Home · 2011 Volkswagen Jetta Hev · Complaints
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
55 of 639 complaints match · Transmission & drivetrain · clear filters · page 3 of 3
2011 VOLKSWAGEN JETTA TDI STALLS IN TRAFFIC. IT WILL START AFTER STALL BUT IT WILL NOT MOVE IN ANY GEAR. AUTO TRANSMISSION. THE CAR STALLED FOR THE FIRST TIME AT ONLY 175 MILES. THE CAR WAS TAKEN TO THE DEALER AND FIXED? CAR STALLED THE SECOND TIME IN TRAFFIC AT 230 MILES. IT'S NOW BACK AT THE DEALER AND THEY DO NOT KNOW WHAT IS WRONG WITH IT. *TR
NHTSA ODI 10397239
WHILE DRIVING THE CAR WITH THE DSG TRANSMISSION IN MANUAL SHIFT (TIPTRONIC) MODE, THE CAR IS SUPPOSED TO DOWNSHIFT AUTOMATICALLY AS THE CAR SLOWS DOWN. I HAVE HAD 2 INSTANCES WHEN THE CAR WOULD SLOW DOWN, THE TRANSMISSION WOULD DOWNSHIFT (AS IT SHOULD) TO 4TH GEAR AND THE INSTRUMENT CLUSTER MULTI-FUNCTION DISPLAY INDICATES 4TH GEAR BUT WHEN I ACCELERATE TO GET THE CAR MOVING AGAIN, THE CAR FEELS LIKE IT IS STUCK IN NEUTRAL, I.E., THE ENGINE REVS BUT THE MOMENTUM DOES NOT INCREASE. SOLUTION: I HAVE FOUND THAT MANUALLY PUSHING THE SHIFTER LEVER DOWN TO SHIFT INTO 3RD GEAR ENGAGES 3RD GEAR AND GETS THE CAR GOING AGAIN. *TR
NHTSA ODI 10395460
FROM TIME TO TIME, WHEN DEPRESSING THE GAS PEDAL TO ACCELERATE (ENTERING HIGHWAY VIA ON RAMP, CLIMBING MODERATE HILL OR GRADE, PASSING SLOWER VEHICLE) THERE IS INITIALLY NO ACCELERATION, THEN A SUDDEN SURGE OF POWER CAUSING AN UNCONTROLLED ACCELERATION.
NHTSA ODI 10382408
WHILE ACCELERATING NORMALLY FROM A STOP SIGN IN SPORT MODE (SPORT MODE FOR RESPONSIVENESS, NOT A DRAG RACE), THE CAR JERKED WHILE SHIFTING FROM FIRST TO SECOND GEAR. IT WAS A HALF SECOND HESITATION BUT NOTICEABLY LOST POWER AND RECOVERED BUT NOTICEABLE ENOUGH FOR ME TO REPORT IT. *TR
NHTSA ODI 10374089
TWICE THE CAR GOES INTO REVERSE IN ALL SIX GEARS. IT HAPPENS WHEN I TRY TO COME OUT OF A FULL STOP. IT HAPPENS ON FLAT GROUND. THE FIRST TIME IT SEEMED TO FIX ITSELF AFTER ABOUT 10 MINUTES OF MY FIDDLING, BUT I CAN'T SEE WHAT I DID TO MAKE IT WORK. I HAD STOPPED QUITE A FEW TIMES BETWEEN ONE TIME AND ANOTHER AND IT WORKED PERFECTLY WELL. THE TIME BETWEEN THE FIRST INCIDENT AND THE SECOND WAS 13 DAYS. *TR
NHTSA ODI 10363830
Working with the data? Download all 639 complaints as CSV · fetched from NHTSA July 26, 2026