ENGINE FAILURE (WITH ONLY 60K MILES ON IT) WHILE DRIVING AT 70MPH WITHIN MINUTES OF WARNING LIGHT SAYING 'DRIVETRAIN MALFUNCTION'. THE ENGINE SHUT OFF, CAR WENT INTO NEUTRAL AND I HAD TO MANUALLY STEER AND BRAKE TO GET TO THE SIDE OF THE FREEWAY. WITHIN MINUTES, THE BATTERY DIED, SO I COULDN'T EVEN PUT THE CAR INTO NEUTRAL TO GET IT ONTO THE FLATBED TOW TRUCK. I EVENTUALLY WAS ABLE TO GET IT TOWED TO THE DEALER WHERE I BOUGHT IT CPO IN 2015 AND HAVE HAD IT SERVICED (I HAD EVEN HAD IT SERVICED THERE 3 WEEKS BEFORE THIS INCIDENT). THE ENGINE HAD RECEIVED THE "CUSTOMER CARE PACKAGE" IN 2015, AND I'VE ONLY HAD IT SERVICED THROUGH BMW DEALERS. 3 DAYS AFTER I HAD THE CAR TOWED TO THE DEALER, THE SA TOLD ME THERE WAS A COMPLETE ENGINE FAILURE AND THEY WOULD REPLACE THE ENGINE. IT'S BEEN THERE FOR 4 MONTHS NOW, WAITING FOR A NEW ENGINE, AND THE MANAGER OF THE SERVICE DEPARTMENT CAN'T PROVIDE AN ESTIMATE ON WHEN THE NEW ENGINE WILL ARRIVE. I CONTACTED BMW NA, AND THEY WERE ALSO UNABLE TO TELL ME WHEN A REPLACEMENT ENGINE COULD BE EXPECTED. I'M NOT EVEN SURE I WANT A REPLACEMENT ENGINE THAT HAS THE POTENTIAL TO FAIL AGAIN.
NHTSA ODI 11144778