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What 163 owners told NHTSA about the 2011 Toyota 4RUNNER Hybrid

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (163)Crash / fire / injury (6)Airbags (112)Body & structure (9)Brakes (8)Electrical system (6)Engine (6)Transmission & drivetrain (6)Steering (5)Seats (4)Speed control (3)Suspension (3)

1 of 163 complaints match · Brakes · crash/fire/injury only · clear filters

Sep 11, 2013BrakesCrash

CERTIFIED LETTER (7013 1090 0001 3828 4870)- LETTER FROM CONSTITUENT REGARDING ISSUES WITH HIS TOYOTA RUNNER. *SMD 2011 TOYOTA 4RUNNER. THE CONSUMER STATED HE PURCHASED THE VEHICLE IN NOVEMBER 2010. THREE MONTHS LATER HE HAD AN ACCIDENT, DUE TO THE BRAKES NOT RESPONDING. ONE MONTH AFTER THE ACCIDENT, HE WAS INVOLVED IN ANOTHER ACCIDENT, DUE TO THE BRAKES NOT RESPONDING AGAIN. THE CONSUMER TOOK THE VEHICLE BACK TO THE DEALER, TO HAVE THEM INSPECT THE BRAKES, BUT THEY DIDN'T FIND ANYTHING WRONG.

NHTSA ODI 10542700

Working with the data? Download all 163 complaints as CSV · fetched from NHTSA July 20, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2011 Toyota 4RUNNER Hybrid verdict →