What 590 owners told NHTSA about the 2011 Toyota Corolla

The contact owned a 2011 Toyota Corolla. The contact stated that while he was driving at 40 MPH, another vehicle that was speeding caused a multiple vehicle collision. During the collision, the contact was in the middle lane when the speeding vehicle crashed into a vehicle in the left lane, and that vehicle merged violently into the middle lane, causing the contact to rear-end the vehicle in front due to the driver abruptly stopping. During the attempt to stop, the vehicle failed to decelerate sufficiently. Upon impact, the frontal air bags failed to fully deploy, as they only partially emerged from the housing. The failure experienced was a loss of braking effectiveness at 40 MPH that resulted in a rear-end collision, during which the frontal air bags failed to deploy. The vehicle was towed to a family member's home. The tire pressure warning was the only warning light on at the time of the crash. The driver was injured. Injuries sustained were lower back, right side ribs, and neck pain that required medical attention. The vehicle was deemed totaled by insurance. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 124,000.

NHTSA ODI 11715996

I am submitting a safety concern regarding airbag non-deployment involving my former vehicle, a 2011 Toyota Corolla LE (VIN: [XXX] ). This vehicle was subject to multiple Takata airbag recalls, including a 2018 front airbag recall and a May 2020 Takata non-deployment and seatbelt pretensioner interim recall. Beginning in Spring 2021, the airbag warning light illuminated intermittently. On May 30, 2024, diagnostic trouble codes B1813 and B1818 were recorded, indicating faults involving the driver and passenger airbag squib circuits and potential center airbag sensor assembly involvement. A recall-related repair was completed on June 6, 2024 with installation of a Harness Kit (04009-98112) under extended warranty associated with a class action settlement. Following subsequent service, the airbag warning light was no longer illuminated. After these repairs, the vehicle was later involved in a rear-end collision in which the airbags did not deploy. The vehicle was declared a total loss and is no longer in my possession. Given the vehicle’s documented history of airbag system recalls and prior SRS fault codes, I am submitting this incident for safety documentation and review. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11708696

1.- Bolsa de aire. Si me lo solicita, por supuesto puedo llevarlo a inspección. 2.- Se puso en riesgo ya que pudo haber sido otro tipo de accidente y las bolsas de aire no se activaron. Yo usaba el cinturón de seguridad. 3.- No ha sido confirmado por un distribuidor local. 4.- No no ha sido inspeccionado por el fabricante. 5.- No hubo ningún tipo de luces o indicador de la falla de las bolsas de aire. I had an accident because a dog ran away on a road and hit my car in front and I was going at a speed of approximately 20 mph, breaking my front bumper and the airbags did not activate.

NHTSA ODI 11569405

The contact owned a 2011 Toyota Corolla. The contact stated while her husband was driving at 15MPH, another vehicle ran through a red light and crashed into the front driver's side of the vehicle. No warning lights illuminated. The air bags did not deploy. The police and the fire department arrived at the scene and a police report was filed. The contact stated that no injuries were reported on either side. The vehicle was totaled and towed to the service center. The manufacturer was notified of the failure. The failure mileage was approximately 150,000.

NHTSA ODI 11463008

TL* THE CONTACT OWNED A 2011 TOYOTA COROLLA. WHILE DRIVING 35 MPH, ANOTHER VEHICLE INTERSECTED THE CONTACT'S LANE WHILE MAKING A LEFT TURN. AS A RESULT, THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE CRASHED INTO THE OTHER VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED NECK, SPINE, CHEST, AND HEAD INJURIES. THE PASSENGER SUSTAINED A BRUISE ON THE LEFT KNEE, A MARK ON HER STOMACH FROM THE SEAT BELT, CHEST AND ABDOMINAL PAINS, SCRAPES ON THE RIGHT ARM, PAIN TO THE RIGHT HAND, AND SHE STRUCK HER LIP WITH HER KNEE, WHICH CUT IT OPEN. THE CONTACT SOUGHT MEDICAL ATTENTION LATER THAT NIGHT IN THE EMERGENCY ROOM. THE DRIVER OF THE OTHER VEHICLE HAD A BLOODY NOSE AND IT WAS UNKNOWN IF HE SOUGHT MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS UNABLE TO BE DRIVEN AND WAS TOWED TO A TOW LOT. THE VEHICLE WAS NOT DIAGNOSED AND WAS DESTROYED. A DEALER WAS NOT CONTACTED. THE CONTACT STATED THAT SHE RECEIVED AN UNKNOWN RECALL NOTICE REGARDING THE AIR BAGS IN 2015. ON OCTOBER 6, 2017, THE VEHICLE WAS SERVICED PER AN UNKNOWN AIR BAG RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. *TR

NHTSA ODI 11254199

TL* THE CONTACT OWNED A 2011 TOYOTA COROLLA. WHILE DRIVING 25 MPH IN THE RAIN, THE VEHICLE BEGAN TO HYDROPLANE. THE VEHICLE SPUN AROUND AND CRASHED INTO A BRICK WALL. THE AIR BAGS DEPLOYED LATE AND STRUCK THE CONTACT IN THE FACE. THE CONTACT SUSTAINED A CONCUSSION AND NECK PAINS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT'S INSURANCE COMPANY DEEMED THE VEHICLE TOTALED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 77,000. THE VIN WAS UNKNOWN. *DT VIN PROVIDED.*JB

NHTSA ODI 11185058

TL* TAKATA RECALL. THE CONTACT OWNED A 2011 TOYOTA COROLLA. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN 2017, WHICH INDICATED THAT PARTS WERE UNAVAILABLE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT STATED THAT THE VEHICLE WAS REAR ENDED AND THE DRIVER'S SIDE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED AND TOWED. THE FAILURE MILEAGE WAS 106,000. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11114789

TL* THE CONTACT OWNS A 2011 TOYOTA COROLLA. THE CONTACT STATED THAT SHE RECEIVED A POSTCARD FROM TK HOLDINGS AND INQUIRED ABOUT ANY RECALLS AFTER THE VEHICLE WAS INVOLVED IN CRASH IN WHICH THE AIR BAGS FAILED TO DEPLOY. WHILE DRIVING 20 MPH, THE CONTACT'S VEHICLE WAS STRUCK ON THE PASSENGER SIDE BY ANOTHER VEHICLE. THE CONTACT'S VEHICLE SPUN AROUND IN A COMPLETE CIRCLE, JUMPED THE CURB, AND CAME TO A STOP ON THE SIDEWALK. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED MINOR INJURIES, CUTS, SCRAPES, AND SORE MUSCLES, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO ROMANO TOYOTA (6400 BASILE ROWE, SYRACUSE, NY 13057, (315) 445-1070) AND NEW AIR BAGS WERE INSTALLED. THE BODY DAMAGE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 11088431

TL* THE CONTACT OWNED A 2011 TOYOTA COROLLA. WHILE DRIVING 30 MPH, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS DESTROYED. THE CONTACT SUSTAINED CHEST INJURIES AND BRUISES THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS CONTACTED AT 800-331-4331 AND STATED THAT THEY WOULD SEND AN INSPECTOR TO INSPECT THE VEHICLE. A CASE NUMBER WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 119,000.

NHTSA ODI 11062446

TL* THE CONTACT OWNS A 2011 TOYOTA COROLLA. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED BACK AND KNEE INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC AND THE BODY DAMAGE WAS REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.

NHTSA ODI 11033111

"TAKATA RECALL" TO WHOM IT MAY CONCERN, I WAS MAKING A U-TURN AND WAS IMPACTED BY ANOTHER VEHICLE, IN THE FRONT PASSENGER DOOR AREA, ON A STATE HIGHWAY. NO AIRBAGS IN THE VEHICLE EVER DEPLOYED. POLICE REPORT AVAILABLE UPON REQUEST.

NHTSA ODI 11021425

TAKATA RECALL. AIR BAG HASN'T BEEN REPLACED. RECEIVED NOTICE A YEAR AGO JUNE 2016.

NHTSA ODI 11015850

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE CRASHED INTO A DEER. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE FRONT BUMPER AND GRILL DETACHED FROM THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE BODY DAMAGE WAS REPAIRED AT SUTTLE AUTO REPAIR SHOP. THE CONTACT CALLED THE GLOUCESTER TOYOTA DEALER WHO STATED THAT THERE WERE NO PARTS AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 165,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11005148

TL* THE CONTACT OWNS A 2011 TOYOTA COROLLA. THE CONTACT STATED THAT AFTER ATTEMPTING TO APPLY THE BRAKE PEDAL TO SHIFT THE GEAR, THE VEHICLE ACCELERATED TO APPROXIMATELY 18 MPH IN REVERSE WITHOUT WARNING. THE VEHICLE CRASHED INTO A BUILDING. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED AND A POLICE REPORT WAS FILED. THE CONTACT DID NOT RECEIVE ANY INJURIES. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BODY WAS DAMAGED AND NEEDED TO BE REPAIRED. THE CONTACT STATED THE DEALER DID NOT PROVIDE AN EXPLANATION AS TO WHY THE VEHICLE ACCELERATED WITHOUT WARNING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

NHTSA ODI 10930355

MY HUSBAND WAS HIT HEAD ON BY A CAR SPINNING OUT OF CONTROL ON THE HIGHWAY. HE WAS TRAVELING 50 TO 60 MPH WHEN THE CARS IN FRONT OF HIM SWERVED TO GET OUT OF THE WAY OF THE ONCOMING VEHICLE LEAVING HIM NO TIME TO REACT. HE HAD JUST STARTED BREAKING UPON IMPACT WHICH WAS FORCEFUL ENOUGH TO PUSH HIS CAR OFF THE HIGHWAY INTO THE GUARD RAIL. YOU CAN SEE FROM THE PICTURES THE ENTIRE FRONT END OF THE CAR WAS DAMAGED, THE BUMPER COMPLETELY TORN OFF THE CAR, AND THE ENGINE FORCED BACK FROM THE FRAME OF THE CAR. NONE OF THE AIRBAGS DEPLOYED. EVEN THOUGH HE WAS WEARING HIS SEAT BELT, MY HUSBAND HIT HIS HEAD ON THE TOP OF THE CAR NEAR THE WINDSHIELD AND SUSTAINED SIGNIFICANT WHIPLASH FROM THE IMPACT. WE CANNOT BELIEVE THAT THE AIRBAGS WERE DEPLOYED FROM AN IMPACT LIKE THIS. WE CHECKED AND THERE ARE NO RECALLS REGARDING AIRBAGS FOR THIS CAR. SOMETHING IS NOT RIGHT. THEY SHOULD HAVE GONE OFF AND PROTECTED MY HUSBAND DURING THIS COLLISION.

NHTSA ODI 10851480

TAKATA RECALL: AIRBAGS DEPLOYED IN RECENT CAR ACCIDENT WHERE I WAS SIDE SWIPED OFF THE HIGHWAY. PINKY FINGER ON RIGHT HAND WAS NEARLY CHOPPED OFF BY SHARP OBJECT COMING FROM AIRBAG. NEEDED 10 STITCHES TO SEW PINKY FINGER BACK TO RING FINGER IN THE ER.

NHTSA ODI 10837773

I BROKE MY NECK DUE TO A FAULTY AIR BAG SYSTEM.. I HAD TO HAVE CERVICAL NECK FUSION, I AM LUCKY TO BE ALIVE.. I HAVE ALL PROPER DOCUMENTS STATING THE ACCIDENT. NO CRIMINAL ACTION NEEDS TO BE EXCERSIZED, I JUST WANT TO HOLD WHO IS RESPONSIBLE FOR THE DEFECTIVE ITEMS WHICH HAVE CAUSED ME A DRAMATIC LIFE CHANGE.. EMOTIONALLY AND PHYSICALLY.. I WILL NEVER BE THE SAME, I HAVE TITANIUM RODS DRILLED INTO THE BOTTOM OF MY SKULL HOLDING IT TO MY SPINE..

NHTSA ODI 10778080

DEPLOYED AIRBAGS EXCEPT PASSENGERS ONE. *TR

NHTSA ODI 10692877

IT WAS A FOUR CAR PILE UP. A CAR THAT WAS TWO CARS IN FRONT OF ME SUDDENLY STOPPED AND CAUSE TRAFFIC TO COME TO A COMPLETE STOP, NOBODY WAS HIT AT FIRST. A BLACK TRUCK DID NOT REALIZE TRAFFIC HAD STOPPED AND HAD A LOT OF SPEED ON HIM AND CRASHED INTO A VAN THAT WAS BEHIND ME WHICH CRASHED INTO MY TOYOTA COROLLA WHICH CAUSED ME TO RUN INTO THE SUBURBAN IN FRONT OF ME. MY CAR AND THE VAN WHO HIT ME WERE TOTALLED OUT, BUT DURING THE WRECK MY AIR BAG NEVER DEPLOYED AND THE GUY WHO WORKED AT THE TOWING PLACE SAID HE DOES NOT SEE WHY MY AIR BAG DID NOT DEPLOY. HE SAID IT SHOULD HAVE DEPLOYED. *TR

NHTSA ODI 10668507

I WAS APPROACHING A FOUR WAY STOP AT THE APPROPRIATE SPEED LIMIT OF 35MPH BEFORE THE IMPACT. AS I WAS GETTING CLOSER, I WENT AHEAD AND DECELERATED. I'VE HAD PROBLEMS WITH THE BRAKES IN THE PAST. AS I GOT CLOSER TO THE STOP SIGN, IN A BLINK OF AN EYE, I WAS BEING DRAGGED BY A LARGE CHEVY HEAVY DUTY TRUCK ACROSS THE INTERSECTION. THE AIRBAGS DID NOT DEPLOY EITHER. THE IMPACT COMPLETELY DISMANTLED MY FRONT END. AFTER THE PARAMEDICS AND FIRE FIGHTERS ARRIVE, I WAS RUSHED TO THE ER FOR REPORTED BACK AND NECK INJURIES. I WAS LOOKED OVER AND WAS DISCHARGED BARELY BEING ABLE TO WALK. THE CAR WAS TOWED TO A REPAIR SHOP QUITE A DISTANCE AWAY FROM MY HOME. MY INSURANCE SAID THE SHOP COULD BE TRUSTED. I ASKED OVER 20 PEOPLE AND EACH PERSON SAID THAT THE DAMAGE FROM THIS CAR HAS TO RESULT IN BEING TOTALED. THE MECHANIC SAID OTHERWISE. HE BEGAN WORKING ON THE CAR WITHOUT MY CONSENT AND DEMANDED; THREATENED MY INSURANCE COMPANY TO PAY HIM $4,000 FOR A FEW DAYS OF WORK AND $7,000 LATER ON. THIS WAS AFTER I HAD ALREADY SPOKEN WITH MY INSURANCE TO FILE THIS CAR AS BEING TOTALED. THE MECHANIC THREATENED FOR MONEY SAYING HE HAD ALREADY STARTED ON THE CAR WHEN HE NEVER EVEN TOUCHED IT AFTER 3 WEEKS. I USED TO TRUST TOYOTA VEHICLES, BUT AFTER THIS ACCIDENT I'M NEVER BUYING ANOTHER TOYOTA AGAIN. THE EMERGENCY RESPONSE TEAM SAID IT WAS A MIRACLE THAT I WAS ALIVE. MY COMPLAINT IS THE AIRBAGS AND BRAKES FAILED TO DO THEIR JOB. *TR

NHTSA ODI 10659636

I WAS HIT BY A HONDA VAN RUNNING A REDLIGHT HIT ME RIGHT ON THE FRONT PASSANGER SIDE CAR SPEND 360 NONE OF THE AIRBAG WAS DEPLOY THE DAMAGE TO THE CAR WAS NOT FIXABLE IT A TOTAL LOSS TO THE CAR BUT NONE THE THE AIRBAGE WAS DEPLOY THE VAN THAT HIT ME WAS GOING BETWEEN 30 TO 40 MILES. *TR.....UPDATED 12/17/15 *BF *JS

NHTSA ODI 10637385

I REAR ENDED A TRUCK FULL BUMPER TO FULL BUMPER COLLISION GOING ABOUT 25-30MPH. MY ENTIRE FRONT END WAS CRUSHED, RADIATOR AND TRANSMISSION BUSTED, AND FRONT BUMPER PULLED OFF, AND INSIDE CAR UNDER STEERING WHEEL HAD BEEN SLIGHTLY PUSHED OUT TOWARDS DRIVER SEAT. MY CAR WAS TOTALED. I BUSTED THE WINDSHIELD WITH MY HEAD WHEN I HIT IT GIVING ME A CONCUSSION AND HAD CONTUSIONS TO MY CHEST FROM HITTING STEERING WHEEL, AND CONTUSION AND SPRAIN TO MY RIGHT HAND. NO ONE INCLUDING POLICE, FIREMEN, AMBULANCE, AND WRECKING YARD COULD BELIEVE MY AIR BAGS DID NOT DEPLOY. MY HUSBAND AND I CONTACTED TOYOTA ABOUT THIS AND THEY ASSURED ME IT SHOULD NOT HAVE DEPLOYED AND SENT ME AN EMAIL LINK TO READ DESCRIBING WHEN AIR BAGS SHOULD DEPLOY. WHEN I CALLED BACK AFTER READING THE EMAIL AND TOLD THE MAN WHAT THE EMAIL SAID AND THAT MY AIR BAG SHOULD HAVE DEPLOYED HE CALLED ME A LIAR, AND SAID THAT WAS NOT WHAT THE EMAIL SAID. MY HUSBAND THEN CALLED AND REQUESTED INFORMATION FROM EDR BE DOWNLOADED AND READ. TOYOTA NEVER RETURNED OUR PHONE CALL AND NEVER RETRIEVED INFORMATION FROM EDR, AND NOW INSURANCE HAS TAKEN POSSESSION OF THE VEHICLE AND IT IS GONE. A MONTH LATER WE STILL HAVE NEVER RECEIVED A RETURN PHONE CALL OR EXPLANATION FROM TOYOTA. *TR

NHTSA ODI 10587263

I CAME TO AN INTERSECTION AND STOPPED, THEN TOOK MY FOOT OFF THE BRAKE BEFORE NOTICING THAT THE LIGHT WAS STILL RED. THE OTHER VEHICLE WAS ROUGHLY 30 FEET AWAY WHEN I PUSHED ON THE BRAKES. I SHOULD HAVE EASILY BEEN ABLE TO STOP. BRAKES DID NOT ENGAGE AND I HAD BEEN PUSHING THEM SO HARD AND FOR SO LONG THAT I FRACTURED MY ANKLE. THERE WERE NOT EVEN SKID MARKS AT THE ACCIDENT SCENE. MY CAR HAD FRONT END FRAME DAMAGE FROM THE ACCIDENT (TOTALED), AND THE AIRBAGS NEVER DEPLOYED. ADDITIONALLY, IN THE PAST I HAD NOTICED THE RPMS RISING FOR NO REASON WHILE CAR WAS IDLING, AND THE ACCELERATION ISSUE, WHERE THE VEHICLE SEEMED TO ?HANG? BETWEEN SPEEDS OF ABOUT 35 AND 40 AND 60 AND 65MPH. THE RPMS I ONLY NOTICED ONCE-SO I DID NOT REPORT IT, AND THE ?HANGING? WAS MY OWN IGNORANCE (I HAVEN?T HAD A 4 CYLINDER IN A LONG TIME AND THIS WAS MY FIRST?AND PROBABLY LAST?TOYOTA). I ALSO HAD PRIOR BRAKING CONCERNS-- ABS ONLY MADE A NOISE (DID NOT VIBRATE AGAINST PEDAL--AGAIN, MY IGNORANCE OF HOW THIS VEHICLE WAS SUPPOSED TO RESPOND) AND IT WAS A VERY ICY WINTER, SO I ASSUMED THAT I HAD BEEN TRYING TO STOP ON ICE. THE BRAKES BEHAVED FINE IF I PHYSICALLY PUMPED THEM, BUT SUDDEN STOPS COULD NOT BE MADE. *TR

NHTSA ODI 10577958

I PULLED OUT AT A GREEN LIGHT AND A PICKUP TRUCK RAN A RED LIGHT HIT MY CAR IN DRIVER DOOR AT 50MPH AND NONE OF MY AIRBAGS DEPLOYED ME AND MY WIFE BOTH HAD INJURIES. *TR

NHTSA ODI 10520257

ON MAY 04, 2013, MY MOM WAS INVOLVED IN A BAD TRAFFIC ACCIDENT WITH HER 2011 TOYOTA COROLLA WHERE THE DRIVER'S SIDE AIRBAG DID NOT DEPLOY. THE INSURANCE ADJUSTOR WROTE IT UP AS A TOTAL LOSS AND ADVISED ME TO CONTACT TOYOTA TO INQUIRE ABOUT THE AIRBAGS NOT DEPLOYING. MY MOM IS CURRENTLY RECOVERING FROM TWO MAJOR SURGERIES FROM THIS ACCIDENT. THE FIRST SURGERY THEY HAD TO REMOVE HER LEFT KIDNEY DUE TO INTERNAL BLEEDING. THE SECOND SURGERY WAS 41/2 HOURS LONG REPAIRING HER BADLY BROKEN RIGHT ARM. .ALL PARTIES INVOLVED, AT THE SCENE OF THE ACCIDENT, TO THE MEDICAL STAFF AT THE HOSPITAL AND THE TOWING COMPANY ALL ADVISED ME TO CONTACT TOYOTA AND INQUIRE ABOUT THE AIRBAGS NOT DEPLOYING. THE DRIVER PARKED HER CAR IN A BANK PARKING LOT TO WRITE OUT A CHECK AND WANTED TO CASH IT USING THE BANK DRIVE THRU. SHE BACKED OUT OF THE PARKING SPOT, MISJUDGING THE PARKING MEDIUM / ISLAND ON HER RIGHT HAND SIDE AND STARTED TO MOVE FORWARD MAKING A RIGHT HAND TURN. AT THE TIME, HER CAR GOT STUCK ON TOP OF THE MEDIUM. AFTER SEVERAL ATTEMPTS TO FREE HER CAR BY PRESSING THE GAS PEDAL DOWN, THE DRIVER LOST CONTROL OF HER VEHICLE AFTER FINALLY BREAKING FREE FROM THE MEDIUM. THE DRIVER DROVE UP AND OVER A PARKING LOT CURB AND ONTO THE GRASS, SCRAPING A BANK SIGN, THROUGH A BLACK IRON FENCE, OFF AN (5FT. TO 6FT.) EMBANKMENT WALL AND INTO A LARGE WOOD UTILITY POLE. THIS CRASH CAUSED HER LAUNCH FROM THE DRIVER'S SEAT AND HEAD FIRST INTO THE PASSENGER SIDE WINDOW, SHE INJURED THE TOP OF HER HEAD WHERE SHE NEEDED SEVERAL STITCHES. *TR

NHTSA ODI 10511343