Dec 17, 2018BrakesCrash
THE BRAKES FAILED WHEN HAVING TO BRAKE SUDDENLY DRIVING ON A STREET IN THE RAIN. TRAFFIC WAS GOING ABOUT 30 MILES PER HOUR AND I HAD ENOUGH SPACE BETWEEN ME AND THE CAR IN FRONT TO BRAKE. THE ABS SYSTEM DID NOT WORK AND BRAKING HAD ZERO AFFECT ON SLOWING DOWN MY CAR WHICH MADE ME HIT THE CAR IN FRONT OF ME.
NHTSA ODI 11162097
Dec 6, 2018Electrical system
RADIO DISPLAY BECOMES UNREADABLE AND RADIO TURNS OFF IF I TRY TO CHANGE THE CHANNEL.
NHTSA ODI 11156467
Oct 24, 2018Suspension
WHILE TURNING RIGHT TO GO DOWN THE NEXT AISLE IN A PARKING LOT MY PASSENGER REAR TIE ROD AKA CONTROL ARM BROKE AT THE FACTORY WELD! I PURCHASED THIS CAR BRAND NEW OFF THE LOT AND HAVE BEEN TOLD BY NUMEROUS MECHANICS THAT THIS SHOULD NOT HAPPEN AND IT'S A DEFECT. HAD I BEEN ON THE FREEWAY, THIS WOULD HAVE BEEN CATASTROPHIC. I DRIVE A 2011 RAV4 WITH 104,000 MILES AND THESE HAVE BEEN RECALLED FOR THIS ISSUE, HOWEVER MY VIN# IS NOT ONE OF THE RECALLED ONES. THE TOYOTA DEALERSHIP IS GOING TO CHARGE ME $600 TO REPLACE IT. I'M ASKING FOR THEM TO TAKE A LOOK AT THE OTHER ONE AND REPLACE IT IF NECESSARY.
NHTSA ODI 11142513
Aug 22, 2018EngineFuel system
VVTI GEAR..WHEN THE VEHICLE IS FIRST STARTED THE ENGINE MAKES A LOUD RATTLING NOISE AS IF THERE IS NO OIL GETTING TO THE PISTONS
NHTSA ODI 11121613
Aug 12, 2018Electrical system
SHORTLY AFTER PURCHASING MY TOYOTA RAV 4 IN 2011, BRAND NEW, MY HUSBAND STATED THE REAR DRIVER'S SIDE AUTOMATIC DOOR LOCK WOULD NOT ALWAYS ENGAGE AND LOCK WHEN HE LOCKED THE CAR. HE SAID IT DIDN'T MATTER IF THE CAR WAS STATIONARY OR IN MOTION. HE KEPT STATING HE WAS GOING TO TAKE IT TO THE TOYOTA DEALERSHIP WHERE HE PURCHASED THE VEHICLE BEFORE HIS WARRANTY RAN OUT. UNFORTUNATELY, HE GOT VERY SICK AND PASSED AWAY IN 2014. NOW THE REAR DRIVER'S DOOR WILL NOT LOCK AT ALL, WHETHER IT IS STATIONARY OR MOVING. THIS PROBLEM MAKES ME FEEL UNSAFE AT ALL TIMES.
NHTSA ODI 11119486
Jul 27, 2018Wheels
THE TIRE PRESS MONITORING SYSTEM (TPMS ) HAS FAILED DUE TO EXHAUSTED BATTERY LIFE IN THE TIRE SENSORS.. THE PRESSURE FAILURE LIGHT COMES ON BUT ALL 5 TIRES HAVE THE CORRECT TIRE PRESSURE. THE FAILURE LIGHT NOW CAN'T BE TURNED OFF WITHOUT SPENDING $900 + FOR A SET OF NEW MONITORS. NEEDLESS TO SAY THE DEALERS COST IS SO PROHIBITIVE THAT THAT THEY WILL NOT BE REPLACED SO WHAT GOOD IS THIS SYSTEM ? I BELIEVE AS THIS IS A SAFETY ITEM THAT THE AUTO MANUFACTURES SHOULD FIX / REPLACE !!
NHTSA ODI 11114163
Jun 30, 2018Crash1 injury
UP UNTIL LAST SUNDAY, MY MOTHER HAD DRIVEN A 2011 RAV 4. ON SUNDAY, AS SHE WAS DRIVING, THE CAR RAPIDLY ACCELERATED ON ITS OWN. SHE WAS UNABLE TO STOP THE CAR USING THE BRAKE, OR BY TRYING TO PUT THE CAR IN NEUTRAL. SHE WAS ON A 2 LANE ROAD, WITH TRAFFIC IN BOTH DIRECTIONS. IN ORDER NOT TO INJURE ANYONE ELSE, SHE DROVE OFF THE ROAD AND SUBSEQUENTLY STRUCK A TREE. SHE SUFFERED SEVERE INJURIES RY, AND THE CAR WAS TOTALED.
NHTSA ODI 11104870
Jun 28, 2018Speed controlCrash
TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. WHILE THE CONTACT'S SPOUSE WAS PARKING THE VEHICLE, IT INADVERTENTLY ACCELERATED. THE DRIVER ATTEMPTED TO STOP THE VEHICLE, BUT IT CRASHED INTO A WALL. THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO PUENTE HILLS TOYOTA (17070 GALE AVE, HACIENDA HEIGHTS, CA 91745, 877) 692-4047) WHERE IT WAS AWAITING DIAGNOSTIC TESTING AND REPAIRS. THE CONTACT STATED THAT THE FRONT BUMPER WAS DAMAGED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 90,608.
NHTSA ODI 11104514
Jun 11, 2018Speed controlBrakesCrash1 injury
WHEN BACKING UP,MY 2011 TOYOTA RAV4 ACCELERATED HITTING ANOTHER VEHICLE CAUSING THE MAN BEHIND HIS VEHICLE TO BE THROWN AND ALMOST RAN HIM OVER. HE WAS TAKEN AWAY IN AN AMBULANCE. MY CAR WAS TOTALED AND LICENSE SUSPENDED.THERE WAS NO WAY I COULD HAVE STOPPED MY VEHICLE. WEBSITES I HAVE LOOKED AT FOR THAT YEAR SEEMS TO CONFIRM BRAKING AND UNINTENDED BRAKE AND ACCELERATION ACCIDENTS.
NHTSA ODI 11101092
May 27, 2018Steering
THERE IS A DASH BOARD ALARM INDICATING LOST OF POWER STEERING. JUST RECENTLY HAPPENED TODAY AT 4PM. 5/27/18. I READ ARTICLES ONLINE ABOUT RECALLS ON LOST POWER STEERING ON CERTAIN TOYOTA MODEL, WHY THIS CAR HAS NOT RECEIVED THE RECALL. I WILL NOT DRIVE THIS CAR FOR SAFETY REASON.
NHTSA ODI 11098236
May 11, 2018Engine
CAR IS 7 YEARS OLD WITH 123,000 MILES. RECENTLY STARTED BURNING OIL EXCESSIVELY. MY CAR IS NOT COVERED UNDER THE TOYOTA TSB RELATED TO THIS ISSUE. HAD IT TESTED AT TOYOTA DEALER & IT FAILED. LITERALLY RAN OUT OF OIL & DIDN'T KNOW IT; CAR JUST STOPPED IN TRAFFIC. TOYOTA REFUSES TO DO ANYTHING FOR ME.
NHTSA ODI 11093422
May 3, 2018Electrical system
THE ELECTRONICS. THE RADIO WILL COME ON BY ITSELF OR EVEN TURN OFF WHILE TURNING STATION OR EVEN EJECT MY CD, WITHOUT ME DOING IT. THIS HAS BEING KINDA CREEP. IT BEEN GOING ON ABOUT 2 YEARS NOW. NORMALLY IN WINTER MONTHS, I SPOKE WITH CO WORKER SHE HAD SAME PROBLEM ALSO ..ARE THE A RECALL ON THIS ?
NHTSA ODI 11091660
Apr 4, 2018Transmission & drivetrain
2011 TOYOTA RAV 4. CONSUMER WRITES IN REGARDS TO TRANSMISSION ISSUES. *LD THE CONSUMER STATED THE TRANSMISSION WOULD SOMETIMES SHIFT ERRATICALLY AND HARD. THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. *JS
NHTSA ODI 11031188
Mar 10, 2018Visibility & wipers
I RECEIVED A RECALL NOTICE ON MY VEHICLE FOR THE WINDSHIELD WIPERS. I MADE AN APPOINTMENT WITH SCOTT CLARK TOYOTA ON 13000 E INDEPENDENCE BLVD, MATTHEWS, NC 28105. THEY TOLD ME THEY WOULD NOT DO THE RECALL UNLESS I PAID THEM OVER $400 TO REPLACE ANOTHER PART IN THE WIPERS. I HAVE HAD NO PROBLEM WITH MY VEHICLES WIPERS AND TOLD I DID NOT NEED THE PART REPLACED JUST DO THE RECALL. THEY REFUSED. SO, TO DATE MY RECALL HAS NOT BEEN REPAIRED. THEY GAVE ME NO PAPERWORK TO CORROBORATE MY CLAIM.
NHTSA ODI 11078461
Mar 4, 2018Transmission & drivetrain
LEAKING REAR DIFFERENTIAL SEAL ON DRIVER SIDE. ONLY 70000 MILES
NHTSA ODI 11076169
Feb 26, 2018Visibility & wipers
I HAVE CALLED AUTHORIZED TOYOTA DEALERS SEVERAL TIMES AND THEY PROMISED TO CALL ME BACK ONCE THEY HAVE THE PART AVAILABLE FOR THIS REPAIR BUT THEY NEVER CALLED ME BACK. IT HAS BEEN FOR MORE THAN 6 MONTHS.
NHTSA ODI 11074979
Feb 6, 2018Engine
EXCESSIVE OIL CONSUMPTION. AT LEAST ONE QUART OF OIL NEEDS BE ADDED EVERY 600 MILES. PROBLEM STARTED AT APPROXIMATELY 80,000 MILES. OIL SLUDGE BUILT UP IN A VALVE WHICH CAUSED THE VEHICLE TO STALL UNEXPECTEDLY.
NHTSA ODI 11067207
Jan 27, 2018Wheels
HAVE HAD TWO (2) OCCURRENCES OF LOSS OF TIRE PRESSURE DUE TO RUST PERFORATION OF THE WHEELS. THERE IS A GROOVE ON THE INSIDE OF THE WHEEL THAT RETAINS WATER, RESULTING IN RUST PERFORATION. REPLACEMENT OF TWO WHEELS HAS BEEN REQUIRED. WHEELS ARE THE ORIGINAL EQUIPMENT 17" STEEL WHEELS. AIR LOSS OCCURRED BOTH WHILE THE VEHICLE WAS PARKED AND BEING DRIVEN. AIR LOSS WAS NOT CATASTROPHIC, BUT REPLENISHMENT WAS REQUIRED MULTIPLE TIMES A DAY.
NHTSA ODI 11065453
Jan 23, 2018Electronic Stability Control (esc)Engine
RAV4 -CEL, 4WD, TRAC OFF ALL THREE LIGHTS CAME ON. I HAD THEM READ 4 TIMES BY 3 DIFFERENT MECHANICS. EACH TIME I WAS TOLD REAR OXYGEN SENSOR NEEDS TO BE REPLACED. I HAD THE SENSOR REPLACED TWICE IN LESS THAN 2 WEEKS TO CONFIRM IT WASN'T A FAULTY SENSOR. THE ALL 3 LIGHTS CAME BACK ON IN LESS THAN 24 HOURS. FYI: THE OTHER SENSOR WAS REPLACED AS WELL.
NHTSA ODI 11064498
Nov 28, 2017Transmission & drivetrainSpeed controlFire
TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. WHILE DRIVING 2-3 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING. THE CONTACT WAS ABLE TO STOP THE VEHICLE. THE CONTACT ACCELERATED INDEPENDENTLY AGAIN. THE CONTACT STATED THAT THE ENGINE REVVED EXCESSIVELY. THE CONTACT ALSO NOTICED SMOKE COMING FROM THE FRONT OF THE VEHICLE, EXCESSIVE LEAKING UNDERNEATH THE VEHICLE, AND AN ABNORMAL NOISE COMING FROM THE ENGINE. THE CONTACT WAS ABLE TO PLACE THE VEHICLE IN DRIVE AND TURNED THE VEHICLE OFF. THE VEHICLE WAS TOWED TO TOYOTA OF NICHOLASVILLE (2100 LEXINGTON RD, NICHOLASVILLE, KY 40356, (859) 887-4200) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
NHTSA ODI 11051045
Nov 14, 2017Airbags
TAKATA AIRBAG RECALL
NHTSA ODI 11046036
Oct 6, 2017Transmission & drivetrain
MY RAV4 HAS 66,000 MILES. I NOTICED AN OIL LEAK COMING FROM THE REAR DIFFERENTIAL. MY LOCAL DEALER INSPECTED THE CAR AND TOLD ME THAT THERE IS A RECALL FOR A PINION BEARING INSIDE THE REAR DIFFERENTIAL BUT AFTER ONLY LISTENING FOR NOISE OF A FAULTY BEARING THEY DETERMINED THAT MINE WAS NOT DEFECTIVE. HOWEVER THE OIL LEAK IS COMING FROM THE PINION SEAL WHICH IS THE SAME SHAFT AS THE BEARINGS AFFECTED BY THE RECALL. ONE OF THE FIRST SIGNS OF A BEARING FAILURE IS A LEAKING SEAL. THE FAILING BEARING CAUSES A VIBRATION OFTEN TIMES NOT HEARD OR FELT BUT WHICH CAUSES AN OIL SEAL TO FAIL. THE DEALERSHIP DID INFORM ME HOWEVER THAT I HAVE A FRONT WHEEL BEARING THAT IS FAILING. I DO HAVE AN APPOINTMENT TO HAVE EVERYTHING FIXED WITH A TRUSTED LOCAL MECHANIC SHOP HOWEVER I AM CONCERNED THAT TOYOTA IS USING POOR QUALITY PARTS THAT COULD LEAD TO INCREASED ACCIDENTS.
NHTSA ODI 11032024
Oct 5, 2017Wheels
EXPERIENCING SLOW TIRE LEAKS, WENT TO DEALERSHIP AND THEY STATED THAT THIS IS NOT AN UNCOMMON PROBLEM WITH THIS MODEL SINCE THE "WHEEL BASE" IS STAINLESS STEEL AND OVERTIME RUST CREATES A PROBLEM THAT FACILITATES SLOW LEAKS AND THE SOLUTIONS IS TO CHANGE THE WHEEL BASE TO AN ALUMINUM WHEEL BASE. THIS DOES NOT MAKE SENSE TO ME AND THE SOLUTION IS VERY COSTLY, THERE HAS TO BE AN MORE REASONALBE SOLUTION
NHTSA ODI 11031835
Sep 15, 2017Speed controlBrakes
TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. WHILE DRIVING 10 MPH, THE BRAKES FAILED TO WORK AND THE VEHICLE ACCELERATED. THE CONTACT SHIFTED THE GEAR INTO PARK AND TURNED OFF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER (BERLIN CITY TOYOTA OF PORTLAND, 191 RIVERSIDE ST #A, PORTLAND, ME 04103; (207) 835-3452), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
NHTSA ODI 11023669
Sep 14, 2017Electrical system
TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. THE CONTACT STATED THAT THE FOUR WHEEL DRIVE, CHECK ENGINE, OIL LIGHT, AND OTHER UNKNOWN WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (SLOANE TOYOTA OF PHILADELPHIA, 1546 COTTMAN AVE, PHILADELPHIA,PA, 19111) WHERE IT WAS DIAGNOSED, HOWEVER THE DIAGNOSIS WAS UNKNOWN. THE VEHICLE WAS REPAIRED. THE DEALER INFORMED THE CONTACT TO CONTINUE TO DRIVE THE VEHICLE, THAT IT MIGHT RE-ILLUMINATE BUT THERE WAS NO GUARANTEE TO STAY OFF. IN ADDITION, IF THE FAILURE REOCCURRED TO BRING THE VEHICLE BACK. THE CONTACT STATED THAT THE LIGHTS ILLUMINATED AGAIN, HOWEVER HE HAD NOT CONTACTED THE DEALER AGAIN. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.
NHTSA ODI 11023440