Home · 2012 Buick Enclave · Complaints

What 132 owners told NHTSA about the 2012 Buick Enclave

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (132)Crash / fire / injury (19)Body & structure (24)Engine (24)Airbags (21)Electrical system (19)Steering (17)Transmission & drivetrain (13)Fuel system (8)Brakes (6)Visibility & wipers (4)Seat belts (3)

6 of 132 complaints match · Airbags · crash/fire/injury only · clear filters

Mar 29, 2022AirbagsCrash1 injury

I was in a accident and the air bag hurt me very bad driver side tooth gone tissue want go down what can I do

NHTSA ODI 11458778

Nov 15, 2021AirbagsCrash4 injuries

The contact owns a 2012 Buick Enclave. The contact stated that while driving 65 mph a second vehicle crashed into the passenger side causing severe damage to the vehicle. During the crash, the passenger-side curtain air bags did not deploy. The driver sustained neck, back, and shoulder inquiries. The front passenger sustained head neck and back injuries. The second-row driver-side passenger suffered a head injury. The second-row passenger-side occupant suffered a head and neck and arm injury. The service dog located in the 3rd row was also injured during the crash. Medical attention was sought a couple of days after the incident. A police report was taken at the scene. The vehicle was not towed. The cause of the failure was not determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 132,000

NHTSA ODI 11440500

Sep 23, 2019AirbagsBrakesCrash

TL* THE CONTACT OWNED A 2012 BUICK ENCLAVE. WHILE DRIVING APPROXIMATELY 5-10 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. THE CONTACT ATTEMPTED TO SHIFT THE VEHICLE INTO REVERSE AND PARK; HOWEVER, THE VEHICLE KEPT ROLLING FORWARD AND CRASHED INTO ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO BALLAS BUICK GMC (LOCATED AT 5715 CENTRAL AVE, TOLEDO, OH 43615, (419) 464-7699) TO BE DIAGNOSED, WHICH WAS STILL PENDING. THE VEHICLE WAS SALVAGED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. *TP *PM

NHTSA ODI 11257424

Jun 24, 2019AirbagsCrash

I WAS IN A COLLISION ON 6/21/2019 THAT HAD SEVERE FRONT END OBSTRUCTIONS AND WITH A STRONG TOTAL LOSS AS A RESULT. MY AIRBAGS NEVER DEPLOYED. THE VEHICLE WAS IN MOTION ON ASSEMBLY STREET, COLUMBIA SC.

NHTSA ODI 11222110

Aug 19, 2016AirbagsCrash1 injury

WAS INVOLVED IN AN ACCIDENT WHERE ANOTHER DRIVER SEEMINGLY PROCEEDED THRU A STOP SIGN WITHOUT AN ACTUAL STOP, MY CAR WAS HIT ON THE LEFT SIDE OF THE CAR...FROM SIDE DRIVER'S DOOR TO FRONT PORTION OF VEHICLE, INCLUDING GRILL...LEFT SIDE TIRE WAS BUCKLED INTO VEHICLE WITH PROBABLE AXLE DAMAGE, ETC. NONE OF THE AIR BAGS WERE DEPLOYED, AND I HIT MY HEAD ON THE DRIVER'S WINDOW, BREAKING THE WINDOW, RESULTING IN SERIOUS HEAD INJURIES, ETC. MY VEHICLE WAS ON A CITY STREET, 4 WAY STOP, AND HAD JUST STARTED AUTO MOTION TO TURN LEFT AT INTERSECTION. I WILL BE ABLE TO PROVIDE PHOTOS AND ADDITIONAL DOCUMENTATION AS REQUESTED.

NHTSA ODI 10897159

Apr 9, 2013AirbagsCrash3 injuries

TL* THE CONTACT OWNS A 2012 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACTS VEHICLE AND ALL OF THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE LEFT LEG AND ARM. THE FRONT PASSENGER SUSTAINED INJURIES TO THE HEAD, BACK AND SHOULDERS. THE REAR DRIVER'S SIDE PASSENGER SUSTAINED NECK INJURIES, AS WELL AS UPPER AND LOWER BACK INJURIES. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS TOWED TO AN INDEPENDENT SHOP HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 30,000. *TR UPDATED 6/18/13 *CN UPDATED 07/11/2013 *JS

NHTSA ODI 10505682

Working with the data? Download all 132 complaints as CSV · fetched from NHTSA July 11, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2012 Buick Enclave verdict →