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What 36 owners told NHTSA about the 2011 Volvo XC60

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (36)Crash / fire / injury (2)Seat belts (8)Visibility & wipers (8)Electrical system (6)Body & structure (3)Engine (3)Steering (3)Airbags (2)Brakes (2)Electronic Stability Control (esc) (2)Equipment (2)

1 of 36 complaints match · Airbags · crash/fire/injury only · clear filters

May 31, 2017AirbagsCrash

TL* THE CONTACT OWNS A 2011 VOLVO XC60. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED. THE FRONT END OF THE VEHICLE WAS SEVERELY DAMAGED, BUT THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 50,000.

NHTSA ODI 10992487

Working with the data? Download all 36 complaints as CSV · fetched from NHTSA July 25, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2011 Volvo XC60 verdict →