What 163 owners told NHTSA about the 2011 Toyota 4RUNNER

TAKATA RECALL TOYOTA HAS BEEN UNRESPONSIVE TO FIX THE ISSUE.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER WAS CONTACTED (AUTONATION TOYOTA CERRITOS, 18700 STUDEBAKER RD, CERRITOS, CA 90703, 562-802-4000) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECENTLY RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HER THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL WAS NOT AVAILABLE. *TT THE CONSUMER STATED THEY ONLY REPAIRED THE AIRBAGS. *TR

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TAKATA RECALL NO ACTION FROM THE MANUFACTURER. CONTINUED DELAYS IN CORRECTING THE PROBLEM IS PUTTING MY FAMILIES LIFE IN JEOPARDY.

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TAKATA RECALL.RECEIVED A LETTER FROM TAKATA STATING MY CAR WAS RECALLED DUE TO DEFECTIVE AIRBAGS.NEVER RECEIVED A RECALL NOTICE.I AM PREGNANT AND NEED TO KNOW IF MY CAR IS SAFE TO DRIVE

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2011 TOYOTA 4RUNNER

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TAKATA RECALL: WE WERE NOTIFIED OF THE RECALL FOR THE AIR BAG ON OUR 2011 4RUNNER OVER A YEAR AGO. WE HAVE INQUIRED AND OPENED AN ISSUE FOR IT WITH THE DEALERSHIP, BUT ARE BEING TOLD THAT THE PART IS STILL NOT AVAILABLE. WE ARE VERY FRUSTRATED, AS THIS IS THE PRIMARY VEHICLE WE USE WHEN COMMUTING AND GOING ON TRIPS, BUT CANNOT DO SO. WE WERE OFFERED A RENTAL, BUT I AM CONCERNED WITH LEAVING OUR VEHICLE ON THE DEALERSHIP LOT. WE RECEIVED A LETTER IN THE MAIL YESTERDAY, STATING THAT THE COMPANY WHO MAKES THE AIR BAGS, TAKATA, HAS FILED FOR BANKRUPTCY IN THE US. WE ARE STUCK N A ROCK AND A HARD PLACE NOW AND DO NOT KNOW WHAT TO DO. WE HAVE HAD TO DRIVE THE VEHICLE TO THE DEALER ON SEVERAL OCCASIONS, JUST TO GET LOANER VEHICLES FOR A FEW DAY TRIPS WE HAVE DONE. THIS HAS BECOME A HUGE INCONVENIENCE AND WE WANT THE ISSUE RESOLVED.

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TAKATA RECALL; CONTACTED THE DEALER, WHO STATES THAT PARTS ARE NOT AVAILABLE. WE ARE ON A LIST. VEHICLE FRONT PASSENGER SEAT IS UNUSABLE SINCE RECALL

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TAKATA RECALL I HAVE OWNED MY VEHICLE SINCE I BOUGHT IT IN 2011 AND BEEN TAKING IT TO ALLEN TOYOTA IN GULFPORT, MS FOR ROUTINE MAINTENANCE. LAST WEEK, AT THE 120,000 MILE OIL CHANGE THE DEALERSHIP INFORMED ME THAT THERE WAS A RECALL ON THE AIRBAGS. I CALLED TOYOTA HQ AND THEY INFORMED ME THAT THE RECALL WAS ISSUED IN MAY 2016. I ASKED WHY I HAD NOT BEEN INFORMED PREVIOUSLY, SINCE . (I HAVE NOT CHANGED ADDRESSES). JADE, THE TOYOTA REP SAID THAT THE DEALERSHIP PROBABLY DID NOT INFORM ME BECAUSE THEY MAY NOT HAVE HAD A REPLACEMENT PART. SHE ALSO SO THAT IT WAS THE NHTSA'S RESPONSIBILITY TO INFORM ME OF THE RECALL. I FIND THE FORMER REASON A POOR EXCUSE SINCE IT RESULTED IN ME AND MY FAMILY DRIVING IN AN UNSAFE VEHICLE FOR OVER A YEAR. IF THE LATTER REASON IS TRUE, I WOULD LIKE TO KNOW WHY NHTSA DID NOT SEND ME A RECALL NOTICE. THANK YOU FOR ANY INVESTIGATION, EXPLANATION AND FORMAL COMPLAINT NOTICE TO TOYOTA. TOYOTA CASE # 1710201403

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TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HEYWARD ALLEN TOYOTA (2910 ATLANTA HWY, ATHENS, GA 30606, (706) 369-5020) WAS NOTIFIED OF THE ISSUE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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TAKATA AIRBAGS. I JUST PURCHASED THIS VEHICLE AND THE RECALL HAS NOT BEEN INCOMPLETE.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUTONATION TOYOTA, EAST ARAPAHOE ROAD, CENTENNIAL, CO) WAS CONTACTED AND CONFIRMED THAT THE PARTS WOULD NOT BE AVAILABLE FOR THE RECALL REMEDY UNTIL 2019. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. VILLAGE TOYOTA (2431 S SUNCOAST BLVD, HOMOSASSA, FL) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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TAKATA RECALL - JUST GOT OFF THE PHONE WITH THE LOCAL DEALER AND THEY SAID THE PART TO FIX THE RECALL TAKE ABOUT 6 TO 8 WEEKS TO ARRIVE. THEY GAVE ME AN APPOINTMENT FOR NOVEMBER 20. I THINK THAT IS A REALLY LONG TIME.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT RECEIVED SEVERAL NOTIFICATIONS OF A MANUFACTURER RECALL CONCERNING THE AIR BAGS AND STATED THAT THE REMEDY AND PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE CONTACT CALLED THREE DIFFERENT DEALERS (CHUCK PATTERSON TOYOTA, (530) 895-1771), (YUBA CITY TOYOTA, 530-212-6116), AND (ROSEVILLE TOYOTA, (800) 473-3133). NONE OF THE DEALERS PROVIDED A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE MANUFACTURER STATED THAT THEY WOULD FOLLOW UP WITHIN 48 HOURS CONCERNING A LOANER VEHICLE, BUT NEVER DID. THE CONTACT HAD BEEN WAITING FOR A REPAIR FOR MORE THAN A YEAR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. THE VIN WAS NOT AVAILABLE.

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TOYOTA TAKATA RECALL AND SPIRAL CABLE ASSEMBLY: 2011 TOYOTA 4RUNNER HORN STOPPED FUNCTIONING. THIS VEHICLE, ACCORDING TO NHTSA, IS AFFECTED BY THE TAKATA AIRBAG RECALL. ON SEPT 2, 2017, TOYOTA DEALER DIAGNOSED SPIRAL CABLE ASSEMBLY AS CAUSE OF HORN FAILURE. GIVEN THE FAULTY SPIRAL CABLE ASSEMBLY AS THE CAUSE OF THE HORN FAILURE AND THE APPARENT CAUSE OF THE AIRBAG MALFUNCTION, THIS FAULTY PART RAISES TWO SERIOUS SAFETY ISSUES: NO HORN, POTENTIALLY EXPLOSIVE AIRBAG. FOLLOWING THE DEALER SERVICE, WE FILED A CONCERN WITH TOYOTA ON SEPT 5, 2017. TOYOTA CUSTOMER SERVICE INSISTED ON SEPT. 12, 2017 THAT THE VEHICLE IS SAFE. WE DO NOT BELIEVE THE VEHICLE IS SAFE. THE PROBLEM STARTED WHILE THE CAR WAS IN MOTION.

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TAKATA RECALL FRONT PASSENGER AIRBAG INFLATOR.

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TAMARA RECALL: I HAVE LOOKED IT UP AND FOUND THAT MY VEHICLE HAS TAKATA AIR BAGS, YET THERE IS NO RECALL NOTIFICATION. FROM WHAT I HAVE RESEARCHED THE DEPLOYMENT OF THE BAGS COULD CAUSE SERIOUS INJURY OR POSSIBLY DEATH. IN MY OPINION A RECALL SHOULD BE IMPLEMENTED ASAP

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TAKATA RECALL THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED TEXAS TOYOTA OF GRAPEVINE (701 E STATE HWY 114, GRAPEVINE, TX 76051 (817) 329-5949) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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TL* THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. STEVE LANDERS TOYOTA OF NORTHWEST, ARKANSAS (LOCATED AT 411 SOUTH METRO PARKWAY 72758) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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TAKATA RECALL

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TAKATA RECALL CAUSING UNDO STRESS BECAUSE OF THE LENGTH OF TIME IT IS TAKING TO GET NOTIFICATION TO REPAIR THESE AIRBAGS. NEED TO GET THIS DONE RIGHT AWAY. I AM SCARED TO DRIVE THIS CAR!!!

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TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MARCH OF 2017. THE DEALER (RICK MC GILL'S AIRPORT TOYOTA, 3145 ALCOA HWY, ALCOA, TN, 37701) STATED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR. THE CONTACT WAS CURRENTLY IN A DIFFERENT STATE FROM THE ORIGINAL STATE WHERE THE VEHICLE WAS REGISTERED. THE MANUFACTURER WAS CONTACTED AND FILED CASE NUMBER: 1702240396. THE MANUFACTURER ALSO STATED THAT THERE WERE NO PARTS AVAILABLE FOR THAT ZONE AND, BECAUSE THE VEHICLE WAS OUT OF ITS ZONE (A), THE CONTACT WOULD HAVE TO WAIT TO RECEIVE THE REMEDY. A LOANER VEHICLE OF SMALLER QUALITY WAS PROVIDED AND THE CONTACT'S VEHICLE WAS STORED BY THE DEALER. NO ADDITIONAL ASSISTANCE WAS OFFERED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (LAKESIDE TOYOTA, LOCATED AT 3701 N CAUSEWAY BLVD METAIRIE, LA 70002) AND WAS INFORMED THAT THE RECALL PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF ISSUE AND ADVISED THE CONTACT THAT THE REMEDY WAS NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). A RECALL WAS ISSUED FOR THE TAKATA AIRBAGS IN MY 2011 TOYOTA 4RUNNER AND I WAS ADVISED IN THE NOTIFICATION THAT NO PASSENGERS SHOULD BE ALLOWED TO TRAVEL SITTING IN THE FRONT PASSENGER SEAT OF MY VEHICLE. I SHARED THIS INFORMATION WITH MY SON AND DAUGHTER-IN-LAW AND THEY WILL NOT ALLOW MY GRANDCHILDREN TO RIDE IN MY VEHICLE DUE TO THE REPORTS THAT UPON DEPLOYMENT THE AIRBAGS CAUSE METAL FRAGMENTS TO DISPERSE CAUSING INJURY TO INCLUDE FATALITIES FROM THE PROJECTILES EMITTED FROM THE DEPLOYMENT OF THE TAKATA AIRBAGS. THERE IS NO REMEDY FOR THIS ISSUE. I HAVE LOSS THE USE OF MY FRONT PASSENGER SEAT AND THE ABILITY TO TRANSPORT MY GRANDCHILDREN. THIS ISSUE MUST BE REMEDY IMMEDIATELY. PLEASE HELP! BEST REGARDS, [XXX] (FORMERLY [XXX]). *DL

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