Dec 9, 2013SteeringTransmission & drivetrainVisibility & wipersEngine
TL* THE CONTACT OWNS A 2011 MINI COOPER COUNTRYMAN. THE CONTACT STATED THAT WHILE PARKING, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO MOVE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE MAIN COMPUTER WAS REPROGRAMMED TO REMEDY THE STEERING SYSTEM FAILURE. MONTHS LATER, THE STEERING SYSTEM FAILURE RECURRED ACCOMPANIED BY A BURNING ODOR. THE CONTACT TOOK THE VEHICLE TO THE DEALER, WHO REPROGRAMMED THE SYSTEM BUT WAS NOT ABLE TO REMEDY THE ISSUE. THE DEALER ALSO INSTALLED AN EPS COMPUTER PATCH. THE FAILURE MILEAGE WAS 15,800. . ..UPDATED 01-10-14 *BF THE CONSUMER STATED MINI USA WAS AWARE OF THE STEERING PROBLEM FAILURE OCCURRING IN 2011 MINI COOPER COUNTRYMAN'S. THEY HAVE FAILED TO PROVIDED HER INFORMATION ON EXACTLY WHAT THEY KNOW IS FAILING IN THE STEERING SYSTEM OR THE BULLETIN THAT HAVE ON THE STEERING ISSUE. THE DEALER WORKED ON THE VEHICLE, AND THEY BELIEVED THE PROBLEM WAS RESOLVED. THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES, FOR DIFFERENT THINGS. THE MIRRORS WERE NOT OPERATING PROPERLY, THE CLUTCH FAILED TWICE, TWO STEERING FAILURES, AND THE RE-PROGRAMMING OF THE COMPUTER, SEVERAL TIMES. UPDATED 01/15/14
NHTSA ODI 10555365
Nov 24, 2012Transmission & drivetrain
I HAD JUST ACCELERATED ONTO THE HIGHWAY WHEN I SMELLED MY CLUTCH BURNING. I LOST POWER TO THE WHEELS, AND HAD TO REV THE ENGINE IN ORDER MAINTAIN HIGHWAY SPEEDS, UNTIL I COULD EXIT. BY THE TIME THAT I GOT MY CAR TO A SAFE LOCATION, THERE WAS NO POWER GOING TO THE WHEELS AT ALL, SO MY CAR WOULD NOT MOVE. *TR
NHTSA ODI 10485883
May 9, 2012Transmission & drivetrain
TL* THE CONTACT OWNS A 2011 MINI COOPER COUNTRYMAN. THE CONTACT STATED THAT SHE PLACED A CUP IN THE CUP HOLDER AND SOMETHING PUNCTURED A HOLE IN THE CUP, CAUSING LIQUID TO LEAK. A FEW DAYS LATER, THE VEHICLE WOULD NOT SHIFT OUT OF PARK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THAT THEY NEEDED TO REPLACE THE SHIFT ASSEMBLY. THE MANUFACTURER WAS CONTACTED BUT PROVIDED NO ASSISTANCE. THE FAILURE AND THE CURRENT MILEAGE WAS 7,000.
NHTSA ODI 10457953
Oct 21, 2011Engine & coolingTransmission & drivetrain
MY CAR IS THE MINI COUNTRYMAN ALL 4 YEAR 2011. AS I WAS DRIVING ON TONNELE AVE HEADING TOWARDS RT 3 W, THE CAR WAS ON 3RD GEAR AND I SHIFTED TO 4TH. I FELT THAT THE CAR WOULD NOT ACCELERATE, AND LOSE POWER. I HAD TO MOVE TO THE SHOULDER, WHILE THE CAR WAS STILL "ROLLING". WHEN I GOT TO THE SHOULDER THE CAR JUST COMPLETELY DIED. THE YELLOW INDICATOR LIGHT WAS ON, I LOOKED UP FROM THE USER'S MANUAL, IT SAYS, " FULL ENGINE POWER IS NO LONGER AVAILABLE, YOU CAN CONTINUE YOUR JOURNEY, BUT MODERATE YOUR SPEED AND EXERCISE DUE CAUTION. HAVE ENGINE CHECKED ASAP." I THEN TRIED TO RESTART THE CAR, IT CRANKED BUT WOULDN'T START. I CALLED ROADSIDE ASSISTANCE AND TOW TRUCK CAME TO TOW THE CAR AFTER HOUR AND A HALF. THE NEXT DAY, SERVICE DEPARTMENT CALLED AND EXPLAINED TO ME THAT THERE IS A SENSOR MALFUNCTION CAUSED THE CAR TO LOSE POWER. I IMMEDIATELY SEARCHED ONLINE TO SEE IF THERE IS ANY RECALLS AND OR ANY SIMILAR COMPLAINTS, I FOUND A FEW OTHER COMPLAINTS WITH THE SAME INDICATOR LIGHT WENT OFF. ALL THESE OWNERS HAVE THEIR CARS FOR AS LITTLE AS A MONTH TO A COUPLE OF MONTHS. *TR
NHTSA ODI 10432315