Feb 14, 2020Airbags
TL* THE CONTACT OWNS A 2012 BUICK VERANO. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. JOSEPH BUICK GMC 8700 COLERAIN AVE, CINCINNATI, OH 45251, (513) 741-1000, WAS CONTACTED BY PHONE. THE CONTACT WAS GIVEN INCORRECT INFORMATION THAT THE VEHICLE WAS SUBJECTED TO A FREE WARRANTY REPAIR. THE CONTACT WAS INSTEAD QUOTED $858.35 FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI 11309199
Jan 14, 2020Body & structure
THE PAINT ON THE HOOD ROOF AND PARTIAL TRUNK OF MY BLACK VEHICLE IS OXIDIZING VERY BADLY. IS THIS THE CORRECT FORUM TO REPORT THIS ISSUE?
NHTSA ODI 11299204
Dec 13, 2019Airbags
VEHICLE DISPLAYS SERVICE AIRBAG MESSAGE INTERMITTENT WHILE DRIVING ALSO DOES NOT SHOW AIRBAG IS ON FOR PASSENGER
NHTSA ODI 11288983
Nov 6, 2019Airbags
WHEN IM DRIVEING AND THE PASSAGER IS SITTING NEXT TO ME THE AIRBAG LIGHT SAYS ITS OFF PLEASE HAVE IT SERVICE . THEN IT TURN ON FOR A COUPLE OF SEC AND IT SHUTS OFF . ALSO MY FOG LIGHT NOB IS LIKE MELTING AROUND IT VERY WEIRD. MYBE THE LIGHT IT HAS AROUND THE NOB IS TO STRONG DONT KNOW ALL DRIVING IS IN THE CITY
NHTSA ODI 11278517
Oct 23, 2019Airbags
THERE WAS A RECALL WITH SPECIAL POLICY ON THE PASSENGER AIR BAG. I WANT TO KNOW WHY I DIDN'T RECEIVE A RECALL FORM IN THE MAIL. GM TOLD ME THAT IT EXPIRED SEPTEMBER 2019. I AM NOW HAVING PROBLEMS WITH A MESSAGE ON MY CAR STATING SERVICE AIR BAG. I TAKE TO GET DIAGNOSTIC AND WAS TOLD IT NEEDED A NEW MODULE AND SENSOR LIGHT WHICH WILL COST ME $1600 THAT IS NOT A FAULT OF MINE, BUT IS A FACTORY DEFECT AND I HAVE A CHILD THAT RIDE'S IN THE VEHICLE WITH ME DAILY.
NHTSA ODI 11270451
Oct 15, 2019Engine
AS I WAS DRIVING IN THE CITY THE CAR SUDDENLY STOPPED AND THERE WAS A SMELL OF BURNING OIL. I NOTICED DARK OIL ON THE PAVEMENT. I WAS GOOD ABOUT CHANGING MY OIL PER MANUFACTURER RECOMMENDATION. I WASN'T AWARE THAT OTHER SIMILAR CARS HAD THIS SAME ISSUE. I WISH A RECALL HAD BEEN DONE PRIOR TO THIS MAJOR LOSS.
NHTSA ODI 11268783
Oct 1, 2019Transmission & drivetrainEngineFuel system
VEHICLE STALLED AT RED LIGHT ON CITY STREET. VEHICLE ENDED UP NEEDED 4 QUARTS OF OIL WHICH CAUSED A BROKEN TIMING CHAIN AND COMPLETE ENGINE REPLACEMENT. ENGINE WAS THE 2.4L ECOTEC, WHICH HAS BULLETINS FOR OIL CONSUMPTION ISSUES. THE LOW OIL LIGHT DID NOT COME ON IN THE VEHICLE.
NHTSA ODI 11265453
Sep 24, 2019Engine
TL* THE CONTACT OWNS A 2012 BUICK VERANO. WHILE DRIVING, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CAMSHAFT SOLENOID FAILED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO KENDALL AUTO GROUP (1400 EXECUTIVE PKWY # 400, EUGENE, OR 97401, (541) 335-4000) AND THE CONTACT WAS INFORMED THAT THERE WAS NO HISTORY OF A FAILURE CODE; HOWEVER, THE PISTON AND RINGS. WERE REPAIRED. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER WHERE THE CONTACT LEFT THE ENGINE RUNNING AND SHOWED THE TECHNICIAN THE FAILURE. THE TECHNICIAN FOUND THE CODE AND INFORMED THE CONTACT THAT THE CAMSHAFT SOLENOID NEEDED TO BE REPLACED AND AN OIL CONSUMPTION TEST WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE HAD AN OIL CONSUMPTION TEST PERFORMED ON THREE DIFFERENT OCCASIONS. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS DOWN TO THREE QUARTERS OF A QUART OF OIL. THE CONTACT STATED THAT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: SR 9-5484491631. THE APPROXIMATE FAILURE MILEAGE WAS 81,207.
NHTSA ODI 11257728
Aug 30, 2019Engine
I HAVE A 2012 BUICK VERANO WITH ABOUT 115000 MILES ON IT. I HAVE BEEN TO SEVERAL GM DEALERS WITH COMPLAINTS OF EXCESSIVE OIL CONSUMPTION TO THE POINT OF THERE BEING NO OIL IN THE CAR WHATSOEVER AND THEY CLAIMED THERE WAS NO ISSUE. I WENT TO A THIRD SERVICE CENTER AND THEY DID OVER 700 DOLLARS WORTH OF WORK THAT NEEDED TO BE DONE BECAUSE OF DAMAGE TO THE ENGINE FROM LOW OIL. GENERAL MOTORS CUSTOMER SERVICE DENIES THAT THERE IS AN ISSUE EVEN THOUGH THERE ARE RECALLS FOR OTHER VEHICLES WITH THE SAME EXACT ENGINE (2.4 LITER 4 CYLINDER). I DO NOT FEEL SAFE WITH THIS VEHICLE KNOWING THERE'S A POSSIBILITY OF ENGINE FAILURE WHILE I AM ON THE HIGHWAY. I HAVE SERVICE RECORDS TO PROVE I'VE HAD THIS WORK DONE AND I'VE BEEN TO SEVERAL DEALERSHIPS. THERE ARE ALSO NUMEROUS COMPLAINTS ABOUT THE SAME ISSUE I AM DESCRIBING ONLINE. I DO NOT UNDERSTAND WHY THIS ISSUE HASN'T BEEN RECALLED BECAUSE IT IS SOMETHING THAT IS HAPPENING TO NUMEROUS VEHICLES AND IN ADDITION THERE IS A RECALL OUT FOR VEHICLES MADE BY GENERAL MOTORS WITH THE SAME EXACT ENGINE AS MINE.
NHTSA ODI 11252452
Aug 3, 2019Engine
EXCESSIVE ENGINE OIL CONSUMPTION. NEED TO ADD MORE THAN 3-4 QUARTS EVERY 2K MILES. NOTE THAT LOW LEVEL OIL LIGHT NEVER TURNS ON. AT A RECENT OIL CHANGE IN LATE JULY '19 THERE WAS ~1 QUART OF OIL IN THE RESERVOIR WHEN OIL WAS DRAINED. OIL CHANGES HAVE BEEN PERFORMED AT SPECIFIED INTERVALS SINCE PURCHASED IN JULY OF '15 (~39,900 MILES WHEN PURCHASED). STARTED NOTICING EXCESSIVE OIL CONSUMPTION IN '17.
NHTSA ODI 11241433
Jul 12, 2019Transmission & drivetrainEngine
CAR JERKS WHEN SITTING AT STOP SIGNS, RED LIGHT, IN CONGESTED STOP AND GO TRAFFIC. IT ALSO HESITATES WHEN YOU INITIALLY PRESS THE GAS AND ARE GOING UNDER 20 MILES PER HOUR. THE CHECK ENGINE LIGHT DOESN'T COME ON AND WHEN YOU TAKE IT TO THE DEALERSHIP THEY RUN DIAGNOSTIC AND CAN NOT DETECT THE ISSUE
NHTSA ODI 11231469
Jul 2, 2019Engine
EXCESSIVE OIL CONSUMPTION BETWEEN OIL CHANGES
NHTSA ODI 11228892
Jun 12, 2019SuspensionElectronic Stability Control (esc)Engine
EXCESSIVE OIL CONSUMPTION CAUSING PISTON RINGS AND PISTONS TO GO BAD OR WARNING LIGHT NEVER APPEAR ON DISH SO THAT'S NOT WORKING EITHER. I HAVE TO GET ALL CHANGE EVERY WEEK TO EVERY TWO WEEKS.
NHTSA ODI 11219463
Jun 11, 2019Electrical systemSpeed controlElectronic Stability Control (esc)
EVERY SINCE I FIRST GOT CAR IT HAS HAD PROBLEMS.ALL THE WIRES UNDER THE MELTED TOGETHER AND CAUSED CORROSION. SINCE THEN RADIO BLINKED ON AND OFF TIL NOW IT'S JUST A BLACK SCREEN. HAD PROBLEMS WITH CAM SHAFT CONTROL. HAVE PURCHASED 4 BATTERIES IN 6 YEARS. THERE'S SOMETHING ELECTRICAL THAT BLOWS THE BATTERIES. IF I START MY CAR WITH AUTOMATIC START FROM FOB IT CAUSES BATTERY PROBLEMS. CHECK ENGINE LIGHT IS ON NOW AND I HAD IT CHECKED THE CODE IS FOR TRANSMISSION CONTROL MODULE. THE CAR WILL BE FINE FOR A WEEK OR SO BUT THEN WHILE DRIVING IT CHANGES GEARS AND SLOWS DOWN AS IF IT WANTS TO STOP.. IT'S VERY DANGEROUS. SOMETIMES WHILE PUTTING THE CAR IN DRIVE IT WILL NOT ACCELERATE EVEN THOUGH I PUT MY FOOT TO THE GROUND. FINALLY IT WILL PICK UP SPEED. I'M NOT SURE WHAT'S WRONG WITH THIS CAR BUT I BELIEVE IT'S ELECTRICAL AND IT'S THE SAME THING THAT CAUSED THE RADIOS TO GO OUT. SOMETIMES THE STABILITY TRACTION LIGHT WILL ILLUMINATE THEN IT GOES AWAY FOR AMONTHS. I'M AFRAID TO DRIVE MY CAR. I'VE BEEN ON THE HIGHWAY DOING 60 AND IT WILL SWITCH GEARS AND SAYS SPEED IS TOO FAST FOR ENGINE.. PLEASE HELP!!!
NHTSA ODI 11219177
May 16, 2019Engine
EXCESSIVE OIL CONSUMPTION CAUSING PISTON RING AND PISTONS TO BE REPLACED. OIL LIGHT NEVER WARNED OF LOW OIL. EXCESSIVE CARBON BUILDUP LED TO EARLY MAINTAINENCE FEE OF $450.00. CAR HAS ONLY 55000 MILES.
NHTSA ODI 11208053
May 6, 2019Airbags
AIR BAG LIGHT KEEPS COMING ON AND THE DASH BOARD IS SHOWING THE WORD CHECK AIR BAGS
NHTSA ODI 11205820
Apr 19, 2019Speed controlBrakesEngine
I OWN A 2012 BUICK VERANO WITH ONLY 48K ON IT, OWNERSHIP TRANSFERRED OVER FROM MY FATHER IN LAW WHO BOUGHT THIS VEHICLE BRAND NEW. CAR HESITATES, DOES NOT PICK UP SPEED AFTER SLOWING/STOPPING WHICH WE NOTICED AT 36K, BURNS THROUGH A LOT OF OIL- OIL LIGHT DOES NOT GO ON WHEN LOW, REAR BRAKES AND ROTORS WERE ALREADY COMPROMISED AT LESS THAN 45K, AND JUST RECENTLY LOST BRAKES COMPLETELY WHILE DRIVING A MONTH AGO DUE TO A BAD CALIPER. CAR ALSO ACCELERATES SOMETIMES WHEN APPLYING THE BRAKE. THE BRAKE LIGHT HAS NEVER COME ON AT ANY POINT DURING ANY OF THIS, THOUGH THE LOW WINDSHIELD WASHER FLUID LIGHT COMES ON EVEN THOUGH IT IS NOT LOW. ALSO DOWNSHIFTS PRETTY ROUGH.
NHTSA ODI 11197329
Apr 12, 2019Airbags
TL* THE CONTACT OWNS A 2012 BUICK VERANO. THE CONTACT STATED THAT THE FRONT PASSENGER AIR BAG WARNING INDICATOR FLASHED ON AND OFF. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 90,482.
NHTSA ODI 11195755
Mar 24, 2019Engine
MY 2012 BUICK VERANO HAS STALLED OUT AND DIED SEVERAL TIMES WHILE DRIVING ON HIGHWAY AND WHEN ACCELERATING FROM STOPS. MY VERANO HAS 64,000 MILES AND IS WELL KEPT AND MAINTENANCED BUT CONTINUES TO STALL OVER AND OVER. I HAVE SEEN SEVERAL COMPLAINTS FROM OTHER 2012 VERANO OWNERS WHO HAVE EXPERIENCED THE SAME PROBLEM AND HAVE COME TO THE CONCLUSION THAT GM HAS SOLD US A FAULTY PRODUCT THAT CAN CAUSE DEATH OR A SERIOUS INJURY. BEING THAT I AM A INDIVIDUAL WHO LIVES PAYCHECK TO PAYCHECK I CANT AFFORD TO THROW MONEY INTO A 7 YR OLD CAR WITH LESS THAN 70,000 MILES THAT IM STILL MAKING PAYMENTS ON AND I HOPE THAT GM WILL BE HELD ACCOUNTABLE FOR SELLING A FAULTY, DANGEROUS VEHICLE THAT IS NOT SAFE TO BE ON THE ROAD! PLEASE INVESTIGATE BEFORE SOMEONE IS KILLED!
NHTSA ODI 11191152
Feb 15, 2019
ENGINE LIGHT CAME ON. TEST SHOWED THAT IT WAS A TIMING PROBLEM. TIMING CHAIN WAS REALLY LOOSE. MECHANIC CHANGED OUT, FIX PROBLEM. COSTED. 1700.0. DOLLAARS.
NHTSA ODI 11180371
Jan 14, 2019Engine
EXTREME OIL CONSUMPTION
NHTSA ODI 11170031
Dec 17, 2018Engine
TL* THE CONTACT OWNS A 2012 BUICK VERANO. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING VARIOUS SPEEDS. THE CONTACT WAS ABLE TO PUSH THE START ENGINE BUTTON AND REGAIN NORMAL FUNCTION. ALSO, THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO PATRICK BUICK GMC & USED CAR SUPERCENTER (4700 W HENRIETTA ROAD, HENRIETTA, NY 14467, (585) 359-2200). THE DEALER PERFORMED A DIAGNOSTIC TEST AND REPLACED AN UNKNOWN PART IN THE ENGINE. THE REPAIR DID NOT CORRECT THE FAILURE AND THE VEHICLE SHOOK AND STALLED WHILE THE CONTACT ATTEMPTED TO REVERSE OUT OF A PARKING AREA. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.
NHTSA ODI 11161907
Nov 27, 2018Engine
SES LIGHT PERIODICALLY KEEPS COMING ON BEGINNING AT 49,000 MILES IN 2015. IT IS ALWAYS REGARDING PROBLEM CAMSHAFT POSITION ACTUATOR SOLENOID/SENSOR CODE: P0014. IT CAME ON AGAIN LAST YEAR AT AROUND 82,000 MILES AND THEN CAME ON AGAIN 10 DAYS LATER. LAST YEAR DEALERSHIP MECHANIC AT LEAST KNEW SOMETHING ABOUT ENGINES AND SOME PARTS TO CHANGE INSTEAD OF JUST LETTING A COMPUTER TELL HIM WHAT PARTS SO CHANGED TIMING KIT AND WATER PUMP KIT FOR LOOSE CHAINS. HUMAN FIX WAS NOT THE END OF THE PROBLEM EITHER AS SAME PROBLEM HAPPENED THIS YEAR NOV-13-2018 AT 92,000. USUALLY WHEN IT HAPPENS VEHICLE RUNS ROUGH WHEN IDLING OR STALLS OUT ON ACCEL, BLOCKING THE ROADWAY UNTIL YOU CAN GET THE VEHICLE IN MOTION AGAIN. THIS YEAR DID NOT STALL OUT BUT MADE FUNNY TAPPING NOISE ON ACCEL/DECEL AND ALMOST ALL OF THE OIL WAS GONE, YET THE "LOW OIL LIGHT" NEVER CAME ON. SES DOES NOT COME ON UNTIL IT'S ALMOST TOO LATE. SEEMS LIKE THE PROBLEMS ARE FELT OR NOISES HEARD THE SLOWER THE VEHICLE IS MOVING. WITH AS OFTEN AS THIS PROBLEM OCCURS, I NOW BELIEVE SOME OTHER PART MUST BE MAKE THE CAMSHAFT SOLENOID GO BAD WHEN THE REPLACEMENT PARTS ARE ALSO GOING BAD. MAYBE THE ENTIRE ENGINE NEEDS TO BE RECALLED IF GM CANNOT DETERMINE THE PROBLEM.
NHTSA ODI 11154361
Nov 17, 2018Engine
EXTREME OIL CONSUMPTION WITHOUT WARNING. OIL LEVEL WAS STILL AT 60% AND OIL CHANGE WAS NOT YET INDICATED BY THE MILEAGE. I NOTICED THE ENGINE WAS RUNNING ROUGHLY AND TOOK THE CAR TO MY MECHANIC. THE DIPSTICK WAS DRY.
NHTSA ODI 11152130
Oct 9, 2018Engine
TAKATA RECALL ENGINE RODS BANGED TO MADE A HOLE IN ENGINE. THE ENGINE IS MADE FROM ALUMINUM AND WAS GOING TO HAPPEN ANY WAY. MUFFLING SOUNDED LIKE HOLE IN MUFFLER BUT WAS THE ENGINE
NHTSA ODI 11139186