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What 16 owners told NHTSA about the 2011 Volkswagen Touareg

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (16)Crash / fire / injury (2)Engine (4)Fuel system (4)Steering (3)Fuel System, Diesel (2)Airbags (1)Electrical system (1)Speed control (1)Transmission & drivetrain (1)

1 of 16 complaints match · Airbags · clear filters

Feb 21, 2012AirbagsCrash

IN A FRONT-ON COLLISION THAT CAUSED $22,000 OF DAMAGE TO THE FRONT OF MY VEHICLE, NEITHER OF THE FRONT AIRBAGS DEPLOYED. *TR

NHTSA ODI 10448818

Working with the data? Download all 16 complaints as CSV · fetched from NHTSA July 25, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2011 Volkswagen Touareg verdict →