Oct 2, 2012Transmission & drivetrainElectrical systemCrash
2011 SUBARU OUTBACK. CONSUMER STATES VEHICLE ROLLED DOWN THE STREET WITHOUT THE KEY IN IGNITION AND ENGINE OFF *TGW THE CONSUMER STATED THE VEHICLE FINALLY CAME TO REST IN HIS NEIGHBOR'S YARD. THE CONSUMER THEN NOTICED THE GEAR SHIFT WAS IN DRIVE. THE CONSUMER STATED ACCORDING TO THE MANUAL, THE KEY WAS NOT SUPPOSED TO COME OUT OF THE IGNITION, UNLESS THE GEAR SHIFT WAS IN PARK AND THE ENGINE WAS OFF. THE CONSUMER STATED ON AUGUST 6, 2011, WHEN HE RETURNED TO HIS VEHICLE, HE ATTEMPTED TO START THE VEHICLE, BUT THE ENGINE WOULD NOT TURN OVER. THE CONSUMER CONTACTED SUBARU. THE SUBARU EMPLOYEE STATED THERE MAY HAVE BEEN A PROBLEM THE KEY OR THE SECURITY SYSTEM. THE VEHICLE WAS TOWED AND A COUPLE OF DAYS LATER, THE CONSUMER WAS INFORMED THE BATTERY HAD BEEN REPLACED AND THE VEHICLE WAS READY TO BE PICKED UP. ABOUT TWO MONTHS LATER, THE CONSUMER EXPERIENCED A SIMILAR PROBLEM, BUT AFTER THREE ATTEMPTS, THE VEHICLE STARTED. THE CONSUMER ALSO STATED THE HEADLIGHTS WOULD NOT GO OUT, UNLESS THE KEY WAS REMOVED FROM THE IGNITION.
NHTSA ODI 10479021
Apr 24, 2012BrakesTransmission & drivetrainCrash
I PULLED INTO MY DRIVEWAY (RELATIVELY LEVEL) AND PARKED MY CAR. AS I EXITED THE VEHICLE I NOTICE THAT MY CAR WAS ROLLING FORWARD (I HAVE A MANUAL TRANSMISSION) AND ATTEMPTED TO SET THE ELECTRIC PARKING BRAKE BY PUSHING REPEATEDLY ON THE BUTTON TO THE LEFT OF THE STEERING WHEEL. THE PARKING BRAKE DID NOT SET AND MY CAR GAINED SPEED AND CONTINUED DOWNHILL INTO THE WOODS BEHIND MY HOME. I AM NOT SURE IF I WAS DRAGGED OR PARTIALLY IN THE CAR, BUT WAS ABLE TO CLEAR THE VEHICLE BEFORE IT HIT A FENCE, A TREE AND EVENTUALLY COME TO A STOP. THIS HAS HAPPENED IN MY GARAGE ONCE AND AT A GAS STATION, BUT I WAS ABLE TO GAIN CONTROL OF THE VEHICLE BY HITTING THE PARKING BRAKE BUTTON. I DO NOT KNOW IF I AM NOT SETTING THE BRAKE BEFORE EXITING OR AM NOT DEPRESSING IT FULLY BEFORE EXITING OR WHY IT DID NOT STOP WHEN I HIT IT REPEATEDLY. I TYPICALLY SET THE CAR IN GEAR, BUT OBVIOUSLY DID NOT DO THIS ON THESE OCCASIONS. *TR
NHTSA ODI 10456350
Mar 20, 2012BrakesCrash
ALOT OF BRAKE PEDAL TRAVEL LOW BRAKE TOOK ALOT OF DISTANCE TO SLOW DOWN WASN'T ABLE TO STOP THE CAR AT 35 MPH HIT OTHER CAR. HAD CAR LOOK AT MANY TIMES STILL THOMAS SUBARU DIDN'T THINK ANYTHING WAS WRONG WITH CAR FROM DAY ONE I TOLD THEM MY BRAKES WEREN'T RIGHT IT TAKES ALOT OF DISTANCE ( PEDAL ) WHICH INCREASE AMOUNT OF TIME NEEDED TO SLOW AND STOP THE CAR.. I FEEL THE BRAKE MASTER CYLINDER IS NOT WORKING RIGHT STILL THOMAS SUBARU WILL NOT FIX THE CAR UNTIL AN RECALL. I ALSO THINK RECALL NO. 11V562000 WHICH IS ONLY FOR 2012 CARS MIGHT ALSO NEEDS ADDED FOR 2011 CARS. I NOW HAVE 31,000 AND STILL HAVE BAD BRAKES. I NEED HELP SUBARU WILL NOT HELP. *KB
NHTSA ODI 10452329
Jan 18, 2012Visibility & wipersFire
MY WIFE LEFT THE HOUSE AND SMELLED SMOKE. SHE PULLED OVER AND SHORTLY THEREAFTER FLAMES STARTED SHOOTING OUT OF THE HOOD. SHE GOT OUR DAUGHTER OUT OF THE CAR AND CALLED 911. AS THE POLICE ARRIVED, ONE OF MY NEIGHBORS PUT THE FIRE OUT WITH AN EXTINGUISHER. THE FIRE DEPARTMENT ARRIVED AND LOOKED AT THE DAMAGE AND SAID THE WIPER MOTOR OVERHEATED AND CAUSED THE FIRE. MY WIFE WAS QUITE UPSET AT THE THOUGHT OUR LITTLE GIRL COULD OF BURNED IN THE CAR.
NHTSA ODI 10444466
Jan 4, 2012BrakesCrash
TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. THE CONTACT STATED THAT THE BRAKES FAILED AT A VERY LOW SPEED IN A PARKING SPACE. WHEN THE BRAKES FAILED, THE VEHICLE CONTINUED FORWARD ABOUT 20 FEET, PUSHING DOWN A METAL FENCE BEFORE STOPPING. THE CONTACT FELT THAT THE MASTER CYLINDER WAS THE CAUSE OF THE FAILURE. THE VEHICLE WAS INSPECTED BY AN AUTHORIZED DEALER AND THE DEALER STATED THAT THERE WAS NOTHING WRONG. THE CONTACT FELT THAT THE FAILURE WAS RELATED TO THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V562000( SERVICE BRAKES, HYDRAULIC: PEDALS AND LINKAGES). THE FAILURE AND CURRENT MILEAGES WERE 6,815. UPDATED 02/28/12 *BF UPDATED 05/03/12
NHTSA ODI 10442373
Dec 13, 2011Speed controlCrash
TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH IN A PARKING LOT, THE BRAKE PEDAL WAS ENGAGED AND THE VEHICLE CONTINUED TO ACCELERATE OVER A PARKING BARRIER. THE VEHICLE THEN CRASHED INTO A FENCE AND TRAVELED INTO SEVERAL BUSHES COMING TO A COMPLETE STOP. THERE WAS NO PERSONAL INJURY. THE VEHICLE WAS TOWED TO A COLLISION CENTER FOR REPAIRS. THE VEHICLE SUSTAINED MODERATE DAMAGES. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.
NHTSA ODI 10439746