What 106 owners told NHTSA about the 2012 Buick Verano

CORROSION AND FAULTY CONNECTION TO POSITIVE CABLE I HAVE HAD TO REPLACE BATTERY 2 TIMES IN THE PAST YEAR. THE BATTERY BRACKET IS CORRODING AND THE COMPUTER. POSITIVE CABLE TERMINAL

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10/26/15 - CAR WOULDN'T START; RECV'D JUMP, REPLACED BATTERY ($169.40). 11/6/15 - CAME OUT OF RESTAURANT, CAR WOULDN'T START. GOT JUMP TOOK TO DEALER. DEALER REPLACED STARTER AND ISSUE RESOLVED. 11/12-11/21: CAR STALLED 8-10 MORE DOCUMENTED TIMES BOTH WHEN BACKING OUT OF PARKING SPOT IN REVERSE AND AT VEHICLE SPEEDS VARYING FROM 35MPH TO 67MPH ON 5 LANE INTERSTATE DURING RUSH HOUR. TOOK TO DEALER AND CALLED GM. REPLACED TWO SOLENOIDS AND SOME HOSE, KEEPING CAR SO TECH CAN DRIVE FOR 2 DAYS TO SEE IF PROBLEM CAN BE REPLICATED. I CAN'T DETERMINE A CAUSE OR PATTERN AND DON'T GET ANY PRIOR WARNING, SO HOPING IT DOES OCCUR IN THEIR POSSESSION DURING TESTING. THIS VEHICLE IS UNRELIABLE AND VERY DANGEROUS. I ALMOST CAUSED A MULTIPLE VEHICLE ACCIDENT ON THE INTERSTATE AND RISK INJURY OR DEATH BY OPERATING THIS VEHICLE. MY FAMILY IS AT RISK, MYSELF AND OTHER MOTORISTS. GM SAYS THERE IS NO PROBLEM BUT AFTER SEEING THE NUMEROUS COMPLAINTS ON NHTSA.GOV AS WELL AS SEVERAL OTHER ONLINE FORUMS, IT IS CLEAR THAT GM IS TRYING TO AVOID ANOTHER ISSUE WITH THEIR VEHICLES. I HAVE OWNED GM PRODUCTS SINCE TURNING 16 AND THIS IS COMPLETELY UNACCEPTABLE. I HAVE BEEN PROVIDED WITH A DEALERSHIP LOANER AND WILL REFUSE TO TAKE MY VERANO BACK AS I DO NOT FEEL SAFE DRIVING OR OWNING THIS VEHICLE. CURRENTLY HAVE OPEN COMPLAINT WITH GM BUT DO NOT HAVE RESOLUTION AT THE TIME OF THIS COMPLAINT.

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TODAY I WAS DRIVING MY 2012 BUICK VERANO AND WITHOUT ANY ADVANCED NOTICE (IE.. LIGHTS ILLUMINATED ON DASHBOARD) MY VEHICLE LOST POWER AND JUST STARTED TO CREEP TO A FULL STOP. THE DASHBOARD WAS BLACK NOTHING TO TELL ME WHAT THE PROBLEM WAS. THANK GOD THEY HAVE CREATED A LARGE PULL OFF ON THE HIGHWAY OR I WOULD HAVE BEEN REALLY HURT. I TRIED SEVERAL TIME TO RESTART MY VEHICLE THE RESTARTING PROCESS WAS NOT THE PROBLEM IT WAS PUTTING THE CAR IN GEAR EVERY TIME I TRIED TO PUT THE VEHICLE IN GEAR IT WOULD SHUT OFF AND THE ENGINE LIGHT IS NOW ON.

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TL* THE CONTACT OWNS A 2012 BUICK VERANO. WHILE DRIVING 65 MPH, THE STEERING COLUMN FAILED AND JERKED WHILE THE VEHICLE MOVED ACROSS DIFFERENT LANES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.

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WHILE DRIVING ON THE INTERSTATE, WITHOUT ANY TYPE OF WARNING INDICATOR , MY STEERING WHEEL FELL OFF. I MANAGE TO REATTACH IT AND MANEUVER OUT OF TRAFFIC TO SAFETY. ONCE I MADE IT TO SAFETY THE STEERING WHEEL AGAIN FAIL COMPLETELY OFF. MY CAR HAD A RECALL ON IT, THAT WAS REPAIRED A FEW WEEKS AGO DEALING WITH THE AIRBAG. I'M NOT SURE IF THIS IS A MANUFACTOR PROBLEM OR NEGLIGENCE ON THE DEALERSHIP ON REATTACHING THE STEERING COLUMN.

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DRIVERS SIDE WINDSHIELD DOES NOT CLEAR DURING PERIODS OF HEAVY RAIN. WHEN THE WINDSHIELD WIPER GOES TO THE LEFT, IT IS OKAY, BUT WHEN IT RETURNS TO THE RIGHT IT DRAGS THE WATER BACK ACROSS IN FRONT OF THE DRIVERS VIEW CAUSING A TEMPORALLY BLOCKING OF VIEW. USING THE WIPERS AT HIGH SPEED MAKES IT ALMOST IMPOSSIBLE TO SEE OUT THE WINDSHIELD. THIS IS A VERY DANGEROUS SITUATION. WE HAVE BEEN DEALING WITH THIS SINCE WE FIRST PURCHASED OUR NEW VEHICLE. GM INSTALLED A PRODUCT CALLED CLEARVUE AND CHANGED THE WIPER BLADES. THIS HAS NOT HELPED. WE HAVE BEEN ADVISED BY BERGLUND CHEVY. THAT GM DOES NOT FEEL THIS IS WORTH THEIR TIME BECAUSE THERE ARE NOT ENOUGH VEHICLES WITH SIMILAR PROBLEMS. TALKED WITH GM TODAY AND THEY GAVE ME THEIR OLD CASE NUMBER 71-1508013118 AND A NEW CASE # 71-1508013118

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TL* THE CONTACT OWNS A 2012 BUICK VERANO. WHILE DRIVING APPROXIMATELY 40 MPH, THE DRIVER SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER ON SEPARATE OCCASIONS AND SERVICED UNDER NHTSA CAMPAIGN NUMBERS: 12V522000 (AIR BAGS) AND 13V023000 (AIR BAGS); HOWEVER, THE FAILURE PERSISTED AFTER EACH RECALL REPAIR. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. UPDATED 6/8/15*CN UPDATED 10/06/2017*CN

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TL* THE CONTACT OWNS A 2012 BUICK VERANO. WHILE DRIVING APPROXIMATELY 40 MPH, ALL OF THE WARNING LIGHTS ON THE INSTRUMENT PANEL REMAINED ILLUMINATED AND THE BRAKES MADE AN ABNORMAL NOISE WHEN THE GEAR WAS SHIFTED INTO REVERSE. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT ALSO STATED THAT THE TRACTION AND LOW VOLT LIGHTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 59,831.

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TRAVELING NORTH ON RT 1/GRANITE STREET IN WESTERLY RI AT 4:25PM SATURDAY MARCH 28TH. THE DRIVING LANE BETWEEN CUMBERLAND FARMS AND MCDONALD'S, GIANT POT HOLE POPPED MY TIRE. PULLED INTO THE NAPA PARKING LOT FOR TIRE CHANGE. CALLED WESTERLY POLICE AND THEY RECOMMENDED I CONTACT DOT FOR TIRE SERVICE. *TR

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TL* THE CONTACT OWNS A 2012 BUICK VERANO. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT WAS INVOLVED IN A CRASH AND THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE STRUCK A POLE, SPUN AROUND, AND SUSTAINED DAMAGES ON BOTH SIDES. THE VEHICLE WAS DESTROYED. THE CONTACT WAS TAKEN TO THE HOSPITAL AND PLACED IN A COMA FOR THREE DAYS. THE PASSENGER RECEIVED STITCHES. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 20,000. UPDATED 6/30/15*CN

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TL* THE CONTACT OWNS A 2012 BUICK VERANO. THE CONTACT STATED THAT THE VEHICLE STALLED INTERMITTENTLY SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. HOWEVER, THE TECHNICIAN WAS NOT ABLE TO REPLICATE OR DIAGNOSE THE FAILURE. THE VEHICLE WAS TO BE TAKEN BACK TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION AND DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.

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I WAS DRIVING HOME AROUND 6: 55PM GOING WEST ON 152 WHEN A CAR COMING N THE OPPOSITE DIRECTION HEADLIGHTS BLINDED ME N I WENT UP ON THE DIVIDER IN THE MIDDLE OF THE ROAD. I FELT THAT I HIT THE DIVIDER SO I CAME OFF TRYING TO AVOID HITTING OTHER VEHICLES N CONTINUED DRIVING OUT OF FEAR. MY ON STAR CAME ON LETTING ME KNOW THAT THEY KNEW I HAD AN ACCIDENT AND CHECKING TO SEE IF I WAS ALRIGHT. I TOLD THEM I SMELLED SMOKE AND A FUNNY SMELL THEY INFORMED ME THAT SMELL WAS FROM MY AIR BAGS DEPLOYING WHICH THEY DID NOT. I TOLD THEM I DIDN'T NEED HELP MY CAR WAS STILL OPERABLE SO THEY INFORMED ME TO GET MY AIR BAGS CHECKED AND HUNG UP. I CALLED HOME BECAUSE I WAS SCARED AND REALIZE MY SEATBELT HAD ME PINNED TO MY CHAIR AND COULDN'T MOVE. MY SON HAD TO GET ME OUT OF MY DRIVER SEAT WITH FORCE. IF MY CAR DID CATCH ON FIRE I WOULD HAVE BEEN IN TROUBLE PINNED IN SEAT AND AIR BAGS NOT DEPLOYING COULD HAVE BEEN WORST. *TR

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I WAS DRIVING AN HAD TO STOP OR SLOW DOWN WHEN I GO TO ACCELERATE AGAIN MY CAR CUTS OFF. I SIT THERE AND TURN KEY TO TURN BACK ON IT DOES BUT IF I DON'T PUSH DOWN ON GAS TO ACCELERATE QUICKLY IT WILL STALL AGAIN FOR THE LAST FIVE DAYS IT HAS DONE THIS SEVERAL TIMES. I CALLED ON STAR TO HEAR WHAT THE PROBLEM COULD BE BUT THEY INFORMED ME THAT I COULD STILL DRIVE MY CAR BUT SEE A DEALER SOON. I LIVE QUITE A DISTANCE FROM MY JOB SO I NEED A CAR TO GO TO WORK. I HAVE MISSED SOME DAYS BECAUSE CUTTING OFF ON 95 SOUTH IS NOT FUN AND CAN'T BE SPEEDING ON EXPRESSWAY EITHER ON I WILL GET A TICKET. PLEASE LET SOMEONE FROM GM CHECK FOR THIS PROBLEM IN OTHER CARS. I AM AT DEALER NOW PRAYING THIS ISSUE CAN BE RESOLVED. THANKS *TR

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FROM THE TIME I LEASED THE CAR IN AUGUST OF 2012, THE CAR ALWAYS STALLED FROM TIME TO TIME. I TOOK IT IN 2 MONTHS AFTER I PURCHASED IT FOR THE STALLING, BUT THEY DIDN'T FIND ANYTHING WRONG WITH IT. ONCE IN MARCH OF 2014 I TURNED MY CAR ON AND WENT TO PUT THE CAR IN DRIVE AND IT WOULDN'T SHIFT. I TRIED MULTIPLES TIMES, BUT IT WOULDN'T SHIFT. I TURNED THE CAR OFF AND BACK ON AND THEN THE GEAR MOVED TO DRIVE. ON JULY 12, 2014, THE CAR ACTUALLY TURNED OFF WHILE I WAS DRIVING IT. I WAS LEAVING WORK AND AS I PROCEEDED TO EXIT MY JOBS PARKING LOT, THE CAR TURNED OFF AND I NOTICED THE MALFUNCTION LIGHT WAS ON. I IMMEDIATELY CALLED BUICK/ONSTAR TO REPORT THE PROBLEM. I DROVE THE CAR HOME BECAUSE I DIDN'T WANT TO BE STRANDED AT WORK BECAUSE I WORK FOR A SCHOOL AND IT WAS CLOSED FOR THE DAY. ANYWAY, THE CAR WAS ATTEMPTING TO TURN OFF THE ENTIRE DRIVE HOME WHICH IS ABOUT A 25 MINUTE DRIVE. THE BUICK/ONSTAR REPRESENTATIVE STAYED ON THE PHONE WITH ME TO MAKE SURE I WAS SAFE AND WHEN I ARRIVED HOME A TOW TRUCK ARRIVED SHORTLY AFTER TO TOW MY CAR TO THE BUICK DEALER THAT I PURCHASED THE CAR FROM. I RECEIVED THE CAR BACK 2 WEEKS LATER AND THEY INFORMED ME THAT THE CABLES CONNECTED TO THE BATTERY WERE LOOSE AND THAT THEY HAD FIXED IT. I DROVE THE CAR FOR ANOTHER 2 WEEKS AND ONE DAY I WENT TO DRIVE IT AND IT WOULDN'T START. SO, I CALLED BUICK AGAIN, THEY TOWED IT AGAIN AND IT HAS NOW BEEN BACK AT THE BUICK DEALER FOR A LITTLE OVER 2 WEEKS NOW. I HAVE ONE OF THEIR LOANER CARS IN MY POSSESSION NOW. I DO NOT WANT THIS CAR BACK BECAUSE I CAN'T BE SURE THAT THE CAR WON'T CUT OFF ON ME WHILE I'M DRIVING ON THE EXPRESSWAY OR ANYWHERE WHICH COULD RESULT IN AN ACCIDENT. THEY NEED TO RECALL THIS MODEL BECAUSE I'VE READ OTHER COMMENTS WHERE PEOPLE HAVE HAD THE SAME ISSUES. A CAR RANDOMLY CUTTING OFF WHILE YOU'RE DRIVING IT IS JUST NOT SAFE! *TR

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TL* THE CONTACT OWNS A 2012 BUICK VERANO. WHILE DRIVING 65 MPH OVER RUMBLE STRIPS, THE POWER STEERING FAILED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE DEALER COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

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I WAS NOT PAYING ATTENTION AND HIT A PARKED CAR WITH THE FRONT, RIGHT SIDE OF MY BUICK VERANO. IT MESSED UP MY FRONT, RIGHT TIRE AND SIDE AS WELL AS THE OTHER CAR'S LEFT BACK TIRE AND SIDE. THE POLICE CAME AND TOOK A REPORT. THE CAR WAS TOWED TO BOB [XXX], MY DEALER, IN PLYMOUTH, MI. MY FRIEND DROVE ME BACK HOME. ONCE I WAS HOME RETHINKING THE INCIDENT, I REALIZED THAT NO AIR BAG DEPLOYED AT ANY TIME. I WENT TO INTERNET AND DISCOVERED THAT BUICK VERANO 2012 AIR BAGS WERE RECALLED A YEAR AGO. I NEVER RECEIVED ANY INFORMATION ABOUT THIS RECALL. I HAVE SINCE TALKED TO THE GM CUSTOMER SERVICE WHO SAID THEY WILL MAKE A THOROUGH INSPECTION OF THE CAR. THIS ACCIDENT TOOK PLACE ON JULY 17, 2014. I HAVE HEARD NOTHING ABOUT MY CAR. IT IS STILL AT BOB JEANOTTE'S, I THINK. MY INSURANCE, AUTO OWNER'S, SENT ME A CHECK FOR APPROX. $4,000 TO COVER THE COST OF REPAIRS. BUT I AM NOT TURNING IT INTO [XXX] UNTIL I GET MY CAR BACK. I AM VERY NERVOUS ABOUT THIS INCIDENT. THANK GOD, I ONLY HIT A PARKED CAR. IF I WAS HIT FROM THE FRONT, I COULD BE SERIOUSLY INJURED OR KILLED! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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I HIT A PARKED CAR. MY FRONT, RIGHT TIRE WENT FLAT AND WAS TWISTED. I SWERVED TO THE RIGHT TO AVOID HITTING ANOTHER CAR. MY CAR ENDED UP IN THE MIDDLE OF THE STREET, BUT COULD NOT BE DRIVEN BECAUSE OF THE RIGHT FRONT TIRE. BY THE TIME I GOT HOME, I REALIZED THAT MY AIR BAG DID NOT INFLATE AT ALL. ALTHOUGH MY LEFT LEG WAS TERRIBLE SWOLLEN, MY BIGGEST FEAR WAS THE AIR BAG. IT WAS TOWED TO BOB JEANOTTE DEALERSHIP IN PLYMOUTH, MI WHERE THEY SAID THEY WOULD GET AN INDEPENDENT PERSON TO INVESTIGATE THE AIR BAG - IT IS WAS PART OF THE RECALL. WHETHER IT WAS OR NOT, IT DIDN'T OPEN. I COULD HAVE BEEN KILLED. NO ONE TOLD ME OF A RECALL! *TR

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TL* THE CONTACT OWNS A 2012 BUICK VERANO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED AND OPERATED NORMALLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 34,594. UPDATED 9/12/14*CN UPDATED 1/26/15 *JS

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DRIVING AT HIGHWAY SPEEDS, THE STEERING WOULD BIND SLIGHTLY IN ONE SPOT AND REQUIRE EXTRA FORCE TO CORRECT NORMAL HIGHWAY DRIFT.THIS CAUSED OVER CORRECTION. DEALER COULD FIND NO PROBLEM. CALLED BUICK CUSTOMER SERVICE AND STEERING RACK WAS CHANGED RIGHT AWAY. SECOND STEERING RACK WAS CHANGED FOR SAME PROBLEM AT 19000 MI. *TR

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IT HAS ALWAYS DOWN SHIFTED HARD AT ABOUT 28 TO 30 MPH, WE ASKED THE DEALER AND HE SAID IT WAS NORMAL, I HAVE NEVER HAD A CAR DO THIS, AND WHAT I AM AFRAID OF, IS IT WILL GO BAD AFTER THE WARRANTY GOES OUT AND I AM STUCK, I HAVE READ OTHER REVIEWS ON THIS AND OTHER PEOPLE HAVE HAD THE SAME PROBLEM?? PLEASE HELP ME FIND OUT ABOUT THIS, IT ONLY HAS ABOUT 6500 MILES ON IT NOW, AND WE BOUGHT IT DEC 28 2012, IT WAS DRIVEN BY THE FINANCE MANAGER AT FUSON BUICK IN TERRE HAUTE INDIANA,AND THEY SOLD IT TO US AS A NEW CAR WITH 4 YEARS WARRANTY, THANKS AND HOPE THAT YOU CAN HELP US. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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TL* THE CONTACT OWNS A 2012 BUICK VERANO. THE CONTACT WAS DRIVING APPROXIMATELY 35-45 MPH AND REACHED FOR THE RADIO BUT HAPHAZARDLY HIT THE KEYS IN THE IGNITION CAUSING THE VEHICLE TO STALL. THE VEHICLE WAS RESTARTED AND TAKEN TO THE DEALER. THE DEALER WAS UNABLE TO GENERATE A FAILURE CODE AFTER PERFORMING A DIAGNOSTIC. THE FAILURE RECURRED AND WAS TAKEN BACK TO THE DEALER, WHO TEST DROVE THE VEHICLE FOR SIX MILES BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE DEALER ADVISED THE CONTACT TO LIMIT THE LOAD ON THE KEY RING TO AVOID THE FAILURE. THE FAILURE MILEAGE WAS 200 AND THE CURRENT MILEAGE IS 15,000. UPDATED 04/28/14 UPDATED 05/05/2014*LJ UPDATED 05/09/2014 *JS

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THIS BUICK VERANO HAS CASCADING ELECTRICAL SYSTEM PROBLEMS. WHILE DRIVING AT HIGHWAY SPEED THE ENGINE STOPPED AND WOULD NOT RESTART. THIS LEFT MY WIFE WITH ONLY A FEW SECONDS TO STEER THE CAR TO THE SHOULDER. IT WAS A DANGEROUS SITUATION JUST PAST THE CREST OF A BRIDGE. THE CAR WAS TOWED TO THE DEALER AND WE WERE INFORMED THAT A FRAYED WIRE HAD SHORTED OUT AND BLEW A FUSE. TWO DAYS LATER THE CAR WAS "REPAIRED" AND DIED IN A SIMILAR FASHION. AFTER A WEEK'S CONSULTATION WITH GM WE WERE INFORMED THE CAR WAS "FIXED". THE SERVICE MANAGER STATED HE WOULD NOT WANT HIS WIFE TO DRIVE THIS CAR. SO WE WON'T EITHER. THIS FOLLOWED A REPAIR A MONTH BEFORE WHICH WAS CAUSED BY THE BATTERY BEING INSTALLED OVER A PORTION OF THE WIRING HARNESS. THESE PROBLEMS STARTED AT 11 MONTHS AND 11,237 MILES. STILL UNRESOLVED. *TR

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THE VEHICLE IS UNRELIABLE, UNPREDICTABLE AND DANGEROUS TO DRIVE, SINCE YOU DO NOT HAVE ANY WARNING OR KNOW WHEN AND WHERE THE ENGINE WILL DIE. THE ENGINE DIED WHILE DRIVING 60 MPH ON A TWO LANE HIGHWAY, LEAVING ONLY A FEW SECONDS TO STEER ONTO THE SHOULDER. THE CAR WOULD NOT RESTART. THIS WAS FOLLOWING AN EARLIER ELECTRICAL SYSTEM PROBLEM FOUR WEEKS BEFORE IN WHICH MULTIPLE WARNING LIGHTS STAYED ON AFTER STARTING THE ENGINE AND THE TRANSMISSION WOULD NOT GO INTO GEAR (WE WERE TOLD THIS WAS CAUSED BY THE BATTERY BEING INSTALLED OVER A PORTION OF THE WIRING HARNESS AND EVENTUALLY CUTTING THE WIRES). THIS WAS REPAIRED BY REPLACING SEVERAL COMPUTER MODULES AND PORTIONS OF THE WRING HARNESS. THE EARLIER REPAIR, WAS DOUBLE CHECKED BY ANOTHER BUICK DEALERSHIP AND WE WERE ASSURED THAT THE VEHICLE WAS FULLY REPAIRED AND SAFE TO DRIVE. THE 60 MPH FAILURE WAS ATTRIBUTED TO A CHAFED WIRE SHORTING OUT AND BLOWING A FUSE. THE DAY FOLLOWING THE LATEST REPAIR THE ENGINE DIED AGAIN, WHILE DRIVING 45 MPH. THE CAR WOULD NOT RESTART. BEFORE BEGINNING THE NEXT REPAIR, THE ELECTRICAL SYSTEM DRAINED THE BATTERY OVERNIGHT. WE WERE TOLD TWO DAYS AGO, THAT A NEW MAIN COMPUTER AND FOUR COILS WERE REPLACED. WE HAVE BEEN TOLD SINCE THEN, THAT THE CAR WAS READY TO BE PICKED UP IN THE MORNING AND THEN CALLED THE NEXT DAY AND WAS TOLD MORE TEST WERE REQUIRED. IT IS NOW 7 DAYS LATER, AND GM ENGINEERS AND THE DEALER ARE STILL TRYING TO DIAGNOSE THE ROOT CAUSE AND FIND A SOLUTION. WE HAVE BEEN TOLD REPEATEDLY THAT THIS IS THE FIRST AUTO OF ITS KIND, WITH THIS PROBLEM FOR A BUICK VERANO. DAY 28/18, DEALER CALLED THIS MORNING AND TOLD US THEY HAVE NOW FOUND A GROUND FAULT IN THE WIRING HARNESS. THE SERVICE MANAGER TOLD US HE WOULD WANT HIS WIFE TO DRIVE THIS CAR. WE DON'T DRIVE IT EITHER. *JB ..UPDATED 12/17/13 *BF

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AFTER THE CAR HAD BEEN PARKED IN GARAGE OVERNIGHT, I ENTERED THE VEHICLE ON THE DRIVER'S SIDE, CLOSED THE DOOR, AND THE REAR WINDOW EXPLODED. *TR

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THE VEHICLE HAD A FREE OIL CHANGE AND TIRE ROTATION FROM THE DEALER WE PURCHASED THE VEHICLE FROM. THE OIL CHANGE WAS EARLY BUT THE RECOMMENDED TIRE ROTATION WAS OVER DUE. A SHORT TIME AFTER THIS A NOISE WAS HEARD. THE NOISE WAS ON THE DRIVER'S SIDE OF THE VEHICLE. I DESCRIBE THE SOUND AS SOMETHING FLAPPING DUE TO THE AIR FLOW OVER/UNDER THE VEHICLE. THE NOISE WAS HEARD ONLY AT A SPEED OF 65/70 OR HIGHER MILES PER HOUR. AS SOON AS WE COULD TAKE THE VEHICLE TO OUR LOCAL DEAL WE DID. THE SERVICE MANAGER DROVE THE VEHICLE WITH MY WIFE AND HE ALSO HEARD THE NOISE. THEY FOUND THE WINDSHIELD TRIM ON THE DRIVER'S SIDE LOOSE AND FIXED IT. MY WIFE DROVE THE VEHICLE HOME AND THE SOUND RETURNED. WE RETURNED THE VEHICLE THE NEXT DAY FOR THE SAME PROBLEM. I BELIEVE THIS HAS THE SERVICE DEPT. STUMPED. NO WORD ON THE OUTCOME YET. THIS IS NOT A COMPLAINT AS IT IS A STATEMENT OF A PROBLEM WE ARE HAVING. *TR

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