What 295 owners told NHTSA about the 2011 Mercedes-benz E-class

A gasoline smells fills the cabin and the outside surrounding area the vehicle continually to the point making anyone surrounding the vehicle and or sitting in the front and back seats physically sick. The gasoline smells omits continually from the backseat and or trunk area no matter the amount of fuel that is in the tank. It is a fire hazard and also health hazard as well.

NHTSA ODI 11675838

The contact owns a 2011 Mercedes-Benz E350. The contact stated that on multiple occasions when fuel was administered into the vehicle, he observed a strong fuel odor in the cabin. The vehicle was taken to the residence and parked. The contact stated that as he came out to inspect the vehicle he observed a leak under the vehicle near the fuel spout. The vehicle was inspected and the rear seat and the access panel were removed and a large amount of condensation was present near the fuel tank. The vehicle was taken to a dealer where it has yet to be diagnosed. The manufacturer was notified of the failure. The failure mileage was 159,143.

NHTSA ODI 11625265

With less than 40,000 miles on the odometer, I noticed a gas smell both inside the car and outside. I was able to access the fuel filter assembly on the top of the gas tank and found it had a substantial leak resulting in a puddle of fuel on the assembly. The car has never been in a wreck on had any damage that would cause this problem. I researched and found earlier years of the same model had this problem resulting in Mercedes Benz extending the warranty to 150,000 miles for this part. They have refused to warranty my car. This is a major safety issue and by releasing gas fumes into the atmosphere is an environmental problem as well.

NHTSA ODI 11566557

There is a strong odor of gasoline inside the passenger compartment and around the outside of the vehicle when the gas tank is filled. A previous maintenance code of 0456 was triggered. Several repairs have been done to try and solve this problem, but the issue still remains. There is currently no recall for this specific VIN model but Mercedes Benz have issued the recall for other models with the same issue.

NHTSA ODI 11549023

Purchased vehicle May 22, 2023 at Direct Auto Sales of Orlando, Florida. Approximately two and a half weeks later the subframe broke away from the support arm rendering the vehicle in an inoperable and unsafe condition. A local mechanic said this vehicle should not have been driven. He said we could have been in an accident and suffered severe injuries or even death. Mercedes Benz of South Orlando inspected the vehicle and reported the subframe, fuel tank, front and rear axles, exhaust system, support arms, motor mounts, etc need replacing. Cost is $30,000. How could anyone fail to see damage this extensive.and not report it.

NHTSA ODI 11532967

The contact owns a 2011 Mercedes-Benz E350. The contact stated that while driving at an undisclosed speed, a strong fuel odor was detected. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 42,900.

NHTSA ODI 11531663

On October 6, 2021 I took my vehicle to Mercedes Benz of Stevens Creek because ewhen I filled my gas tank there was a very strong smell of gasoline inside the car and in the garage. The service department found the passenger side fuel sender upper cover leaking. The same situation is occuring presently, April 5, 2023, very strong smell of gasoline inside the car and garage after I fill the car with gasoline. The Mercedes Benz of Stevens Creek invoice # is 934052, Tag # TEK93. This is a safety issue that could ceate a fire hazard if the vehicle were to be involved in an accident.

NHTSA ODI 11515765

I just recently discovered that after filling my car with gas, there is a strong odor of gas filled in the garage for over 24hours. When I googled the issue, I discovered that NHTSA did confirm issues with Mercedes E350 from 2003-2009. However, I have also discovered that several owners outside of that model year period are having the exact issue. I ask you please reconsider and open the recall so that Mercedes can pay to fix my car before a fatality occurs. Thank you [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ODI 11508712

Power steering is makes winding noise and very wobbly Wood grain interior is turning white Emissions problems

NHTSA ODI 11507901

I noticed about to 6 months or less that my car would shut off or stall after starting ignition and also hearing water sloshing behind the dashboard and the radio does not work and the rear camera goes on/off which is safety hazard, and the Engine symbol remain lighted up even after checking all components. Also, on a few occasion my floorboard in the passenger back seat would be soak and wet. I took the car to my mechanic, and he inform that the drain valve was not working properly. after doing some research on the internet I found that this particular incident was happening in several of Mercedes years 2009-2011 E50, that it was a recall on the water drain system. Also, on 01/17/23 my sunroof was working without any problems, I attempted to close it and it stop midday and i hear the motor working, but the sunroof did not move, I did more research and found a recall on the bonding glue for sunroof and the glass was detached without warning. Even though my vehicle is not on the recall list, my car is having the same exacts problems and issues and reported by NHTSA. I would appreciate as response or advice to solve these problems, right now my car is a safety hazard to myself and other drivers. thank you for cooperation in this matter in advance. My Case from Corporate Mercedes Customer Care#[XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ODI 11502501

Strong fuel smell after refueling and topping off the gas tank. The smell is inside as well as outside driver side rear door. This occurs each time after I put gas in the car and the smell remains.

NHTSA ODI 11494535

The contact owns a 2011 Mercedes-Benz E350. The contact took the vehicle in for an oil change and was informed of a recall for fuel system failure. The contact stated that there was an abnormally strong fuel odor whenever there was more than ¾ tank of fuel. There were no warning lights illuminated. The vehicle was not repaired. The contact was provided with Mercedes-Benz Technical Service Bulletin Number: 2013020002. The VIN was not included in NHTSA Campaign Number: 12V557000 (Fuel System, Gasoline). The manufacturer was not notified of the failure. The failure mileage was 65,000.

NHTSA ODI 11478143

While filling the gas tank, gas continued to pour from the pump, even though the tank was full. Usually the pump automatically stops dispensing gas when the tank is full. Gas splashed all over my car and myself. Also, my car often smells like gas after filling up the tank. It seems dangerous to have gas fumes inside of my car. I feel like a rolling bomb driving after a fill up. What’s going on?

NHTSA ODI 11464625

My vehicle developed a raw fuel smell inside and outside the vehicle. Also the check engine light came on. The problem was resolved by the dealer after some time under PZEV warranty. What I am concerned with is why was this not a recall as the vehicle fuel vapors could of caused a fire in our garage or while we were operating it. Please note there was raw gas on the outside of the fuel tank.

NHTSA ODI 11452300

The contact owns a 2011 Mercedes-Benz E350. The contact stated that while driving at 30 MPH, a strong fuel odor was detected inside the cabin of the vehicle. The contact rolled down the windows, but the fuel odor was still detectable. The contact pulled over and inspected the vehicle, but there was no visible fuel leakage. The failure recurred three times. The vehicle was taken to the dealer, and it was diagnosed that a cover for the passenger's side fuel sending unit was leaking gasoline. The passenger's side fuel sending unit needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure but informed the contact that the vehicle was out of warranty. The failure mileage was approximately 194,000.

NHTSA ODI 11441470

Strong smell of gas noted at the driver rear wheel well after a fillup. Under the rear seat, the top of the fuel tank is under a pool of gasoline. The cap that covers pump/filter/sending units is leaking. I cleaned up the gasoline, and almost immediately the indent on the top of the tank began filling up with gasoline again. Air is getting into the fuel system, making it difficult to start. No warning lights to indicate an issue.

NHTSA ODI 11425833

STRONG SMELL OF FUEL AFTER REFUELING THE VEHICLE, INSIDE AND OUTSIDE THE VEHICLE. APPEARS TO BE SIMILAR TO ISSUES RELATED TO THE 2003-2009 MODEL YEARS PREVIOUSLY INVESTIGATED BY NHTSA AND CLOSED IN DECEMBER 2014.

NHTSA ODI 11407421

STRONG GAS ODOR AFTER FILLING AND FOR FEW DAYS TOOK IT FOR REPAIR FIND THE SENDING UNIT COVER LEAKING IT HAD FILLED THE COVER AND PART OF THE TANK.THE ODOR WAS ON AND OF ABOUT SIX MONTHS AGO BUT ONLY IT WAS GETTING WORSE LATELY AND NEEDED REPAIR. I THINK MERCEDES COMPANY SHOULD TAKE THIS SAFETY ISSUE SERIOUSLY BEFORE MAJOR ....

NHTSA ODI 11388926

GAS ODOR FROM LEFT REAR WHEEL,

NHTSA ODI 11353094

PURCHASED A 2011 MERCEDES E350 IN 2019, IN MARCH 2020 I FOUND OUT THE FUEL FILTER FLANGE IS CRACKED. FURTHERMORE, LEAKING FUEL SLOWLY CAUSING ME TO BE AFRAID TO DRIVE MY CAR BECAUSE IT CAN CATCH ON FIRE. THEREFORE, A RECALL WAS ISSUED FOR THIS PROBLEM IN 2012, BUT NOW NO MERCEDES DEALERSHIP IS HONORING THIS SITUATION IN MY AREA. *TR

NHTSA ODI 11328036

OIL COOLER LEAKING.REPAIRED ON JANUARY 2018 ,VEHICLE HAD 66724 MILES,AT MERCEDES-BENZ OF WEST HOUSTON, EVEN AFTER REPAIR THE VEHICLE STILL HAS OIL COOLER LEAK. TIMING CHAIN RATTLE , INCORRECT SIGNAL FROM CAMSHAFT HALL SENSOR. AD-BLUE TANK WITH HEATING ELEMENT CODE 20B91B. SMELL DIESEL ON VEHICLE. THE VEHICLE HAS NOW JUST 88566 MILES .

NHTSA ODI 11310986

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ E350C. THE CONTACT BELIEVED FUEL WAS LEAKING FROM THE FUEL TANK. HE STATED THAT HE COULD SMELL A FUEL ODOR BOTH OUTSIDE AND INSIDE THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT DROVE TO MERCEDES-BENZ OF MARIN (540 FRANCISCO BLVD W, SAN RAFAEL, CA 94901, 415-233-6509) TO BE DIAGNOSED, BUT NO DEFECTS WERE FOUND. THE FUEL ODOR CONTINUED AFTER THE INSPECTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 61,000.

NHTSA ODI 11252006

MY MERCEDES BENZ 2011 E350 SMELLED LIKE RAW GAS INSIDE THE DRIVERS COMPARTMENT APPARENTLY IT WAS A LEAK FROM THE TOP OF THE GAS TANK, MY DAUGHTERS 2010 C300 ALSO JUST WENT IN FOR THE SAME PROBLEM LEAKING FROM THE GAS TANK AND EVEN SOAKED THE REAR SEAT CUSHION,EVEN THOUGH THEY REPAIRED IT I AM WORRIED THAT IT COULD HAPPEN AGAIN ESPECIALLY IF THE PARTS REPLACED WERE NOT UPDATED, IT SMELLED UP MY GARAGE AND I FEAR IF IT LEAKS AGAIN IT COULD START A FIRE IN MY GARAGE, PLEASE ADVISE. IT APPEARS IT HAPPENS ESPECIALLY WHEN YOU FILL UP THE GAS TANK

NHTSA ODI 11196820

FUEL TANK WAS FILLED UNTIL AUTOMATIC NOZZLE SHUT OFF WAS ACTIVATED. VEHICLE WAS DRIVEN HOME APPROX 3.5 MILES AND PARKED IN THE STREET. NEXT DAY THERE WAS A PUDDLE OF FUEL APPROX 2 FT X 2 FT ON THE PAVEMENT AND UNDER THE CAR, JUST FORWARD OF THE RIGHT REAR TIRE. I WATCHED FOR SEVERAL MINUTES, AND NOTICED IT WAS STILL LEAKING AT THE RATE OF ONE DROP APPROX EVERY 2 MINS. THINKING THAT PERHAPS A HOSE BETWEEN THE FILL PORT AND FUEL TANK WAS LEAKING, I DROVE IT FOR APPROX 15 MINS, HOPING TO UTILIZE ENOUGH FUEL TO LOWER THE LEVEL OF FUEL IN THE TANK AND/OR HOSE. I RETURNED HOME AND PARKED THE CAR AGAIN. THE CAR WAS STILL DRIPPING FUEL AT THE SAME RATE. I MOVED THE VEHICLE INTO MY DRIVEWAY TO TRY TO ASCERTAIN THE SOURCE OF THE LEAK. I JACKED IT UP, REMOVED THE RIGHT REAR WHEEL, BUT STILL COULDN'T SEE THE FUEL TANK CLEARLY. SO I ALSO REMOVED THE PLASTIC WINDAGE PANEL, WHICH COVERS THE UNDERCARRIAGE OF THE BODY FROM FRONT TO REAR WHEEL. IT WAS COMPLETELY FUEL SOAKED AT THE REAR. I ALSO NOTICED THAT THE EXHAUST PIPE, A POSSIBLE SOURCE OF IGNITION, IS ROUTED DIRECTLY IN BACK OF THE FUEL TANK. I RESEARCHED THIS PROBLEM ON THE MERCEDES FORUM WEBSITE, AND DISCOVERED THAT A DEFECTIVE FUEL FILTER FLANGE, WHICH EVENTUALLY CRACKS AND ALLOWS FUEL TO LEAK AND PUDDLE ON TOP OF THE TANK, IS A COMMON PROBLEM. HOWEVER, IT APPEARS THAT THE "BUILD DATE" OF MY PARTICULAR CAR (08/10) IS NOT COVERED BY MB CAMPAIGN 2013020002. YET, THE PROBLEM IS IDENTICAL TO THE VEHICLES WHICH ARE COVERED, AND RECEIVED AN EXTENDED WARRANTY.

NHTSA ODI 11165042

STRONG SMELL OF GASOLINE DETECTED. REPAIR TECHNICIAN IDENTIFIED A FUEL TANK LEAK AND STATED OTHER MERCEDES EFFECTED BY THE ISSUE. I CALL MBUSA WHO SAID THEY HAVE NO RECALLS OR WARRANTY EXTENSIONS ON THIS MAKE, MODEL AND YEAR.

NHTSA ODI 11105370