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What 148 owners told NHTSA about the 2011 Nissan Murano Hybrid

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (148)Crash / fire / injury (7)Brakes (39)Transmission & drivetrain (37)Visibility & wipers (14)Airbags (13)Body & structure (13)Electrical system (11)Suspension (10)Engine (7)Fuel system (6)Speed control (4)

1 of 148 complaints match · Engine · crash/fire/injury only · clear filters

Mar 28, 2016Electrical systemAirbagsEngineCrash

WHILE EXITING A PARKING SPACE AT A LOW SPEED (LESS THAN 10 MPH) THE CAR UNEXPECTEDLY ACCELERATED TO FULL THROTTLE. BRAKING WOULD NOT HOLD IT AND MY CAR RAN INTO ANOTHER VEHICLE AFTER TRAVELING 5-15 YARDS, PUSHING IT UP ON A SIDEWALK BEFORE STOPPING. BOTH CARS TOTAL LOSS DUE TO BENT FRAME/RAILS. MY FRONT END DEMOLISHED AND RADIATOR PUSHED INTO ENGINE BUT NO AIRBAGS DEPLOYED. AFTER THE INCIDENT IT WAS DISCOVERED THAT MY ACCELERATOR PEDAL HAD SNAPPED OFF.

NHTSA ODI 10851970

Working with the data? Download all 148 complaints as CSV · fetched from NHTSA July 26, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2011 Nissan Murano Hybrid verdict →