Aug 8, 2022Engine
The contact owns a 2011 Volvo XC60. The contact stated that she noticed an oil leak underneath the vehicle. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the turbo needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 100,000.
NHTSA ODI 11478127
Aug 12, 2013Engine
I WAS DRIVING ON INTERSTATE 84 IN CONNECTICUT WHEN THE LOW OIL LIGHT CAME ON. THE CAR, WHICH IS DEALER SERVICED, UNDER WARRANTY, NEEDED ALMOST 2 QUARTS OF OIL. I ADDED THE OIL AND BROUGHT IT TO THE SERVICING DEALER, WHO TOLD ME THAT THE CAR NEEDED NEW RINGS, AND THAT THEY WOULD ALSO REPLACE THE PISTONS. THEY TOLD ME THAT THIS WAS A DEFECT FOR THIS CAR MODEL, AND HAD BEEN CORRECTED IN LATER MODELS. II WAS UNAWARE THAT THIS CAR HAD ENGINE ISSUES - THERE HAVE BEEN NO NOTICES OR RECALLS FROM VOLVO. THE DEALER HAS REPLACED THE PISTONS AND RINGS, BUT CURRENTLY IS UNWILLING TO EXTEND THE ENGINE WARRANTY. I WAS TOLD THAT IT WAS "UNLIKELY" THAT I WOULD HAVE ANY PROBLEMS AT 70,000 OR 80,000 MILES BY THE SERVICE MANAGER. *TR
NHTSA ODI 10534811