Home · 2011 Mercedes-benz C-class Hybrid · Complaints

What 516 owners told NHTSA about the 2011 Mercedes-benz C-class Hybrid

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (516)Crash / fire / injury (25)Airbags (269)Suspension (62)Fuel system (51)Body & structure (50)Electrical system (46)Steering (35)Lights (21)Brakes (13)Engine (11)Transmission & drivetrain (10)

1 of 516 complaints match · Engine · crash/fire/injury only · clear filters

May 15, 2023EngineFire

The contact owns a 2011 Mercedes C300. The contact stated that while driving approximately 15 MPH the check engine began flashing and the vehicle stalled. The contact attempted to restart the vehicle and smoke was observed emanating from the front driver's tire. The contact stated that the fire exploded from the engine compartment. Additionally, the contact stated that she was locked in the vehicle by the driver's seatbelt, but was able to get out of the vehicle. The fire department extinguished the fire and a report was taken. There were no injuries sustained. The vehicle was towed to a salvage lot. The contact was not sure if the vehicle restarted. The manufacturer was not notified of the failure. The failure mileage was approximately 120,000.

NHTSA ODI 11522090

Working with the data? Download all 516 complaints as CSV · fetched from NHTSA July 25, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2011 Mercedes-benz C-class Hybrid verdict →