What 516 owners told NHTSA about the 2011 Mercedes-benz C-class Phev

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING MERCEDES-BENZ OF RICHMOND (8225 WEST BROAD ST., HENRICO, VA) AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE CONTACT STATED THAT HE RECEIVED SEVERAL LETTERS INDICATING THAT THE PARTS WERE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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'TAKATA RECALL THERE WAS A RECALL ON MY CAR FOR AIRBAGS SINCE FEBRUARY,2016 EVER SINCE I HAVE T HEARD FROM ANYONE ON BEHALF I CALLED DEALERS THEY SAID PARTS ARE NOT AVAILABLE. I BELIEVE THIS IT'S VERY INRESPOSIBLE IN YOUR BEHALF. IT CLEARLY SAID IN CASE OF A ACCIDENT SERIOUSLY INJURIES CAN OCCUR DUE TO THIS SO CAN YOU SOMEONE GIVE ME AN ANSWER ON THIS.

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TAKATA INFLATORS THE FIRST RECALL WAS FEBRUARY 2016 FOR THE DRIVER SIDE AIRBAG A REASONABLE AMOUNT OF TIME IS PAST THE PARTS WERE PROMISED IN SEPTEMBER 2018 AND NO DELIVERY. NOW A NEW RECALL OF JANUARY 2019 FOR THE PASSENGER SIDE AIRBAG INFLATOR HAS BEEN ISSUED I'M TOLD BY MERCEDES-BENZ USA THAT THE PARTS WILL BE AVAILABLE SEPTEMBER 2019 . THIS IS AN UNREASONABLE AMOUNT OF TIME GIVEN THE THREE YEARS OF THE PREVIOUS RECALL NOT BEING REMEDIED. ALSO I'M TOLD BY THE DEALERSHIP THAT THE MOTOR MOUNTS ARE COLLAPSED I CAN'T HELP BUT THINK THAT THIS IS A DEFECT ALSO SUBJECT TO RECALL.

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I RECEIVED NOTIFICATION OF A DEFECTIVE PASSENGER SIDE AIRBAG IN MAY 2016. I HAVE RECEIVED TWO SUBSEQUENT LETTERS DATED DECEMBER 2017 AND JUST TODAY FEBRUARY 14, 2019 STATING THE PROBLEM AND THAT THE COMPANY ( MERCEDES BENZ USA ) THROUGH THEIR PARENT COMPANY DAIMLER AG WAS TAKING ALL NECESSARY MEASURES TO REMEDY THIS SITUATION. WE WERE ALSO TOLD THAT THEY WERE WORKING CLOSELY WITH THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION AND AIRBAG SUPPLIERS TO PROVIDE A REMEDY AS SOON AS POSSIBLE, AND TO PRIORITIZE REPAIRS ACCORDING TO RISK FACTORS IDENTIFIED THROUGH TESTING. WE HAVE BEEN TOLD ONCE AGAIN THAT REPLACEMENT PARTS ARE NOT YET AVAILABLE, BUT WE WILL BE CONTACTED ONCE PARTS BECOME AVAILABLE. IT HAS BEEN 2 1/2 YEARS AND STILL NO REMEDY. WE ARE DRIVING AROUND WITH A BOMB WAITING TO GO OFF IN THE FRONT SEAT OF OUR VEHICLE. WHEN IS ENOUGH ENOUGH? ARE WE WAITING FOR SOMEONE TO BE INJURED OR KILLED. I PURCHASED MERCEDES BENZ VEHICLE BECAUSE I WAS LEAD TO BELIEVE THEY WERE ONE OF THE SEVEN SAFEST CARS ON THE ROAD. I DO NOT HAVE A WARM AND FUZZY FEELING ABOUT OWNING MY MERCEDES WHEN THE PARENT COMPANY CANNOT REMEDY A SITUATION THAT PUTS MY FAMILY AND I AT RISK. I WOULD HAVE EXPECTED MORE FROM MERCEDES BENZ. GOING FORWARD I DO NOT WANT MORE EMPTY PROMISES. FIX THIS PROBLEM ONCE AND FOR ALL SO YOU MIGHT RESTORE SOME CONFIDENCE IN YOUR NAME AGAIN.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300W. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO START. THE CONTACT ATTEMPTED TO JUMPSTART THE VEHICLE, BUT WAS UNSUCCESSFUL. IN ADDITION, THE AIR BAG INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 47,000.

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THE RECALL WAS ISSUED IN FEBRUARY 2016 AND IS STILL UNRESOLVED. THIS IS NOT CORRECTED IN A TIMELY MANNER

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TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) AND AN UNKNOWN RECALL FOR THE PASSENGER SIDE AIR BAGS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF MUSIC CITY AT (615) 724-6262 (LOCATED AT 734 ENVIOUS LN, NASHVILLE, TN 37217) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300W4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF EASTON (4300 MORSE CROSSING, COLUMBUS, OH 43219, (614) 291-2007) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING THE LOCAL DEALER (PLAZA MOTORS, 11030 OLIVE BLVD, CREVE COEUR, MO), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT*JB

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TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF BATON ROUGE (10949 AIRLINE HWY, BATON ROUGE, LA 70816, (225) 424-2241) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND TBD (AIR BAGS). THE CONTACT CALLED PLAZA MERCEDES-BENZ AT 314-266-5469 (LOCATED AT 11910 OLIVE BLVD, CREVE COEUR, MO 63141) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR BOTH CAMPAIGNS.

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TANAKS RECALL JUST GOT ANOTHER NOTICE HOW FAILURE OF REPLACEMENT CAN CAUSE INJURY OR DEATH. THE REPLACEMENT IS NOT YET AVAILABLE

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TAKATA RECALL. UNTIL NOW, THIS HAS NOT BEEN FIXED. IT HAS BEEN THREE YEARS SINCE THE FIRST RECALL CAME OUT. IN MY OPINION, THAT IS WAY TOO LONG TO GET THIS TAKEN CARE OF. NOTHING HAS HAPPENED YET TO MY VEHICLE, BUT I THINK IT HAS BEEN WAY TOO LONG THAT NOTHING HAS BEEN DONE TO REPLACE THESE. MFG. RECALL N0. 2018030009 AND 2018030011

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TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUTOHAUS ON EDENS AT (847) 272-7900 (LOCATED AT 1600 WEST FRONTAGE RD, NORTHBROOK, IL 60062) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C350E. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). DEMAROIS BUICK GMC MERCEDES-BENZ (3115 W BROADWAY ST, MISSOULA, MT 58908, 406-721-4000) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF LANCASTER (5100 MAIN ST, EAST PETERSBURG, PA 17520, (717) 569-2100) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT*JB

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TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEW COUNTRY MOTOR CARS, INC (1 WESTON ST, HARTFORD, CT 06120, (860) 278-2000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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THE TAKATA AIRBAG RECALL IS APPROXIMATELY 4 YEARS OLD NOW AND MERCEDES HAS REFUSED TO DO ANYTHING ABOUT IT. AND I LIVE IN A HIGH RISK AREA OF SOUTH FLORIDA. I GET A LETTER PER YEAR FORM MERCEDES STATING THEY ARE LOOKING INTO IT. I HAVE CALLED THE LOCAL DEALER MANY TIMES. EACH TIME I CONTACT MERCEDES THEY REPLY THEY ARE LOOKING INTO IT AND HAVE NO INFORMATION. FRIENDS WITH FORDS CHEVYS AND ALMOST ANY OTHER CAR BRANDS GOT LOANER CARS AND THEN THEIR VEHICLE REPAIRED. MERCEDES IS IGNORING THE ISSUE, SHOULD BE FINED VERY HEAVILY, AND MADE TO FIX THEIR CARS IMMEDIATELY. PLEASE LET ME KNOW HOW AND WHAT I CAN DO INCLUDING IF I CAN SUE

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TAKATA RECALL. SEVERAL YEARS AGO I WAS INFORMED THAT MY MB VEHICLE WAS INCLUDED IN THE CARS IMPACTED WITH FAULTY TAKATA AIRBAGS FOR BOTH DRIVER AND PASSENGER. I JUST CALLED MBUSA AND WAS TOLD THEY DO NOT HAVE ANY UPDATED INFORMATION AS TO WHEN SAFE AIRBAGS WILL BE INSTALLED IN MY CAR. THIS IS UNACCEPTABLE NOW THAT I HAVE TO DRIVE IN FEAR FOR THE LAST COUPLE OF YEARS...AND NO ONE KNOWS FOR HOW MUCH LONGER. I WANT A MB LOANER CAR, FREE OF CHARGE TO ME...TO DRIVE UNTIL THE TIME THAT MY AIRBAG RECALL IS CORRECTED. AND I WOULD LIKE THAT CORRECTION TO OCCUR QUICKLY.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V363000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER (MERCEDES-BENZ OF CALABASAS, 24181 CALABASAS RD, CALABASAS, CA), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TAKATA INFLATOR : THE MANUFACTURER HAS NEVER REMEDIED THE TAKATA INFLATOR RECALL DEFECT SINCE FEB 2016 WHEN THE RECALL WAS ANNOUNCED.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V363000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016 AND NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) WAS RECEIVED IN MARCH OF 2016. AFTER CONTACTING THE DEALER (MERCEDES-BENZ OF ESCONDIO, 1101 W. 9TH AVE, ESCONDIDO, CA), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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1. TAKATA RECALL: THIS RECALL OF A DANGEROUS SITUATION HAS BEEN GOING ON FOR ABOUT TWO YEARS NOW IS UNACCEPTABLE AND HAZARDOUS TO EM AND MY FAMILY. 2. LAW SUIT: GREG SUDDRETH AND PAUL DENTON V. MERCEDES-BENZ USA, LLC. ON 10/30/17, I HAD TO PAY 3445.13 FOR A REPAIR MY BALANCE SHAFTS GEARS, WHICH WE'RE DEEMED DEFECTIVE IN ALL M272 ENGINES WHICH IS IN MY C300. HOWEVER, IN THE ABOVE MENTIONED LAW SUIT, THIS PROBLEM WAS SUPPOSED TO HAVE BEEN CORRECTED. WHEN I BROUGHT THIS TO THE ATTENTION TO THE MERCEDES-BENZ OF MODESTO TECHNICIANS, THEY SAID I MISSED THE CUT-OFF DATE BY ONE YEAR. THEY ACKNOWLEDGED I HAD THE SAME PROBLEM AND CHECKED TO SEE IF I QUALIFIED FOR A FREE REPAIR, BUT LATER CLAIMED, THE ISSUE WITH THE DEFECTIVE BALANCE SHAFTS GEARS HAD BEEN ADDRESSED. HOW CAN THAT BE WHEN I INCURRED THE SAME PROBLEM. THE REPAIR SHOULD HAVE BEEN REPAIRED UNDER WARRANTY. I EVENTUALLY HAD TO HAVE THE CAR REPAIRED AT MERCEDES OF PLEASANTON BECAUSE MODESTO DIDN'T HAVE ANY OPEN APPOINTMENTS. THANK YOU FOR YOUR ATTENTION IN THIS MATTER. 3. FAULTY ELECTRONIC STEARING LOCK: ENGINE WON'T TURN ON AND STEEARING WHEEL IS LOCKED. SEVERAL PEOPLE HAVE HAD THIS SAME PROBLEM. MERCEDES CLAIM NOT A SAFETY ISSUE, BUT WHEN YOUR DAUGHTER GETS STUCK AT MIDNIGHT AT AN AMUSEMENT PARK ON HIGH SCHOOL SENIOR NIGHT...THAT'S A SAFETY ISSUE. THANK YOU FOR YOUR ATTENTION IN THIS MATTER.

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TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF SAN FRANCISCO (500 8TH ST, SAN FRANCISCO, CA 94103, (415) 673-2000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V363000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KEYES EUROPEAN MERCEDES-BENZ (5400 VAN NUYS BLVD, SHERMAN OAKS, CA 91401, (818) 461-3900) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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