Jul 29, 2024Body & structureSpeed controlBrakesCrash
I was pulling my 2011 Toyota Siena into a parking space. My foot was on the brake and the car was going about 5 mph. The car made a slight sound, along with a perceptible yet small physical shift, and (while my foot was on the brake) independently accelerated with tremendous force. It was like it was ignited. The car hit a concrete pole and was totaled. The acceleration over-rode the brake. No one was hurt. The concrete pole averted what could have been a catastrophic accident, had we hit pedestrians, or had we rear ended a car or truck on the freeway. The brakes failed as the car jumped into independent acceleration. My safety and the safety of my passenger were both at risk. As I said, in a different situation, we might have hit pedestrians, or gone through the wall of the grocery store and hit customers. The concrete pole saved us and others. The mechanic at the service center where the car was towed said it was impossible to discern if there had been a failure in the system of the car - though clearly both my passenger and myself experienced that failure in the car's ability to override an independent, forceful acceleration not caused by the driver. There was no warning of any kind. On the Edmunds site, there are many, many testimonials by other drivers of the Toyota Siena of similar, frightening experiences of independent acceleration. It is terribly dangerous and should be investigated. If there is not a recall on this vehicle, there should be. This is a potentially catastrophic defect.
NHTSA ODI 11605251
Sep 24, 2019AirbagsCrash
CHECK AIR BAGS
NHTSA ODI 11257584
Sep 4, 2019Electrical systemBody & structureEngineFire
MY VAN CUT ON FIRE LAST SATURDAR, SEPTEMBER 1ST 2019. FOR NO APPARENTLY REASON. I DROVE ABOUT 5 MILES FROM MY HOUSE TO THE GROCERY STORE, WHEN I NOTICE THE SMOKE, I FIRST THOUGH WAS THE CAR IN FRONT OF ME. BUT WAS SMOKE COMING FROM MY HOOD. I WAS JUST ABOUT TO STOP AT A STOP SIGH AND I LOOK THE TEMPERATURE GATE AND IT WAS FINE, TURN OF THE CAR AND PEOPLE FROM THE PARKING LOT WAS ALREADY YELLING FOR ME TO GET OUT OF THE CAR. MORE THAN 2/3 OF THE VAN WAS TOTALLY DESTROYED IN THE FIRE.
NHTSA ODI 11253099
Mar 18, 2019Transmission & drivetrainCrash1 injury
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. WHEN THE ENGINE WAS STARTED WITH THE GEAR IN PARK AND THE PASSENGER SIDE SLIDING DOOR OPEN, THE VEHICLE SUDDENLY DROVE FORWARD AND CRASHED INTO A CONCRETE PILLAR. WHILE ATTEMPTING TO STOP THE VEHICLE, THE CONTACT BECAME TRAPPED BETWEEN THE VEHICLE AND THE CONCRETE PILLAR. THE CONTACT SUSTAINED INJURIES TO THE HEAD, LEFT HIP, LEGS, TORSO, AND BOTH ARMS. MEDICAL ATTENTION WAS NOT RECEIVED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 150,000.
NHTSA ODI 11189725
Mar 16, 2019Transmission & drivetrainCrash1 injury
MINIVAN PARKED BUT ROLL AWAY CAUSED INJURY. THE MINIVAN WAS PARKED TO PICK UP GROCERY BAGS BUT STARTED ROLLING AWAY AFTER THE LAST 2BAGS OF GROCEY
NHTSA ODI 11187286
Jan 16, 2019Speed controlCrash
ON A SNOWY SATURDAY MORNING, MY HUSBAND WAS SLOWLY (DRIVING LESS THAN 5 MPH) PULLING INTO A PARKING SPOT WHILE BRAKING. AS HE SHIFTED INTO PARK, THE VEHICLE SUDDENLY REVVED AND ACCELERATED OVER THE FIVE INCH CURB AND HIT A BUILDING A FEW FEET IN FRONT OF THE CAR. HIS FOOT REMAINED FIRMLY ON THE BRAKE DURING THE INCIDENT. ALTHOUGH THE VEHICLE HAD COME TO A COMPLETE STOP ONCE IT HIT THE BUILDING AND WAS PUT INTO PARK, THE ENGINE CONTINUED TO MAKE A LOUD REVVING SOUND. THE REVVING DID NOT STOP UNTIL THE VEHICLE WAS TURNED OFF.
NHTSA ODI 11170463
Nov 5, 2018Electrical systemFire
WHILE PARKED IN MY DRIVEWAY, HAVING BEEN DRIVEN TWO HOURS BEFORE, MY VAN CAUGHT ON FIRE IN THE ENGINE COMPARTMENT. IT BURNED FOR AN UNKNOWN AMOUNT OF TIME BEFORE WE WERE ALERTED. THE ELECTRICAL SYSTEM WAS DISABLED BY THE FIRE CAUSING THE TWO BACK SLIDING DOORS TO BECOME INOPERABLE. THE VAN CAN SEAT 6 PEOPLE IN THE REAR PASSENGER COMPARTMENT AND THEY WOULD BE UNABLE TO EXIT THE VAN EXCEPT BY GOING THROUGH THE FRONT DOORS. EVEN NOW THAT IT IS AFTER THE FIRE, WE ARE STILL UNABLE TO OPEN THEM, FROM INSIDE, OUTSIDE, OR WITH ANY OF THE BUTTONS.
NHTSA ODI 11145336
Dec 1, 2017AirbagsCrash2 injuries
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. WHILE DRIVING BETWEEN 30-35 MPH, THE CONTACT'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE ON THE PASSENGER SIDE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT AND HER FOURTEEN YEAR OLD DAUGHTER WERE INJURED AS A RESULT OF THE CRASH. THE CONTACT WAS DRIVING AND HER DAUGHTER WAS SEATED ON THE PASSENGER SIDE. THE OCCUPANTS WERE INJURED AND THE FOURTEEN YEAR OLD PASSENGER WAS TAKEN TO THE HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED. THE CONTACT STATED THAT SHE RECENTLY HAD THE AIR BAGS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE AUTONATION TOYOTA CERRITOS DEALER (18700 STUDEBAKER RD, CERRITOS, CA) WAS NOTIFIED OF THE FAILURE AND WERE CURRENTLY REPAIRING THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
NHTSA ODI 11051812
Nov 14, 2017AirbagsCrash
I WAS DRIVING MY TOYOTA SIENNA 2011(US 22W ALLENTOWN PA HIGHWAY) WHEN SUDDENLY MY VEHICLE WAS HIT HARDLY BY A CHEVY SUV, THEN I HIT LATERALLY THE WALL DIVIDING THE HIGHWAY, LATELY HIT A ALUMINIUM FENCE. I WAS ADMITTED AT LEHIGH VALLEY HEALTH NETWORK, CEDAR CREST HOSPITAL WITH HITS ALL OVER MY BODY, ESPECIALLY, AN OPEN-WOUND TRAUMA IN MY FOREHEAD. I STARTED HAVING RECURRENT HEADACHES, PAINFUL BACK AND NECK ACCOMPANY OF SWELLING, NUMBNESS AND CRAMPS IN MY RIGHT LIMB. I WAS ATTENDING PHYSICAL THERAPIES, STILL I AM TAKING MEDICATIONS BY RELIEF RECURRENT MIGRAINES, BACK AND NECK PAIN PROVOKED BY THE WHIPLASH SYNDROME LONG-TERM INJURIES. WHEN CHECKING ON THE VEHICLE WAS VERY NOTICEABLE THAT NONE OF AIR-BAGS WAS OPENED. BECAUSE OF THIS SITUATION MY INJURIES WERE WORST.
NHTSA ODI 11045907
Oct 4, 2017Speed controlEngineCrash3 injuries
I PUT MY VEHICLE IN PARK AND THEN TURNED ON THE HAZARD LIGHTS, AS I WAS PARKED AT THE ENTRANCE TO A BUSY HIGHWAY, AND JUST WANTED TO GRAB MY MAIL. I TURNED AROUND FROM GETTING THE MAIL; AND MY MINIVAN WAS ROLLING ACROSS THE HIGHWAY WITH THREE OF MY CHILDREN INSIDE OF IT. IT STOPPED WHEN IT HIT A CEMENT BARRIER ON THE OTHER SIDE OF THE HIGHWAY. NO AIR BAG DEPLOYED. MY CHILDREN SUFFERED FROM MINOR INJURIES. AND, A-LOT OF ANXIETY.WHAT HAPPENED TO MAKE MY MINIVAN SWITCH OUT OF PARK?
NHTSA ODI 11031693
Sep 20, 2017Body & structure1 injury
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. WHILE EXITING THE VEHICLE, THE DRIVER SIDE SLIDING DOOR MADE CONTACT WITH THE PASSENGER AND FAILED TO RETRACT. THE PASSENGER SUSTAINED AN INJURED BACK, WHICH REQUIRED MEDICAL ATTENTION. THE CONTACT INDICATED THAT THE SAFETY FEATURE, WHICH ALLOWED THE SLIDING DOORS TO RETRACT WHEN MAKING CONTACT WITH SOMETHING, HAD FAILED ON SEVERAL OCCASIONS. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT AND DID NOT BEGIN UNTIL AFTER THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 16V858800 (STRUCTURE). THE VEHICLE WAS TAKEN TO THE DEALER (FRONTIER TOYOTA IN VALENCIA, CA), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 51,950. *LN CONSUMER STATED SLIDING DOOR - DRIVERS SIDE MALFUNCTIONED UPDATED 7/19/18*JB ... *TR
NHTSA ODI 11024651
Jul 12, 2017Electrical systemAirbagsCrash
THE AIR BAGS SYSTEM AND THE DOOR ELECTRIC
NHTSA ODI 11004968
Jul 10, 2017AirbagsCrash1 injury
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. WHILE AT A STOP SIGN, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC (WILBANK'S BODY SHOP LOCATED AT 263 WILLINGHAM AVE, BALDWIN, GA 30511; (706) 778-2951). THE CONTACT SUSTAINED A HEAD INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V340000 AND 11V560000 (AIR BAGS, EQUIPMENT). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AT 800-331-4331 AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 1707060766. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
NHTSA ODI 11003975
Jan 17, 2017AirbagsCrash3 injuries
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 30 MPH, ANOTHER VEHICLE CRASHED INTO THE PASSENGER SIDE DOOR OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. AS A RESULT, THE CONTACT SUSTAINED A BROKEN LEFT WRIST AND HAND INJURIES THAT REQUIRED MEDICAL ATTENTION. THE FRONT PASSENGER SUSTAINED LOWER BACK, NECK, RIGHT SHOULDER, AND RIGHT ARM INJURIES THAT REQUIRED MEDICAL ATTENTION. THE REAR PASSENGER SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO AN INSURANCE LOT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 10945846
Jan 11, 2017AirbagsSpeed controlBrakesCrash
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, IT BECAME STUCK. THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO OPERATE. AS A RESULT, THE VEHICLE CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,296.
NHTSA ODI 10944247
Dec 6, 20161 injury
WHEN CAR WAS PURCHASED NEW WE WHERE TOLD THAT A SAFETY FEATURE ON THIS VEHICLE WAS THAT THE REAR SLIDING DOORS WOULD NOT CLOSE WHILE THERE WAS SOMETHING IN ITS PATH STOPPING IT FROM CLOSING COMPLETELY. EX. CHILD OR BODY PART. THIS MORNING WHILE TRYING TO REACH BEHIND HIM AND ATTACH HIS SEATBELT MY 6YO SON HAND GOT INTO THE PATH OF THE DOOR AND HIS HAND BECAME STUCK IN ITS PATH INSTEAD OF THE DOOR OPENING BACK TO THE OPEN POSITION IT SET THERE AND CONTINUED TO CYCLE TO THE CLOSE POSITION.
NHTSA ODI 10930119
Jun 17, 2016AirbagsCrash1 injury
ON JUNE 15, 2016 AROUND 4:30 MY WIFE WAS DRIVING TOYOTA SEINA LTD VAN WHICH IS EQUIPPED WITH SIDE CURTAIN AIRBAG ANOTHER VEHICLE HIT HER VAN ON PASSENGER SIDE FRONT WHEEL FROM SIDE WHILE CHANGING LANES THIS RESULTED TIPPING OF VAN , SEINNA VAN WAS TIPPED ON SIDE AND WAS DRAG ON ROAD OVER 100 FEET BEFORE IT STOPPED . WINDOWS AND FRONT GLASS SHATTERED WHILE SLIDING THERE IS EXTENSIVE DAMAGE ON CAR ON PASSENGER SIDE AND DRIVER SIDE AS WELL AS IN FRONT NEAR PASSENGER SIDE NONE OF THE AIRBAGS WERE INFLATED DESPITE SIGNIFICANT IMPACT
NHTSA ODI 10874951
Jan 26, 2016Speed controlCrash2 injuries
TL* THE CONTACT OWNED A 2011 TOYOTA SIENNA. WHILE DRIVING 10 MPH APPROACHING THE DRIVEWAY, THE VEHICLE ACCELERATED WITHOUT WARNING WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE CRASHED INTO A TREE AT 15 MPH. THE DRIVER SUSTAINED FRACTURES TO THE RIGHT RIBS, FOOT, ANKLE, AND LEG THAT REQUIRED MEDICAL ATTENTION. THE PASSENGER SUSTAINED FRACTURES TO THE RIGHT HAND, LEFT HIP, NECK, HAND, AND BACK. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI 10822394
Dec 23, 2015AirbagsSpeed controlBrakesCrash1 injury
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE UNINTENTIONALLY ACCELERATED AS THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A BUILDING. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED NECK AND LEG INJURIES HOWEVER, IT WAS UNKNOWN IF MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
NHTSA ODI 10811882
Nov 16, 2015Transmission & drivetrainSpeed controlBrakesCrash
I PULLED INTO A RELATIVE'S GRAVEL DRIVEWAY WHICH HAS A VERY LARGE PARKING AREA TO THE SIDE. I PULLED UP TO ABOUT TWO FEET FROM THEIR GRASSY AREA, GOT INTO POSITION TO BACK UP INTO A PARKING SPACE, STOPPED, AND PUT MY 2011 SIENNA INTO REVERSE, AND AS SOON AS I GENTLY TOUCHED THE EXCELERATOR TO BEGIN BACKING UP THE VAN SPED FORWARD AT A HIGH RATE OF SPEED CRASHING INTO AND OVER AN 8 INCH RAILROAD TIE THAT HAD A STEELBEAM ON TOP THAT SEPARATED THE DRIVEWAY FROM THEIR YARD. I HAD TO SLAM BOTH FEET ONTO THE BRAKE TO GET IT TO STOP WHICH IT FINALLY DID. I THOUGHT I HAD NOT PUT IT IN REVERSE BUT I LOOKED AT THE GEARSHIFT AND IT WAS INDEED IN REVERSE. I JIGGLED THE GEARSHIFT TO MAKE SURE IT WAS SECURED IN THE SLOT AND IT WAS. I THEN PUT IT IN PARK AND SAT THERE FOR A MINUTE OR TWO TRYING TO GAIN COMPOSURE TRYING TO FIGURE OUT WHAT JUST HAPPENED, I WAS IN SHOCK AS NOTHING LIKE THIS HAS EVER HAPPENED TO ME BEFORE. AFTER THAT MINUTE OR TWO I DECIDED I COULDN'T LET THE VEHICLE SIT THERE AND NEEDED TO MOVE IT. SCARED, BUT I PUT IT IN REVERSE AGAIN, READY TO POUNCE ON THE BRAKES WITH BOTH FEET AND BARELY TOUCHING THE EXCELERATOR I STARTED MOVING IN REVERSE. IT WAS WORKING FINE THEN. I THEN GOT OUT TO CHECK FOR DAMAGE AND THE BUMPER ON THE DRIVER'S SIDE WAS DAMAGED FROM THE IMPACT. THE AIRBAG DID NOT DEPLOY, I WAS NOT HURT HOWEVER HAD ANY OF MY RELATIVES BEEN IN THAT AREA AT THAT MOMENT IT COULD'VE RESULTED IN AN INJURY OR FATALITY. I REPORTED WHAT HAPPENED TO THE LOCAL DEALERSHIP WHERE I BOUGHT IT AND THEN TO TOYOTA USA AS INSTRUCTED IN THE HANDBOOK. NOW I'M REPORTING IT HERE. AM AWAITING CONTACT SUPPOSEDLY WITHIN THE NEXT DAY OR SO TO SEE WHAT TOYOTA INTENDS TO DO WITH THE SIENNA. I WILL NOT DRIVE AGAIN IT UNTIL THE REASON FOR THIS DEFECT IS FOUND AND FIXED AND DAMAGES REPAIRED. THE OUTCOME WILL DECIDE WHETHER I WILL EVER BE A TOYOTA CUSTOMER AGAIN.
NHTSA ODI 10790549
Jan 12, 2015BrakesCrash1 injury
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 35 MPH, THE BRAKE PEDAL FAILED TO RESPOND WHEN IT WAS DEPRESSED. AS A RESULT, THE CONTACT CRASHED INTO A CURB. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A NECK INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE PIN NEEDED TO BE TIGHTENED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,361.
NHTSA ODI 10671772
Oct 28, 2014AirbagsBody & structureCrash
I WAS TRAVELING IN AN AREA SURROUNDED BY CONSTRUCTION BARRELS TRYING TO NAVIGATE MY TURN. THE PERSON IN FRONT OF ME STOPPED SUDDENLY, AND I HIT HIM IN THE REAR. THE VEHICLE SUSTAINED ALMOST $9000 WORTH OF DAMAGE, HOWEVER WAS NOT TOTALED. THE AIRBAG DID NOT DEPLOY. WE ASKED TOYOTA FOR AN EXPLANATION, AND THEY FINALLY SENT A THIRD PARTY TO INVESTIGATE. WE WERE SENT THE DOWNLOAD OF THE CRASH DATA RECORDER, BUT NO EXPLANATION OF WHAT IT MEANT, AND TOYOTA DETERMINED THAT THE AIRBAG WAS NOT FAULTY, EVEN THOUGH THE CRASH DATA RECORDER SHOWS I HIT SOMEONE FRONT-TO-REAR TRAVELING 38 MILES PER HOUR. AFTER WAITING 3 MONTHS ON TOYOTA, WE FINALLY GAVE UP AND ARE HAVING THE VEHICLE REPAIRED. I HAVE A CHRONIC NECK CONDITION WHICH WAS NOT CAUSED BY THE ACCIDENT BUT WAS GREATLY AGGRAVATED AND MADE MORE PAINFUL FROM THE ACCIDENT. WE HAVE ASKED TOYOTA FOR AN EXPLANATION OF THE DATA FROM THE RECORDER, BUT HAVE NOT BEEN PROVIDED ONE, ONLY SENT A LETTER STATING TOYOTA WAS NOT AT FAULT AND THAT INJURIES SUCH AS MINE AREN'T PROVEN TO BE PREVENTED BY THE AIRBAG. ..UPDATED 11/03/14 *BF UPDATED 4/28/2015 *JS *TR
NHTSA ODI 10650629
Aug 6, 2014EngineFire
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, ALL THE WARNING LIGHTS ILLUMINATED. AFTER DRIVING FOR 15 MINUTES, THE VEHICLE STALLED AND SMOKE WAS COMING OUT OF THE HOOD. THE ENGINE WAS ON FIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.
NHTSA ODI 10619430
Apr 11, 2014AirbagsCrash3 injuries
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE TURNING AT UNKNOWN SPEEDS, ANOTHER VEHICLE CRASHED INTO THE VEHICLE'S LEFT SIDE. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. THE DRIVER REAR PASSENGER SUSTAINED BROKEN RIBS AND BRUISES TO THE LEFT LEG. THE PASSENGER IN THE THIRD ROW SUSTAINED A BLACK EYE AND BRUISES TO THE FACE. THE DRIVER SUSTAINED ARM AND LEG INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 27,000.
NHTSA ODI 10579201
Jan 7, 2014Speed controlCrash
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE SUDDENLY ACCELERATED AT A HIGH SPEED. THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THERE WAS NO POLICE REPORT FILED AND NO INJURIES REPORTED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSIS. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.
NHTSA ODI 10558926