What 639 owners told NHTSA about the 2011 Volkswagen Jetta Hev

TRANSMISSION KICKED INTO NEUTRAL WHILE CRUISING ON HIGHWAY. HAD TO PULL OVER AND COME TO A COMPLETE STOP AND RESTART THE CAR BEFORE IT WOULD ALLOW ME TO SHIFT BACK INTO DRIVE. THE FAULT RECURRED A FEW MILES LATER AND HAS RECURRED SEVERAL TIMES SINCE THEN. THE CAR IS NOW TOO UNSAFE TO DRIVE. *TR

NHTSA ODI 10661212

2011 JETTA SPORTWAGEN TDI: STOCK ENTERTAINMENT SYSTEM (RCD 510) WENT DEAD. HEARD A LOUD POP, TOUCH SCREEN WENT BLACK, AND ALL FUNCTIONALITY WAS LOT. I CONSIDER THIS A MAJOR SAFETY ISSUE IN THAT THE ENTERTAINMENT SYSTEM ALSO INCLUDES THE HANDS FREE PHONE INTEGRATION. THIS IS A WELL KNOWN ISSUE IN THE SPORTWAGEN COMMUNITY (SEE THE FOLLOWING THREAD HTTP://WWW.CARGURUS.COM/CARS/DISCUSSION-T36009_DS552583?SNTEMLID=181117531#MSG390217) YET VOLKSWAGEN REFUSES TO STAND BY THEIR PRODUCT AND ACKNOWLEDGE A FAULTY PART. IN ESSENCE, VOLKSWAGEN IS KNOWINGLY PUTTING THEIR CUSTOMERS AT RISK BY SELLING CARS WITH A FAULTY ENTERTAINMENT SYSTEM WHICH INCLUDES THE HANDS FREE PHONE INTEGRATION. *TR

NHTSA ODI 10659011

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE HORN WAS INOPERABLE. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 11V196000 (ELECTRICAL SYSTEM). HOWEVER, THE VIN WAS NOT INCLUDED.THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE WIRING FOR THE HORN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.

NHTSA ODI 10654984

WHILE DRIVING IN A RESIDENTIAL AREA, THE JETTA TDI ENGINE LIGHT BEGAN FLASHING AND THE ENGINE STARTED LUGGING. ACCORDING TO THE DEALER, THIS IS DUE TO A KNOWN DEFECT WITH THE INTERCOOLER HOSE THAT TRAPS CONDENSATION IN THE SYSTEM. WHEN THE CONDENSATION FREEZES, THE ENGINE IS DEPRIVED OF AIR. ACCORDING TO THE FORUM POST BELOW, THIS ISSUE IS VERY WIDESPREAD AND CAN SOMETIMES CAUSE ENGINE DAMAGE FROM HYDROLOCK. IF THE CAR IS MOVING AT HIGH SPEEDS WHEN THIS HAPPENS, IT CAN BE DANGEROUS. VW IS CHARGING CUSTOMERS WHO ARE OUT OF WARRANTY OVER $1,000 TO FIX A KNOWN DESIGN FLAW. A RECALL SHOULD BE ISSUED TO PROTECT CUSTOMERS FROM THIS PROBLEM. FORUM DESCRIBING THE WIDESPREAD NATURE OF THIS ISSUE; HTTP://FORUMS.VWVORTEX.COM/SHOWTHREAD.PHP?5574701-TDI-INTERCOOLER-ISSUE-DESIGN-FLAW. *TR

NHTSA ODI 10654820

EXTREME CRACKING OF TIRE SIDEWALL, ADJACENT TO THE BEAD AREA OF HANKOOK OPTIMO H725A. SIZE: 205/55R16 91H. DOT 1 GRP DY H 0211 THIS TIRE WAS ORIGINAL EQUIPMENT ON A NEW 2011 VW JETTA SPORTWAGON TDI. IT HAD NEVER BEEN TAKEN OFF THE RIM AND WAS USED DURING NON-WINTER MONTHS ONLY, WITH APPROXIMATELY 35,000 MILES OF USE. THE DEFECT IS ON THE INNER SIDEWALL AND WAS DISCOVERED WHEN THE WINTER WHEELS/TIRES WERE BEING PUT ON THE CAR. IT IS FORTUNATE THAT THIS EXTREME CRACKING DID NOT CAUSE A HIGH SPEED CATASTROPHIC INCIDENT. *TR

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THE HORN ONLY WORKS SPORADICALLY, NOT SURE WHEN IT WILL OR WILL NOT FUNCTION. *TR

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TURNED MY VEHICLE ON AND HEARD THE RADIO POP AND HAS BEEN USELESS EVER SINCE. THE RADIO IN THIS VEHICLE CONTROLS EVERYTHING. I HAVE TALKED TO VWOA AND SEVERAL OTHER VW REPAIR SHOPS AND THEY HAVE TOLD ME THIS IS NOT THEIR PROBLEM AND I MUST PAY FOR DIAGNOSTICS AND REPAIR MYSELF. I AM VERY DISPLEASED WITH THE QUALITY OF PARTS AND SERVICE IN THIS VEHICLE. ALSO THE WAY EVERYONE SEEMS TO KNOW WHAT THE PROBLEM IS BUT LIES ABOUT IT REALLY GETS ON MY NERVES. ITS NOT RIGHT THAT A MULTI BILLION DOLLAR COMPANY CAN CONTINUE TO DO THIS TO PEOPLE LEGALLY. I HOPE THAT THERE ARE GOOD PEOPLE AT YOUR ORGANIZATION THAT CAN MAKE THIS RIGHT. I HAVE FOUND SO MANY DIFFERENT WEBSITES, BLOGS , FORUMS. AND DISAPPOINTED PEOPLE THAT HAVE THIS SAME PROBLEM. I HAVE INCLUDED JUST A FEW OF THE ONES I HAVE FOUND WITH HUNDREDS OF THOUSANDS OF COMPLAINTS OF THE SAME ISSUE. THANK YOU FOR TAKING THE TIME TO LISTEN. HTTP://WWW.ARFC.ORG/COMPLAINTS/2010/VOLKSWAGEN/JETTA/ELECTRICAL_SYSTEM/PROBLEM.ASPX HTTP://WWW.CARGURUS.COM/CARS/DISCUSSION-T36009_DS552583 HTTP://WWW.CONSUMERAFFAIRS.COM/AUTOMOTIVE/VW_JETTA.HTML HTTP://WWW.CARSURVEY.ORG/REVIEWS/VOLKSWAGEN/JETTA/R51763/COMMENTS/PAGE-23/ HTTP://FORUMS.EDMUNDS.COM/DISCUSSION/6721/VOLKSWAGEN/JETTA/VW-JETTA-ELECTRICAL-PROBLEMS/P9 HTTP://WWW.CARCOMPLAINTS.COM/VOLKSWAGEN/JETTA/2011/ACCESSORIES-INTERIOR/RADIO_STOPPED_WORKING.SHTML HTTP://WWW.MOTORTREND.COM/CARS/2011/VOLKSWAGEN/JETTA/RECALLS/ HTTP://FORUMS.FOURTITUDE.COM/SHOWTHREAD.PHP?5801721-RCD-510-JUST-STOPPED-WORKING HTTP://WWW.TRUEDELTA.COM/VOLKSWAGEN-JETTA/PROBLEMS-280 HTTP://JETTAJUNKIE.COM/VW-JETTA/SHOWTHREAD.PHP?45226-HELP-RADIO-AND-CIG-OUTLETS-STOPPED-WORKING-2011-TDI HTTP://VOLKSWAGENOWNERSCLUB.COM/VW/SHOWTHREAD.PHP/23920-2009-JETTA-SW-PROBLEMS-IN-RADIO-CIRCUIT-%28FUSE-8%29. *TR

NHTSA ODI 10649246

MY EXTERNAL LIGHT MALFUNCTION INDICATOR WENT ON. I STOPPED AND SAW THAT THE LEFT RUNNING LIGHT AND THE RIGHT LOW BEAM LIGHT WERE OUT. I TURNED THE CAR BACK ON 2 HOURS LATER THE INDICATOR WAS OFF AND ALL THE LIGHTS WERE WORKING. TODAY I GOT THE WARNING AGAIN AND IT CYCLED THROUGH TO SHOW MULTIPLE EXTERNAL LIGHTS NEEDING REPLACEMENT. IT APPEARS THIS IS THE MELTED FUSE BOX ISSUE. I SEE THERE HAS BEEN A RECALL ON SOME VWS. IS THE 2011 JETTA TDI RECALLED FOR THIS? *TR

NHTSA ODI 10644193

PURCHASED THIS CAR NEW IN 2011. VW FIXED THE FUEL EXHAUST PORTS. ENGINE LIGHT CAME ON AGAIN AND DEALER STATED THAT THE PARTICULATE FILTER AND CATALYTIC CONVERTER BOTH NEEDED TO BE REPLACED. ALSO WARNED THAT THE FUEL PUMP HAD SERIOUS ISSUES. I HAD ONE YEAR LEFT TO PAY THIS CAR OFF, IT HAD 90K MILES ON IT AND I HAD TO TURN IT IN. HOW CAN THEY GET AWAY WITH SELLING A BRAND NEW CAR FOR $28K TO HAVE IT CRAP OUT WITH NO REPERCUSSIONS LIKE THIS? *TR

NHTSA ODI 10641821

THE DRIVER SIDE WINDOW DOES NOT STAY UP WHEN AUTOMATICALLY ROLLED UP FROM WINDOW BUTTON OR FROM LOCKING CAR USING KEY IN DRIVER SIDE DOOR.

NHTSA ODI 10640066

THIS VEHICLE HAS NEVER BEEN INVOLVED IN AN ACCIDENT, VEHICLE DRIVEN BY 22 YEAR OLD DAUGHTER FOR COLLEGE. 02/05/13, 9332 MILES, AIRBAG SYSTEM WARNING LAMP CAME ON, DEALER REPLACED PASSENGER "SIDE" AIRBAG, CONNECTORS AND WIRES REPAIRED. 06/03/14, 17,960 MILES, AIRBAG SYSTEM WARNING LAMP CAME ON, DEALER CLEARED FAILURE CODE. 06/24/14, 18,520 MILES, AIRBAG SYSTEM WARNING LAMP CAME ON, DEALER REPLACED PASSENGER "FRONT" AIRBAG. 08/12/14, 19,785 MILES, AIRBAG SYSTEM WARNING LAMP CAME ON, DEALER REPLACED PASSENGER "FRONT" AIRBAG AND REPAIRED/MODIFIED WIRING HARNESS. 09/03/14, 20,750 MILES, AIRBAG SYSTEM WARNING LAMP CAME ON, DEALER RAN NEW WIRES FOR T5 CONNECTOR. 09/26/14, 21,870 MILES, AIRBAG SYSTEM WARNING LAMP CAME ON, PROBLEM HAS NOT BEEN DIAGNOSED NET. CONSIDERING REPLACING THIS VEHICLE AS I DON'T BELIEVE IT IS SAFE FOR MY DAUGHTER TO DRIVE DUE TO FAULTY ENGINEERING OF THE AIRBAG CONTROL SYSTEM. *TR

NHTSA ODI 10640258

THIS 2011 VW SPORTWAGEN TDI (DIESEL)WOULD EASILY STALL IN FIRST GEAR. SINCE THE FIRST TEST DRIVE WE WERE TOLD AT THE DEALERSHIP, THIS MANUAL TRANSMISSION TAKES GETTING USED TO. I HAVE A FRIEND WHO OWNS A 2011 GOLF TDI WITH A SIMILAR ISSUE. HOWEVER, EVEN THOUGH I BECAME MORE ACCUSTOMED TO DRIVING IT, I WOULD STILL STALL IN FIRST GEAR...SOMETIMES IN INTERSECTIONS. I MENTIONED THIS TO THE SERVICE ADVISOR, DURING SEVERAL SERVICE VISITS AND I WAS TOLD IT WAS JUST THE WAY THESE CARS ARE. EVERY TIME A SERVICE ADVISOR WOULD TEST DRIVE MY CAR THEY'D STALL IT. THEY NEVER LOOKED INTO IT. AT 89,000 THE DUAL MASS FLYWHEEL HAD TO BE REPLACED. AT THIS POINT THE CAR WAS OUT OF WARRANTY. I WENT TO AND INDEPENDENT MECHANIC (THAT I TRUSTED)AND ASKED HIM TO NOT ONLY REPLACE THE DUAL MASS FLYWHEEL, BUT THE CLUTCH PLATE AND THROW OUT BEARING AS WELL. HE SAID THE CLUTCH PLATE AND THROW OUT BEARING LOOKED FINE. I SAID SINCE WE HAVE THIS APART I DON'T WANT TO TAKE ANY CHANCES. SINCE REPLACING THE PARTS WITH ORIGINAL VW PARTS IT DRIVES LIKE A NORMAL MANUAL TRANSMISSION CAR SHOULD...I NO LONGER STALL THIS CAR IN 1ST GEAR. ONE CAN CHECK ON LINE AND SEE OTHER PEOPLE ARE HAVING SIMILAR PROBLEMS. BESIDES THE EXPENSE IT IS ALSO DANGEROUS. I'M SURPRISED THERE ISN'T A RECALL ON THIS ISSUE. ON SEPTEMBER 19TH I SPOKE TO THE SERVICE MANAGER AT FLYNN VW, AND ASKED HIS ADVICE ABOUT DEALING WITH VW AND HE REITERATED THAT THE MANUAL TRANSMISSIONS ON THE DIESELS (TDI) WERE LIKE THAT. HE STATED HE STILL STALLS WHEN DRIVING THE DIESEL VWS. HOWEVER HE SAID THE GAS ENGINES DIDN'T SEEM TO STALL LIKE THE DIESELS. *TR

NHTSA ODI 10639294

DRIVING ON I-5 SOUTHBOUND IN OUR 2011 VW JETTA TDI; MY CAR DROPPED HORSE POWER AND THE GLOW PLUG LIGHT STARTED BLINKING. THE CAR DID NOT SHUT OFF, BUT THE HORSE POWER WAS CUT SIGNIFICANTLY. WE STOPPED AT THE NEXT INTERCHANGE 6 MILES AWAY AND CALLED VW. THEY SAID IT SHOULD BE LOOKED AT AND SCHEDULED AN APPOINTMENT FOR THE NEXT MONDAY. I TURNED THE CAR OFF. IT RESTARTED AND THE GLOW PLUG LIGHT WAS NOT ON. CAR FUNCTIONED NORMALLY ON THE DRIVE HOME (35 MILES). I TOOK THE CAR TO THE DEALERSHIP ON MONDAY AND THEY RAN SOME TESTS. THE HPFP ON THE ENGINE WAS OUT. IT SOUNDS LIKE IT IS A KNOWN ISSUE. IT IS COVERED BY MY 60 POWER TRAIN WARRANTY. BUT MY CAR ONLY HAS 34,000 MILES. IT SOUNDS LIKE THERE ARE QUITE A FEW ISSUES ON THIS TYPE OF TDI WITH THE HPFP. IS THIS SOMETHING THE NTSB WILL BE INVESTIGATING? *TR

NHTSA ODI 10638893

DRIVING VEHICLE ON SOUTH BOUND I-5 GOING 60MPH RIGHT OUTSIDE OF THE TACOMA DOME IN FAR LEFT LANE WHEN VEHICLE SUDDENLY STARTED FLASHING ENGINE LIGHT AND ENGINE DIED AT THE SAME TIME. I HAD MULTIPLE VEHICLES SCREECHING TO A STOP RIGHT ON I-5 AND HONKING AT ME, ALMOST HITTING ME, BARELY MISSING ME. I ALMOST DIED. NO SHOULDER TO GET OFF ON. ENGINE LIGHT THEN WENT OFF. I SAT IN MY CAR FOR SEVERAL MINUTES CRYING, SHAKING AND THEN TRIED STARTING CAR AGAIN. CAR BARELY STARTED, ABLE TO GET OFF TO THE SIDE OF THE ROAD, BUT CAR WAS SHAKING AND JUMPING TO THE SIDE OF THE ROAD. LARSON'S VOLKSWAGEN DEALERSHIP IS CHARGING ME $480 AND SAYS THIS HAPPENED DUE TO "FAILURE IN IGNITION COIL PACK A" I ALMOST DIED, WHY IS THERE NOT A RECALL ON THIS? *TR

NHTSA ODI 10638430

MY CLEAR COAT BEGAN PEELING LAST YEAR, I MADE THE MISTAKE OF WAITING TO DISCUSS IT WITH VOLKSWAGEN UNTIL THIS YEAR, NOW THEY ARE SAYING MY WARRANTY HAS EXPIRED WHICH WE HAD BOUGHT THE 6 YEAR PLAN AND THAT THE CLEAR COAT IS NOT THEIR ISSUE ANYMORE PLUS A SPOT ON MY REAR FENDER IS DARKENING EVERY TIME I WASH MY CAR. I'VE SPOKEN WITH 4 SEPARATE BODY SHOPS AND ALL OF THEM HAVE SAID THAT BOTH ISSUES ARE IN FACT A MANUFACTURE ISSUE AND THAT I NEED TO GO BACK AND KEEP TRYING TO GET THEM TO ACKNOWLEDGE THE FAULT. A SIMPLE GOOGLE SEARCH WILL BRING UP SEVERAL VOLKSWAGEN OWNERS WITH THE SAME ISSUE AND SAME YEAR MODEL, I'VE FOUND ONLY ONE THAT WAS SUCCESSFUL IN GETTING THEIR CAR FIXED. I HOPE THAT MY STORY HELPS OTHERS, BECAUSE THEY ARE BASICALLY JUST IGNORING IT WITH ME. *TR

NHTSA ODI 10638563

REAR TRUNK LIGHT WORKS INTERMITTENTLY

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VERY MUSTY SMELL IN VEHICLE WHEN THE A/C IS RUNNING.

NHTSA ODI 10637970

THE LATCH ON THE DRIVER SIDE HAS BECOME LOOSE. AS I WAS DRIVING OVER SPEED BUMPS, I NOTICED THE DOOR WOULD RATTLE HARD. I PULLED TO THE SIDE AND NOTICED THE LATCH ATTACHED TO THE CAR WAS LOOSE. I TIGHTENED UP THE SCREWS AND THE DOOR WAS ABLE TO CLOSE TIGHTLY AGAIN. A FEW WEEKS LATER, THE PROBLEM HAS OCCURRED AGAIN. I TIGHTEN THE SCREWS, BUT THIS TIME, THE DOOR CANNOT CLOSE FULLY. THIS IS WORRISOME, BECAUSE WHAT IF THE DOOR SWINGS OPEN AS I AM DRIVING? THIS IS A MAJOR SAFETY CONCERN! *TR

NHTSA ODI 10637818

ISSUES BEGAN WITH FAULTY STARTER. THEN PROGRESSED TO A BATTERY OF ELECTRICAL ISSUES FROM WINDOWS MOVING IN REVERSE OF DESIRED ORDER TO HORN AND KEYS DYING. EACH TIME DEALER BRUSHED OFF ISSUE. WHEN HORN AND KEYS DIED (ALSO WITH FAULTY START BUTTON) DEALER TRIED TO FORCE ME TO DRIVE UNSAFE VEHICLE UNTIL THEY GOT AROUND TO FIXING THE PROBLEM. MOST OTHER TIMES THE ISSUE WAS IGNORED OR I WAS TREATED AS THOUGH I WAS MAKING UP THE PROBLEM. (THESE PROBLEMS INCLUDE RADIO STAYING ON WHEN CAR IS COMPLETELY OFF, AND AFTER MANUALLY SWITCHING IT OFF, IT THEN WILL TURN BACK ON WHILE THE CAR IS STILL OFF (EVEN THOUGH THE CAR WILL NOT START AND I HAVE TO USE THE LONG HOLD LOCK FUNCTION TO ROLL WINDOWS UP). THE CAR ALSO WILL REOPEN TRUNK UPON CLOSE, FLASH PASSENGER SEAT BELT WARNINGS WHEN THE SEAT IS EMPTY, NOT DISPLAY GEAR WHEN MOVING, NOT DISPLAY MILEAGE/FUEL LEVEL WHILE SIMULTANEOUSLY LISTING MILEAGE RANGE FROM SELECTED SCREEN, ETC. PROBLEMS ARE WORSE IN EXTREME WEATHER. I HAVE ATTEMPTED TO HAVE THE PROBLEMS FIXED MULTIPLE TIMES TO NO AVAIL. RECENTLY, I HAVE TAKEN THE CAR IN SEVERAL TIMES TO HAVE SERVICE LIGHT DIAGNOSED. DEALER RESET LIGHT EACH TIME WITHOUT BOTHERING TO CHECK THE SOURCE. PROBLEM PROGRESSED TO ENGINE NOT STARTING, SLUGGISH AND JERKY ACCELERATION, LURCHING STOPS, AND, MOST RECENTLY, SHUTTING OFF WHILE DRIVING. THIS IS ABSOLUTELY A MANUFACTURER ISSUE, AND I AM PLANNING TO PURSUE ALL OPTIONS AVAILABLE TO RECTIFY. NOT ONLY HAS VOLKSWAGEN PRODUCED AN UNSAFE VEHICLE, BUT THEY ARE ALSO AWARE OF THESE PROBLEMS AND MAKE A GREAT EFFORT TO AVOID DEALING WITH THEM. *TR

NHTSA ODI 10633825

DRIVING ON FREEWAY. TPMS LIGHT CAME ON. WHEN CHECKED, ALL THREE TIRES WHICH WERE ORIGINAL EQUIPMENT (HANKOOK OPTIMO) HAD FAILED INSIDE SIDEWALLS. THESE TIRES HAD TO BE REPLACED. ACCORDING TO YOUR WEBSITE, THERE HAD BEEN A HANKOOK TIRE RECALL IN 2010 AND VOLKSWAGON DID NOT ADVISE MYSELF OR OTHER CUSTOMERS ABOUT THE DANGERS OF THESE TIRES WHICH A SIMPLE GOOGLE SEARCH WOULD REVEAL HAS RESULTED IN NUMEROUS ACCIDENTS AND POTENTIAL ENDANGERMENT OF BOTH THEIR CUSTOMERS AND OTHER INDIVIDUALS. FOR THE SAKE OF MY FELLOW VW OWNERS, I DON'T KNOW HOW TO GET THROUGH TO VW THAT THEIR SILENCE ON THIS MATTER IS DANGEROUS. *TR

NHTSA ODI 10636910

I WAS DRIVING ALONG WHEN THE RADIO MADE A POPPING NOISE. NOW IT NO LONGER WORKS AND I'VE LOST ALL ABILITIES TO USE MY HANDSFREE DIAL OR ANSWER FEATURES ON MY PHONE. RADIO NOW HAS A BLACK SCREEN AND WILL NOT POWER ON. THE LOSS OF HANDSFREE PHONE THROUGH MY RADIO IS A MAJOR SAFETY CONCERN AND HAVING IT WAS A CONTRIBUTING FACTOR WHEN I MADE THE PURCHASE. *TR

NHTSA ODI 10632381

DRIVING THE CAR AT FREEWAY SPEEDS PRIOR TO TAKING THE EXIT. WHEN WE TOOK THE EXIT, THERE WAS A SUDDEN LOSS OF POWER AND THE VEHICLE WOULD NOT GO OVER 1000 RPM. THE VEHICLE WAS LIMPED TO THE SHOULDER WHERE IT DIED AND WOULD NOT RESTART. VEHICLE WAS TOWED TO THE MECHANIC SHOP WHERE THEY ARE IN THE PROCESS OF REPAIRS. THE VW IS EQUIPPED WITH A 2.0L TDI ENGINE AND I HAVE READ MULTIPLE OTHER REPORTS OF THE SAME ISSUES OCCURRING INVOLVING THE HPFP FAILING. *TR

NHTSA ODI 10631750

MY THREE YEAR OLD, BOUGHT BRAND NEW FROM THE DEALERSHIP JETTA, AND AFTER PARKING OVERNIGHT I GOT IN MY CAR TO DRIVE TO WORK AND MY HANDSFREE BLUETOOTH, SATELLITE, RADIO UNIT WOULD NOT TURN ON. THIS IS A MAJOR CONCERN AND DRIVING HAZARD CONSIDERING I AM ON CALL 24 HOURS A DAY AND RECEIVE CALLS IN MY VEHICLE WHICH IS THE REASON WHY I BOUGHT THIS VEHICLE WITH THE INTEGRATED BLUETOOTH. AFTER CHECKING ALL THE FUSES I DID SOME ONLINE RESEARCH AND FOUND THAT THIS IS A RECURRING PROBLEM WITH THIS VEHICLE AND THERE WAS A CLASS ACTION LAWSUIT ALREADY STARTED DUE TO THE INORDINATE AMOUNT OF CLAIMS BEING FILED. I THEN BROUGHT THE VEHICLE TO THE DEALERSHIP WHERE THEY TOLD ME THAT THERE WAS A SHORT IN THE UNIT AND IT WOULD HAVE TO BE REPLACED. I THEN CONTACTED VOLKSWAGEN OF AMERICA WHERE THEY ACKNOWLEDGED THEY THERE WAS A KNOW SHORT IN THOSE UNITS BUT DUE TO THE MILES ON MY VEHICLE NOTHING COULD BE DONE. THE UNIT IS 3 YEARS OLD AND WITH THE KNOWN ELECTRICAL DEFECTS, POTENTIAL FIRE HAZARDS THE VEHICLE NEEDS TO BE INVESTIGATED. *TR

NHTSA ODI 10628625

SHORTLY AFTER PURCHASING THE VEHICLE NEW WE EXPERIENCED ISSUES WITH THE VEHICLE STUTTERING WHEN DRIVING AND AT TIMES SHUTTING OFF COMPLETELY AS IF IT STALLED (THE VEHICLE IS AN AUTOMATIC WITH THE DSG TRANSMISSION). WE TOOK THE VEHICLE TO THE VW DEALERSHIP UNDER WARRANTY BUT THE TECH COULD NOT REPLICATE THE PROBLEM AND SENT US ON OUR WAY AND TOLD US TO COMEBACK IF IT KEPT OCCURRING. THE PROBLEM PERSISTED AND WE TOOK THE VEHICLE TO THE SERVICE DEPARTMENT AGAIN AND THEY SAID THE PROBLEM COULD NOT BE FOUND AND ONCE AGAIN SENT US AWAY AND TOLD US TO COME BACK IF THE PROBLEM KEPT OCCURRING. THE VEHICLE IS NOW STUTTERING AND STALLING MUCH MORE OFTEN AND THE WARRANTY HAS RUN OUT. I CALLED THE VW HQ THEY TOLD ME TO TAKE THE VEHICLE IN AND HAVE THE TECH LOOK AT IT WHICH HAS COST ME $112 IN WHICH THEY ONCE AGAIN FOUND NOTHING AND RECOMMENDED I LET THE CAR WARM UP PRIOR TO DRIVING. IT IS CURRENTLY SUMMER AND THE LOW TEMPERATURES ARE AROUND 70 AND THE HIGHS ARE 85+. IN ADDITION THIS IS A MODERN VEHICLE AND HAD I KNOW I WAS GOING TO NEED TO LET IT WARM UP I WOULD NOT HAVE PURCHASED IT. THIS ISN?T THE 50?S. MY WIFE AND I NOW FEEL THE VEHICLE IS UNSAFE TO DRIVE DUE TO THE FACT IT STALLS OUT AT UNPREDICTABLE TIMES CAUSING A LOSS OF POWER STEERING, POWER BRAKES. IF VW DOES NOT FIX THIS ISSUE I WILL BE TRADING IT IN DUE TO THEIR DISREGARD FOR SAFETY OF MY FAMILY. *TR

NHTSA ODI 10628324

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT STATED WHILE DRIVING 40 MPH, THE HORN FAILED TO ACTIVATE WHILE ATTEMPTING TO ALERT THE OTHER DRIVER OF THE PROXIMITY TO HIS VEHICLE. AS A RESULT, THE OTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE. THE DEALER WAS CONTACTED. THE TECHNICIAN INFORMED THE CONTACT THAT THE VIN WAS NOT AFFECTED BY NHTSA CAMPAIGN NUMBER: 11V196000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000.

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