT. VERY SCARY. WHEN I ASKED MY DEALER WHAT HAPPENS WHEN I GET INTO AN ACCIDENT BECAUSE OF THIS I WAS JUST TOLD I HOPE THAT DOESN'T HAPPEN AND WHEN IT HAPPENS AGAIN TO BRING IT BACK. *TR

NHTSA ODI 10521186

Nov 16, 2012Speed controlEngine

A SUDDEN ACCELERATION OF THE ENGINE. *TR

NHTSA ODI 10484973

Sep 7, 2012Transmission & drivetrainSpeed control

CAR RESPONDS ERRATICALLY AND UNPREDICTABLY TO PUSH ON ACCELERATOR PEDAL. ON ABOVE DATE IN ATTEMPTING TO BACK UP SLOWLY ACCELERATOR PEDAL WAS PUSHED WITH DELAYED RESPONSE, THEN FOLLOWED BY EXTREME MOTION BACKWARD HITTING FENCE, DAMAGING FENDER. AT OTHER TIMES CAR FAILS TO ACCELERATE OUT OF WAY OF ON-COMING TRAFFIC CAUSING NEAR COLLISIONS WITH LITTLE OR NO RESPONSE TO PEDAL MOVEMENT. THIS HAS HAPPENED SEVERAL TIMES WITH THIS SIX MONTH OLD CAR. MY FRIEND HAS SAME MODEL WITH SAME PROBLEM. AS PER CHEVY SERVICE MANAGER WHO WAS TWICE CONTACTED ON THIS: A) HE TOOK A NEW CRUZE HOME TO DRIVE FOR SEVERAL DAYS TO INVESTIGATE THIS COMPLAINT FROM OTHER CUSTOMERS AND HE HAD THE SAME PROBLEM, B) SAME PROBLEMS ARE BEING REPORTED TO OTHER CHEVY DEALERS IN HOT CLIMATE AREAS OF COUNTRY. CHEVY SERVICE MANAGER SAYS PROBLEM IS KNOW TO GENERAL MOTORS, BUT NO FIX IS AVAILABLE - ALL TESTS ON SEVERAL OTHER NEW CRUZE MODELS BROUGHT IN FOR SERVICE WITH SAME PROBLEM SHOW THAT ALL SYSTEMS AND ELECTRONICS ARE WORKING NORMALLY. HE'S NOT SURE WHAT GENERAL MOTORS WILL DO ABOUT IT. THIS IS APPARENTLY A MAKE/MODEL SPECIFIC PROBLEM THAT IS NOT BEING ADDRESSED AS NO PRO-ACTIVE WARNING INFO HAS BEEN RECEIVED BY US FROM GENERAL MOTORS OR THE CHEVY DEALER. THIS IS DANGEROUS AND NO ONE IS TAKING ANY RESPONSIBILITY. PLEASE INVESTIGATE BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED. THE LACK OF OFFICIAL WARNING FROM GENERAL MOTORS IS MORALLY OUTRAGEOUS!! *TR

NHTSA ODI 10474255

Aug 7, 2012Engine & coolingSpeed control

2012 CHEVROLET CRUZE. CONSUMER WRITES IN REGARDS TO ENGINE SHIELD MODIFICATION *TGW THE CONSUMER STATED AFTER THE RECALL WAS PERFORMED, ALL THE LIGHTS ON THE DASHBOARD ILLUMINATED , POWER WAS REDUCED AND THE WORD ENGINE POWER REDUCED APPEARED ILLUMINATED AS WELL. THE CONSUMER TOOK THE VEHICLE BACK TO THE DEALER. AFTER CHECKING ALL THE WIRING NEAR THE LOCATIONS OF THE CUTS OF THE SHIELD, THE DEALER TESTED OTHER POSSIBILITIES AND INFORMED THE CONSUMER, THAT CAUSE WAS A BAD POTENTIOMETER ON THE GAS THROTTLE.

NHTSA ODI 10469806

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How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2012 Chevrolet Cruze Limited verdict →