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What 204 owners told NHTSA about the 2012 Buick Lacrosse Hybrid
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
2 of 204 complaints match · Body & structure · crash/fire/injury only · clear filters
Jan 20, 2014Body & structureCrash1 injury
THE A-PILLAR OF THE VEHICLE IS EXTREMELY WIDE AND OBSTRUCTS VISIBILITY. THE VEHICLE IS DANGEROUS TO DRIVE, AND THE WIDTH OF THE PILLAR HAS CAUSED US TO POP 3-TIRES (ONE LEFT, TWO RIGHT) (THREE SEPARATE TIMES/THREE DIFFERENT DRIVERS) DUE TO AN INABILITY TO ADEQUATELY GAUGE TURNS AS A RESULT OF THE PILLAR'S WIDTH. IT IS AN EXTREME DESIGN FLAW AND ACTION SHOULD BE TAKEN AGAINST GM FOR SUCH A NEGLIGENT DESIGN. NO MATTER THE SEAT POSITION, YOU SIMPLY DO NOT HAVE ADEQUATE FRONTWARD VISIBILITY TO THE LEFT OR RIGHT (IT'S JUST ONE GIANT FRONTWARD BLIND SPOT). ADDITIONALLY, THE C/D PILLARS ARE ALSO EXTREMELY WIDE AND OBSTRUCTIVE, AND THE REAR DECK IS TOO HIGH. THIS DESIGN HAS NOT CHANGED FOR EVEN THE 2014 MODELS AND PROVIDES AN INHERENT SAFETY RISK. *TR
NHTSA ODI 10560674
Dec 10, 2012Body & structureSpeed controlCrash
DRIVER WAS ON A LARGE FREEWAY IN TRAFFIC, WHEN THE ACCELERATOR PEDAL BROKE OFF. DRIVER OBTAINED CONTROL OF THE VEHICLE BUT NOT BEFORE THE CAR SURGED INTO THE VEHICLE IN FRONT OF IT. THE PEDAL COMPLETELY BROKE OFF AND WAS LAYING IN THE FLOORBOARD. CAR WAS PURCHASED BRAND NEW AND HAD ONLY BEEN DRIVEN FOR 6 MONTHS. CAR WAS TOWED TO DEALERSHIP WHERE PURCHASED AND IS BEING INVESTIGATED TO DETERMINE THE CASE OF THE PEDAL FAILURE. NO ANSWER YET. *TR
NHTSA ODI 10487865
Working with the data? Download all 204 complaints as CSV · fetched from NHTSA July 24, 2026
How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your
pre-purchase inspection list. Back to the
full 2012 Buick Lacrosse Hybrid verdict →