Home · 2011 Toyota Sienna · Complaints

What 610 owners told NHTSA about the 2011 Toyota Sienna

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (610)Crash / fire / injury (50)Airbags (211)Body & structure (154)Electrical system (67)Wheels (37)Tires (33)Brakes (30)Transmission & drivetrain (30)Steering (24)Engine (23)Equipment (22)

211 of 610 complaints match · Airbags · clear filters · page 1 of 9

Feb 4, 2026Electrical systemAirbagsLatches & locks

The contact owns a 2011 Toyota Sienna. The contact stated that the air bag warning light was intermittently illuminated while driving. The contact stated that the warning light turned off while restarting the vehicle. Additionally, the contact stated that the sliding doors failed to function automatically and required to be opened or closed manually. The contact stated that while attempting to open the front driver's side door in icy and snowy weather, the door made an abnormal cracking sound and failed to open. The contact stated that the passenger's side door made an abnormal cracking sound but opened as intended. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was notified of the failure. The failure mileage was approximately 9,999.

NHTSA ODI 11715483

May 6, 2020Electrical systemAirbagsBody & structure

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, SEVERAL UNKNOWN WARNINGS LIGHT ILLUMINATED WITH A BEEPING SOUND. THE VEHICLE WAS TAKEN TO THE VOSS TOYOTA (2110 HELLER DR, BEAVERCREEK, OH 45434, (937) 431-2100), WHERE A TECHNICIAN TEST DROVE THE VEHICLE HOWEVER, WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED AT THE SAME DEALER UNDER NHTSA CAMPAIGN NUMBERS: 16V858000 (STRUCTURE) AND 16V340000 (AIR BAGS) AND PRIOR TO THE REPAIRS THE VEHICLE HAD NOT EXPERIENCED A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 161,000.

NHTSA ODI 11323515

Sep 24, 2019AirbagsCrash

CHECK AIR BAGS

NHTSA ODI 11257584

May 2, 2019Electrical systemAirbags

TOOK IN FOR RECALL. GOT VAN BACK AND DRIVER SIDE SLIDING DOOR NO LONGER OPENS WITH DOOR HANDLE. ALSO LARGE WIRE RAN IN 2ND ROW BEHIND DRIVER SEATS AND JUST LEFT THERE. ALSO JUMPER FUSE RAN UNDER STEERING WHEEL. ELECTRICAL NIGHTMARE. HORRIBLE MAINTENANCE. UNACCEPTABLE. CREATED MORE SAFETY HAZARDS.

NHTSA ODI 11205413

May 2, 2019Electrical systemAirbags

TOOK IN FOR RECALL. GOT VAN BACK AND DRIVER SIDE SLIDING DOOR NO LONGER OPENS WITH DOOR HANDLE. ALSO LARGE WIRE RAN IN 2ND ROW BEHIND DRIVER SEATS AND JUST LEFT THERE. ALSO JUMPER FUSE RAN UNDER STEERING WHEEL. ELECTRICAL NIGHTMARE. HORRIBLE MAINTENANCE. UNACCEPTABLE. CREATED MORE SAFETY HAZARDS.

NHTSA ODI 11205416

May 2, 2019Electrical systemAirbags

TOOK IN FOR RECALL. GOT VAN BACK AND DRIVER SIDE SLIDING DOOR NO LONGER OPENS WITH DOOR HANDLE. ALSO LARGE WIRE RAN IN 2ND ROW BEHIND DRIVER SEATS AND JUST LEFT THERE. ALSO JUMPER FUSE RAN UNDER STEERING WHEEL. ELECTRICAL NIGHTMARE. HORRIBLE MAINTENANCE. UNACCEPTABLE. CREATED MORE SAFETY HAZARDS.

NHTSA ODI 11205417

Apr 15, 2019Airbags

TAKATA RECALL: ATTEMPTED TO HAVE RECALL SERVICE COMPLETED AT HERITAGE TOYOTA IN CATONSVILLE, MD. WAS TOLD THEY DID NOT HAVE THE PARTS AND WAS PUT ON A WAITING LIST.

NHTSA ODI 11196190

Feb 6, 2019AirbagsSeats

THE OCCUPANT SENSING SYSTEM DOES NOT RECOGNIZE THAT SOMEONE (FULL GROWN ADULT) IS SITTING IN THE PASSENGER SEAT. THIS PROBLEM IS IDENTICAL TO A PREVIOUS RECALL (NHTSA CAMPAIGN # 13V014000) TOYOTA SAYS THEY DO NOT HAVE TO FIX IT UNDER THE RECALL. PERHAPS THE RECALL DOES NOT COVER ALL OF THE VINS IMPACTED.

NHTSA ODI 11174761

Jan 24, 2019Airbags

TAKATA RECALL WESTBURY TOYOTA HAS A 2011 SIENNA LE IN SILVER ON SALE ON THEIR LOT. I ADDRESSED THEM VIA EMAIL ABOUT MY CONCERNS ON RECALLS SPECIFICALLY THE TAKATA AIRBAG RECALL. WHEN I ENTERED THE VIN ON THE NHYSA WEBSITE IT SHOWED ONE RECALL 1/9/2019 FOR AIRBAG BUT NO OFFICIAL RECALL NUMBER ASSIGNED TO IT YET. AS SOON AS I EMAILED THEM BACK AT NIGHT AROUND 9 PM I NOTICED THE RECALL NOTICE HAD DISAPPEARED. THE CARFAX ALSO SHOWS 1/24/2019 THAT MANUFACTURE MAINTENANCE WAS CONDUCTED. SO ALL OF A SUDDEN AT 9:30 PM THEY MAGICALLY FIXED THE AIRBAGS!? I'M WORRIED ABOUT THE LEGITIMACY OF THE FIX THEY CONDUCTED AND AFRAID SOMEONE MIGHT GET INJURED SHOULD THEY BUY THIS VEHICLE. PLEASE INVESTIGATE OR REACH OUT TO THEM.

NHTSA ODI 11172004

Dec 15, 2018Airbags

"TAKATA RECALL" NHTSA REFERENCE ID 16V340 THE SIENNA VIN (XXX) IS ACTUALLY IN SWITZERLAND. I'VE BEEN TOLD BY THE WORKSHOP STANDARD PROCEDURE IS THAT TOYOTA USA HAS TO DIRECT TOYOTA SWITZERLAND TO DO THIS REPAIR. MANY SIENNAS IN THE COUNTRY HAVE BEEN UPDATED THIS WAY. TIL TODAY , I HAVE NOT RECEIVED ANY NOTIFICATION TO PROCEED AND BRING MY SIENNA TO THE SWISS DEALERSHIP FOR THIS PURPOSE. IN ADDITION, THE TWO OTHER RECALLS; >SAFETY RECALL G04 - REMEDY NOTICE CERTAIN 2011 - 2016 MODEL YEAR SIENNA VEHICLES POWER SLIDING DOOR_NHTSA REFERENCE ID16V858 AND, >SAFETY (NON-COMPLIANCE) RECALL B0N - CUSTOMER NOTIFICATION PHASE 2011 AND CERTAIN EARLY 2012 MY SIENNA VEHICLES - TIRE AND LOADING INFO PLACARD AND OWNER'S MANUAL UPDATE SENT TO OWNERS. ASSIST CUSTOMER IF REQUESTED.NHTSA REFERENCE ID 11V560, ARE PENDING. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11161698

Apr 30, 2018Electrical systemAirbags

TAKATA RECALL WE TOOK THE CAR TO THE TOYOTA DEALER IN KATY IN MID FEBRUARY 2018 TO SOLVE THE AIR BAG RECALL AND POWER DOORS. THEY SAID THE DO NOT HAVE THE PARTS; WE HAVE GO BACK TWICE BUT THEY SAY THEY STILL DO NOT HAVE THEM. NOW ALMOST 3 MONTHS LATER THEY HAVE NOT DONE ANYTHING ABOUT IT. WE HAD NOT HAVE ANY ACCIDENT BUT WE DO NOT FEEL SAFE WHEN DRIVING THE CAR.

NHTSA ODI 11090917

Jan 13, 2018Electrical systemAirbags

TAKATA RECALL. BEEN CALLING DEALER EVERY FEW MONTHS, WAITING FOR THE RECALL TO GET REMEDIED FOR THE AIRBAGS. ALSO, WAITING FOR THE DEALER TO REMEDY THE SLIDING DOOR RECALL. MANY CALLS TO THE SERVICE DEPARTMENT HAVE BEEN UNRESOLVED, EVEN WITH THE PROMISE TO BE CALLED BACK.

NHTSA ODI 11062614

Dec 1, 2017AirbagsCrash2 injuries

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. WHILE DRIVING BETWEEN 30-35 MPH, THE CONTACT'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE ON THE PASSENGER SIDE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT AND HER FOURTEEN YEAR OLD DAUGHTER WERE INJURED AS A RESULT OF THE CRASH. THE CONTACT WAS DRIVING AND HER DAUGHTER WAS SEATED ON THE PASSENGER SIDE. THE OCCUPANTS WERE INJURED AND THE FOURTEEN YEAR OLD PASSENGER WAS TAKEN TO THE HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED. THE CONTACT STATED THAT SHE RECENTLY HAD THE AIR BAGS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE AUTONATION TOYOTA CERRITOS DEALER (18700 STUDEBAKER RD, CERRITOS, CA) WAS NOTIFIED OF THE FAILURE AND WERE CURRENTLY REPAIRING THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

NHTSA ODI 11051812

Nov 19, 2017Airbags

TAKATA RECALL. I HAVEN'T RECEIVED ANY RECALL FOR REPLACING TAKATA AIRBAGS FOR MY VEHICLE FROM MY TOYOTA DEALER. I'M VERY CONCERNED DRIVING THAT VEHICLE. PLEASE CALL ME AT [XXX] OR EMAIL ME AT "[XXX]" FOR FURTHER INFORMATION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 11047354

Nov 14, 2017AirbagsCrash

I WAS DRIVING MY TOYOTA SIENNA 2011(US 22W ALLENTOWN PA HIGHWAY) WHEN SUDDENLY MY VEHICLE WAS HIT HARDLY BY A CHEVY SUV, THEN I HIT LATERALLY THE WALL DIVIDING THE HIGHWAY, LATELY HIT A ALUMINIUM FENCE. I WAS ADMITTED AT LEHIGH VALLEY HEALTH NETWORK, CEDAR CREST HOSPITAL WITH HITS ALL OVER MY BODY, ESPECIALLY, AN OPEN-WOUND TRAUMA IN MY FOREHEAD. I STARTED HAVING RECURRENT HEADACHES, PAINFUL BACK AND NECK ACCOMPANY OF SWELLING, NUMBNESS AND CRAMPS IN MY RIGHT LIMB. I WAS ATTENDING PHYSICAL THERAPIES, STILL I AM TAKING MEDICATIONS BY RELIEF RECURRENT MIGRAINES, BACK AND NECK PAIN PROVOKED BY THE WHIPLASH SYNDROME LONG-TERM INJURIES. WHEN CHECKING ON THE VEHICLE WAS VERY NOTICEABLE THAT NONE OF AIR-BAGS WAS OPENED. BECAUSE OF THIS SITUATION MY INJURIES WERE WORST.

NHTSA ODI 11045907

Nov 13, 2017Airbags

THIS WEBSITE AND SENT NOTICES STATE THAT MY 2011 TOYOTA SIENNA IS ON TAKATA AIRBAG RECALL. WHEN I JUST CALLED BOCH TOYOTA SOUTH TO SCHEDULE THE RECALL AND REPLACE MY AIRBAGS, THE CUSTOMER SERVICE REPRESENTATIVE SAID THAT THE AIRBAG RECALL IS VEHICLE SPECIFIC AND MY MINI VAN IS NOT ON THEIR RECALL LIST, THEREFORE I CANNOT GET THE SAFER AIRBAGS INSTALLED. I'D LIKE TO GET THIS PROBLEM RESOLVED AND MAKE MY VEHICLE SAFER.

NHTSA ODI 11045618

Oct 28, 2017Airbags

"TAKATA RECALL" RECALL OF THE TAKATA AIRBAG INFLATORS HAVE NOT BEEN REPLACED. TOYOTA CORPORATION DID NOTIFY US AND WHEN WE QUESTIONED ABOUT THE REPLACEMENT AT PRICE TOYOTA, 168 NORTH DUPONT HIGHWAY, NEW CASTLE, DE 19720, REPLACEMENT PARTS WERE NOT AVAILABLE AT THAT TIME. NOT FURTHER COMMUNICATIONS FOR APPROXIMATELY 2 YEARS.

NHTSA ODI 11040775

Oct 10, 2017SteeringAirbags

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. WHILE MAKING A RIGHT TURN, THE CONTACT HEARD AN ABNORMAL POPPING SOUND AND THE AIR BAG WARNING INDICATOR ILLUMINATED. WHEN THE CONTACT ATTEMPTED TO TURN THE STEERING WHEEL LEFT, IT WAS MANUAL/STIFF AND THE HORN FAILED. THE VEHICLE WAS DRIVEN TO THE LOCAL DEALER (FRED ANDERSON TOYOTA OF SANFORD, 3321 NC HWY 87 S, SANFORD, NC, 27332) WHERE IT WAS DIAGNOSED THAT THE STEERING SPIRAL CABLE ASSEMBLY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE PARTS HAD TO BE ORDERED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 1710102139. THE MANUFACTURER STATED THAT ONLY CANADA WAS INCLUDED IN A RECALL FOR THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.

NHTSA ODI 11032753

Oct 1, 2017Electrical systemAirbags

TAKATA RECALL

NHTSA ODI 11030690

Sep 18, 2017AirbagsBody & structureEquipment

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V858000, 16V340000, AND 11V560000 (STRUCTURE, AIR BAGS, EQUIPMENT). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED THREE MONTHS AGO AND STATED THAT THEY WOULD SEND THE PARTS TO URBANA, IL. A CASE NUMBER WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 11/01/17*LJ *TR

NHTSA ODI 11024004

Sep 13, 2017Airbags

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CLAREMONT TOYOTA (601 AUTO CENTER DR, CLAREMONT, CA 91711 (909) 542-1828) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11023307

Sep 12, 2017Airbags

TOYOTA SEND ME A RECALL LETTER STILL TRYING TO GET IT FIX NHTSA NO. 16V-340 &17V-006

NHTSA ODI 11022909

Aug 4, 2017AirbagsBody & structure

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V858000 (STRUCTURE) AND 16V340000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT MAPLEWOOD TOYOTA (2873 MAPLEWOOD DR, MAPLEWOOD, MN 55109 (651) 482-1322) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ...UPDATED 10/19/17 *BF. *JS

NHTSA ODI 11012846

Jul 27, 2017Airbags

TAKATA RECALL: DESPITE BEING IN ZONE A, MY LOCAL TOYOTA DEALER (SERVCO HAWAII) SAYS IT WILL BE MANY MONTHS BEFORE THEY CAN GET TO FIXING MY AIRBAG (I WAITED ON THE PHONE FOR OVER AN HOUR BEFORE THEY EVEN ANSWERED MY CALL). GIVEN THAT ZONE A CARS ARE AT THE GREATEST RISK OF ACCIDENTAL AIR BAG EXPLOSION, AND GIVEN THAT TOYOTA SAYS THAT THE FRONT SEAT SHOULD NOT BE OCCUPIED UNTIL THE PROBLEM IS FIXED, IT SEEMS INADEQUATE TO JUST TELL THE CONSUMER THAT THEY WILL GET TO IT IN A FEW (INDETERMINATE) MONTHS. I WOULD LIKE MY CAR FIXED IMMEDIATELY.

NHTSA ODI 11011170

Jul 24, 2017Airbags

TAKATA RECALL THEY SENT ME A RECALL NOTICE ABOUT ONE YEAR AGO STATING NO SOLUTION YET, IN THE MEANTIME, DEATH MAY OCCUR IF PASSENGER SIDE AIRBAG DEPLOYS. SO FOR A YEAR NO ONE CAN SIT IN THE PASSENGER SEAT, ABOUT A WEEK AGO I FINALLY GET A NOTICE THAT THEY HAVE THE PARTS NOW. I CALL THEM AND THEY PUT ME ON A WAIT LIST THAT THE SAN JOSE STEVEN'S CREEK TOYOTA DEALER TELLS ME IS GOING TO BE 4 TO 6 WEEKS WAIT. SO FOR A YEAR, NO ONE CAN SIT ON THE PASSENGER SEAT OR FEAR OF DEATH IF THE AIRBAG DEPLOYS. NOW ITS 4 TO 6 MORE WEEKS LONGER. I HAVE 2 CHILDREN SEATS INSTALLED IN THE MIDDLE ROW AND THE BACK SEATS ARE FOLDED DOWN TO CARRY CARGO. WHERE IS MY WIFE SUPPOSED TO SIT IN THE MEANTIME?!? THIS IS A RIDICULOUSLY LONG TIME THAT I'M NOT ABLE TO USE MY PASSENGER SIDE SEAT. THIS IS CRIMINAL.

NHTSA ODI 11010212

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Working with the data? Download all 610 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2011 Toyota Sienna verdict →