What 92 owners told NHTSA about the 2012 Buick Regal Tourx

Rear passenger side toe link did fracture causing vehicle to spin out of control.

NHTSA ODI 11750502

Hard to be able to control the vehicle due to something going on the rear

NHTSA ODI 11590501

The contact owned a 2012 Buick Regal. The contact stated while her husband was attempting to decelerate to speed, the vehicle accelerated independently and crashed into an apartment building. No further information was available. The driver and the contact (front passenger) were taken by an ambulance to the hospital to seek assistance with their injuries. No further information was available. A police report was filed. The vehicle was not drivable. The insurance company deemed the vehicle a total loss. The vehicle was towed to a towing lot. A dealer was not contacted. The manufacturer had been informed of the failure. The contact stated that 3 weeks later, she received notification of NHTSA Campaign Number: 20V764000 (Suspension). The failure mileage was approximately 43,000

NHTSA ODI 11461208

The contact's son-in-law owns a 2012 Buick Regal. The contact received notification of NHTSA Campaign Number: 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The contact called the local dealer who stated that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11439340

The contact owns a 2012 Buick Regal. The contact stated that the vehicle would not immediately start up, and while at a stop light the entire vehicle would shake and vibrate. The cause of the failure was not determined. The local dealer and manufacturer were notified of the failure. The VIN was included in NHTSA Campaign Number: 20V764000 (Suspension) however, the part to do the recall repair was not yet available. The contact indicated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 72,000. Parts distribution disconnect.

NHTSA ODI 11432711

The contact owns a 2012 Buick Regal. The contact received notification of NHTSA campaign number: 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

NHTSA ODI 11425792

The contact owns a 2012 Buick Regal. The contact received a notification for NHTSA Campaign Number: 20V764000 (Suspension); however, the parts for the repair were unavailable. The dealer had been notified about the recall; however, the contact was informed that the parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Vin tool confirms parts not available.

NHTSA ODI 11421715

The contact owns a 2012 Buick Regal. The contact received notification of NHTSA campaign number: 20V764000 (Suspension) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

NHTSA ODI 11421289

TL* THE CONTACT OWNS A 2012 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V764000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED QUALITY BUICK GMC OF ENGLEWOOD (406 GRAND AVE, ENGLEWOOD, NJ 07631, (201) 871-0606) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11412993

TL* THE CONTACT OWNS A 2012 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V764000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BALISE CHEVROLET BUICK GMC (440 HALL OF FAME AVE, SPRINGFIELD, MA 01105) AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11408224

THE 2012 BUICK REGAL CONSUMES A QUART OR MORE OF OIL IN LESS THAN 2 WEEKS OR 300 MILES. I AM PUTTING A QUART IN IT JUST TO GET IT TO READ ON THE DIP STICK AND MORE IF NEEDED. AS IT CONSUMES OIL, THE ENGINE GAINS A NOTICABLE TICKING NOISE WITH A ROUGH START. ALL OF THIS IS NOTICED WHILE DRIVING ON A HIGHWAY OR RURAL ROAD. THE BACK RIGHT TIRE AND OR TIRE AREA MAKES A THUMPING NOISE AT ALL SPEEDS. THE TIRE IS NOT THE ISSUE. THE STABILITRAK WARNING LIGHT COMES ON OFTEN . I AM THE 3RD OWNER TO THE CAR WITH WITH 164,333 CURRENT MILES. THE CAR HAS HAD ROUTINE OIL CHANGES ETC BY ALL OWNERS.

NHTSA ODI 11372918