Home · 2011 Toyota Yaris Hatchback · Complaints

What 25 owners told NHTSA about the 2011 Toyota Yaris Hatchback

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (25)Crash / fire / injury (3)Airbags (21)Suspension (2)Body & structure (1)Electrical system (1)Engine (1)Engine & cooling (1)Interior Lighting (1)Wheels (1)

3 of 25 complaints match · crash/fire/injury only · clear filters

Mar 12, 2023Crash

The car malfunction issue that is being reported is for the 2011 Toyota Yaris Gearshift and yes it is available upon request. The safety of small children were at risk when the vehicle was turned off no key in the ignition and no pressure on the break but the gear was pulled it shifted into neutral and completed an accelerated roll away with a small child inside. Not as of yet, has this vehicle been inspected by an independent service center. Vehicle has been inspected by other individuals and insurance reps. NO WARNING LIGHTS VISIBLE because keys were never in vehicle or in vehicle ignition.

NHTSA ODI 11511383

Jan 4, 2019AirbagsCrash7 injuries

IT WAS NEW YEAR'S EVE 12/31/2018 IT WAS RAINING AND I WAS GOING HOME AFTER PICK UP DINNER FOR MY FAMILY AND I WAS COMING TO A STOP SIGN AND I PRESSED ON MY BRAKES AND IT DIDN'T CATCH ON AND I LET OFF OF IT AND PRESSED ON IT AGAIN. I STILL FELT LIKE I WAS SLIDING AND THAT WHEN I PRESSED ON IT EVEN HARDER AND I KEPT SLIDING. I TURNED MY WHEEL SO I WOULDN'T HIT STRAIGHT TO THE TREES AND THE DITCH BUT ONCE I TURNED THE WHEEL I FELT THE CAR BEING PUSHED LIKE THE WIND BLEW ON IT AND NEXT THING I FEEL THE CAR WAS HIT AND ROLLING DOWN THE DITCH AND THE AIRBAGS DIDN'T DEPLOY. IT HAPPENED SO FAST I THOUGHT WE WERE DIED CAUSE IT WAS MY 6 MONTHS OLD DAUGHTER AND I. THE FIRST DAY AFTER THE ACCIDENT MY NECK WAS HURTING SO BAD THAT IT HURT FOR ME TO SWALLOW AND MY CHEST, SHOULDERS, AND BACK HURTS. MY DAUGHTER AND I WENT TO URGENT CARE ON 1/2/2019 CAUSE THE DOCTORS OFFICE WERE CLOSED AND THE EMERGENCY ROOM WAS FULL OF PEOPLE THE NEXT DAY CAUSE IT WAS A HOLIDAY I WISH I HAD WENT WITH THE AMBULANCE OR WENT THAT SAME DAY CAUSE I WAS IN SO PAIN AFTER. WE DIDN'T GET VISIBLE SCARS MY DAUGHTER WAS STRAPPED IN HER CAR SEAT AND I HAD MY SEATBELT ON CAUSE I ALWAYS MAKE SURE I HAVE MY SEATBELT ON EVERY TIME I'M IN A CAR I CAN FEEL MY BRUISES I COULDN'T GET A MRI CAUSE I WAS GIVEN A PREGNANCY TEST AND IT CAME UP POSITIVE BUT I DID GET A X-RAY ON MY NECK. ALL I CAN TAKE FOR PAIN IS TYLENOL 1 PILL EVERY 6 HOURS OR 2 PILLS EVERY 12 HOURS. I HAVE TO FOLLOW UP WITH MY DAUGHTER DOCTOR NEXT WEEK TO SEE IF EVERYTHING STAYS NORMAL FROM HER URGENT CARE CHECK UP. I'M TRYING TO FIGURE OUT WHAT HAPPENED WITH MY CAR CAUSE I WASN'T GOING THAT FAST AND THE CAR HITTING SO HARD I CAN'T UNDERSTAND WHY THE AIRBAGS DIDN'T DEPLOY? DIDN'T THE SENSORS DIDN'T WORK OR GO OFF. IF Y'ALL CAN PLEASE INFORM ME OF WHY THE AIRBAGS DIDN'T DEPLOY PLEASE MESSAGE ME AT MY EMAIL [XXX] OR [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 11165287

Aug 3, 2016AirbagsWheelsEngineCrashFire1 injury

HI, MY NAME IS [XXX] DO TO A CAR CRASHING INTO MY TOYOTA YARIS MY SON WAS DRIVING AND SOME CAR CRASH INTO HIM. HE GOT HURT AIRBAGS DID NOT WORK AT ALL WHEN THE ACCIDENT WAS VERY FATAL. ENGINE WAS ON FIRE DEPARTMENT HAD TO TAKE HIM OUT OF THE CAR UNCONSCIOUS AND THE WHEELS WHERE TWISTS. CAR WAS DESTROYED WAS UNBELIEVABLE HOW THE CAR WAS LEFT. CAR SHOULD BE RETURNED OR TAKEN OF MARKET. ITS NOT SAFE CAR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 10892995

Working with the data? Download all 25 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2011 Toyota Yaris Hatchback verdict →