What 687 owners told NHTSA about the 2011 Ram 1500 Crew Cab

The contact owns a 2011 Dodge Ram 1500. The contact stated that while driving at approximately 45 MPH, an abnormal clunk was heard coming from under the vehicle before the rear end of the drive shaft disconnected. No warning lights illuminated. The contact stated that he lost control and the vehicle had jumped the curb into a ditch before coming to a stop on a culvert. The air bags did not deploy. The contact sustained minor injuries to his neck however, no medical attention was sought. A police report was not filed. The vehicle was towed and parked at the contact's home address, where it remains until further investigation. The local dealer was contacted. The vehicle was not diagnosed or repaired. In addition, the contact related to the failure to NHTSA Campaign Number: 14V796000 (Power Train) however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000.

NHTSA ODI 11668619

The timing chain and timing tensioner are loose when the economy is on. Have to drive it in tow mode for it to stop. Then the truck jumped forward an hit another vehicle. Now, I have to pay 1600 to get it fixed.. If dodge would've put good quality parts in we wouldn't be having this discussion.

NHTSA ODI 11487704

My car had suddenly and without any warning broken down in the middle of the street, putting me and 2 other passengers at extremely high risk considering we were in a busy highway, which left us stuck in the car until we managed to run for safety to the side of the road. My Vehicle is a Doge Ram 2011 5.7 Liter V8 with 80K mileage. VIN# [XXX] The crash was caused by the Driveshaft completely separating and dragging on the asphalt, while the rear axle seized and resulted in a loss of power, and the rear differential to leak all the fluid. At first, I sent the car via a tow truck to an independent service center, which has been providing all the needed maintenance to my car for the past 5 years. In the process of trying to fix the vehicle and inspecting the issues which apparently turned out to be really expensive to fix ( Rear Differential $1400 used ). We discovered that there's a recall conducted on the vehicle from the manufacturer, that I didn't have any prior knowledge to related to this malfunction. Then I immediately took the vehicle to the nearby dealership, who acknowledged the recall at first only, but before conducting the repair they changed their minds and stated that I should've brought the car and fixed the undersized pinion shaft splines only and avoided the whole crash! Obviously I would've done that if I knew. To conclude: The vehicle crashed due to a safety issue that shouldn't be blamed on the customer. and the dealership (Advanced Automotive Trading Co) is refusing to address the exact detailed issue which they addressed in the recall description. and wouldn't take responsibility. PS: I'm an American living in Jordan, and I couldn't find anyone to really report my problem to here, that's why I'm submitting a complaint to NHTSA. Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ODI 11469975

IN A NUTSHELL,, MY TRUCK HAD ABOUT,,,14K MIKES ON IT. PURCHASED NEW. IT TOOK OFF IN EXESS OF 100MPH. COULDN'T STOP IT!!!!!!! ALMOST KILLED MY SON AND I!! HAVE BEEN FIGHTING, EVER SINCE TO GET CHRYSLER TO REPLACE THE MOTOR,, AS IT SOUNDS EVERY BEARING IN THE MOTOR,, WHEN I FINALLY PUT TRANSMISSION IN NEAUTRAL TO STOP THE TRUCK. TO DATE, THE TRUCK HAS A REARMAIN LEAK, BECAUSE OF INSTEAD OF REPLACING THE MOTOR. CHRYSLER, TRIED TO TAKE THE CHEAPER WAY OUT AND ONLY REPLACE A PART AT A TIME. IN DOING SO THIS,COST THEM WAY MORE $. MOTOR NO LONGER HAS A BEARING NOISE. BUT IT DOES HAVE A REARMAIN LEAK. THAT THEY HAVE TRIED TO REPAIR 3XS SO FAR!! NOW,,,,, I'M STILL WAITING TO SEE IF THEY WILL REPLACE THE MOTOR, OR TRY AGAIN??? LAST I KNEW THE GOSLDEN RULE WAS 3 XS AND URE OUT!!!! MY PATIENCE, IS GONE. THE TRUCK, HAS SPENT MOST OF ITS LIFE IN A DEALERS GARAGE. AND MOST OF ITS 40K MILES ARE FROM THE DEALERS TECH. I HAVE ALL DOCUMENTATION TO PROVE EVERYTHING I SAY. ALL FROM THE DAY IT TOOK OFF ON ME. THE REAL PROBLEM IS..... WHY DID IT TAKE OFF? AND THE ANSWER TO THAT. I FIGURED OUT. WHO WANTS THAT INFO? CAUSE I HAVE FIGURED THAT OUT. IT TOOK 3 YRS. TO FIGURE OUT. IS ALL I WANT IS A NEW VEHICLE, AS I NEVER GOT TO ENJOY THAT. JUST COST ME ALOT OF TIME, AND $.

NHTSA ODI 10789457

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. WHILE DRIVING 60 MPH, THE REAR DRIVER SIDE TIRE LOCKED AND THE RIM CAUGHT FIRE. THE CONTACT IMMEDIATELY EXITED THE VEHICLE AND NOTICED THAT THE REAR DRIVER SIDE TIRE WAS ALSO ON FIRE. THE CONTACT EXTINGUISHED THE FIRE WITH WATER. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE REAR DIFFERENTIAL CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 108,000.

NHTSA ODI 10713661

POWER TRAIN. *TR

NHTSA ODI 10659503