What 864 owners told NHTSA about the 2012 Chevrolet Cruze Limited

WHILE DRIVING MY 012 CHEVY CRUZE, A MESSAGE CAME UP STATING 'SERVICE STABILITRAK' AND THE RADIO SHUTS OFF AND TURNS BACK ON RANDOMLY. ALSO, WHEN AT A COMPLETE STOP, THE AC WILL STOP BLOWING AND THEN PICK BACK UP.

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CAR WHEN IN PARK WITH PARKING BREAK AND IDILING IN NEUTRAL. THE STEERING WHEEL WILL JERK, THE SPEEDOMETER WILL SPIKE AT MAX SPEED AND DOORS WILL LOCK AND ALL DASH LIGHTS FLASH ON. WHILE DRIVING DOWN THE ROAD BETWEEN 25 TO 45 MPH THE RADIO WILL TURN ITSELF OFF AND THEN BACK ON FOR NO REASON. ALSO WHILE TURNING AT SLOW SPEED, CAR WILL RESET ITSELF. AS IN IT WILL LOSE ALL POWER TO THE POWER STEERING, AC, RADIO, EVERYTHING AND YOU WILL HAVE TO RESTART THE CAR. NOT SAFE AT ALL WHEN DRIVING IN TRAFFIC.

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VEHICLE WOULD NOT START COULD NOT OPEN CAR BUT THE DASH LIGHT WERE ON & ONCE INSIDE THE WINDOW WOULD GO UP & AND DOWN. HAVE CHANGED BATTERY BUT STILL NOT WORKING.

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COMPLETE LOSS OF BRAKING ASSIST ON 6/20/2017. TIME: APPROX. 10 AM. WEATHER CONDITIONS: SUNNY, 80 DEG F. SPEED: UNDER 5MPH. WHILE MANEUVERING OUT OF A TIGHT PARKING PLACE (REVERSE THEN FORWARD), THE CAR HAD A SUDDEN COMPLETE LOSS OF BRAKING ASSIST. THIS REQUIRED A VERY HIGH AMOUNT OF FORCE TO STOP THE VEHICLE. AT FIRST, I THOUGHT THE ENGINE HAD DIED. HOWEVER, IT HAD NOT. AFTER REVERSING TO COMPLETE THE MANEUVER, THE BRAKE ASSIST RETURNED TO NORMAL.

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WHEN TRYING TO START MY CAR IT SOUNDS LIKE WANTS TO TURN OVER BUT IT DOES'T ,EVERYTHING RESET ON MY DASHBOARD,AFTER WAITING FOR A WHILE IT STARTS BACK UP

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WHEN PUTTING MY 2012 CHEVY CRUZE INTO REVERSE TO BACK UP, THE BRAKES DO NOT SEEM TO WORK PROPERLY - THE CAR DOES NOT STOP UNTIL I PRESS ON THE BRAKE VERY HARD. THIS HAS BEEN HAPPENING MORE OFTEN NOW THEN BEFORE - ALMOST EVERY TIME IN CAR, MAKING DRIVING/PARKING BACKING OUT OF PARKING LOT, VERY UNNERVING. THIS IS ON LEVEL GRADE - NOT ON A HILL. I'VE ALSO NEED ON-LINE THIS WAS PART OF A MAJOR RECALL, BUT WHEN CONTACTED CHEVROLET HQ, THEY SAID THAT THIS WAS NOT AN ISSUE FOR MY VIN. I'M SURE THEY WOULD CHANGE THEIR MIND JUST SITTING IN MY CAR ONCE. THIS SHOULD BE CORRECTED BY CHEVROLET AT NO COST - AND/OR BE PART OF THE RECALL.

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TAKES NA LONG TIME TO TAKE OFF. THE CAR JERKS A LOT AND THE STEERING WHEEL GETS STUCK..

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TIRES LIGHT ALL THE TIME, OVERHEATING ALL THE TIME SPEND 100 OF DOLLAR ON ANTI-FREEZE COOLANT RAN IN OVERFLOW TANK SPENT OVER $769.00 0N PEOPLE GIVING FALSE REPORT ON WHAT WRONG WITH VEHICLE. I TRIED TO FILE FOR BANKRUPTY BUT WASN'T SUCCESSFUL DUE LOW INCOME. STOP ON CITY STREET.

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TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED COOLANT ON THE GROUND. THE CONTACT'S WIFE ALSO NOTED SMOKE EMITTING FROM THE VEHICLE WHILE THE ENGINE WAS RUNNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE WATER OUTLET WAS LEAKING COOLANT OUT OF THE ENGINE ONTO THE TRANSMISSION. THE CONTACT REPAIRED THE VEHICLE HIMSELF. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO FILE A COMPLAINT WITH NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

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5 CAM SHAFT COVERS REPLACED, DUE TO INTERNAL PCV FAILURE... ALSO CAUSES DIPSTICK TO POP OUT, SPRAYING OIL THROUGH ENGINE BAY... HUNDREDS OF COMPLAINTS ON INTERNET FORUMS ABOUT THIS PROBLEM

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TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE OPERATING THE VEHICLE, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE HESITATED WHEN CHANGING GEARS. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000.

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2012 CHEVROLET CRUZE. CONSUMER WRITES IN REGARDS TO WATER PUMP LEAKAGE. *LD THE CONSUMER STATED THE WATER PUMP WAS REPAIRED AND BEGAN TO LEAK AGAIN THE SAME DAY *JS

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TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL STIFFENED AND THE VEHICLE WOULD NOT STOP WHEN PROMPTED. IN ADDITION, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS DIAGNOSED AS HAVING A FAULTY ELECTRONIC BRAKE ASSIST. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000.

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TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT THE ENGINE OIL WAS BURNING AND CAUSED AN ODOR TO EMIT FROM THE VENTS OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER ON THREE OCCASIONS WHERE THE TURBO RETURN LINE WAS REPLACED EACH TIME, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO CONFIRMED THAT THE ENGINE OIL WAS LEAKING ON THE ENGINE, THE CATALYTIC CONVERTER, AND OTHER HOT SURFACES. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE PCP COVER WAS REPLACED ALONG WITH OTHER UNKNOWN REPAIRS, BUT THE FAILURE PERSISTED. THE CONTACT MENTIONED THAT WHEN THE AIR CONDITIONER WAS ACTIVATED, THE CONTACT SMELLED THE ODOR OF BURNING ENGINE OIL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND OPENED CASE NUMBER: 8/284/0793442. THE APPROXIMATE FAILURE MILEAGE WAS 50,660..UPDATED 08/23/17 *BF *CN

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TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHENEVER THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE EXPERIENCED THE FAILURE FOR APPROXIMATELY 30 DAYS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT THE VIN WAS NOT INCLUDED IN AN AIR BAG RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

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THERE ARE INTERMITTENT ELECTRICAL ISSUES IN THIS VEHICLE, THE RADIO SHUTS ON AND OFF WHILE DRIVING AND THE TURN SIGNALS HAVE NO SOUND ALONG WITH NO SOUND FROM THE REVERSE SENSORS. DEALERSHIP IS NOT ABLE TO IDENTIFY THE PROBLEM.

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WINDSHIELD WIPER TRANSMISSION (LINKAGE) FAILED DURING OPERATION OF VEHICLE DURING A RAIN STORM, CAUSING THE DRIVER'S SIDE WIPER TO STOP WORKING AND VISABILITY TO BE COMPROMISED AT HIGH SPEED.

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I LOSE BRAKING POWER IN HOT WEATHER CONDITIONS WHEN MY VEHICLE IS IN REVERSE. THIS IS THE SAME ISSUE RECALL 13V360000 WAS SUPPOSED TO FIX.

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TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE STARTING THE VEHICLE, THE TRUNK OPENED AND THE HAZARD LIGHTS ACTIVATED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 63,278.

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I OWN AND DRIVE A 2012 CHEVY CRUZE LS. I AM 87 YRS. YOUNG AND FORTUNATELY ABLE TO DRIVE BACK & FORTH FROM NY TO FLA. WITH THE ASSISTANCE OF AUTO TRAIN IN VA. FOR THE LONGEST TIME I HAVE FOUND THAT AFTER ON THE ROAD FOR A SHORT WHILE, I WOULD SMELL RUBBER/FUEL BURNING AND BLAMING IT ON A TRUCK OR VEHICLE AHEAD OF ME OF ENGINE PROBLEMS, THEREFORE I WOULD CLOSE THE CABIN VENT, FORGET ABOUT IT, WHICH WAS A ROUTINE EVENT...THEN MY SON DROVE MY CAR AND HE EXPERIENCED THE SAME ISSUE.. NOW, AFTER A SHORT DRIVE, A MILE OR SO, THAT SMELL COMES THRU THE VENTS WHETHER OR NOT THE HEATER OR A/C IS ON. I'VE GONE TO A LOCAL DEALERSHIP (MANFREDI CHEVY DEALERSHIP OF STATEN ISLAND, NY) & THEIR MECHANIC DIDN'T DETECT A SMELL BUT BLAME IT ON SOMETHING ELSE LIKE A CLOGGED A/C VENT AND CHARGED ME BIG MONEY. THEIR MECHANIC DIDN'T TRY TO DUPLICATE THE PROBLEM. I AM NOT STUPID OR SENILE. MY NEIGHBOR AND OTHERS CAN SMELL THE 'BURNING RUBBER' SMELL ESPECIALLY WHEN USING THE HEATER, WHICH I'VE HAD TO USE ONLY IN EXTREME COLD WEATHER WITH THE VENTS CLOSED. MY FEAR IS AN ENGINE FIRE. I HAVE CALLED & EMAILED GM AND ACCORDING TO THE VIN #, THERE IS NO ISSUE FOR A RECALL WITH THAT CRITERIA, ETC. YET, I GO ON LINE AND THERE ARE THOUSANDS OF OTHER OWNERS WITH THE SAME MODEL & YEAR THAT HAVE THE SAME ISSUE. SOME FLUID IS LEAKING ON A HOT ENGINE AND BURNING CREATING THE SMELL. MY CHILDREN HAVE DONE SOME RESEARCH AND HAVE COME UP WITH THE SAME COMPLAINTS AND GM DENYING THERE'S A PROBLEM. I ONLY HAVE 15,000 PLUS MILES ON THAT ENGINE...STILL LIKE NEW. I HOPE TO KEEP AND DRIVE IT FOR AS LONG AS GOD LETS ME. I HAVE 11 GRANDCHILDREN & 7 GREAT GRANDCHILDREN...AND ONE OF THEM WILL INHERIT THIS CAR. I'D APPRECIATE ANY ASSISTANCE OR INFO ON MY ISSUE. THANK YOU

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TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. IN ADDITION, THE VEHICLE STALLED AND WOULD NOT RESTART UNTIL FIVE MINUTES LATER. ON ANOTHER OCCASION, THE VEHICLE STALLED AND RESTARTED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY AND THAT THERE WERE NO OPEN RECALLS. THE CONTACT WOULD HAVE TO PAY FOR THE DIAGNOSTIC AND REPAIR COSTS. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.

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I BELIEVE THE GM RECALL 25302 ON CHEVROLET EQUINOX VEHICLES SHOULD BE EXPANDED TO INCLUDE THE CRUZE MODEL. I OWN EACH OF THESE MODELS AND HAVE NOT HAD AN ISSUE YET ON THE EQUINOX, BUT THE CRUZE HAD TO HAVE WIPER BALL JOINT REPLACEMENT THAT IS EXPLAINED IN THIS EXISTING RECALL. PLEASE CONSIDER EXPANDING THIS RECALL TO INCLUDE ALL MODULES OF CHEVROLET THAT UTILIZE THIS SAME WIPER BALL JOINT BECAUSE THIS DESIGN FAULT EXISTS ON THE CRUZE MODEL AS WELL. MY CRUZE WAS FIXED AT A GARAGE THAT IS NOT CHEVROLET DEALER AFFILIATED, SO I'M NOT SURE HOW THE NHTSA TRACKS THESE TYPES OF ISSUES. THE ISSUE WITH THE CRUZE WAS THAT THE PASSENGER SIDE WIPER BLADE WAS NO LONGER MOVING, THE BALL JOINT WAS BROKEN AND NO LONGER FUNCTIONING AND HAD TO BE REPLACED.

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DRIVING A N 80WEST AT 65MPH, LIGHT COMES ON AND SAYS TRANSMISSION HOT/IDLE ENGINE I PULLED AND LET CAR COOL FOR 30 MINUTES. LIGHT GOES OFF AND I PROCEEDED TO DRIVE AGAIN. AFTER DRIVING ABOUT 15 MINUTES, CAR STARTED ACCELERATE AT A FAST PACE. I PULLED OVER TO SHOULDER AGAIN AND AND WAS TOWED TO GRAY CHEVROLET IN STROUDSBURG, PA. THEY TRIED TO DIAGNOSE PROBLEM BUT SAYS IT NEVER HAPPENED WHEN THEY DROVE THE CAR. I NOW HAVE TO NOW DRIVE MY CAR HOME NIT KNOWING WHAT HAPPENED TO THE CAR AND IF ITS GOING TO DO IT AGAIN. THEY GAVE ME A LOT OF REASONS WHAT IT COULD BE BUT COULDNT PROVE IT. SO IT WAS RELEASED BACK TO ME.

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IN MOTION, AFTER ROUGHLY 50-100 FEET, THERE IS A SINGLE "TWANG" SOUND UNDERNEATH THE FRAME. I DON'T KNOW WHAT IT IS, BUT I CALLED GM, BUT THEY NEVER HEARD OF SUCH AN INCIDENT...I'M NOT COMPLAINING, I'M JUST NOTIFYING NHSTA... ON THE "CALENDAR" SECTION OF THE WEBPAGE, IT ASKS, "WHEN DID THIS HAPPEN?" I PUT IN TODAY, BUT IT HAPPENS EVERY TIME THAT I DRIVE THE CAR (IT'S A GOOD CAR; I JUST WANT TO KNOW IF THERE IS SOMETHING LOOSE, OR SOMETHING ELSE...)

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MY VEHICLE HAS 51000 MILES ON IT. IN THE LAST 1 MONTH I HAVE HAD 4 DIFFERENT INCIDENTS INVOLVING THE SERVICE STABLIK CAUSING REDUCED POWER AND CHECK ENGINE LIGHTS TO COME ON. JUST ONCE I WAS ABLE TO RETRIEVE A CODE P-2132 INDICATING TO HAVE THE TROTTLE BODY SENSOR REPLACED WHICH I DID FROM A CHEVY DEALERSHIP. IN THE LAST 2 WEEKS SINCE THEREPAIR, THIS HAS HAPPENED TO ME 2 MORE TIMES, ONLY TO HAVE THE DEALERSHIP TELL ME THEY ARE UNABLE TO RETRIEVE CODES TO DIAGNOIS THE PROBLEM. I HAVE BEEN FORTUNATE THAT THE REDUCE POWER HAS BEEN HAPPENING EARLY IN MY TRIPS. WHETHER PULLING OUT FROM A PARKED SPOT, OR JUST RECENTLY CROSSING AND INTERSECTION WERE I WAS THE 1ST CAR AND ABLE TO COAST INTO A SAFE AREA. MY CAR IS CURRENTLY AT THE DEALERSHIP FOR THE 2ND TIME IN 2 DAYS. I DO NOT FEEL SAFE DRIVING THIS VEHICLE I AM AFRAID I AM GOING TO GET REAR ENDED. I AM SCHEDULE TO MOVE OUT OF STATE IN LESS THAN A MONTH, AND CURRENTLY HAVE NO WAY OF GETTING THERE.

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