What 145 owners told NHTSA about the 2012 Chevrolet Captiva

AFTER DRIVING AND PARKING, THE VEHICLE AT THE STORE. THE VEHICLE CONSTANTLY LOOSES ALL POWER AND WILL NOT START AND THERE ARE NO WARNING SIGNS. KEYS WILL LOCK IN THE IGNITION, REMOTE START DEPROGRAMS, THE CAR HAS NO POWER. POSITIVE BATTERY CABLE IS EXTREMELY HOT AND SECOND-DEGREE BURNS ARE ON HAND WHEN TOUCHED. REPLACED BATTERY, POSITIVE BATTERY CABLE, AND 1 WEEK LATER THE PROBLEM STARTED AGAIN. NO PROBLEM WITH THE STARTER, ALTERNATOR. NO LOOSE WIRES AND THERE IS NO ELECTRICAL SHORTAGE. RESEARCHED THE PROBLEM ON THE INTERNET AND THIS APPEARS TO BE A COMMON PROBLEM WITH THIS TYPE OF VEHICLE. THE BATTERY WILL NOT CHARGE FROM A JUMP. NO POWER TO THE CAR AND YOU ARE STRANDED FOR HOURS WAITING FOR THE POSITIVE BATTERY CABLE TO COOL DOWN. AFTER HOURS OF WAITING THE CAR STARTS UP WITH NO PROBLEM, BUT WILL DO THE SAME THING AGAIN WHEN TURNED OFF. NOTHING IS LEFT ON TO DRAIN THE POWER FROM THE CAR. THIS IS HAPPENING CONSTANTLY AFTER DRIVING. *TR

NHTSA ODI 11326400

TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA. WHILE MAKING A RIGHT TURN AT 30 MPH, ALL THE LIGHTS ON THE INSTRUMENT CLUSTER ILLUMINATED. IN ADDITION, THE RADIO AND THE HEATING SYSTEM FAILED TO FUNCTION AS TEMPERATURE BELOW 40 WAS DISPLAYED ACROSS THE MESSAGE BOARD. IN ADDITION, THE CONTACT HAD TO MANUALLY OPEN THE DOORS IN ORDER TO ENTER THE VEHICLE. THE VEHICLE ALSO FAILED TO START AS THE THEFT ALARM INDEPENDENTLY ACTIVATED AND THE EMERGENCY BRAKE FAILED TO RELEASE. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT A THEFT MODULE MELTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ODI 10749278