What 10 owners told NHTSA about the 2012 BMW R1200 RS

THERE IS A RECALL ON FUEL PUMPS RECALL # 20V-471. MY FUEL PUMP NEEDS TO BE REPLACED AS IT IS FAILING. THE RECALL INCLUDES BIKES UP TO MODEL YEAR 2011. WHILE MY BIKE IS A 2012, IT WAS MANUFACTURED IN 2011 AND SHOULD BE INCLUDED IN THE RECALL. I HAVE ONLY 6000 MILES ON MY BIKE AND THE PART HAS FAILED WAY TO EARLY FOR IT NOT TO BE INCLUDED WITH THE RECALL. THANK YOU

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TL* THE CONTACT OWNS A 2012 BMW R1200 R. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING FUEL FROM THE FUEL PUMP. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO HAVE THE VEHICLE DIAGNOSED. THE FAILURE MILEAGE WAS 40,000.

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FUEL LEAK FROM BROKEN PLASTIC "QUICK DISCONNECT" FITTING ON THE LEFT SIDE OF THE MOTORCYCLE. I NOTICED THE ISSUE WHEN I WAS RIDING THE MOTORCYCLE ON THE HIGHWAY AND RAW FUEL WAS SPRAYING ONTO MY LEG AND ONTO THE CYLINDER & CYLINDER HEAD OF THE ENGINE. I PULLED OFF THE HIGHWAY INTO A GAS STATION TO DETERMINE THE SOURCE OF THE LEAK. AFTER REMOVING SOME PLASTIC TRIM/COVERS I FOUND THE SOURCE WAS THE PLASTIC 90 DEGREE FITTING HAD CRACKED. THE FUEL FITTING DID NOT FAIL DUE TO ANY IMPACT, TAMPERING OR ABUSE; IT IS IN A PROTECTED AREA AT THE LOWER EDGE OF THE FUEL TANK AND COVERED BY A PIECE OF PLASTIC TRIM. AFTER INSPECTING THE FAILED PART, I NOTICED HOW THIN THE PLASTIC IS AND HOW IT BROKE ON THE GROOVE (A STRESS RISER). I BELIEVE THE PART IS POORLY DESIGNED AND POSES A SERIOUS SAFETY AND FIRE HAZARD TO THE VEHICLE OPERATOR. IN MY OPINION, SUCH COMPONENTS SHOULD BE MADE OF HIGHER QUALITY MATERIAL SUCH AS STAINLESS STEEL FOR STRENGTH AND CORROSION RESISTANCE. AFTER CHECKING WITH THE BMW DEALER FOR A REPLACEMENT FITTING, I DECIDED TO REPLACE THE FUEL CONNECTOR WITH A BARBED 90 DEGREE STAINLESS STEEL FITTING TO PREVENT THE POSSIBILITY OF A RE-OCCURRENCE BECAUSE I BELIEVE THE BMW SUPPLIED PART TO BE FLAWED AND INHERENTLY DANGEROUS.

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MY FUEL GAUGE FAILED DUE TO THE FAILURE OF THE FUEL LEVEL SENDING "STRIP" - THIS IS COMMON ON MANY BMW MOTORCYCLE MODELS FROM 2004-2014. AS A RESULT OF THE FAILURE I RAN OUT OF FUEL ON A BUSY HIGHWAY. THIS CREATED A DANGEROUS SITUATION.

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MOTORCYCLE ENGINE STOPPED RUNNING ON HIGHWAY OFF RAMP. ENGINE WOULD CRANK, BUT NOT RESTART. FUEL GAUGE ON ELECTRONIC READOUT SHOWED 78 MILES UNTIL REFILL. NO WARNING LIGHTS WERE FLASHING. PUT FUEL IN THE TANK, STARTED RIGHT UP. IN-TANK FUEL SENSOR IS FAULTY. *JS

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I HAD BEEN ON THE ROAD FOR ABOUT 30 MINUTES AND HAD BEEN IN HEAVY STOP AND GO TRAFFIC FOR ABOUT 10 MINUTES. MY FUEL GAUGE WENT FROM HALF TANK TO EMPTY WITH THE "LOW FUEL" WARNING LIGHT FLASHING BETWEEN. THIS HAPPENED BETWEEN GLANCES AT THE INSTRUMENT CLUSTER. SINCE IT WAS A 90 DEGREE DAY AND IN STOP AND GO TRAFFIC I WAS WATCHING THE ENGINE TEMPERATURE GAUGE CLOSELY. THE ENGINE TEMPERATURE GAUGE IS PART OF THE SAME CLUSTER AS THE FUEL GAUGE SO I KNOW THE CHANGE FROM A HALF TANK OF FUEL TO NO FUEL WAS ALMOST IF NOT INSTANTANEOUS. IT IS THE RESULT OF A BAD FUEL SENSOR IN THE FUEL TANK THAT IS A KNOWN ISSUE WITH THIS TYPE OF STRIP SENSOR. WITH HUNDREDS OF THESE SENSORS GOING BAD INSIDE THE FUEL TANK HOW LONG WILL IT BE BEFORE ONE HAS A SERIOUS FAULT AND BLOWS UP THE FUEL TANK SITTING BETWEEN THE MOTORCYCLE RIDERS LEGS. NEVER SAY NEVER. *TR

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MOTORCYCLE RAN OUT OF GAS. FUEL GAUGE SHOWED FULL. DISPLAY SAID I HAD 226 MILES TO GO TO EMPTY. I WAS TRAVELING IN AN UNFAMILIAR HIGHWAY WITH NO SERVICES WITHIN A FIFTY MILE RANGE. THE MOTORCYCLE GAS GAUGE REMAINED AT FULL FOR THE REMAINDER 2,100 MILE OF THE TRIP TO PHOENIX FROM FLORIDA. DEALER SAID THEY HAVE ORDERED A FUEL STRIP TO REPLACE THE FAULTY ONE UNDER WARRANTY. *TR

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THE FUEL GAUGE STOPPED WORKING. THIS HAPPENED TWICE. THE SECOND TIME IT LED TO RUNNING OUT OF GAS WHILE UNDER OPERATION. THE FUEL STRIP THAT SENSES GAS IN THE TANK WAS REPLACED ON BOTH OCCASIONS. HOWEVER, THIS KIND OF FAILURE IS UNSAFE, BECAUSE RUNNING OUT OF FUEL WHILE YOU ARE MOVING ON A MOTORCYCLE CAN CAUSE LEAD TO LOSS OF CONTROL. *TR

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