Home · 2011 Subaru Outback Wilderness · Complaints

What 649 owners told NHTSA about the 2011 Subaru Outback Wilderness

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (649)Crash / fire / injury (31)Transmission & drivetrain (216)Lights (117)Engine (85)Brakes (76)Airbags (73)Electrical system (66)Steering (36)Speed control (25)Visibility & wipers (23)Suspension (20)

5 of 649 complaints match · Airbags · crash/fire/injury only · clear filters

May 19, 2020AirbagsSpeed controlCrash

TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE HIS WIFE WAS ATTEMPTING TO PARALLEL PARK THE VEHICLE SUDDENLY ACCELERATED COLLIDING WITH THE VEHICLE IN FRONT. THE CONTACT STATED THAT HIS WIFE SHIFTED TO DRIVE, THE ENGINE REVVED AND SHE LOST CONTROL THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTO BODY REPAIR FACILITY. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS THEN TAKEN TO RAFFERTY SUBARU (4700 WEST CHESTER PIKE, NEWTOWN SQUARE, PA 19073 PHONE: (610) 353-6900) WHO STATED THEY WERE UNABLE TO FIND A CAUSE FOR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED APOLOGETIC GESTURES REGARDING THE MATTER, HOWEVER, A CASE WAS NOT OPENED. THE CONTACT STATED THEY FOUND THAT THERE WAS A CLASS ACTION LAWSUIT IN HIS STATE OF RESIDENCY REGARDING THE SAME FAILURE HIS WIFE HAD EXPERIENCED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. *BF*JB

NHTSA ODI 11325109

Dec 9, 2017AirbagsCrash1 injury

OUR 2011 OUTBACK WAGON WAS HIT ON THE DRIVER'S SIDE BY A BUS. IT WAS TOTALED. THE SIDE AIRBAG DID NOT DEPLOY. THE DRIVER SUSTAINED A SERIOUS HEAD INJURY.

NHTSA ODI 11053675

Sep 21, 2015Transmission & drivetrainAirbagsCrash

TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. WHILE ATTEMPTING TO PARK, THE CONTACT FORGOT TO SHIFT THE LEVER INTO THE PARK POSITION BUT WAS ABLE TO TURN THE VEHICLE OFF. AS A RESULT, THE VEHICLE ROLLED AWAY AND CRASHED INTO A GATE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOTIFIED OF THE ISSUE AND STATED THAT THE VEHICLE WAS DESIGNED TO PERFORM IN THAT MANNER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,547.

NHTSA ODI 10766530

Dec 20, 2012AirbagsCrash1 injury

THE VEHICLE IN QUESTION WAS MOVING AT ABOUT 35 MPH WHEN ITS FRONT END COLLIDED WITH THE SIDE OF A CAR MOVING SLOWLY ACROSS ITS PATH. THE DRIVER'S SEATBELT WORKED PROPERLY. THE AIR BAG DID NOT DEPLOY. *TR

NHTSA ODI 10489333

Nov 13, 2012AirbagsBrakesCrash

I BELIEVE MY ANTI-LOCK BRAKES MALFUNCTIONED ON MY 2011 SUBARU OUTBACK AND IF THIS IS THE CASE THEN SOMEONE IN AUTO SAFETY DATA COLLECTION NEEDS TO KNOW ABOUT IT. I WAS DRIVING DOWN AN OFF RAMP DURING SNOWY CONDITIONS. I APPLIED MY BRAKES AT AROUND 35 MPH AND THEY ABRUPTLY LOCKED UP. THERE WAS NO SHUTTER/SHIMMER EFFECT THAT I MIGHT EXPECT WITH ANTI-LOCK BRAKES AS THEY GO ON AND OFF WHILE TRYING TO GRIP THE ROAD. I APPLIED THEM AGAIN WITH THE SAME JOLT FOLLOWED BY SLIDING. I TRIED THIS SEVERAL TIMES AS I APPROACHED THE INTERSECTION. THOUGH THE LONG OFF RAMP DID SLOW ME DOWN, AT ABOUT 15 MPH (I THINK) I PLOWED THE LEFT FRONT OF MY CAR INTO THE FORD RANGER IN FRONT OF ME. THIS IMPRESSIVELY CRUSHED THE LEFT FRONT SIDE OF MY CAR AND MY AIR BAGS DID NOT DEPLOY. THE POINT OF IMPACT WAS THE LEFT SIDE OF THE FRONT BUMPER, BUT IT HIT AT THE UPPER 2-3 INCHES OF THE BUMPER. I'M NOT SURE IF THE AIRBAGS SHOULD HAVE DEPLOYED WITH THIS TYPE OF IMPACT, BUT IF THEY WERE SUPPOSED TO DEPLOY THEN SOMEONE NEEDS TO KNOW ABOUT IT TOO. *TR

NHTSA ODI 10484491

Working with the data? Download all 649 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2011 Subaru Outback Wilderness verdict →