Nov 5, 2025SteeringElectrical systemSpeed controlCrash
during a regular drive the check stabiltrack system message popped up on the dash in the middle circle and then the little car with the squiggly lines behind it popped up and the check engine light came on and started blinking. Immediately I noticed lack of steering control, the car's speed was accelerating and decelerating on its own, jerking and stalling also was observed. As of now the car sits in my driveway because I don't trust the safety of it. I literally feared my life was in danger driving it because of the lack of handling and the acceleration shifts that were so random. So I returned home, as I pulled into the yard the vehicle jerked hard while I was attempting turn into the driveway causing me to hit my mailbox and damaged the side fender and front bumper. no one was injured but the car was damaged as stated before and I'm scared to drive it anywhere. The unpredictable behavior displayed in the vehicle puts other drivers at risk as well because I can't control the vehicle properly. so I'm guessing all in all its a malfunction somewhere in the electrical system. I have read about recalls in my type of vehicle involving the ESC and it appears to be what is happening with mine. As of now it sits in my driveway I need a remedy and fast because that was my only source of transportation and I'm a single mother of four with a lot to take of and no way to do it.
NHTSA ODI 11697783
Oct 21, 2022Electrical systemFire
I was driving the LaCrosse in my neighborhood. A few minutes into the trip, I noticed a burning kind of smell. Then I saw smoke coming from the left side under the hood. I pulled over to the side of the road and exited the car to check, but the smoke quickly got worse and became flames. I then called 911.The police and fire department responded, and they were able to extinguish the fire. However, the front part of the car including the hood area and the passenger compartment was completely burned. It was a clear and mild summer day. And the car was travelling at relatively low speed on a local street, nothing unusual until the car suddenly started to smell, smoke, and burn. From the first burning smell to the car fire it took only a few minutes. The fire department investigation report states that the origin of the fire was "Left front of the engine compartment behind the left headlight and before the battery", and " the most likely cause was an electrical failure." I am the original owner of the car. It had been regularly maintained. The car had about 87,750 miles. It had not been involved in any accident.
NHTSA ODI 11490329
Apr 9, 2021SteeringElectrical systemBrakes1 injury
I WAS DRIVING MY CAR TO MY HOUSE AN MY CAR STARTED ACTING FUNNY. WHILE DRIVING RANDOMLY 2 LIGHTS CAME ON SAYING SERVICE BRAKE ASSIST AND SERVICE STABILI TRACK. IT BECAME EXTREMELY HARD TO STEER, THE AUTOMATIC BRAKES STOPPED WORKING AND IT CUT OFF ON THE HIGHWAY. I PUT IT IN NEUTRAL AND GOT TO THE SIDE OF THE ROAD. WHEN I CUT IT BACK ON IT HAD THE FOLLOWING WARNING LIGHTS; SERVICE BRAKE ASSIST, SERVICE STABILI TRACK. I ALMOST DIED AND MY GIRL HAD TO PAY FOR A TOW TRUCK FOR ME TO GET HOME AND I WAS RIGHT UP THE STREET. I FEEL LIKE IT DANGEROUS AND WHEN I TOLD GMC THEY SAID ITS NOTHING THEY COULD DO. IT IS SEVERAL RECALLS WITH VEHICLES JUST LIKE MINE THAT ARE THE SAME YEAR WITH THE SAME PROBLEMS BUT THEY SAID THEY WOULD NOT HELP ME. MY CAR IS NOT DRIVABLE AND I CAN NOT AFFORD TO GET ALL THE THINGS FIXED THAT WERE RECALLS. I AM IMMOBILE AND IT IS CAUSING HARM TO ME FINANCIALLY. I TRUSTED GMC AND I FEEL LIKE THEY SHOULD DO RIGHT BY CONSUMERS.
NHTSA ODI 11407161
Mar 11, 2021Electrical systemCrash
TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. THE CONTACT STATED WHILE DRIVING AT 45 MPH WHEN THE VEHICLE LOST POWER WITHOUT WARNING. THE CONTACT STATED HE STOPPED THE VEHICLE BY CRASHING INTO A CURB. THE VEHICLE WAS UNABLE TO BE RESTARTED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO LOCAL DEALER. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH, NHTSA CAMPAIGN NUMBER: 13V173000 (ELECTRICAL SYSTEM) HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 122,000.
NHTSA ODI 11400342