What 287 owners told NHTSA about the 2011 Toyota RAV4 Plug-in Hybrid

Sudden acceleration when braking caused crash of 2011 Toyota RAV4 and driver injury. Making a right turn into a parking space that faces a concrete wall, I had my foot on the brake to slow the car down to park, going about five miles an hour. Still riding the brake, never having moved my foot off it, when I was about two feet from the wall I pressed on the brake to ease into a stop. Instead, the car suddenly accelerated with a loud rev and crashed into the wall. The car was going so fast the airbag deployed and thrust me against my seatbelt. Airbag caused fracture of 5th metacarpal in my right hand. Was unable to drive for 12 weeks. When I got the car back from the Toyota Body Shop ($9000+ in repairs), I took it over to the dealer and began filing a case with the Toyota Customer Experience Center to have Toyota inspect the car. I am especially concerned about the brake sensor system. Case is pending

NHTSA ODI 11542024

The contact owns a 2011 Toyota Rav4. The contact stated that while driving approximately 25 mph, the vehicle in front of her abruptly stopped for an animal that jumped onto the road, as a result, the vehicle accelerated and crashed into the rear of a Toyota Prius. The brake pedal was continuously depressed. The "low tire" message was displayed. The driver sustained injuries to her knee, neck, and chest, and medical attention was provided. There was not a report of any fire, air bag deployment, or police report being filed. The vehicle was taken to her residence. The vehicle was towed to the collision center. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 143,000.

NHTSA ODI 11534092

The contact owns a 2011 Toyota Rav4. The contact stated that while pulling into a parking space the vehicle suddenly experienced unintended acceleration and accelerated forward crashing into a parked van. During the incident, the airbags did not deploy. No injuries were reported and no police report was taken. the vehicle was later towed to a collision center and repaired. The cause of the failure was not determined. The contact indicated that the same failure had occurred after the husband stopped at a red light. During the incident, the vehicle suddenly accelerated forward and crashed into the rear of a second vehicle. No injuries were reported and no police report was taken. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failures. The VIN was not available. The failure mileage was 85,000.

NHTSA ODI 11508747

WAITING AT STOP SIGN - CAR BEGAN ACCELERATING, ENGINE REVVING, RACING (AGAIN, WHILE AT A COMPLETE STOP). I BRAKED AND VEHICLE TOOK FULL CONTROL SEEMINGLY PULLING SIDEWAYS FIRST AND THEN LURCHING OUT ONTO THE ROADWAY CASING A DEVASTATING CRASH TOTALING MY CAR AND CAUSING THE OTHER PERSON'S VEHICLE EXTENSIVE DAMAGE. I COULD HAVE BEEN SERIOUSLY INJURED OR KILLED. IT'S THE SECOND TIME THIS HAPPENED. 1ST TIME PULLING INTO PARKING SPACE - ACCELERATED LURCHING FORWARD NO MATTER HOW MUCH I BRAKED STRIKING CURB AND POST - STALLED OUT, THANK GOODNESS. A CASE HAS BEEN OPENED WITH TOYOTA BUT I AM TOLD THEY'LL DENY ANYTHING WRONG EVEN THOUGH I HAVE 10 PAGES OF COMPLAINTS IN HAND OF PEOPLE WHO HAVE EXPERIENCED THIS SAME NIGHTMARE I DID. IT'S TIME FOR TOYOTA TO TAKE FULL RESPONSIBILITY AND DO SOMETHING IMMEDIATELY. A CLASS ACTION LAWSUIT SEEMS PRETTY OBVIOUS AT THIS POINT CONCERNING THIS DANGEROUS SAFETY ISSUE SINCE TOYOTA IS NOT TAKING RESPONSIBILITY BY ISSUING/SENDING OUT RECALLS ON THIS DANGEROUS MECHANICAL FAILURE WHICH NEXT TIME MAY CAUSE A DEATH.

NHTSA ODI 11180213

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. WHILE THE CONTACT'S SPOUSE WAS PARKING THE VEHICLE, IT INADVERTENTLY ACCELERATED. THE DRIVER ATTEMPTED TO STOP THE VEHICLE, BUT IT CRASHED INTO A WALL. THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO PUENTE HILLS TOYOTA (17070 GALE AVE, HACIENDA HEIGHTS, CA 91745, 877) 692-4047) WHERE IT WAS AWAITING DIAGNOSTIC TESTING AND REPAIRS. THE CONTACT STATED THAT THE FRONT BUMPER WAS DAMAGED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 90,608.

NHTSA ODI 11104514

WHEN BACKING UP,MY 2011 TOYOTA RAV4 ACCELERATED HITTING ANOTHER VEHICLE CAUSING THE MAN BEHIND HIS VEHICLE TO BE THROWN AND ALMOST RAN HIM OVER. HE WAS TAKEN AWAY IN AN AMBULANCE. MY CAR WAS TOTALED AND LICENSE SUSPENDED.THERE WAS NO WAY I COULD HAVE STOPPED MY VEHICLE. WEBSITES I HAVE LOOKED AT FOR THAT YEAR SEEMS TO CONFIRM BRAKING AND UNINTENDED BRAKE AND ACCELERATION ACCIDENTS.

NHTSA ODI 11101092

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. WHILE DRIVING 2-3 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING. THE CONTACT WAS ABLE TO STOP THE VEHICLE. THE CONTACT ACCELERATED INDEPENDENTLY AGAIN. THE CONTACT STATED THAT THE ENGINE REVVED EXCESSIVELY. THE CONTACT ALSO NOTICED SMOKE COMING FROM THE FRONT OF THE VEHICLE, EXCESSIVE LEAKING UNDERNEATH THE VEHICLE, AND AN ABNORMAL NOISE COMING FROM THE ENGINE. THE CONTACT WAS ABLE TO PLACE THE VEHICLE IN DRIVE AND TURNED THE VEHICLE OFF. THE VEHICLE WAS TOWED TO TOYOTA OF NICHOLASVILLE (2100 LEXINGTON RD, NICHOLASVILLE, KY 40356, (859) 887-4200) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

NHTSA ODI 11051045

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. WHILE PARKING THE VEHICLE AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE SURGED FORWARD INDEPENDENTLY. THE VEHICLE CRASHED INTO THE FRONT OF ANOTHER VEHICLE. THE FAILURE WAS PERSISTENT. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE LOCAL DEALER (BENARDI TOYOTA 1626 WORCESTER ROAD, FRAMINGHAM, MA, 01702) WAS CONTACTED AND A DIAGNOSTIC APPOINTMENT WAS SCHEDULED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000. UPDATED 10/18/17*LJ *TR

NHTSA ODI 11015191

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. WHILE IN A PARKING AREA APPLYING THE BRAKES, THE VEHICLE INDEPENDENTLY SURGED AT A HIGH RATE OF SPEED. THE RPMS RACED AND THE CONTACT'S VEHICLE CRASHED INTO TWO OTHER VEHICLES. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED WHIPLASH DUE TO THE FAILURE, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A REPAIR CENTER TO REPAIR THE DAMAGES AND FURTHER INSPECT THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS WAITING FOR A RESPONSE TO DETERMINE IF THEY MAY BE ABLE TO INVESTIGATE THE UNINTENDED ACCELERATION FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

NHTSA ODI 10950154

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. WHEN ATTEMPTING TO STOP THE VEHICLE, IT LUNGED FORWARD AND CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS ABLE TO BE DRIVEN AWAY AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000. THE VIN WAS UNAVAILABLE. UPDATED 5/19/15*CN

NHTSA ODI 10683384

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKES FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A BUILDING. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR REPAIR. THE FRONT BUMPER, THE PASSENGER SIDE HEADLIGHT, AND THE FRONT GRILL WERE REPLACED. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

NHTSA ODI 10629084

2011 TOYOTA RAV 4. CONSUMER WRITES IN REGARDS TO VEHICLE UNINTENDED ACCELERATION. *SMD THE CONSUMER STATED SHE EXPERIENCED SUDDEN ACCELERATION ON AUGUST 15, 2013. SHE STATED THERE WAS A CAR IN FRONT OF HER AT A LIGHT, AND SHE ATTEMPTED TO BRAKE, BUT DUE TO THE UNINTENDED ACCELERATION, SHE HIT THE VEHICLE IN FRONT OF HER. SHE SUFFERED A FRACTURED PELVIS. REPAIRS TO THE VEHICLE EXCEEDED $8,000 AND THOUSANDS MORE IN MEDICAL CARE. ON FEB 2, 2014, HER HUSBAND ATTEMPTED TO PARK THE VEHICLE, BUT WHEN HE APPLIED THE BRAKE, THE VEHICLE INSTEAD ACCELERATED, AND HE CRASHED INTO A BUILDING. THERE WERE NO INJURIES, BUT COSTLY DAMAGE TO THE BUILDING AND $2,000 DAMAGE TO THE VEHICLE. THE CONSUMER WENT TO THE DEALER FOR HELP, AND THE SERVICE MANAGER REPLICATED THE ACCELERATION PROBLEM FOUR SEPARATE TIMES IN THE PARKING LOT. HE STATED THERE WAS A SOFTWARE PROGRAM CALLED "SMART STOP" AVAILABLE FOR THE 2006-2010 MODELS AND THE SAME SOFTWARE WAS ON THE 2012-2014 MODELS. AN INSPECTOR WAS SENT TO EXAMINE THE VEHICLE, AND HE STATED THERE WAS NOTHING WRONG WITH THE VEHICLE, AND THE ACCIDENTS, WERE SIMPLY THEIR FAULT. *JB

NHTSA ODI 10595112

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. THE CONTACT STATED THAT WHILE THE VEHICLE WAS STATIONARY WITH THE BRAKE PEDAL BEING DEPRESSED, THE ENGINE RPMS SUDDENLY INCREASED AS THE VEHICLE ACCELERATED FORWARD. THE VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. NO INJURIES WERE REPORTED AND A POLICE REPORT WAS NOT FILED. THE CONTACT ALSO INDICATED THAT THE FAILURE WAS RECURRING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 15,785.

NHTSA ODI 10578965

ON 2/17/14 I HAD AN "UNINTENDED ACCELERATION" EVENT AND HIT A CAR. NO ONE WAS HURT. I TOOK MY CAR TO TOYOTA AND FILED A REPORT. ON 2/22/14 TOYOTA RETRIEVED DATA FROM THE VEHICLE CHIP AND EMAILED ME A COPY. DATA SHOWS THAT I WAS BRAKING DURING THE ENTIRE 4.7 SEC PRIOR TO COLLISION. UPON BRAKING, THE MOTOR RPM DROPPED TO 800, THEN SUDDENLY INCREASED TO 2000 WHILE I CONTINUED BRAKING, AND STAYED AT 2000 UNTIL COLLISION. A TOYOTA CASE MANAGER SAID THAT TOYOTA HAD 30 DAYS TO RESPOND. THAT HAS PASSED AND I HAVE RECEIVED NO RESPONSE. MY CAR MAY BE UNSAFE. I CANNOT DRIVE IT FOR FEAR OF HARM TO MYSELF OR OTHERS SINCE NOTHING HAS BEEN TO CORRECT THE PROBLEM. MY CAR IS IDLE, CAUSING ME SIGNIFICANT FINANCIAL DIFFICULTY. *TR

NHTSA ODI 10575572

I WAS TRAVELING DOWN CITY STREET BEHIND SEVERAL CARS & WE WERE APPROACHING A TRAFFIC LIGHT AT INTERSECTION, MY FOOT OFF THE GAS PEDAL LETTING CAR SLOW NATURALLY. I HEARD THE MOTOR START REVVING UP QUICKLY, SUDDENLY ACCELERATING BY ITSELF. I PUSHED ON THE BRAKES, BUT CAR CONTINUED TO REV UP & LURCHED FORWARD HITTING THE CAR IN FRONT OF ME. I PUSHED HARDER ON THE BRAKES, EVEN TRYING TO PUMP THEM BUT MY CAR HIT THE CAR IN FRONT OF ME AGAIN & THEN MY CAR FINALLY STOPPED & I TURNED OFF THE MOTOR. WHAT A SCARY SITUATION!! THANK GOD NO ONE WAS INJURED ONLY DAMAGE TO BOTH VEHICLES! WE FILED A POLICE REPORT & I HAD THE RAV TOWED TO THE TOYOTA DEALER WHERE IT REMAINS PARKED. I WILL NOT DRIVE IT AGAIN BECAUSE I AM SCARED TO DEATH OF WHAT COULD OF OR WHAT MIGHT HAPPEN. A CLAIM WAS FILED WITH TOYOTA HEADQUARTERS, CLAIM # [XXX]. A THIRD PARTY, ENGINEER, CAME OUT TO DEALER'S TO INSPECT, CHECK BLACK BOX, ETC. OF COURSE, WITH AN 18 PAGE REPORT & EXTENSIVE CHECKING HE COULD NOT RECREATE PROBLEM, FOUND NOTHING ON BLACK BOX, ETC. & CLAIMS HE FEELS SAFE TO DRIVE IT. I AM WAITING TO HEAR FROM TOYOTA HEADQUARTERS FOR THEIR OFFICIAL WORD, WHICH I DOUBT WILL BE ANY DIFFERENT THAN THE INSPECTOR'S. BESIDES I COULD NOT GET A COPY OF THE REPORT BECAUSE HE WAS HIRED BY TOYOTA! NOT SURE WHERE TO TURN NOW. THIS WAS NOT THE FIRST TIME, THE UNINTENDED SUDDEN ACCELERATION HAD OCCURRED. ON 3 OR 4 OTHER OCCASIONS, MY RAV DID THE SAME THING & LUCKILY DID NOT CAUSE AN ACCIDENT. ONE TIME I THREW THE CAR INTO PARK AS TO STOP IT. THE GAS PEDAL & THE BRAKE WERE WORKING FINE, NO STICKING OR NO ME PUTTING MY FOOT ON THE WRONG PEDAL! THE FLOOR MATS WERE ORIGINAL TO VEHICLE & FIRMLY ATTACHED TO HOOKS. I HAD REPORTED IT TO CONCORD TOYOTA ON ONE OCCASION WHEN I HAD AN OIL CHANGE, BUT THEY COULD NOT SIMULATE THE PROBLEM, SO THEY STATED THERE WAS NO PROBLEM!! OBVIOUSLY, THERE IS A PROBLEM!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 10574821

I LEASE A 2011 TOYOTA RAV 4 AND MY CAR ACCELERATED UNCONTROLLABLY INTO ANOTHER CAR. I WAS INCHING OUT OF A PARKING SPOT VERY SLOWLY IN REVERSE, WHEN I NOTICED A MAN TO MY RIGHT, TWO SPOTS AWAY FROM ME, PULLING OUT HEAD FIRST. I DEPRESSED MY BRAKE PEDAL IN ORDER TO LET HIM GO AND THE MOMENT I DID THAT, I LITERALLY FLEW BACK INTO THIS MAN'S CAR WITH SUCH A FORCE THAT I WOULD HAVE MOST DEFINITELY RUN SOMEBODY OVER IF THEY WERE WALKING BEHIND MY CAR. THANK GOD THERE WAS NOT A HUGE AMOUNT OF SPACE (MAYBE 6 FEET) BETWEEN ME AND THE CAR I HIT BECAUSE I SURGED BACK WITH SUCH A FORCE THAT GIVEN THE TIME AND/OR SPACE, I CANNOT EVEN THINK ABOUT WHAT COULD HAVE HAPPENED TO ME OR SOMEONE ELSE IF THE CAR WAS ABLE TO GAIN MORE MOMENTUM. NOT TO MENTION HOW THANKFUL I AM MY 3 YEAR OLD DAUGHTER AND 6 MONTH OLD SON WERE NOT IN THE CAR WITH ME! I MOST DEFINITELY HAD AN ACCELERATOR PROBLEM. I HAD NO ADDITIONAL MATS ON MY FLOOR. THERE WAS NO PEDAL MISPLACEMENT.' I AM TELLING YOU THAT I WAS SLAMMING ON THE BREAK AND IT DIDN'T WORK- I JUST PROPELLED BEHIND ME INTO THIS MAN'S CAR. I AM IN THE PROCESS OF CONTACTING EVERYONE AND EVERYONE TO TRY TO GET OUT OF MY LEASE. I AM NOT DRIVING THIS CAR EVER AGAIN AND WOULDN'T RISK MY LIFE OR THE LIFE OF MY TWO CHILDREN. I AM VERY SKEPTICAL OF ACCURATE FINDINGS IN AN INVESTIGATION AFTER READING MANY REPORTS FROM PEOPLE SWEARING THE CAR ACCELERATED AND THE BRAKES DID NOT WORK AND BEING TOLD EVERYTHING LOOKS FINE WITH THEIR CAR BY THE INVESTIGATOR. THERE MUST BE A RECALL FOR THIS CAR. I COULD HAVE KILLED SOMEBODY. I WILL NEVER DRIVE ANOTHER TOYOTA! *TR

NHTSA ODI 10558142

2011 TOYOTA RAV 4. CONSUMER WRITES IN REGARDS TO VEHICLE SUDDEN ACCELERATION AND DISABLED THROTTLE. *SMD THE CONSUMER STATED HE BEGAN HAVING PROBLEMS WITH THE VEHICLE IN JAN 2013, WHICH RESULTED IN TWO ACCIDENTS. ONE OF THE ACCIDENTS RESULTED IN $2200.00 WORTH OF DAMAGE, WHEN THE VEHICLE ACCELERATED AND LURCHED FORWARD. THE VEHICLE WOULD DISABLE THE THROTTLE OVER 5 MPH WHEN THE BRAKE WAS APPLIED. HOWEVER, THE SUDDEN ACCELERATION ALSO OCCURRED UNDER 5 MPH.

NHTSA ODI 10523408

I WAS AT A STOP SIGN IN A PARKING LOT ATTEMPTING TO TURN LEFT TO POSITION MY CAR BEHIND A PICK-UP TRUCK (TOWING A TRAILER) WAITING TO TURN RIGHT. MY CAR SHOT AHEAD AND CRASHED INTO THE TRAILER. APPLYING THE BRAKE DID NOTHING. I FINALLY WAS ABLE TO PUT THE CAR IN REVERSE AND IT SHOT BACKWARDS AT THE SAME HIGH SPEED. I DON'T KNOW WHAT THE TACH READ--IT WASN'T A PRIORITY AT THE TIME. HAD THE TRUCK AND TRAILER NOT BEEN AHEAD OF ME, I WOULD HAVE SHOT ACROSS A HEAVILY TRAVELED HIGHWAY. THIS IS THE SECOND TIME THIS HAS HAPPENED. LAST MARCH I WAS PULLING INTO MY GARAGE WHEN THE CAR ACCELERATED FORWARD INTO MY FREEZER AND THE BACK WALL OF THE GARAGE. I LIKE THE CAR BUT, FRANKLY, I'M AFRAID TO DRIVE IT NOW. *TR

NHTSA ODI 10478644

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DECELERATING FOR A TRAFFIC STOP, THE ENGINE RPMS BEGIN TO RACE, CAUSING THE VEHICLE TO ACCELERATE INDEPENDENTLY. THE CONTACT SHIFTED THE VEHICLE INTO NEUTRAL AND BEGAN TO SMELL SMOKE. THE VEHICLE WAS TURNED OFF AND TOWED TO A DEALER. THE DEALER STATED THAT THEY COULD NOT REPLICATE THE FAILURE NOR FIND A PROBLEM. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT THAT THERE WAS NO HISTORY OF SUDDEN ACCELERATION WITH THE MODEL VEHICLE AND OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 10,500.

NHTSA ODI 10472340

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. THE CONTACT STATED THAT THE ACCELERATOR PEDAL AND BRAKE PEDAL WERE POSITIONED TOO CLOSE TO ONE ANOTHER. THE CONTACT STATED THAT WHILE DRIVING 2 MPH IN A GARAGE, HE ATTEMPTED TO BRAKE, BUT DEPRESSED THE ACCELERATOR PEDAL INSTEAD. THE VEHICLE THEN ACCELERATED FORWARD AND CRASHED INTO THE GARAGE DOOR. A POLICE A REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DID NOT OFFER ANY ASSISTANCE SINCE THEY COULD NOT ALTER THE DESIGN OF THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 500.

NHTSA ODI 10447984

TL* THE CONTACT OWNS A 2011 TOYOTA RAV-4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH AND DEPRESSING THE BRAKES TO MAKE A RIGHT TURN, THE VEHICLE CONTINUED TO ACCELERATE. AFTER ABRUPTLY APPLYING THE BRAKES AND SHIFTING INTO NEUTRAL, THE VEHICLE BEGAN TO DECELERATE WITH THE ENGINE EXHIBITING AN EXTREMELY LOUD NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HIM THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE AND TO HAVE AN INVESTIGATOR FURTHER INSPECT THE VEHICLE. THE VEHICLE WAS TAKEN FOR A TEST DRIVE BY THE INVESTIGATOR WHO ENDED UP INVOLVED IN A CRASH AND DESTROYED THE VEHICLE, PREVENTING A THOROUGH INVESTIGATION OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND THEY REPLACED THE CONTACT'S VEHICLE WITH A NEW ONE. THE FAILURE MILEAGE WAS APPROXIMATELY 150. THE VIN WAS UNAVAILABLE.

NHTSA ODI 10444622

TL*THE CONTACT OWN A 2011 TOYOTA RAV4. WHILE SITTING IDLE AT A TRAFFIC LIGHT WITH THE BRAKES DEPRESSED, THE ENGINE RPMS INCREASED AS THE VEHICLE ACCELERATED ABNORMALLY AND CRASHED INTO THE VEHICLE AHEAD OF HIM. THERE WERE NO INJURIES. THE CONTACT STATED THAT THE FAILURE WAS PREVIOUSLY EXPERIENCED IN A SCHOOL PARKING LOT WHILE THE BRAKES WERE DEPRESSED, THE VEHICLE CRASHED AGAINST A CURB. THE MANUFACTURER WAS CONTACTED AND A COMPLAINT WAS FILED. THE CONTACT WAS ADVISED THAT AN INVESTIGATOR WOULD FURTHER INSPECT THE VEHICLE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 7,500.

NHTSA ODI 10396998

TL*THE CONTACT OWNS A 2011 TOYOTA RAV4. WHILE THE VEHICLE WAS PARKED THE CONTACT SHIFTED THE VEHICLE INTO REVERSE. SLIGHT PRESSURE WAS APPLIED TO THE ACCELERATOR PEDAL AND THE VEHICLE SURGED BACKWARDS UNTIL CRASHING. THE VEHICLE WAS STOPPED AND SHIFTED INTO DRIVE. UPON APPLYING SLIGHT PRESSURE TO THE ACCELERATOR PEDAL THE VEHICLE SURGED FORWARD UNTIL IT CRASHED AGAIN. THE VEHICLE WAS THEN SHUT OFF. A POLICE REPORT WAS NOT FILED BUT THE DRIVER SUFFERED INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 2,000.

NHTSA ODI 10393848