What 864 owners told NHTSA about the 2012 Chevrolet Cruze Limited

2012 CRUZE LT. THE THIRD TURBO WAS INSTALLED 2 DAYS BEFORE EXTENDED WARRANTY EXPIRED. IT HAS 56668 MILES NOW. I SPENT 4 HOURS PUTTING GLUE PUTTY IN THE CRACKS ON THE BOTTOM INTAKE MANIFOLD, TO PLENUM JUNCTION CORNERS OF CYLINDERS 2 AND 4 BECAUSE OF THE GM PLASTIC [XXX], CURING THE LOW BOOST AND LEAN MIXTURE CODES AT IDLE, ON EASTER. THE FIRST MONTH I HAD THE CAR THE TRANSMISSION WOULD START IN FIRST SKIP SECOND GEAR REV UP THEN CHIRP THE TIRES UNTIL IT WARMED UP, AND WAS FIXED BY A PROGRAM CHANGE TO A LESSER VERSION AND NOW AT THE HIGHER MILEAGE IT WAITS BEFORE IT ENGAGES FIRST AT ALL. ANOTHER NEAT THING IS TO TURN LEFT AT 5MPH HARD AND FEEL THE CAR DO A JIG TO THE RIGHT FOR AN INSTANT BEFORE CONTINUING ON WITH THE TURN. LASTLY, THE WATER PUMP WAS REPLACED ALONG WITH A CRACKED WATER OUTLET BUT NOT THE ROTTED RECIRCULATION OVERFLOW HOSE THAT BROKE AT 4 AM TO MY FISHING HOLE IN SEPTEMBER. I CAN SAY THAT THE 2017 CRUZE MUST BE BETTER BECAUSE THE DUMDUMS PAID BY THE GM INSURANCE COMPANY TO CHANGE OIL PUT MORE NEW OIL IN THE MOTOR WITHOUT DRAINING IT FIRST. NO SERIOUS ISSUES FOR A WHOLE WEEK I MIGHT BE ABLE TO DRIVE IT BY MAY IT'S BEEN 5 MONTHS SINCE THEN. FYI THE DEALERSHIP WHO PERFORMED THIS FANCY WORK IS NOT IN RIVERTON EITHER.

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OVERHEATING. LOUD NOISE IN ENGINE WITH LOSS OF POWER THAT WE DETERMINED TO BE THE TURBO. CARS BREAKS HAVE BEEN CHANGED SEVERAL TIMES SINCE PURCHASE. CONSISTENT WARNING LIGHTS ON DASH. THE CAR HAS A VERY LOUD RATTLING SOUND WHEN DRIVING. IT ISN'T AS LOUND WHEN SITTING STILL AT A REDLIGHT.

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AS I WAS DRIVING MY RADIO STARTED GOING ON AND OFF THEN CAR COMPLETELY SHUT OFF STEERING WHILE WENT STIFF TO THE LEFT AND LOCKED AS I WAS ON THE ROAD SCARED THE LIVING SPIRIT OUT OF ME WAS THE SCARIEST EXPERIENCES LUCKLY I WAS ALONE WITHOUT MY KIDS BECAUSE THAT COULD OF BEEN A FATAL ACCIDENT. IN WAS VERY LUCKY IT WAS NOT A BUSY MORNING THE FIRST TIME IT HAPPEN AND I WAS ABLE TO KEEP TO LEFT UNTIL CAR CAME TO A STOP AT THE CURVE. THIS HAS HAPPEN TO ME MORE THAN ONCE THAT I STOPPED DRIVING CAR STOPPED PAYING IT BECAUSE IT WAS A LEMON SO MANY THINGS WENT WRONG 3MNTHS AFTER BUYING CAR AT USED DEALERS I FELT CHEATED AND STUCK I EVEN LOST MY JOB BECAUSE I WASNT ABLE TO GET TO WORK ON TIME OR AT ALL AT TIMES BECAUSE OF CAR PROBLEMS

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THREE TRANSMISSION FAILURES IN 5-1/2 YEARS, WITH TOTAL MILEAGE APPROXIMATELY 45,000..ALL THREE FAILURES OCCURRED ON INTERSTATES, RESULTING IN LOSS OF POWER & DRIVABILITY CAUSING IMMEDIATE AND SEVERE DANGER OF HIGH-SPEED COLLISION FORM OTHER TRAFFIC. FIRST FAILURE IN APRIL 2013 AFTER 6 MONTHS OF OWNERSHIP, UNDER 1,500 MILES. CLUTCH PLATE DISINTEGRATED. PROBLEM WAS DETERMINED TO BE A FACTORY DEFECT OF THE TRANSMISSIOM; CAR WAS REPAIRED BY GM (NOT REPLACED). IN MAY 2014 COMPLAINED TO DEALER (HAWK CHEVROLET OF BRIDGEVIEW) OF PROBLEMS WITH CLUTCH - THAT IT WAS FALLING TO THE FLOOR, THERE WAS DIFFICULTY SHIFTING. DEALER CLAIMED TO BE UNABLE TO FIND ANY PROBLEM. COMPLAIMED OF SAME PROBLEM IN OCTOBER 2014 (GM CASE 71-1379518666); AGAIN DEALER "UNABLE TO FIND A PROBLEM". 2ND FAILURE OCCURRED AUGUST 2015; CLUTCH PLATE WAS STUCK TO TRANSAXLE. MILEAGE WAS 14,500. GM CASE #8-1545250753. GM TRIED TO ATTRIBUTE FAILURE TO "NORMAL WEAR". ULTIMATE COVERED THE REPAIR BUT REFUSED TO ADMIT ANY DEFECT. 3RD FAILURE OCCURRED MARCH 9, 2018. AGAIN, CLUTCH PEDAL FELL TO FLOOR AND CAR BECAME UNDRIVABLE. CAR WAS TOWED TO DEALER. GM CASE #8-4000371239.

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2012 CHEVROLET CRUZ. CONSUMER WRITES IN REGARDS TO BRAKES MALFUNCTIONING WHEN TRYING TO STOP VEHICLE. *LD THE CONSUMER STATED IT WAS DISCOVERED THAT A BRAKE VACUUM MICRO SWITCH MALFUNCTIONED. THE VEHICLE WAS REPAIRED AND THE FAILURE RECURRED. *JS

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WHILE DRIVING THE RADIO AND OTHER INTERIOR LIGHTS STARTED FLASHING ON AND OFF. NOW ALONG WITH THAT THE CHECK ENGINE LIGHT IS ON, THE SERVICE STABILTRAC IS ON AND IT WILL LOOSE STEERING ASSIST AT TIMES. TODAY IT STARTED DYING WHEN TAKING OFF AND AT INTERSECTIONS.I HAVE SPOKEN TO A FEW DIFFRENT TECHS AND A COUPLE DIFFRENT SHOPS ON THIS MATTER AND NOBODY HAS ANY ANSWERS AS TO WHAT IT IS THEY ALL HAVE SAID THAT THEY HAVE SEVERAL DOING THE SAME THING AND CAN NOT FIGURE THEM OUT.

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I HAVE A VERY IMPORTANT ISSUE I HAVE REGARDING THE 2012 CHEVY CRUZE I BOUGHT ON APRIL 26TH, 2015 WITH APPROXIMATELY 29,000 MILES ON IT. IT WAS PURCHASED THROUGH CARMAX. AS OF THIS TIME MY CAR HAS 60,000 MILES ON IT. ON SUNDAY, FEBRUARY 18TH WHILE I WAS DRIVING THE CAR ON A MAJOR HIGHWAY SUDDENLY, I COULD NOT ACCELERATE FASTER THAN 25MPH, THE CHECK ENGINE LIGHT CAME ON, AND THE 'D' FOR DRIVE STARTED FLASHING AT ME. IT TURNS OUT THAT I NEEDED A NEW TRANSMISSION.

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THE CAR WAS MOVING DOWN THE ROAD, AND ALL OF A SUDDEN, THE ENGINE LIGHT CAME ON, 'AC OFF DUE TO HIGH ENGINE TEMPERATURE'- FANS KICKED ON AND RAN NON STOP. COOLANT WAS ADDED IMMEDIATELY ONLY TO FIND OUT THAT THE HEAD CRACKED- THE COOLANT WAS RUNNING INTO THE OIL. THIS CAR WAS NOT VERY OLD AND IT FOR NO REASON SHOULD HAVE CRACKED. I THINK IT IS IN RELATION TO RECALL CAMPAIGN 12081.

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INTERIOR DOOR HANDLES PEELING

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SINCE NOVEMBER 2016 AT 56,000 MILES THE CAR HAS BEEN CONSTANTLY OVERHEATING. THE ENGINE COOLANT FLANGE, WATER PUMP, AND THERMOSTAT HAVE BEEN REPLACED 2XS. WHEN THIS HAPPENS THE CAR FLASHES SPORADIC MESSAGES SUCH AS A/C OFF HIGH ENGINE HEAT, SERVICE STABILITRAK, CHANGE OIL, ETC. THE CAR ALSO HAS STARTED LEAKING OIL. FINALLY ON FEBRUARY 10TH, 2018 THE CAR HAD THESE SAME ISSUES AGAIN AND THIS TIME THE ENGINE WENT ENTIRELY. THE CAR HAD TOTAL ENGINE FAILURE AT 83,500 MILES AND NOW REQUIRES A NEW ENGINE. THIS IS THE WORST CAR I HAVE EVER OWNED AND I WOULD NEVER RECOMMEND IT TO ANYONE. UPON GOING ONLINE EVERYONE HAS THESE SAME EXACT ISSUES SO I HAVE NO IDEA WHY MASSIVE RECALLS HAVE NOT BEEN MADE.

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TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 10 MPH, THE ENGINE POWER REDUCED WARNING INDICATOR ILLUMINATED AND THE VEHICLE FAILED TO ACCELERATE. A LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ONCE. THE MANUFACTURER WAS CONTACT AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS ON THE VEHICLE AS WELL AS REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. THE VIN WAS NOT AVAILABLE.

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WHEN YOU TURN THE DIAL TO USE THE WIPERS. IT DOES NOT WORK. YOU CAN PUSH IT, TO SPRAY THE WIPER FLUID, BUT THE WIPERS DONT MOVE. MY VECHILE ONLY HAS 51000 MILES ON IT.

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THE TRANSMISSION WILL NOT HOLD THE CAR IT WILL ROLL BACKWARD WHEN ON AN SLIGHT INCLINE. WHILE ON MY WAY TO WORK I WAS SLOWING TO CROSS A SET OF TRAIN TRACKS ON A STATE HIGHWAY IN A SMALL TOWN AND THE TRANSMISSION WENT COMPLETELY OUT. LUCKILY I WAS ABLE TO GET OFF THE TRACKS. I AM UNSURE OF THE NAME OF THE PART THAT IS BROKEN. AFTER TALKING TO MANY MANY TRANSMISSION SPECIALISTS I HAVE FOUND THAT THIS HAPPENS VERY FREQUENTLY. IT SEEMS THE EXACT SAME THING THAT RECALL 14234 WAS ISSUED FOR HAS ALSO EFFECTED THE CRUZE. I DID HAVE TO HAVE THE CAR TOWED HOME.

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WITH HEATER AND FAN ON, NAUSEATING ODOR IS EMITTED FROM THE VENTS. THE ODOR SMELLS LIKE ANTI-FREEZE. THIS ODOR CANNOT BE SAFE TO BE INHALING.

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HVAC DOOR ACTUATOR DOES NOT OPERATE CORRECTLY. CAR WILL NOT BLOW AIR ON TO THE WINDSHIELD TO DEFROST THE WINDOW. RESULTS IN POOR TO NO VISIBILITY WHILE DRIVING DUE TO INTERIOR FOG ON THE WINDOWS AND SPRAY FROM OTHER TRAFFIC FREEZING TO THE WINDSHIELD.

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AT 45K MILES HAD GAS CAP MESSAGE A COUPLE OF TIMES. THEN THE CHECK ENGINE LIGHT CAME ON. TOOK IT TO DEALER AND THEY STATED THAT IT WAS EXHAUST MANIFOLD WHICH WAS $1000. I FEEL AT 45K (RURAL TOWN DRIVING) THERE MUST HAVE BEEN SOME DEFECT FOR THIS TO HAPPEN. DOES ANYONE KNOW OF ANY MANUFACTURE PROBLEMS WITH THE MANIFOLD ON CHEVY CRUZE 2012. ALSO HAD PROBLEMS WITH VEHICLE TRYING TO DIE RIGHT BEFORE TAKING IT TO DEALER.

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ALL HVAC FUNCTIONS WORKING EXCEPT DEFROSTER (WINDSHIELD) NOT FUNCTIONING. SNOW AND ICE WON'T THAW

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MY CARS OVER HEATING SIGNAL COMES ON AND TELLS ME TO SHUT OFF THE CAR ALL THE TIME WHILE DRIVING, ALSO THE POWER STEERING LOCKS UP WHILE TURNING.

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CAR RANDOMLY DISPLAYING SERVICE STABILITRAX AND DASHBOARD LIGHTS FLASH RADIO TURNS ON AND OFF. SEEMS TO HAPPEN MORE AT STOPS BUT SOMETIMES WHEN MOVING ALSO. STARTED WITH RADIO TURNING ON AND OFF ONLY BUT NOW INCLUDES THE OTHER ALSO. THIS HAS BEEN AN ISSUE FOR ABOUT A MONTH.

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WHILE DRIVING, ON AT LEAST FOUR OCCASIONS, I HAVE LOST POWER COMPLETELY, CAUSING ALL ELECTRICAL FUNCTIONINGS TO STOP, MAKING ME LOSE ABILITY TO ACCELERATE, CAUSING MY LIGHTS TO SHUT OFF, AND ALL OTHER FUNCTIONALITIES OF THE CAR, BESIDES STEERING AND USING INERTIA, RESULTING IN PULLING OVER WITHOUT ENDANGERING MYSELF OR OTHER DRIVERS. THERE ALSO SEEMS TO BE A SKIPPING OR JUMPING INVOLVING THE FUEL INJECTION WHEN ACCELERATING, WHICH MAKES SPEED REGULATION IRREGULAR, SPORADIC, AND DOES NOT ALLOW THE DRIVER TO MAKE ACCURATE JUDGEMENTS ON THE CARS CAPABILITIES CONCERNING TIMING AND DISTANCE TO OTHER DRIVERS. RECENTLY, I WAS IN MOTION DRIVING THROUGH CHATANOOGA, TN, WHERE IT IS MOUNTAINOUS AND HAS STEEP HILLS, DURING NIGHTTIME, SO VISIBILITY WAS LESSENED, AND DANGER, DUE TO THE TYPE OF ROAD IT WAS, WAS INCREASED. WHILE GOING DOWNHILL, LUCKILY, WITH OTHER CARS AROUND ME TRAVELING AT 70 MPH, MY CAR JUST SHUT OFF, COMPLETELY. I LOST THE ABILITY TO ACCELERATE, MY LIGHTS SHUT OFF, ALMOST CAUSING AN ACCIDENT WITH THE CARS AROUND ME. LUCKILY, I PULLED ONTO THE SHOULDER WITHOUT ANY DAMAGES. THIS HAPPENED AGAIN, ABOUT TWO MONTHS AGO, AT A STOP LIGHT. I BEGAN TO ACCELERATE, AND IN THE MIDDLE OF THE INTERSECTION, MY CAR SHUT OFF, I HAD TO COAST OFF OF THE ROAD, LOST ALL ACCELERATION, AND AGAIN ALMOST WAS INVOLVED IN AN ACCIDENT.

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MY WINDSHIELD WIPERS HAD STOPPED WORKING COMPLETELY NO MOVEMENT AT ALL, THEY WERE MAKING A NOISE WHENEVER YOU TOGGLED THE WIPER CONTROL INSIDE THE CAR. SO I MAD AN APPOINTMENT FOR JAN 5TH, 2018 SO THAT IT COULD BE LOOKED AT AND FIXED. THEY TOLD ME THAT IT WAS MY WINDSHIELD WIPERS TRANSMISSION THAT NEEDED TO BE REPLACED. IN WHICH I KNEW I HAD BEEN RESEARCHING BEFORE HAND NEEDED TO BE SURE . AUTO SHOP TOLD ME THAT IT WOULD BE $149 FOR THE PART THAT I WOULD BE RESPONSIBLE FOR, AND THEY WOULD TAKE CARE OF THE LABOR AND, THEN SHE SAID NO IT WOULD BE $74.00 FOR PART AND I TOLD THEM TO GO AHEAD. THEY SAID THEY NEEDED TO ORDER THE PART AND IT MAY NOT BE THERE THAT DAY. SO I THEN MADE AN APPOINTMENT WITH THEM MONDAY JANUARY 8,2018 WHEN THEY WERE SUPPOSED TO HAVE THE PART DROPPED MY CAR OFF ON THAT SUNDAY JANUARY 7,2018 AND THEY CALLED ME MONDAY@9:30 TELLING ME MY CAR WAS READY SO I PICKED IT UP AFTER WORK.. SKIP FORWARD TO FRIDAY JANUARY 12,2018 I GET READY TO LEAVE FOR WORK AND GO OUTSIDE I CLEAR MY CAR OFF AND MY WINDSHIELD WIPERS AREN'T WORKING.. I SPRAY DE-ICER ON THEM PUT MY DEFROST ON REMOVE ICE AND ALL AND THEY ARE NOT WORKING... IT HAS ONLY BEEN 3 DAYS THAT I'VE HAD MY WINDSHIELD WIPERS TRANSMISSION REPAIRED AND I'M STILL HAVING THIS SAME ISSUE.... I NEED ANSWERS.

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MY HUSBAND HAS REALIZED THAT MY CAR IS LEAKING OIL AND HE CAN NOT FIND WHERE IT IS COMING FROM DUE TO THE COLD WEATHER. HE WAS CHANGING THE OIL WHEN HE FOUND THIS.

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I WAS DRIVING IN A RAINSTORM AND ALL OF A SUDDEN MY WINDSHEILD WIPERS STOPPED WORKING THIS IS EXTREMELY DANGEROUS AND I HAVE READ OTHER COMPLAINTS ABOUT THIS HAPPENING TO PEOPLE!!!

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"TAKATA RECALL" I AM THE OWNER OF A 2012 CHEVY CRUZE AND IT ONLY HAS 44,000 MILES THIS IN WHICH THE TRANSMISSION HAS WENT OUT. IT STARTED OF DOWN SHIFTING HARD WHEN TAKING OFF AND JERKING. AS I SEARCHED ONLINE I FOUND THAT THIS IS A COMMON PROBLEM IN THESE CARS

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THE "CHECK ENGINE" LIGHT CAME ON ONE EVENING AND WITH A MESSAGE TO SERVICE THE STABILTRACK. I DID GET THE CAR HOME. NEXT MORNING, STARTED THE CAR, WAS STOPPED AT AN INTERSECTION NEAR MY HOME WHEN THE ENGINE LOST POWER IN THE MIDDLE OF THE INTERSECTION. WAS ABLE TO GET THE CAR HOME BY TURNING IT OFF AND RESTARTING IT, BUT IN TRYING TO DRIVE THE CAR TO THE REPAIR SHOP, WAS NOT ABLE TO GET ANY ACCELERATION AND HAD TO HAVE THE CAR TOWED FROM MY DRIVEWAY. DIAGNOSTICS REVEALED THE THROTTLE BODY HAD TO BE REPLACED AND THE SENSOR CLEARED. WAS TOLD BY MY MECHANIC THAT THERE IS A SERVICE BULLETIN OUT FOR THIS ISSUE FROM GM. THIS IS A CAR WITH 41,000 MILES ON IT.

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