What 88 owners told NHTSA about the 2011 Mitsubishi Outlander Mhev

What component or system failed or malfunctioned, and is it available for inspection? The engine experienced catastrophic internal failure. A connecting rod broke and punctured the engine block, rendering the vehicle completely inoperable. This failure is consistent with overheating and internal engine damage. The vehicle is currently available for inspection upon request. How was your safety or the safety of others put at risk? The failure occurred suddenly while driving, without warning. The vehicle lost power immediately, which could have resulted in loss of control, inability to accelerate, and exposure to traffic hazards. This created a serious safety risk to myself and others on the road. Has the problem been reproduced or confirmed by a dealer or independent service center? An independent mobile mechanic inspected the vehicle and confirmed catastrophic engine failure. Based on the condition of the engine and damage observed, the failure is consistent with severe overheating and internal mechanical breakdown. Full written diagnosis may be pending. Dealer inspection: UNKNOWN”) Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has not yet been inspected by the manufacturer. Insurance has been notified and may conduct an inspection. The MD state trooper deemed the car inoperable and tagged it. Were there any warning lamps, messages, or symptoms prior to the failure? There were no warning lights, messages, or indications of an issue prior to the failure. The incident occurred suddenly and without warning the same day the vehicle was purchased. At the time of failure, the vehicle had an open and unremedied safety recall (SR-18-001 – Drive Belt Auto Tensioner, NHTSA Campaign #18V069). This defect can cause the drive belt to detach, disabling the water pump and leading to rapid engine overheating. The failure I experienced is consistent with this defect. . The incident occurred day of pur

NHTSA ODI 11732167

Consumes ( Burns ) good amount of oil

NHTSA ODI 11566013

The engine is shutting off while In traffic and from a full stop on red light. This happened so many times. I had to put on park and start the engine for it to work again.

NHTSA ODI 11519749

I purchased the 2011 Mitsubishi Outlander in 2015. In January 2018 the engine seized up while driving and was not repairable. Thankfully I was able to pull over and no one was hurt. The vehicle was only 7 years old with only 112,846 miles and I still had a loan on the vehicle for approxiamtly $10,000. The vehicle was at the time worth the cost left to pay it off. I consulted many Mitsubishi dealerships around the country and the only fix as a new engine for the vehicle which was an additional $10,000 and there were no engines anywhere in the country that could be found. The reason is that Mitsubishi decommissioned this Outlander model in 2013 due to the issue with the engine - essentially it was built like a snowmobile engine. The belt snapped and there was no repairing it - only replacing the entire engine. Mitsubishi knew this was an issue with this model - they decommissioned it only after 2 years on the market and they didn't issue a recall until 2018 - 5 years later! In the mean time I had found others around the coutnry with the same issue and we were all left with auto loans and no working vehicle. This is extremely poor business tactics and dishonest and very unsafe. I was lucky I was not driving on a freeway at the time when the engine seized up and the vehicle bucked like wild horse - it could have resulted in a major accident. It is dishonest to issue a recall 5 years after the company knew the vehicle had an issue and most likely all of the models had been sold or abandoned by this time so they don't have to pay for many repairs since there are not many that have lasted until 2018 to be repaired. A complaint has also been filed with the Minnesota State Attorney General. I was stuck with the $10,000 loan on a car that was now worth $0 and Mitsubishi at that time acted they had no idea what was wrong with it or why this happened. All lies.

NHTSA ODI 11424428

TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT STATED UPON COMING TO A STOP, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED OF AN UNKNOWN FUSE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 99,600.*DT CONSUMER STATED ELECTRICAL CIRCUIT SHORTS DRAINS THE BATTERY CONTINUOUSLY. ON SEVERAL OCCASIONS VEHICLE HAS SHUT OFF COMPLETELY WHILE IN TRAFFIC. *JB

NHTSA ODI 11323646

I WAS DRIVING ON I 75, ME, 2 PASSENGERS AND 7 ANIMALS DEEP. WHEN OUT OF NO WHERE MY ACCELERATION STOPPED AND THE RPMS REVED, THE CAR STARTED TO SLOW DOWN, I WASN'T ABLE TO ACCELERATE ANYMORE. I COSTED TO THE SIDE OF THE ROAD AND WE WERE STUCK.! MY CVT TRANSMISSION IS BAD.

NHTSA ODI 11310303

I KNOW THIS CAR HAS FOUR RECALLS ON IT. BUT I'M HAVING ISSUES WITH WHAT IT FEELS LIKE TO BE THE TRANSMISSION. I HAVE BEEN GOOGLING SLOW OR SLUGGISH ACCELERATION ISSUES AND OTHER PEOPLE HAVE BEEN HAVING THE SAME PROBLEM. THEN I CAME ACROSS A RECALL FOR THE OUTLANDER SPORT INVOLVING THE CVT IN NEWER MODELS. I DON'T KNOW IF THOSE CVT ISSUES ARE THE SAME ONES MY CAR IS HAVING. BUT IS BECOMING A PAIN IN THE BUTT TO TRY AND ACCELERATE FAST ENOUGH ON THE ROAD OR THE HIGHWAY TO GET OUT OF PEOPLES WAY OR TO MOVE JUST NOTICING PEOPLE GOING AROUND ME BECAUSE OF MY SLUGGISH ACCELERATION. I HAVE TO PRESS ON THE GAS PRETTY HARD TO EVEN GET UP TO ABOUT 20 OR 30 NOT TO MENTION WHAT SOUNDS LIKE MY MUFFLER IS HUMMING. I FEEL IT'S A DANGER TRYING TO ACCELERATE AND NOT GETTING UP TO THE SPEED TO MAKE A TURN OR GET ON THE HIGHWAY LIKE I SAID. I NOTICED THAT I HAVE TO PUT A SPECIFIC DATE AT THE BOTTOM OF THIS FORM BUT IT'S BEEN GOING ON FOR A WHILE NOW. I ACTUALLY WENT TO MITSUBISHI TO GET MY TRANSMISSION FLUID REPLACED AND THE GUY SAID THAT THIS ISSUE WILL GO AWAY BUT IT DIDN'T.

NHTSA ODI 11220449

I NOTICED JUST RECENTLY WHEN I WAS ON A LONG DISTANCE ROAD TRIP THAT MY TRANSMISSION OVERHEATING LIGHT WAS COMING ON? I HAD TO PULL OVER A COUPLE TIMES AND LET IT COOL DOWN BEFORE I COULD CONTINUE... IT IS VERY DANGEROUS AND NO ONE AT MITSUBISHI OR OTHER SHOPS KNOWS WHATS WRONG? PLEASE HELP

NHTSA ODI 11193105

BRAKES MAKE A DIFFERENT SOUND (LIKE A BLOW) WHEN IT BRAKES SUDDENLY. AIR CONDITIONING STOPPED WORKING TWO WEEKS AGO. WHEN THE A / C IS TURNED ON, THE SOUND OF THE COMPRESSOR IS HEARD BUT NO AIR IS VOTED. OPAQUE OR NOT ILLUMINATE WELL. LOW INTENSITY OF THE LIGHTS.

NHTSA ODI 11156405

2011 MITSUBISHI OUTLANDER. CONSUMER WRITES WITH REGARD TO BELT TENSION TIGHTENER RECALL REPAIR. *AS THE CONSUMER STATED THAT THE DEALER CHARGED FOR A PORTION OF THE REPAIR THAT SHOULD HAVE BEEN COVERED UNDER THE RECALL.*JS *JS

NHTSA ODI 10918395

ENGINE LIGHT CAME ON STEADY WITH THE ENGINE BUCKING, SURGING, LOSING R.P.M.'S WHILE DRIVING AND STALLING AFTER COMING TO A FULL STOP. *TWO (2) O2 SENSORS WERE REPLACED, COMPUTER RE-PROGRAMED, ONE (1) OF THE TWO (2) SENSORS REPLACED AGAIN, WITH A FINAL REPAIR TO A SUSPECTED AIR LEAK WHICH FINALLY,AFTER 3-4 WEEKS, CLEARED THE LIGHT FROM COMING BACK ON. NOW, ONE MONTH LATER THE BUCKING AND SURGING IS BECOMING MORE AND MORE FREQUENT. I'M $1,000.00 INTO THIS PROBLEM AND IT STILL ISN'T RESOLVED!! COMPLAINT #2: THE RIGHT REAR SEAT BELT DOES NOT LOCK AND PULLS BACK OUT WHEN CONNECTED, COMBINED WITH THE FACT THAT THE FRONT BELTS ARE NOT LONG ENOUGH FOR EVEN THE SLIGHTEST OF LARGER PERSONS.

NHTSA ODI 11082671

TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. WHILE DRIVING 25 MPH, THE CONTACT HEARD A LOUD NOISE COMING FROM THE VEHICLE. THE CONTACT CONTINUED DRIVING AND PULLED OVER TO THE SIDE OF THE ROAD. THE CONTACT INSPECTED UNDERNEATH THE VEHICLE AND NOTICED THAT THE MUFFLER WAS DETACHED. THE CONTACT CALLED BELL MITSUBISHI (1500 U.S. 1, RAHWAY, NJ 07065, (732) 388-8800) IN AN ATTEMPT TO TRADE-IN THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.

NHTSA ODI 11082432

TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V103000 (VISIBILITY), 18V103000 (ENGINE AND ENGINE COOLING), 18V103000 (STRUCTURE), AND 18V103000 (VISIBILITY). THE CONTACT WAS UNABLE TO HAVE THE VEHICLE REPAIRED BECAUSE THE NEAREST DEALER WAS TWO STATES AWAY. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 11082529

THERE HAVE BEEN MANY PROBLEMS THE LAST COUPLE YEARS WITH MY CAR, I NOTICED LAST YEAR WHEN I WAS ON A LONG DISTANCE ROAD TRIP THAT MY TRANSMISSION OVERHEATING LIGHT WAS COMING ON? I HAD TO PULL OVER A COUPLE TIMES AND LET IT COOL DOWN BEFORE I COULD CONTINUE... IT STOPPED DOING IT FOR AWHILE, AND THEN NOW MY CAR IS LOSING ACCELLERATION ON THE FREEWAY AND SEEMS TO BE STALLING , IT IS VERY DANGEROUS AND NO ONE AT MITSUBISHI OR OTHER SHOPS KNOWS WHATS WRONG? PLEASE HELP

NHTSA ODI 10994053

I WAS DRIVING ALONG ON A NORMAL CITY STREET AND ALL OF THE SUDDEN EVERY INDICATOR LIGHT BEGAN TO COME ON...FIRST THE BATTERY CHARGING SYSTEM, NEXT THE ENGINE OVERHEAT WARNING, THE ABS, THE BRAKE, THE POWER STEERING, THE AIR BAG, ETC. I BEGAN TO LOSE POWER, IDLE ROUGHLY, AND EVENTUALLY DIE COMPLETELY. IT WOULD NOT RESTART. THE NEXT DAY, I TRIED TO JUMP START WITH NO SUCCESS AT ALL. AFTER FURTHER EXAMINATION, NOTICED THAT THE DRIVE BELT HAD COME OFF THE PULLEYS COMPLETELY. *TR

NHTSA ODI 10920316

TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. WHILE DRIVING AT 35 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE HESITATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V562000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000.

NHTSA ODI 10683041

CONTINUED FAILURE TO PROVIDE PARTS FOR NATIONAL RECALL; DRIVE BELT. NOW MORE THAN THREE (3) MONTHS SINCE PLACED ON LIST FOR REPLACEMENT. *TR

NHTSA ODI 10683038

TL*THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V562000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VEHICLE WAS FINALLY REPAIRED. UPDATED 06/04/15.*JB

NHTSA ODI 10679660

TL*THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 14V562000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

NHTSA ODI 10678579

I HAVE BEEN WAITING FOR 1.5 MONTHS AND COUNTING FOR A LOCAL MITSUBISHI DEALER TO REPLACE MY DRIVE BELT PER INSTRUCTIONS IN THE "IMPORTANT SAFETY RECALL" NOTICE. I HAVE CALLED EVERY LOCAL DEALER WITH THE PROMISE OF RETURNING MY CALL WHEN THEY RECEIVE THE PARTS. I WOULD LIKE TO KNOW WHAT VEHICLE MANUFACTURERS AND THE NHTSA CONSIDER TO BE "PROMPT" CONSIDERING THESE ARE SAFETY RISKS THAT PUT MYSELF, MY FAMILY, AND OTHERS AT RISK ON A DAILY BASIS UNTIL THE PART IS REPAIRED. IS IT 45 DAYS? 180 DAYS? THIS IS RIDICULOUS THAT I HAVE TO SIT AND WAIT, DRIVING MY POTENTIALLY DANGEROUS CAR EVERY DAY, WHEN THERE IS A KNOWN ISSUE AND A KNOWN SOLUTION. WHEN ISSUING A RECALL, I WOULD EXPECT THAT THE MANUFACTURER AND NHTSA WOULD BE ADEQUATELY PREPARED TO ADDRESS THE SAFETY ISSUE TIMELY RATHER THAN ALLOWING THIS ISSUE TO CREATE EXTRA RISK. PLEASE ADVISE ON HOW TO PROCEED AND PROVIDE MORE REALISTIC EXPECTATIONS RATHER THAN BROAD TERMINOLOGY LIKE "PROMPT". *JS

NHTSA ODI 10669127

I WENT ON VACATION FOR SEVEN DAYS AND WHEN I RETURNED I STARTED THE VEHICLE TO MAKE SURE IT WOULD AND IT STARTED JUST FINE. THE NEXT MORNING AS I WAS GETTING READY TO LEAVE FOR WORK, THE VEHICLE STALLED. I CONTACTED ROADSIDE ASSISTANCE AND IT WAS NOT THE BATTERY. I THEN TOWED THE VEHICLE TO A MECHANIC TO HAVE IT LOOKED AT. THEY STATED THE ENGINE MAY BE DONE FOR BECAUSE THE COMPRESSION LEVELS WERE READING VERY LOW AND THE HIGHEST READING WAS A 41 OF THE FOUR CYLINDERS. THEY SUGGESTED ITS EITHER THE TIMING BELT OR THE ENGINE AND THAT THE TIMING BELT SHOULD NOT HAVE GONE BAD WITH ONLY 60, 489 MILES. I CONTACTED MITSUBISHI AND LEARNED I WAS OVER THE MANUFACTURER WARRANTY BY 489 MILES. I'M LOST FOR WORDS AND DO NOT WHETHER TO GO FORWARD AND GET IT FIXED OR IF THERE'S ANY OTHER OPTIONS FOR ME.I DO NOT UNDERSTAND HOW MY TIMING BELT COULD HAVE WENT OUT WHILE SITTING IN MY PARKING LOT WHEREAS MOST BREAK WHILE DRIVING. I'VE ALREADY HAD MY DRIVE BELT REPLACED DUE TO RECALL. *TR

NHTSA ODI 10662941

TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V562000 (ENGINE). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 10658531

TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V562000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 10654726

TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER SPORT. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V562000 (ENGINE). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

NHTSA ODI 10652322

TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V562000 (ENGINE). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 10652025