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What 204 owners told NHTSA about the 2012 Buick Lacrosse Hybrid

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (204)Crash / fire / injury (16)Electrical system (60)Engine (46)Suspension (31)Electronic Stability Control (esc) (25)Steering (24)Transmission & drivetrain (24)Brakes (16)Speed control (12)Fuel system (8)Body & structure (7)

1 of 204 complaints match · Transmission & drivetrain · crash/fire/injury only · clear filters

Jul 7, 2014Transmission & drivetrainCrash

TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE ROLLED AWAY AND HIT THE WALL OF A HOUSE. THE VEHICLE WAS DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 9,000. UPDATED 8/27/14*CN UPDATED 08/29/2014 *JS

NHTSA ODI 10608556

Working with the data? Download all 204 complaints as CSV · fetched from NHTSA July 24, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2012 Buick Lacrosse Hybrid verdict →