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What 97 owners told NHTSA about the 2011 Mercedes-benz Gl-class

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (97)Crash / fire / injury (6)Airbags (56)Brakes (11)Suspension (11)Engine (7)Electrical system (6)Steering (3)Fuel system (2)Transmission & drivetrain (2)Backup camera & sensors (1)Fuel System, Diesel (1)

1 of 97 complaints match · Electrical system · crash/fire/injury only · clear filters

May 15, 2023Electrical systemFire

We smelled smoke from under the passenger seat. We had the car in for a recall and service recently and didn’t understand what was happening. Our three Children smelled the smoke too. Everyone exited the car and it burst into flames.

NHTSA ODI 11522087

Working with the data? Download all 97 complaints as CSV · fetched from NHTSA July 26, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2011 Mercedes-benz Gl-class verdict →