What 148 owners told NHTSA about the 2011 Nissan Murano Hybrid

I had a frontal crash in which I had a neck sprain and severe head injury due to the airbags not deploying

NHTSA ODI 11744092

OUR VEHICLE HAS BEEN IN 2 ACCIDENTS - ONE WHERE WE WERE STRUCK IN THE REAR LEFT BUMPER AND THE OTHER WE WERE STRUCK IN THE FRONT LEFT BUMPER. SPEEDS WERE ABOUT 20 MPH. NEITHER RESULTED IN THE AIRBAGS BEING DEPLOYED. WE HAVE EXPERIENCED MANY ISSUES WITH THE ELECTRICAL SYSTEM INCLUDING FAILURE OF THE RADIO/CLIMATE CONTROL SCREEN, SPEAKER VOLUME CHANGING WITHOUT INITIATION AND UNABLE TO BE CONTROLLED, & REAR SPEAKERS NOT FUNCTIONING. THESE OCCURRED AT ALL TIMES OF VEHICLE OPERATION.

NHTSA ODI 11280782

2011 NISSAN. CONSUMER STATES THAT THE AIRBAGS DID NOT DEPLOY DURING VEHICLE ACCIDENT . *LD *JS *TT *DT AIR BAG SYSTEM COMPONENTS ( THE CURTAIN/ HEAD AIR BAGS AND THE SEAT BELT PRETENSIONERS) WERE ALSO REPLACED. UPDATED 10/3/18*JB *DT CONSUMER STATED CAR WAS BROUGHT NEW ONLY HAD 7,000 MILES. AIR BAG DID NOT DEPLOY AND CONSUMER'S HUSBAND WENT INTO THE FRONT WINDOW CRUSHED HIS FORHEAD HIS BRAIN BLEEDING. HE ALSO BROKE HIS HIP AND SMASHED HIS KNEE. HE WAS UNCONCIOUS AND DIED 2 YEARS LATER. REPAIR WAS OVER $16,000.*JB

NHTSA ODI 11121368

ENTERING KANSAS CITY ON I-49 NORTH APPROXIMATELY 55 MPH, ON 2/20/18, IN INCLEMENT WEATHER, THE CAR IN THE MIDDLE LANE SPUN OUT OF CONTROL AND T-BONED MY PASSENGER DOOR BEFORE TURNING AND SLIDING DOWN MY RIGHT SIDE. AS THE PASSENGER IN THE MURANO I FELT THE FIRST HARD IMPACT AGAINST THE DOOR LIKE A BOMB WENT OFF YET SIDE DOOR AIRBAG DID NOT IMPLODE. I HAVE PICTURES THAT SHOW CREASE MADE AT FIRST IMPACT AND DOOR BOTTOM PANEL WAS BENT OUTWARD. I CALLED NISSAN AND REPORTED THIS BOTH TO DEALERSHIP AND MANUFACTURER. THEY ARE SAYING THIS IS A SIDE SWIPE AND THEREFORE DOES NOT REQUIRE IMPLOSION. ONLY WITNESS IS OTHER DRIVER WHO ADMITTED FAULT, MAY ALSO BE HONEST ABOUT HOW WE WERE FIRST HIT. I HAVE A VERY HEAVY SUV DOOR ON THIS CAR AND ALWAYS SAID IT WAS A TANK AND WOULD SAVE OUR LIVES. I BELIEVE IT WAS MORE THE DOOR DESIGN THAT SAVED US , AND MY HUSBAND'S EFFECTIVE MANEUVERING, THAN AN AIRBAG THAT SHOULD HAVE IMPLODED.

NHTSA ODI 11075402

WHILE EXITING A PARKING SPACE AT A LOW SPEED (LESS THAN 10 MPH) THE CAR UNEXPECTEDLY ACCELERATED TO FULL THROTTLE. BRAKING WOULD NOT HOLD IT AND MY CAR RAN INTO ANOTHER VEHICLE AFTER TRAVELING 5-15 YARDS, PUSHING IT UP ON A SIDEWALK BEFORE STOPPING. BOTH CARS TOTAL LOSS DUE TO BENT FRAME/RAILS. MY FRONT END DEMOLISHED AND RADIATOR PUSHED INTO ENGINE BUT NO AIRBAGS DEPLOYED. AFTER THE INCIDENT IT WAS DISCOVERED THAT MY ACCELERATOR PEDAL HAD SNAPPED OFF.

NHTSA ODI 10851970

ON FRIDAY APRIL 27, 2012 I WAS IN ALBUQUERQUE PROCEEDING EAST IN THE PASSING LANE OF CENTRAL AVENUE SE, GOING 20 MPH. A BLACK CAMERO, PROCEEDING NORTH ON JEFFERSON ST NE, RAN A STOP SIGN, SPED INTO THE INTERSECTION AND COLLIDED WITH THE FRONT OF MY 2011 NISSAN MURANO. WHEN THIS HAPPENED NOT ONE AIRBAG DEPLOYED I SUFFERED INJURIES AND AM GOING IN FOR BACK SURGERY TOMORROW. THE MURANO FRAME WAS BENT AND THE CAR TOTALED. *JS

NHTSA ODI 10458280