Home · 2011 Nissan Murano Hybrid · Complaints

What 148 owners told NHTSA about the 2011 Nissan Murano Hybrid

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (148)Crash / fire / injury (7)Brakes (39)Transmission & drivetrain (37)Visibility & wipers (14)Airbags (13)Body & structure (13)Electrical system (11)Suspension (10)Engine (7)Fuel system (6)Speed control (4)

2 of 148 complaints match · Electrical system · crash/fire/injury only · clear filters

Nov 18, 2019Electrical systemAirbagsCrash

OUR VEHICLE HAS BEEN IN 2 ACCIDENTS - ONE WHERE WE WERE STRUCK IN THE REAR LEFT BUMPER AND THE OTHER WE WERE STRUCK IN THE FRONT LEFT BUMPER. SPEEDS WERE ABOUT 20 MPH. NEITHER RESULTED IN THE AIRBAGS BEING DEPLOYED. WE HAVE EXPERIENCED MANY ISSUES WITH THE ELECTRICAL SYSTEM INCLUDING FAILURE OF THE RADIO/CLIMATE CONTROL SCREEN, SPEAKER VOLUME CHANGING WITHOUT INITIATION AND UNABLE TO BE CONTROLLED, & REAR SPEAKERS NOT FUNCTIONING. THESE OCCURRED AT ALL TIMES OF VEHICLE OPERATION.

NHTSA ODI 11280782

Mar 28, 2016Electrical systemAirbagsEngineCrash

WHILE EXITING A PARKING SPACE AT A LOW SPEED (LESS THAN 10 MPH) THE CAR UNEXPECTEDLY ACCELERATED TO FULL THROTTLE. BRAKING WOULD NOT HOLD IT AND MY CAR RAN INTO ANOTHER VEHICLE AFTER TRAVELING 5-15 YARDS, PUSHING IT UP ON A SIDEWALK BEFORE STOPPING. BOTH CARS TOTAL LOSS DUE TO BENT FRAME/RAILS. MY FRONT END DEMOLISHED AND RADIATOR PUSHED INTO ENGINE BUT NO AIRBAGS DEPLOYED. AFTER THE INCIDENT IT WAS DISCOVERED THAT MY ACCELERATOR PEDAL HAD SNAPPED OFF.

NHTSA ODI 10851970

Working with the data? Download all 148 complaints as CSV · fetched from NHTSA July 26, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2011 Nissan Murano Hybrid verdict →