Home · 2011 Toyota RAV4 Hv · Complaints

What 287 owners told NHTSA about the 2011 Toyota RAV4 Hv

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (287)Crash / fire / injury (49)Speed control (69)Visibility & wipers (50)Brakes (47)Engine (33)Seat belts (30)Transmission & drivetrain (25)Airbags (20)Electrical system (19)Body & structure (16)Suspension (16)

Newest first · 287 complaints · page 10 of 12

Jan 2, 2014Speed controlBrakesCrash

I LEASE A 2011 TOYOTA RAV 4 AND MY CAR ACCELERATED UNCONTROLLABLY INTO ANOTHER CAR. I WAS INCHING OUT OF A PARKING SPOT VERY SLOWLY IN REVERSE, WHEN I NOTICED A MAN TO MY RIGHT, TWO SPOTS AWAY FROM ME, PULLING OUT HEAD FIRST. I DEPRESSED MY BRAKE PEDAL IN ORDER TO LET HIM GO AND THE MOMENT I DID THAT, I LITERALLY FLEW BACK INTO THIS MAN'S CAR WITH SUCH A FORCE THAT I WOULD HAVE MOST DEFINITELY RUN SOMEBODY OVER IF THEY WERE WALKING BEHIND MY CAR. THANK GOD THERE WAS NOT A HUGE AMOUNT OF SPACE (MAYBE 6 FEET) BETWEEN ME AND THE CAR I HIT BECAUSE I SURGED BACK WITH SUCH A FORCE THAT GIVEN THE TIME AND/OR SPACE, I CANNOT EVEN THINK ABOUT WHAT COULD HAVE HAPPENED TO ME OR SOMEONE ELSE IF THE CAR WAS ABLE TO GAIN MORE MOMENTUM. NOT TO MENTION HOW THANKFUL I AM MY 3 YEAR OLD DAUGHTER AND 6 MONTH OLD SON WERE NOT IN THE CAR WITH ME! I MOST DEFINITELY HAD AN ACCELERATOR PROBLEM. I HAD NO ADDITIONAL MATS ON MY FLOOR. THERE WAS NO PEDAL MISPLACEMENT.' I AM TELLING YOU THAT I WAS SLAMMING ON THE BREAK AND IT DIDN'T WORK- I JUST PROPELLED BEHIND ME INTO THIS MAN'S CAR. I AM IN THE PROCESS OF CONTACTING EVERYONE AND EVERYONE TO TRY TO GET OUT OF MY LEASE. I AM NOT DRIVING THIS CAR EVER AGAIN AND WOULDN'T RISK MY LIFE OR THE LIFE OF MY TWO CHILDREN. I AM VERY SKEPTICAL OF ACCURATE FINDINGS IN AN INVESTIGATION AFTER READING MANY REPORTS FROM PEOPLE SWEARING THE CAR ACCELERATED AND THE BRAKES DID NOT WORK AND BEING TOLD EVERYTHING LOOKS FINE WITH THEIR CAR BY THE INVESTIGATOR. THERE MUST BE A RECALL FOR THIS CAR. I COULD HAVE KILLED SOMEBODY. I WILL NEVER DRIVE ANOTHER TOYOTA! *TR

NHTSA ODI 10558142

Dec 31, 2013Speed control

WHILE BACKING INTO A PARKING SPOT AFTER APPLYING THE BRAKE THE VEHICLE JERKED BACK SEVERAL TIMES NO MATER HOW HARD I APPLIED THE BRAKE I COULD NOT STOP IT. I WAS GOING ABOUT 5 MILES OR LESS PER HR. THE SAME THING HAPPENED LATER THE SAME DAY IN MY DRIVEWAY. TWICE IN ONE DAY ALSO ON ANOTHER DAY MY WIFE WAS HEADING DOWN THE DRIVEWAY AND APPLIED THE BRAKES AND THE VEHICLE WOULD NOT STOP NO MATTER HOW HARD SHE APPLIED THE BRAKES IT FINALLY STOPPED ABOUT 40 FEET LATER IN THE MIDDLE OF THE ROAD. SHE WAS VERY SCARED, THANKFULLY NO CAR WAS COMING WHEN THIS HAPPENED. WE TOOK IT TO TOYOTA AND OF COURSE THEY FOUND NOTHING THEY TOLD US WE HIT THE WRONG PEDDLE (THREE DIFFERENT TIMES) WHICH WE DID NOT. AND SO DID THE THOUSANDS OF OTHER PEOPLE THAT HAVE COMPLAINED AND THEN HURRIED US ON OUR WAY. HOW MANY TIMES DOES THIS HAVE TO HAPPEN TO PEOPLE BEFORE TOYOTA IS FORCED TO DO SOMETHING? FROM WHAT I HAVE READ IT SEEMS TO HAVE STARTED WHEN CAR COMPANY'S WENT FROM ACCELERATOR CABLES TO COMPUTER SENSORS AND ELECTRIC MOTORS. SO ALL I CAN DO IS FILE A COMPLAINT AND HOPE THE EVERYBODY ELSE THAT HAS ENCOUNTERS THIS PROBLEM WILL DO THE SAME SO MAYBE IF ENOUGH PEOPLE DO SOMETHING WILL BE DONE. WE WERE GOING TO TRADE IT IN BUT DOING RESEARCH WE CAN'T SEEM TO FIND A NEWER VEHICLE THAT HASN'T HAD THIS COMPLAINT. SO I GUESS WE ARE STUCK WITH IT AND ALL MY WIFE AND I CAN DO IS SAY A LITTLE PRAYER EACH TIME I GET BEHIND THE WHEEL. *TR

NHTSA ODI 10557927

Dec 23, 2013Suspension

2011 TOYOTA RAV 4. CONSUMER WRITES IN REGARDS TO SUSPENSION SYSTEM PROBLEMS. *SMD THE CONSUMER STATED THERE WAS A LOUD NOISE COMING FROM THE SUSPENSION, WHEN GOING OVER A BUMP. THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM.

NHTSA ODI 10556726

Dec 10, 2013Tires

TL* THE CONTACT OWNS A 2011 TOYOTA RAV 4 EQUIPPED WITH YOKOHAMA GEOLANDAR TIRE LINE SIZE: 225/65/R17. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH THE FRONT PASSENGER SIDE TIRE WENT FLAT. THE TIRE WAS REPLACED DUE TO A PUNCTURE. THE CONTACT REPLACED ALL FOUR TIRES. THERE WAS A MANUFACTURER RECALL BUT THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE TIRES WERE NOT INCLUDED IN THE RECALL. THE DOT AND VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. *TR

NHTSA ODI 10555427

Nov 8, 2013Speed control

WHEN APPROACHING A RED LIGHT AT AN INTERSECTION AND ALMOST STOPPED, THE ENGINE STARTED TO RACE, SOUNDING LIKE A JET ENGINE TAKING OFF. IN SPITE OF PUTTING MY FULL FORCE ON THE BRAKE, THE CAR KEPT JERKING FORWARD INTO THE INTERSECTION. FINALLY, AT MY WIFE'S SCREAMED INSTRUCTION, I SLAMMED THE CAR INTO PARK. THIS FINALLY STOPPED THE ENGINE. WE WERE FRIGHTENED TO DEATH. I DO NOT BELIEVE MY WIFE COULD HAVE STOPPED THE CAR WITHOUT AN ACCIDENT. WE WERE LUCKY THAT THERE WAS NO CAR IN FRONT OF US OR SOMEONE WOULD HAVE BEEN SERIOUSLY HURT. I HAD THE CAR TOWED TO THE DEALER AND EXPLAINED TO THEM WHAT HAD HAPPENED AND THAT WE WERE AFRAID TO DRIVE THE CAR. AT THEIR QUESTION, I TOLD THEM THAT THE FLOOR MATS WERE TOYOTA'S AND CAME WITH THE CAR. THREE HOURS LATER, THEY CALLED TO TELL ME THAT THE COMPUTER AND A TEST DRIVE FOUND NOTHING WRONG; PICK UP THE CAR. I THEN CALLED THE TOYOTA COMPLAINT OFFICE TO MAKE AN OFFICIAL COMPLAINT. HOWEVER, THEIR PROCESS IS TO MERELY SEND THE DEALER'S DATA TO THE REGIONAL OFFICE, WHO, OF COURSE, FOUND NOTHING WRONG. IN THE MEANTIME, I CONTINUED TO GET SEVERAL CALLS FROM VARIOUS DEALER PERSONNEL TO PICK UP THE CAR. NO SYMPATHY WAS EVER EXPRESSED. SINCE NEITHER MY WIFE NOR I COULD EVER FEEL SAFE IN THE CAR, I SOLD IT BACK TO THE DEALER FOR A BIG LOSS. WE DON'T WANT TO FEEL RESPONSIBLE FOR ENDANGERING OTHER PEOPLE'S LIVES. THIS PROBLEM WITH TOYOTA CARS IS NOT RESOLVED. IT MUST BE FURTHER INVESTIGATED. IN FACT, THIS CAR HAD ANOTHER INCIDENT PREVIOUSLY WHERE THE MOTOR ROARED AT AN INTERSECTION, HOWEVER WITHOUT LASTING LONG ENOUGH TO START MOVING THE CAR. *TR

NHTSA ODI 10551585

Jul 17, 2013EngineCrashFire

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. THE CONTACT STATED THAT WHILE ATTEMPTING A LEFT TURN, HE CRASHED INTO ANOTHER VEHICLE AT VERY LOW IMPACT. THE FRONT OF THE VEHICLE IMMEDIATELY CAUGHT ON FIRE. THE POLICE AND FIRE DEPARTMENT WERE ON SCENE TO ASSIST AND THE FIRE WAS EXTINGUISHED. THE HOOD AND THE BATTERY WERE MELTED AND THE VEHICLE WAS DEEMED AS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THERE WAS NO INJURIES. THE FAILURE AND CURRENT MILEAGE WAS 56,000.

NHTSA ODI 10525389

Jul 11, 2013Speed controlCrash

2011 TOYOTA RAV 4. CONSUMER WRITES IN REGARDS TO VEHICLE SUDDEN ACCELERATION AND DISABLED THROTTLE. *SMD THE CONSUMER STATED HE BEGAN HAVING PROBLEMS WITH THE VEHICLE IN JAN 2013, WHICH RESULTED IN TWO ACCIDENTS. ONE OF THE ACCIDENTS RESULTED IN $2200.00 WORTH OF DAMAGE, WHEN THE VEHICLE ACCELERATED AND LURCHED FORWARD. THE VEHICLE WOULD DISABLE THE THROTTLE OVER 5 MPH WHEN THE BRAKE WAS APPLIED. HOWEVER, THE SUDDEN ACCELERATION ALSO OCCURRED UNDER 5 MPH.

NHTSA ODI 10523408

Jun 18, 2013Speed control

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 3 MPH THE BRAKE PEDAL WAS DEPRESSED AND THERE WAS A RAPID INCREASE IN ACCELERATION. THE VEHICLE FAILED TO SLOW DOWN. THE CONTACT APPLIED FORCE TO THE BRAKE PEDAL WHILE SHIFTING FROM DRIVE INTO THE PARK POSITION. THE VEHICLE CAME TO A STOP AND RESUMED IN OPERATION. THE FAILURE RECURRED TWO TIMES. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 2,200.

NHTSA ODI 10520367

Jun 11, 2013AirbagsCrash1 injury

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE FRONT AIR BAG FAILED TO DEPLOY AFTER THE FRONT DRIVER'S SIDE FENDER WAS CRASHED INTO BY ANOTHER VEHICLE. THE CONTACT SUSTAINED INJURIES TO THE RIGHT SHOULDER, ELBOW, NECK AND A STRESSED COLLAR BONE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000. *TR

NHTSA ODI 10516225

Apr 29, 2013Speed control

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. THE CONTACT STATED THAT HE SHIFTED INTO DRIVE AND THE VEHICLE IMMEDIATELY ACCELERATED TO 25 MPH INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD SEND A TECHNICIAN TO FURTHER ASSESS THE FAILURE. THE FAILURE MILEAGE WAS 11,000.

NHTSA ODI 10509878

Apr 7, 2013SuspensionSpeed control

WHILE DRIVING NORTH IN STOP AND GO TRAFFIC ON DAN RYAN EXPRESSWAY I WAS ACCELERATING FROM ABOUT 20 MPH TO ABOUT 35 MPH, WHEN THE CAR STARTED TO VIBRATE VERY BAD, AS IF ALL FOUR WHEELS HAD HIT THE RUMBLE STRIP ON THE EDGE OF THE ROAD. THE CAR HAS BEEN RIDING A LOT ROUGHER SINCE ABOUT JAN 30TH. *TR

NHTSA ODI 10507378

Apr 5, 2013Speed control

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. THE CONTACT STATED THAT WHILE STOPPED WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE LURCHED FORWARD. THE CONTACT APPLIED EXCESSIVE PRESSURE TO THE BRAKE PEDAL AND PLACED THE VEHICLE IN NEUTRAL IN ORDER TO COME TO A STOP. THE FAILURE RECURRED A SECOND TIME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. *TR

NHTSA ODI 10507225

Mar 8, 2013BrakesCrash

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. THE CONTACT STATED THAT WHILE ENTERING A RESIDENTIAL GARAGE, HIS FOOT SLIPPED OFF OF THE BRAKE PEDAL AND CAUSED HIM TO DEPRESS THE ACCELERATOR ERRONEOUSLY. AS A RESULT, THE CONTACT CRASHED INTO A WORK BENCH. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED BY THE DEALER THAT NO CAUSE FOR FAILURE WAS DETERMINED. THE MANUFACTURER WAS NOTIFIED AND DISPATCHED AN ENGINEER TO INSPECT THE BRAKE PEDAL. THE ENGINEER DETERMINED THAT THE BRAKE PEDAL WAS NOT THE CAUSE OF THE FAILURE. THE CONTACT STATED THAT THE PEDAL WOULD ONLY BECOME SLIPPERY IN CERTAIN SITUATIONS. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 11,000.

NHTSA ODI 10502106

Feb 8, 2013Transmission & drivetrainCrash

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. THE CONTACT STATED THAT AFTER SHIFTING INTO DRIVER FROM REVERSE, THE VEHICLE ERRONEOUSLY ACCELERATED. THE VEHICLE CRASHED INTO A POLE AND THEN CRASHED INTO ANOTHER SIGN BEFORE STOPPING. THE CONTACT WAS NOT INJURED. THE CONTACT ALSO STATED THAT THE CLAMP THAT HELD THE TRANSMISSION FAILED AND THE TRANSMISSION HAD TO BE REPLACED. THE POLICE WERE NOTIFIED AND A REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER. THE MANUFACTURER WAS NOTIFIED AND A REPRESENTATIVE INSPECTED THE FAILURE BEFORE THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 31,000.

NHTSA ODI 10496842

Jan 30, 2013Transmission & drivetrain

TL* THE CONTACT OWNS A 2011 TOYOTA RAV 4. THE CONTACT STATED THAT WHILE DRIVING 25 MPH AND DEPRESSING THE BRAKES, THE CONTACT ACTIVATED THE FOUR-WHEEL DRIVE SYSTEM FOR ASSISTANCE WITH DRIVING THROUGH A SNOWSTORM. UPON ACTIVATING THE SYSTEM, THE LIGHTS FLICKERED AND THE FOUR-WHEEL DRIVE DEACTIVATED INDEPENDENTLY. THE VEHICLE WAS NOT TAKEN FOR INSPECTION. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 30,000.

NHTSA ODI 10495203

Jan 29, 2013Brakes

I WAS DRIVING MY DAUGHTER TO SCHOOL WHEN I AM SLOWING DOWN TO STOP, AT A STOP SIGN AND MY CAR DID NOT STOP I HAD TO APPLY MY EMERGENCY BRAKES OR I WOULD HAVE BEEN KILL BECAUSE THERE WAS CARS COMING FROM MY LEFT AND FROM MY RIGHT. IT WAS LIKE A T AVENUE. *TR

NHTSA ODI 10495034

Jan 14, 2013Fuel system

I WAS DRIVING ON THE ROAD INTENDING TO MAKE A LEFT TURN. I THEN HEARD A BANG AND A POP SOUND. I COULD SMELL GASOLINE. WHEN I ARRIVED HOME I COULD SMELL GASOLINE. WHEN I LOOKED UNDERNEATH THE VEHICLE I COULD SEE THE GASOLINE DRIPPING FROM THE UNDERSIDE OF THE VEHICLE. I HAD A VEHICLE TOWED TO A TOYOTA DEALER WHO INFORMED ME A DAY LATER THAT THE VEHICLE HAD INCURRED A RUPTURED GASOLINE TANK. I AM CONCERNED THAT THIS CAN HAPPEN TO ANYONE ELSE AND CAN CAUSE A FIRE IF THE CAR IS DRIVEN ON A HOT DAY, OR SOMEONE THROWS A CIGARETTE STUB ON THE ROAD. I HAD FULL GAS TANK OF GAS, AND THERE IS NO WAY TO CONTAIN THE LEAK AS WELL. *TR

NHTSA ODI 10492856

Dec 26, 2012Speed control

THERE WERE THREE INDIVIDUALS IN VEHICLE, DRIVER AND THREE PASSENGERS - ALL ADULTS. DRIVING IN RESIDENTIAL SECTION OF WESTERN CINCINNATI AREA (DELHI AREA) WITH A SPEED LIMIT OF 35 MPH. APPROACHING A TRAFFIC LIGHT ON A SLIGHT DOWNHILL GRADE. TRAFFIC LIGHT WAS RED SO BEGAN APPLYING THE BRAKE. AS I CONTINUED TO APPROACH INTERSECTION THE VEHICLE SHUDDERED AND I NOTICED ENGINE RPM'S WERE WELL IN EXCESS OF NORMAL (NOTED BY SOUND AND HAD NOT VERIFIED BY TACHOMETER). I HAD TO FIGHT THE VEHICLE TO COME TO COMPLETE STOP AS I HEARD THE TIRES SCREECH AND FELT THE VEHICLE LURCHING AS I PUSHED HARD ON BRAKE PEDAL. AFTER COMING TO A COMPLETE STOP, PUT VEHICLE IN NEUTRAL AND RPM'S WENT OUT OF CONTROL. SHUT OFF VEHICLE AND WAITED A FEW SECONDS. RESTARTED VEHICLE AND RPM'S AGAIN WENT OUT OF CONTROL. SHUT OFF VEHICLE A SECOND TIME, NUDGED THE BACK SIDE OF ACCELERATOR PEDAL TO SEE IF STUCK IN POSITION. I COULD NOT NOTICE THAT IT WAS STUCK DOWN. RESTARTED VEHICLE WHEN TRAFFIC LIGHT TURNED GREEN AND RPM'S AND SUBSEQUENT OPERATION NORMAL FOR REMAINDER OF DAY (INCLUDED AT LEAST FOUR RESTARTS OF VEHICLE AND ~100 MILES OF DRIVING). HAVE NOT DRIVEN VEHICLE AGAIN SINCE THE DAY OF INCIDENT. *TR

NHTSA ODI 10490058

Dec 4, 2012Engine & cooling

LATE MODEL TOYOTA RAV4'S FROM MY RESEARCH SEEM TO HAVE AN ONGOING PROBLEM WITH THE EVAP CHARCOAL CANISTER REQUIRING REPLACEMENT (SEE NHTSB 10033407). MY CAR (ALTHOUGH NOT A 2009) HAS THE SAME EXACT OBD DIAGNOSTIC CODES LISTED IN THE BULLETIN ABOVE YET 2011 RAV4'S HAVEN'T BEEN LISTED WITH THIS PROBLEM. TOYOTA WARRANTS THEM FOR 3 YEARS, 36K MILES BUT MOST SEEM TO FAIL JUST AFTER THE WARRANTY ENDS. MY 2011 RAV4, 4 CYL. WITH 51K MILES EXPERIENCED THIS PROBLEM 19 MONTHS (AND 46K MILES) AFTER MANUFACTURE (9/10) AND TOYOTA HAS REFUSED TO CORRECT THE PROBLEM. THE SOLUTION IS A $1000+ REPAIR. ALL OTHER EMISSIONS EQUIPMENT ON MY CAR IS WARRANTED FOR UP TO 80K MILES OR 8 YRS AND IS IN GOOD WORKING ORDER. *TR

NHTSA ODI 10487392

Nov 16, 2012Speed controlBrakes

I WAS APPROACHING A TRAFFIC LIGHT IN LOW SPEED AND LIGHTENING MY PRESSURE ON THE GAS PEDAL WHEN THE CAR ACCELERATED AND LURCHED FORWARD. I PRESSED MY FOOT ON THE BRAKE PEDAL AND THE CAR CONTINUED ACCELERATING. I HAD TO VEER TO THE ADJACENT LANE SINCE I WAS GETTING TOO CLOSE TO THE CAR IN FRONT OF ME. THEN, THE CAR CAME TO A HALT. *TR

NHTSA ODI 10484882

Nov 1, 2012Speed control

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH THE CONTACT APPLIED THE BRAKE PEDAL AND NOTICED THE VEHICLE SUDDENLY LUNGED FORWARD INDEPENDENTLY. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY CONTINUALLY PUMPING THE BRAKE PEDAL. THE FAILURE OCCURRED TWO DIFFERENT TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.

NHTSA ODI 10482831

Oct 21, 2012Speed controlFuel system

I WAS DRIVING MY 2011 TOYOTA RAV4 ON OCTOBER 18,2012,AND UPON PULLING INTO MY DRIVEWAY, I PUT MY FOOT ON THE BRAKE PEDAL AND THE CAR BEGAN "ROARING" AND ACCELERATED RAPIDLY TOWARD MY HOUSE. I PRACTICALLY STOOD ON THE BRAKE PEDAL AND EVENTUALLY THE CAR STOPPED JUST SHORT OF CRASHING. IT TRAVELED A DISTANCE OF 60 FEET BEFORE STOPPING. WE PURCHASED THE CAR NEW AND IT HAS 6000 MILES ON IT. MY HUSBAND IMMEDIATELY CHECKED THE TOYOTA FLOOR MAT AND IT WAS IN PLACE SECURED BY THE "FIX" TOYOTA HAS INSTALLED(TWO CLIPS). NO OTHER MAT IS IN OUR CAR. WE HAD THE CAR TOWED TO LAKEWOOD TOYOTA. *TR

NHTSA ODI 10481284

Oct 15, 2012Tires

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4 EQUIPPED WITH YOKOHAMA TIRES, SIZE P225/65/R17. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, ONE OF THE TIRES EXPLODED. THE CONTACT WAS ABLE TO SAFELY PULL OVER. AFTER INSPECTING THE VEHICLE THE CONTACT SAW THAT THE FRONT PASSENGER SIDE TIRE SIDEWALL FAILED. THE VEHICLE WAS TOWED TO A BODY SHOP BECAUSE THERE WERE EXTERIOR DAMAGES TO THE FRONT PASSENGER SIDE OF THE FENDER, BUMPER, FRONT PASSENGER SIDE TRIM AND THE WIRING HARNESS. THE VEHICLE WAS REPAIRED FOR THE BODY DAMAGE AND LATER TOWED TO AN INDEPENDENT MECHANIC FOR THE TIRE REPAIR. THE VEHICLE WAS REPAIRED FOR ALL FOUR TIRES. THE FAILURE MILEAGE WAS APPROXIMATELY 19,985.

NHTSA ODI 10480118

Oct 11, 2012Brakes

THERE IS IN ADEQUATE SPACING BETWEEN THE ACCELRATOR AND THE BRAKES ON THIS VEHICLE. I DRIVE 80 MILES A DAY, AND I HAVE TO ANGLE SO THAT I DON'T HIT THE TOP OF THE BREAK WHEN LIFTING IT OFF THE ACCELERATOR. THIS IS VERY DANGEROUS. ALSO, THE BRAKES DON'T WORK THAT WELL, THEY'RE NOT STABLE. *TR

NHTSA ODI 10479823

Oct 4, 2012Speed controlFuel systemCrash

I WAS AT A STOP SIGN IN A PARKING LOT ATTEMPTING TO TURN LEFT TO POSITION MY CAR BEHIND A PICK-UP TRUCK (TOWING A TRAILER) WAITING TO TURN RIGHT. MY CAR SHOT AHEAD AND CRASHED INTO THE TRAILER. APPLYING THE BRAKE DID NOTHING. I FINALLY WAS ABLE TO PUT THE CAR IN REVERSE AND IT SHOT BACKWARDS AT THE SAME HIGH SPEED. I DON'T KNOW WHAT THE TACH READ--IT WASN'T A PRIORITY AT THE TIME. HAD THE TRUCK AND TRAILER NOT BEEN AHEAD OF ME, I WOULD HAVE SHOT ACROSS A HEAVILY TRAVELED HIGHWAY. THIS IS THE SECOND TIME THIS HAS HAPPENED. LAST MARCH I WAS PULLING INTO MY GARAGE WHEN THE CAR ACCELERATED FORWARD INTO MY FREEZER AND THE BACK WALL OF THE GARAGE. I LIKE THE CAR BUT, FRANKLY, I'M AFRAID TO DRIVE IT NOW. *TR

NHTSA ODI 10478644

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How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2011 Toyota RAV4 Hv verdict →