Aug 9, 2019Electrical systemEngineFuel system
WHILE DRIVING AT CA FREEWAY SPEED (65MPH) THE CAR GOES LIMP. THE ACCELERATOR FAILS TO WORK AND EVEN FLOORING THE VEHICLE MAKES NO DIFFERENCE. AT THIS POINT THE SPEED OF THE VEHICLE DECREASES AND I HAVE TO IMMEDIATELY PULL TO THE SHOULDER. THE "CHECK HYBRID SYSTEM" ALERT SHOWS ON THE DASH AND ALSO ELECTRIC POWER STEERING AND CHECK ENGINE LIGHT. THIS ISSUE HAS BEEN GOING ON FOR THE PAST YEAR AND I HAVE TAKEN IT TO SEVERAL TOYOTA DEALERSHIPS WITH NO RESOLVE. I HAVE SPENT A TOTAL OF $4500 WITHOUT TOYOTA OF VALLEJO OR THE NOW BANKRUPT TOYOTA OF FAIRFIELD SOLVING THE ISSUE. THIS IS A LIFE THREATENING ISSUE AND HAPPENED SEVERAL TIMES WITH CHILDREN IN THE VEHICLE. SHOW IN VIDEO: HTTPS://WWW.YOUTUBE.COM/WATCH?V=CA5HJRSNFSG
NHTSA ODI 11242826
Aug 4, 2019Brakes
BRAKES BECAME SLUGGISH. BRAKE/ABS/CAR SKID WARNING LIGHTS CAME ON.
NHTSA ODI 11241575
Jul 23, 2019BrakesEngine
TL* THE CONTACT OWNS A 2011 TOYOTA PRIUS. WHEN THE VEHICLE WAS PLACED INTO REVERSE (WHEN THE ELECTRIC POWERED FUEL MOTOR HAD NOT BEEN RUNNING), THE BRAKES BEGAN TO SEIZE WHEN THE BRAKE PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. ALSO, DURING COLD WEATHER, THE ENGINE AND ENTIRE VEHICLE SHOOK. THE CONTACT CALLED PRECISION TOYOTA OF TUCSON (700 W WETMORE RD, TUCSON, AZ 85705, (520) 795-5565) AND NOTIFIED THEM OF THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 15.
NHTSA ODI 11234233
Jul 14, 2019
AUTOMOBILE CONTINUED TO ACCELERATE AND EVEN SPEED UP WITH FOOT ON THE BRAKES. WHILE STOPPED, WAITING TO TURN, CAR WOULD STILL ACCELERATE, EVEN SPEED UP, INTO ON-GOING TRAFFIC. THIS HAS BEEN HAPPENING SINCE I PURCHASED THE AUTO, BUT IS NOW HAPPENING MORE FREQUENTLY AND FOR LONGER PERIODS. NEVER REPORTED BECAUSE IT ONLY HAPPENED FOR A BRIEF MOMENT. HOWEVER, IN THE LAST WEEK THIS HAPPENED TWICE AND I COULDN'T CONTROL THE AUTO. WAITING FOR CALL BACK FROM DEALER.
NHTSA ODI 11231686
Jun 28, 2019Brakes
WHILE DRIVING DOWN THE HIGHWAY OR INTERSTATE, MY TRACTION WARNING LIGHT, THE BRAKE LIGHT, AND THE ABS WARNING LIGHT ALL CAME ON, AND THE BRAKES BECAME HARD TO PRESS. WHEN LETTING OFF THE BRAKE, THERE WAS AN AIRY, SUCTION SOUND. AFTER A WHILE, WHILE DRIVING, ALL OF THE WARNING LIGHTS WENT OFF, AND THE BRAKE PRESSURE NORMALIZED. THERE IS STILL AN AIRY SOUND WHEN I USE THE BRAKE PEDAL, THOUGH, WHICH ALWAYS SEEMS TO BE THERE, EVEN WHEN THE WARNING LIGHTS ARE OFF. THIS HAS HAPPENED ABOUT 4 TIMES WITHIN THE PAST SIX MONTHS. I HAD A DIAGNOSTIC TEST RUN, AND IT GAVE CODE #1391, LEAKAGE IN ACCUMULATOR ABNORMAL, WHICH POINTED TO AN INTERNAL LEAK IN THE BRAKE BOOSTER/MASTER CYLINDER ASSEMBLY. I NOTICED THAT TOYOTA HAS ISSUED RECALLS FOR THIS SAME PROBLEM IN 2010 AND PRIOR PRIUS MODELS, BUT MINE DOES NOT QUALIFY BECAUSE IT IS A 2011. SINCE THIS ISSUE HAS NOT BEEN RESOLVED AND APPEARS TO BE A DEFECT IN TOYOTA'S BRAKE BOOSTER ASSEMBLY, I WOULD LIKE TO SEE THIS RECALL EXTENDED TO COVER MODELS BEYOND 2010.
NHTSA ODI 11228248
Jun 27, 2019Brakes
THE EMERGENCY BRAKE LIGHT, ABS, AND TRACTION LIGHTS ILLUMINATED ON THE DASHBOARD. TOOK THE CAR INTO THE DEALER AND THEY REPORTED THAT THE BRAKE BOOSTER AND MASTER CYLINDER NEEDED TO BE REPLACED. THE CAR WAS STATIONARY WHEN THE LIGHTS INITIALLY CAME ON AND THE LIGHTS STAYED ON WHILE IT WAS MOVING (HIGHWAY AND CITY STREETS). THE 2010 TOYOTA PRIUS WAS RECALLED FOR THE SAME PROBLEM. IT SEEMS THE 2011 CONTINUES TO HAVE THE SAME PROBLEM.
NHTSA ODI 11222966
Jun 21, 2019Electrical systemFire
WE WERE ON FREEWAY WHEN AN ODD SMELL WAS DETECTED. THERE WERE SEVERAL LARGE TRUCKS IN THE AREA AND WE PASSED OFF THE SMELL TO THE TRUCKS. A COUPLE OF MILES LATER THE PASSENGER SAID, "THE FLOOR IS ON FIRE!" AT THIS POINT, AN ABUNDANCE OF SMOKE APPEARED ABOVE THE DASHBOARD ON THE PASSENGER'S SIDE. WE EXITED THE FREEWAY, FOUND A FIRE EXTINGUISHER AND WERE ABLE TO PUT OUT THE FIRE. THE LOCAL TOYOTA DEALER WAS INFORMED BUT NO ACTION WAS TAKEN. THE INSURANCE COMPANY HAS TOTALED THE VEHICLE. WE ARE AWAITING THE SETTLEMENT CHECK. WE HAVE NO IDEA WHAT STARTED THE FIRE. THERE WERE NO INDICATORS I.E. WARNING LIGHTS/BUZZERS, ETC. PRIOR TO THE FIRE. THE AREA UNDER THE DASHBOARD ON THE PASSENGER'S SIDE IS A CHARRED MASS. THEREIN A LARGE HOLE AT THE TOP OF THE DASH NEAR WHERE THE SPEAKER FOR THAT SIDE IS HOUSED. *BF*JB
NHTSA ODI 11221795
Jun 13, 2019Brakes
MY CAR WAS PARKED ON THE STREET,I GOT INTO IT, TURNED IT ON, SHIFTED TO DRIVING AND STARTED PROCEEDING FORWARD. I THEN NOTICED 3 LIGHTS (THE ABS LIGHT, BRAKE LIGHT, AND TRACTION CONTROL LIGHT) SUDDENLY APPEARED ON THE DASHBOARD. NOTHING OUT OF THE ORDINARY OCCURRED PRIOR TO THE LIGHT COMING ON, IT JUST SUDDENLY APPEARED. THE ERROR CODE IN THE COMPUTER SYSTEM READ C1391. THE DETAILS READ THERE WAS "ABNORMAL LEAK IN ACCUMULATOR". THE CAR NO LONGER DRIVES SAFELY. IF THE BRAKES ARE PRESSED SUDDENLY THE CAR SKIDS INSTEAD OF SLOWING DOWN. IN ORDER FOR THE CAR TO COME TO A COMPLETE STOP A LOT MORE PRESSURE HAS TO BE APPLIED TO THE BRAKE COMPARED TO BEFORE ABS PROBLEM. THE STOPPING DISTANCE HAS INCREASED BY APPROXIMATELY TWICE ITS LENGTH. THE CAR IS NO LONGER CAPABLE OF SHARP TURNS, THE BACK END OF THE CAR SKIDS DANGEROUSLY LEFT OR RIGHT WHILE TURNING, DEPENDING ON THE DIRECTION THE DRIVER IS TURNING. THE BRAKING, HANDLING AND CONTROL OF THE CAR DECREASES SO MUCH WHEN THE ROADS ARE WET THAT AT TIMES THE CAR SKIDS EVEN WHEN GOING AT A CAUTIOUS SPEED IN RAIN. FOR MY SAFETY AND FOR OTHERS I DRIVE IN "B" INSTEAD OF "D" WHEN IT RAINS.
NHTSA ODI 11219901
May 29, 2019Visibility & wipers
TL* THE CONTACT OWNS A 2011 TOYOTA PRIUS. WHILE DRIVING ON THE HIGHWAY, THE CONTACT HEARD A LOUD SOUND. HE NOTICED THAT THE SUN ROOF EXPLODED AND THE GLASS SHATTERED. THERE WERE NO INJURIES. DCH TOYOTA OF TORRANCE (2909 CA-1, TORRANCE, CA 90505, (424) 271-2340) INFORMED THE CONTACT TO BRING IN THE VEHICLE. THE DEALER ACKNOWLEDGED THAT THE SAME FAILURE OCCURRED WITH OTHER VEHICLES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 84,360.
NHTSA ODI 11210658
May 26, 2019Electronic Stability Control (esc)Brakes
BRAKE LIGHT, ANTILOCK LIGHT, VEHICLE STABILITY LIGHT, AND YELLOW TRAINS CAME ON. HAVING PROBLEM WITH BRAKING. DOES NOT NOT SEEM TO BRAKE AS GOOD. IT IS VERY DANGEROUS WHEN DRIVING.
NHTSA ODI 11210091
May 14, 2019Brakes
THE FOLLOWING DASHBOARD LIGHTS CAME ON ON OUR VEHICLE AT THE SAME TIME:TRACTION MODE, EMERGENCY BRAKE, ABS, AND BRAKE SYSTEM WARNING LIGHT. SINCE THE LIGHTS HAVE CAME ON, I HAVE NOTICED THAT I HAVE TO PRESS DOWN FURTHER DOWN ON THE BRAKE TO STOP THE VEHICLE. MY STOPPING DISTANCE IS FURTHER NOW AS WELL.
NHTSA ODI 11207630
May 7, 2019Engine
EXCESSIVE OIL CONSUMPTION OF APPROXIMATELY 1 QUART PER 1,000 MILES AS OF MAY 2019. TOYOTA AGREED TO DO A OIL CONSUMPTION TEST IN JULY 2017 BUT DETERMINED THAT 1 QUART PER 1,200 MILES WAS WITHIN NORMAL RANGE. CONSUMPTION PROBLEM HAS GOTTEN WORSE AND WILL PROBABLY RESULT IN HAVING THE ENGINE BLOCK REPLACED WITH A USED ONE AT A COST OF APPROXIMATELY $5,000
NHTSA ODI 11206017
May 2, 2019Electrical systemElectronic Stability Control (esc)
WELL I WAS DRIVING AND SUDDENLY MY CAR BATTERY TURNED OFF AND CHECK HYBRID SYSTEM CAME ON THE DASHBOARD IT STOPPED SO I PARKED IT ON SIDE AND UNPLUG BATTERY WIRES SO IT START WORKING AGAIN THE WEIRD THING IS THAT WHEN I CHECK TO SEE ANY CODE BUT NOTHING CAME RECENTLY IT WAS HAPPENING AND ONE RECALL CAME FOR HYBRID BATTERY AFTER THAT IT WAS WORKING FINE BUT NOW THIS THING HAPPENED AGAIN AND IT WAS DANGEROUS BECAUSE I WAS IN THE MIDDLE OF HIGHWAY AND CAR STOPPED.
NHTSA ODI 11205273
Apr 29, 2019Hybrid Propulsion System
TL* THE CONTACT OWNS A 2011 TOYOTA PRIUS PLUG-IN HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V684000 (HYBRID PROPULSION SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BERGERON TOYOTA (1600 N STEPHENSON AVE, IRON MOUNTAIN, MI 49801, (906) 774-2189) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI 11204380
Apr 29, 2019Engine
STARTING FROM A STOP AFTER ENGINE SHUT-DOWN, THE CAR FELT LIKE IT WAS GOING OVER RUMBLE STRIPS. THIS GOT WORSE OVER TIME UNTIL I REALIZED THAT IT WAS ACTUALLY AN ENGINE MIS-FIRE. THE DEALER TRACED THE ROOT CAUSE TO A LEAKING CYLINDER HEAD GASKET THAT IS A COMMON FAILURE ON HIGH MILEAGE 3RD GENERATION PRIUS CARS. $4,000 REPAIR. FIRST CAR I'VE EVER OWNED THAT CYLINDER HEAD GASKETS ARE ROUTINE MAINTENANCE ITEMS. CLEAR DESIGN ISSUE. IF YOU KEEP THIS CAR LONG ENOUGH, YOU WILL BE BUYING A HEAD GASKET REPAIR.
NHTSA ODI 11204529
Apr 25, 2019Transmission & drivetrainSpeed controlBrakes
WHEN BREAKING AND STILL MOVING, THE CAR WILL ACCELERATE MOMENTARILY RESULTING IN GOING FASTER FOR A SECOND OR TWO. THIS HAPPENED RANDOMLY OVER THE YEARS AND MAY IN SOME INSTANCES BE RELATED TO HITTING AN IRREGULARITY IN THE ROAD, BUT I CANNOT BE SURE. IT HAS NOT CAUSED AN ACCIDENT, BUT IS STRONG ENOUGH THAT IT COULD. I'M A PRETTY SAFE DRIVER SO TEND NOT TO RIDE ON THE TAIL OF THE CAR IN FRONT OF ME. I HAVE NOT KEPT TRACK OF WHEN IT HAPPENS.
NHTSA ODI 11203669
Apr 11, 2019Transmission & drivetrainEngine
MY TOYOTA PRIUS LOSES POWER RANDOMLY AFTER HAVING THE RECALL FIX J0V COMPLETED UPDATING THE SOFTWARE IN INVERTER. VEHICLE STALLED 3 TIMES ON FREEWAY, HIGHWAY AND OFF RAMP. DASH BOARD LIGHTS LIGHT UP WITH ALL WARNING LIGHTS. VEHICLE LOSES POWER....CAN DRIVE A MILE OR SO WITH ALMOST NO POWER...THEN VEHICLE SHUTS DOWN. DASH PANEL READS CHECK HYBRID SYSTEM CONDITIONS ARE EXACTLY THE SAME AS THE ZE3 WARRANTY ENHANCEMENT PROGRAM DESCRIBES. HOWEVER THE DTC CODE IS SLIGHTLY DIFFERENT SO DEALER AND TOYOTA WILL NOT FIX INVERTER. THE CAR IS DANGEROUS TO DRIVE AS THE SYMPTOMS APPEAR RANDOMLY, USUALLY AFTER AN ACCELERATION OF THE VEHICLE PUTS LOAD ON ENGINE. PLS HELP ME
NHTSA ODI 11195556
Apr 7, 2019SteeringElectronic Stability Control (esc)Brakes
THE CAR STOP WORKING ALL THE DASH LIGHTS STOP WORKING ,THE BRAKES START GETTING HARDER AND THE DON'T STOP AT ALL AND BEEPING WITHOUT STOP THAT NOISE AND THE HIBRYD SYSTEM STOP WORKING AFTER I LIVING FOR SOME RECALLS REPAIRS AND THE WANT ME TO FIX THE CAR TO PAY AND I KNOW IS NOT MY FAULT EVERYTHING IS BECAUSE IS THIS CAR IS ALL ELECTRONIC SYSTEM.NEVER ON MY LIVE I HAVE THIS PROBLEM WITH MY OTHER CARS.ONLY WITH THIS ONE AND NOW THEY ONE ME TO PAY FOR SOMETHING THE COMPANY MAKES WRONG.THIS IS NOT FAIR AT ALL.BEFORE I WAS RECOMENDED THIS CAR BUT RIGHT NOW PEOPLE ASK ME AND I HAVE TO TALK NEGATIVE SITUATION ABOUT IT.
NHTSA ODI 11194409
Mar 29, 2019Brakes
WHEN I BRAKE ON AN UNEVEN SURFACE (POTHOLES, BUMPS, ETC) THE CAR WILL SOMETIMES JUMP FORWARDS. I AM UNSURE WHETHER IT IS REFERRED TO AS BRAKES SLIPPING BUT IT IS EXACTLY THE SAME THING THAT I'VE READ HAPPENING TO MANY PEOPLE. IT WAS AN ISSUE IN THE 2010, WHICH LED TO A RECALL, YET THERE IS NO RECALL ON THE 2011. IT DOESN'T MAKE ANY SENSE, PEOPLE HAVE SAID THAT THE ACTUATOR WAS THE PART THAT NEEDED REPLACING, YET IT IS A $3-4K PART AND SHOULD NOT BE LEFT UP TO THE CONSUMER. THIS IS A SAFETY ISSUE AND IS A KNOWN PROBLEM AND NEEDS TO BE ADDRESSED BY TOYOTA. IT HAS BEEN HAPPENING EVER SINCE I'VE OWNED THE CAR. I HAVE BEEN LUCKY SO FAR THAT IT HASN'T ACCELERATED ME INTO ANOTHER CAR OR PERSON.
NHTSA ODI 11192342
Mar 28, 2019Brakes
WHILE DEPLOYING BRAKES IF YOU GO OVER BUMPS THEY FAIL TO BRAKE PROPERLY. FEELS LIKE A SPEED UP. THIS HAS HAPPENED NUMEROUS TIME WHILE BRAKING FOR TRAFFIC LIGHT OR MAKING TURNS.
NHTSA ODI 11192179
Mar 26, 2019AirbagsCrash
2011 TOYOTA PRIUS. CONSUMER WRITES IN REGARD AIRBAG NOT DEPLOYING AFTER VEHICLE CRASHED AND SAFETY RECALL NO 18V-684. *AS
NHTSA ODI 11190710
Mar 21, 2019Brakes
ALL OF THE BRAKE LIGHTS ON MY DASH LIT UP, BRAKES WEREN'T WORKING WELL, TOOK IT TO THE REPAIR SHOP AND WAS TOLD IT WAS MY BRAKE ACTUATOR.
NHTSA ODI 11190607
Mar 11, 2019Engine
ENGINE DEVELOPED AN OIL LEAK AROUND 120,000 MILES. DEALER RAN AN OIL LEAK TEST ($700)AND PERFORMED SOMETHING ELSE FOR $300 DOLLARS. NOTHING WORK. DEALER SAYS THE FIX IS TO BUY A NEW SHORT BLOCK FOR $6,700. I WILL NOT. I'M ADDING OIL MYSELF TO CAR ABOUT ONCE EVERY 10 DAYS
NHTSA ODI 11185732
Mar 11, 2019Electrical systemElectronic Stability Control (esc)Engine
THE CAR STARTS AS NORMAL AND DRIVES NORMALLY BUT ONCE YOU START TO COME TO A STOP THE CAR SHUTS OFF AND WILL ONLY RESTART WHEN YOU DEPRESS THE GAS PEDAL BUT SHUTS DOWN AGAIN WHEN YOU RELEASE THE GAS PEDAL, NORMAL CITY STREETS AND HIGHWAY
NHTSA ODI 11185909
Mar 7, 2019Brakes
I'M CONSTANTLY HEARING A BARKING/ PURGING NOISE COMING FROM THE BRAKE ACCUMULATOR PUMP WHENEVER I DO HARD BRAKING. WHENEVER I HIT POTHOLES OR ROUGH ROADS, THE CAR WOULD STILL ROLLS DURING BRAKING AS IF THE ABS IS GETTING TRIGGERED. I WAS QUOTED BY TOYOTA DEALER OF AN ESTIMATE OF $3000 TO REPLACE THE BRAKE ACCUMULATOR PUMP AND BOOSTER. I'M AFRAID THAT THE BRAKES WOULD FAIL WHILE DRIVING.
NHTSA ODI 11184751